HRchat Podcast

Latest Episodes:

Do Leaders Care About DEI? With Sylvana Storey Jul 04, 2023

Show notes

The guest this time is Dr. Sylvana Storey, Managing Director at Global Organizational Integrators Ltd and a recent speaker at DisruptHR London. Sylvana is a psychologist and author of The Aperture for Modern CEOs.
Questions for Sylvanna include:

What does effective leadership look like for you?
Let's talk about your book, The Aperture for Modern CEOs. In it, you discuss concepts such as Psychological Contouring and provocation on the impact of leadership behaviours and organizational health. Tell us more.
Tell us about your recent DisruptHR London talk: Is DEI Failing? Who Cares?
Why do you believe DEI is failing?
What are the reasons that cause DEI to fail?
How can we learn more get a copy of your book, The Aperture for Modern CEOs?

We do our best to ensure editorial objectivity. The views and ideas our guests and sponsors share are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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Shaking Up Employee Assistance Programs with Jonas Eyford, Recharge Wellness Jun 29, 2023

Show notes

Employee Assistance Programs, when done correctly, can help you support your employee's health and wellbeing.
Bill Banham's guest this time is Dr. Jonas Eyford, CEO at Recharge Wellness, a company offering custom wellness programs for organizations across Canada. The firm provides an employee support service (to enhance or replace an EFAP), on-site clinics, and wellness webinars.
In late 2022, Jonas and his team made a major upgrade by launching a disruptive EAP which, he says, is "set out to fracture the stale reality of poor engagement with a wholly different approach to EAPs & mental health."
Questions for Jonas include:

In terms of mental and physical health, how much harm did the pandemic do to the wellbeing of today's employees?
Tell us about the new Employee Assistance Programme from your team and why it's unique.
What HR processes need to be in place to support EAPs?
What about HR leaders? Do they get enough support?
Why is the use of mental health benefits consistently lower in older generations?
Does the EAP industry need disruption? If so, why?

More About Jonas

Jonas is a chiropractor and consultant living in Toronto. He is passionate about transformation, exploring the challenges of behavior change through physical and psychosocial means.
He founded Recharge Wellness in 2013. Clients include Loblaw Digital, Flipp, Top Hat, Wave HQ, Loopio, CGI, Live Nation, Ticketmaster, Clio, Architech, Soho VFX, League, Universe, Invesco, Vena Solutions, and Supreme Cannabis.
We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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How HR Can Get More From AI-Generated Content with Graham Glass, CYPHER Learning Jun 27, 2023

Show notes

In this episode of the HRchat Podcast, we consider ways an LMS can improve the employee experience and impact your bottom line plus we talk about where generative AI fits in.
Bill Banham's guest is Graham Glass, Founder and CEO at CYPHER Learning, a company leading the disruption of learning platforms to unleash human potential with modern learning experiences.
Questions for Graham include:

Last year, you published an article on LinkedIn called 'Top 8 learning barriers and how to avoid them as a course creator'. Can you share some of these barriers with us and suggest ways to overcome them?
How can HR and leaders get the most from AI-generated content and what are the risks?
Does the proliferation of generative AI mean oral exams will replace written exams?
What are the benefits of bite-size learning rather than course-based learning?
Let's delve into some of CYPHER Learning features specifically designed for employees:
- Flexible learning - How does CYPHER help to keep employees engaged with flexible learning programs they can access anytime, anywhere?
- Onboarding programs - Can you offer some metrics around the success of your onboarding features? 50 countries 20 languages
- Skills development - Your team provides training programs that help employees upskill and reskill. Why is this essential in an era of generative AI and other tech that's augmenting and replacing traditional duties and roles?
- Compliance training - With CYPHER, companies that wish to track employee compliance can select the courses required for compliance, then pick the period they are in compliance and establish if employees need to renew their compliance periodically. Tell us more.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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Navigating Waves of Change with Gregg Brown Jun 22, 2023

Show notes

In this episode of the HRchat Podcast, we ask: How can we lead others to dive into the never-ending waves of change?
Bill's returning guest is Gregg Brown, an in-demand global speaker, and advisor. Gregg engages leaders all over the world to build the courage to dive into the never-ending waves of change. These audiences range from Fortune 500 companies such as Johnson & Johnson, and TD Bank through to international humanitarian organizations including the UN, Habitat for Humanity, and the CDC.
Questions for Gregg include:

You have a new book coming out. It's called SPARK ACTION. Tell us more.
What is the Future of Work looking like from your perspective and how does that impact the HR profession?
DEI is the top of mind for many HR professionals today. You talk in the book about how to build a bridge with topics that might be perceived as tough. What are your top tips for our listeners who have to have those conversations?
What are those processes to create safe conversations around DEI?
Many employees are feeling overwhelmed these days with the amount of change caused by tech and other contextual issues. What are your top tips for people to manage the overwhelm of the constantly changing world of work?
prioritization - what about getting rid of the clutter e.g. Chris Lovett - minimalism
You lay out a roadmap for people to engage others so they can take action. What’s the #1 thing you can suggest to people to improve their ability to get others to take action quickly - given all the competing pressures going?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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Impact of Generative AI on Human Resources with Prerna Ajmera, Microsoft Jun 20, 2023

Show notes

In this HRchat episode, we attempt to shed light on a topic that's been on everyone's mind: the rise of artificial intelligence in HR. Listen in as we ask 'What does the rise of generative AI mean for the HR profession?'
Ever since its launch last November, ChatGPT has been making waves globally, and the HR community is no exception. As AI continues to evolve, it has the potential to revolutionize the way we approach repetitive and mundane tasks in areas like recruitment and onboarding. But what does this mean for the future of HR? What about concerns for job security? And how can we harness the benefits of AI while navigating the inevitable changes that lie ahead?
To help us explore these questions and more, Bill Banham is joined by Prerna Ajmera, the General Manager of HR Digital Strategy & Innovation at Microsoft. Prerna leads Microsoft's HR innovation team, delving into cutting-edge technologies such as Generative AI and its application across the business world. She's also a speaker at the HR Tech North America online conference in late June 2023.
Listen as Bill and Prerna dive into the increasing role of AI in HR and how it's reshaping traditional practices. We'll discuss the limits of AI and the importance of maintaining that essential human touch in HR processes. And, of course, we'll explore the future development of AI and the evolving role of HR professionals in this rapidly changing landscape.
Questions for Prerna include:

What inspired you to pursue a career in HR Tech and how did you get started?
What work are you currently doing at Microsoft to help accelerate AI enablement for HR?
Along with Markus Bernhardt, Chief Evangelist at OBRIZUM, you're involved with a session at the HR Tech North America Conference called 'What does the rise of Generative AI mean for HR?' What are you most excited about sharing at the event and what do you hope the attendees will learn from your session?
How do you use AI to enhance employee experiences and HR professionals’ capabilities in your organization?
What are some of the benefits and risks of AI in HR Tech and how do you balance them?
What would you say to HR pros and other employees who are concerned that AI will replace their roles in the coming years?

More About Prerna
Prerna is an accomplished, Digital Solutions and Business Transformation Leader with a wealth of experience across industry sectors, driving delivery of innovative solutions and experiences, turning complex business challenges into success. Leading high-impact enterprise-wide programs, from roadmap definition to landing change, with strict cost controls.
Creative, resourceful, and highly energetic individual, with polished communication skills and a collaborative management style. Visionary, transformational leader creating shared vision, leading by example, to build, empower and motivate multi-cultural, cross-functional teams generating business value in ambiguous and unchartered territories.
An entrepreneurial change agent thriving in agile environments, who excels at interpreting customer needs with a deep passion for user experience delivering world-class outcomes.
We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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EI Sunday Supplement: Inspiring High Performance Jun 18, 2023

Show notes

When a leader inspires performance in others, they facilitate optimal outcomes in a variety of situations. A leader who inspires their team will encourage better problem solving, and they’ll both recognize and support the work of those around them.

Listen as Debbie Muno and Bill Banham discuss why leaders who inspire those around them — rather than simply managing performance using key performance indicators (KPIs) — will help to empower their teams to perform above and beyond what’s expected.
Inspiring performance is an important part of being an effective leader because:

Leadership is fundamentally about facilitating the performance of others
Managing performance with rules and key performance indicators usually produces an “expected” result, rather than an “unexpected” high performance result
Team members learn more and develop their capacities best when they’re inspired, which means an inspiring leader can spur continuous improvement from year to year

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Growing a Business at Pace with Matthew Pawley, NFP Jun 15, 2023

Show notes

In this HRchat episode, Bill Banham talks with Matt Pawley, President of the European Region at NFP Corporate Benefits and a recent DisruptHR London speaker. Listen as we discuss his experiences of growing a business at pace and his tips for other leaders and HR pros with aspirations of doing the same.
Questions for Matt include:

NFP is growing fast. The company has many divisions and partners enabling client success through specialized expertise, innovative technologies, and relationships with highly rated insurers, vendors, and financial institutions across the globe. Tell us about the journey and the challenges of growing a company at pace.
How is the economy impacting you at the moment? What are you hearing from the customers?
You recently presented at DisruptHR London. Your talk was called Making a Mountain out of a Molehill – Scalable Growth through People. Tell us about your session.
We love working with Connor, and have spent lots of time with them recently, particularly with them co-organizing DisruptHRLondon 17.0, what made you add them to the NFP portfolio?
In 90 seconds or less, what does 'good HR' look like for you?
What's coming up for NFP in the next 6-12 months? Events? Mergers? New tech/services?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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Ethical Leader of the Year Award at #SHRM23 with Brian Peckrill, McGowan Fund Fellows Program Jun 13, 2023

Show notes

In this episode of the HRchat Podcast, Bill Banham talks with Brian Peckrill, Interim Executive Director of the McGowan Fund Fellows Program.
The McGowan Fund is thrilled to host the second annual Ethical Leader of the Year Award at SHRM2023 and unveil the winner alongside the SHRM Team in Las Vegas this week!

Questions for Brian include:

Tell us about the motivations for holding a second Ethical Leader of the Year Award and why you think the SHRM Annual Expo is an appropriate venue for it to be held
Tell us about the principles of Ethical Leadership established by William McGowan - How are they being taught today by the McGowan Fund?
How important is ethical leadership in the world of work?
A recent Ernst & Young study highlighted the importance of empathy, a core principle of ethical leadership, in fostering increased efficiency, creativity, job satisfaction, idea sharing, innovation, and even revenue generation. However, the study also revealed that empathy remains in short supply in 2023. Why do you think that's the case?
Given the quiet quitting crisis afflicting talent retention and recruitment, are employees and candidates now in the driver's seat? and does that reinforce the need for ethical leaders?

More About the William G. McGowan Charitable Fund

Since its inception, the Fund has dedicated itself to impacting lives, creating sustainable change, and empowering future generations to reach their fullest potential. They achieve this through grant-making efforts in education, human services, healthcare, and medical research. Their focus is on programs with proven success, measurable outcomes, sustainability plans, and the aim to break cycles of poverty and suffering.
Driven by the belief in the power of partnerships and collaboration to maximize impact, the Fund actively seeks opportunities to work with other funders and nonprofit organizations that share their values and philosophy.
For more information, visit their website at https://williamgmcgowanfund.org/
We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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SHRM23 with Jim Link, SHRM Jun 12, 2023

Show notes

SHRM Annual Conference and Expo is in full swing and our guest today is Jim Link SHRM-SCP, CHRO at SHRM.
Questions for Jim include:

The last time we spoke, on the People and Performance Podcast, you were new to the role of CHRO at SHRM. How's it going? What have been some of the challenges and achievements so far?
In a recent post on LinkedIn, you shared the following: "Oftentimes, we believe having problem solvers on our team is simply a matter of training and development. Having role models and coaches for problem-solving is also important. Moreover, many organizations fail to utilize coaches effectively because they don’t account for the gap between understanding knowledge and applying knowledge." Can you tell us more?
In another recent post, you wrote: "2023 will be a game-changing year with the adoption of technology into more HR functions. Is your organization prepared to keep pace?" What are your predictions for the next 12 months as HR functions and those of other departments continue to be augmented or replaced by generative AI and other technologies?
What can we look forward to at the SHRM23 conference?
Who are some speakers you're most looking forward to seeing and why?
How significant is SHRM turning 75 this year?
Tell us about the sessions you are involved in

More About Jim Link
Jim is an Atlanta-based business consultant and former Fortune 500 executive specializing in equipping leaders with the tools needed to build best-in-class, inclusive workplaces that drive revenue and profitability.
Jim’s experience includes roles of increasing responsibility in human resources, mergers and acquisitions, and operational effectiveness. His personal interests include talent acquisition management, employee and leadership development, equality and equity, employee engagement, internal innovation, and driving rapid business scalability through both organic and inorganic, often complex, growth opportunities.
As a recognized thought leader in human capability and the future of work, Jim is a sought-after commentator with the national and international press, features widely on the lecture and speaker circuit, and consults with leaders, companies and boards of directors around the world on matters related to the workplace.
We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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EI Sunday Supplement: Self-Management Jun 11, 2023

Show notes

In the realm of HR, adeptly handling our moods, emotions, conduct, and time showcases our proficiency in self-management. By mastering self-management, we unlock the potential for ongoing growth and enhancement in our professional environments. Particularly for leaders, self-management plays a pivotal role.

Leaders who possess exceptional self-management skills exhibit remarkable resilience. This enables them to swiftly recover from challenging and high-pressure circumstances. Conversely, leaders lacking in this competency are often characterized as prone to mood swings.
In episode five of the EI Sunday Supplement by HR Gazette, Debbie Muno explores why self-management is key to leadership goals and how it can positively influence performance, engagement, and success.
Listen as we explore the profound benefits of emotional intelligence training for business leaders and how it can enhance their effectiveness, drive employee engagement, and lead to organizational success.

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