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    HRchat Podcast

    Listen to the HRchat Podcast by HR Gazette to get insights and tips from HR leaders, influencers and tech experts. Topics covered include HR Tech, HR, AI, Leadership, Talent, Recruitment, Employee Engagement, Recognition, Wellness, DEI, and Company Culture.

    Hosted by Bill Banham, Pauline James, and other HR enthusiasts, the HRchat show publishes interviews with influencers, leaders, analysts, and those in the HR trenches 2-4 times each week.

    The show is approaching 1000 episodes and past guests are from organizations including ADP, SAP, Ceridian, IBM, UPS, Deloitte Consulting LLP, Simon Sinek Inc, NASA, Gartner, SHRM, Government of Canada, Hacking HR, McLean & Company, UPS, Microsoft, Shopify, DisruptHR, McKinsey and Co, Virgin Pulse, Salesforce, Make-A-Wish Foundation, and Coca-Cola Beverages Company.

    Want to be featured on the show? Learn more here. 

    Podcast Music Credit”Funky One”Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0http://creativecommons.org/licenses/by/3.0/

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    Latest Episodes:
    AI and Championing Social Mobility in HR with Nikki Scarr Jun 12, 2024
    Show notes

    In this episode, we hear from Nikki Scarr, Global Head of HR at abcam. With a career spanning both corporate and military HR, Nikki brings a unique perspective to the profession with 18 years of experience in a variety of HR roles across the world.

    Nikki's passion for social mobility, stemming from her own experience as the first in her family to attend university, shines through as she recounts her journey into HR. Hear how she's been instrumental in creating her company’s first social mobility employee resource group, expanding global work experience opportunities, and supporting future leaders.
    In a candid conversation, Nikki opens up about her decision to share her personal story on LinkedIn, which not only garnered immense support but also inspired senior leaders to share their own journeys.
    Nikki will be a speaker at the Cambridge AI Summit on June 18th. In the conversation, Nikki shares her views on AI and digital workers - underscoring her belief that technology should enhance, not replace, human-centric tasks. Nikki discusses the ethical considerations and her reservations about AI in recruitment processes, advocating for the indispensable role of human involvement to ensure fairness and depth in candidate selection.
    More About Nikki Scarr
    Currently Global Head of HR for leading Cambridge-based life sciences company abcam, Nikki has partnered the organization’s Digital transformation for the past 3 years forging connections between talent and innovation. Her is passionate about creating inclusive and diverse workplaces that empower people to achieve their full potential.
    Nikki is a British Army Veteran, trustee of Army Families Federation and a social mobility champion. Nikki believes ‘you can’t be what you can’t see’ and has championed initiatives aimed at leveling the playing field for future generations.


    Support the show

    Feature Your Brand on the HRchat Podcast
    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.
    Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

    • Follow us on LinkedIn
    • Subscribe to our newsletter
    • Check out our in-person events

    SHRM Conference and Unlocking Resilience with Bob Goodwin Jun 10, 2024
    Show notes

    In this episode, we talk about resilience as an employee superpower, look ahead to the SHRM Annual Conference and Expo in Chicago and much more!
    The guest today is Bob Goodwin, a LinkedIn Top Voice and the Founder of Career Club.
    Career Club serves individuals and companies by providing career services for job seekers, Talent Acquisition, Talent Development, and Outplacement. The common thread running through these services is a fundamental focus on mental wellness.

    Most recently, Bob has launched Radical Resilience, a curriculum designed to address the chronic workforce issues of burnout and disengagement.

    Bob is also the host of two popular podcasts, Career Club Live and The Work Wire with Johnny Taylor, Jr., CEO of the Society of Human Resources Management.
    Tune in and discover how Bob transitioned from a successful corporate sales and marketing career to creating a platform that focuses on mental wellness in career services. We'll explore his unique approach to job searching, treating it as a sales and marketing exercise, and his "making your own weather" methodology.
    Questions for Bob include:

    • What is the vision and mission of Career Club ?
    • Tell us about the Work Wire podcast with Johnny C. Taylor Jnr
    • What are you looking forward to at #SHRM24?
    • Why do you see resilience as the superpower for the future?


    We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

    Support the show

    Feature Your Brand on the HRchat Podcast
    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.
    Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

    • Follow us on LinkedIn
    • Subscribe to our newsletter
    • Check out our in-person events

    Creating Equitable Spaces with Madison Butler Jun 07, 2024
    Show notes

    The guest this time is Madison Butler, Chief Experience Officer at Grav, Founder at Blue Haired Unicorn, an outspoken diversity and inclusion advocate, and a culture queen!
    With a background in talent development and attraction paired with a deep knowledge of DEI and culture, Madison's work is focused on creating equitable spaces and creating scalable strategies to achieve psychological safety. She is an outspoken advocate for mental health, removing the stigma around trauma, DEI and the ability to be "human at work". She is passionate about facilitating hard conversations through storytelling, data, and "tough empathy".
    Questions for Madison include:

    • As a prominent advocate for diversity both in life and on social media, why do you believe many companies still face challenges building diverse workforces?
    • Why don't more leaders embrace the value of a more diverse workforce?
    • What three key areas should companies prioritize this year to advance diversity and inclusion efforts?
    • Should 'toxic' but high-performing employees keep their jobs?
    • You've mentioned that the concept of "culture fit" is misleading—could you elaborate on why you believe this?
    • AI is being increasingly used in the sourcing and hiring stages of the employee lifecycle. What are the risks to DEI of relying on AI?


    We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

    Support the show

    Feature Your Brand on the HRchat Podcast
    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.
    Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

    • Follow us on LinkedIn
    • Subscribe to our newsletter
    • Check out our in-person events

    Ethical AI in Recruitment with Nicky Hancock, AMS May 28, 2024
    Show notes

    In this HRchat episode, we discuss actionable ways companies can recruit top talent, why skilled-based hiring is important and the responsible use of AI in the hiring process

    The guest this time is Nicola (Nicky) Hancock, Regional Managing Director, Americas, AMS

    Nicky is responsible for all global staff and clients in the Investment Banking sector and the Americas region at AMS. She ensures the agency is building a strong understanding of clients' businesses and translates this into solutions, delivering services that meet their strategic objectives. Through operational excellence and a great candidate experience, Nicola and her teams enable AMS’s clients to attract and retain the best talent in the sector. In direct relation to this, Nicola is also responsible for supporting the agency’s organization in attracting top talent, enabling AMS’s employees to realize their potential through creating great career opportunities for them to develop, in turn ensuring our clients have the best possible support.

    Nicola has over 15 years of experience in resourcing. During her 5+ years with AMS, she has led a number of our key clients globally including RBS, Deutsche Bank, HSBC, and BAML, She has built extensive experience and understanding of financial services and the challenges and opportunities this brings to talent acquisition and management.

    Prior to AMS, Nicola's experiences included consulting directly for a number of blue-chip organizations in a range of areas, from Executive Recruitment and Assessment to Employer Branding and Talent Acquisition Technology.


    Support the show

    Feature Your Brand on the HRchat Podcast
    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.
    Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

    • Follow us on LinkedIn
    • Subscribe to our newsletter
    • Check out our in-person events

    ATD Conference Review with Bill Banham, Mallory Flynn and Chloe Sferra May 25, 2024
    Show notes

    ATD wrapped up a few days ago and it proved, once again, to be an experience not to be missed! For over eight decades, the Association for Talent Development (ATD) has been at the forefront of advancing the talent development field, offering events that consistently deliver excellence. From the inaugural conference in Chicago in 1945 with just 56 attendees, ATD has grown its annual International Conference & EXPO into a global phenomenon. This year’s conference, held in New Orleans, drew more than 9,000 professionals from 80+ countries, cementing its reputation as a key event for learning and development (L&D) professionals.

    On the final day of the event, Bill Banham got a chance to sit down with Mallory Flynn, Content Manager and Chloe Sferra, Content Coordinator at ATD for a brief chat about their experiences of #ATD24 and their plans for OrgDev in Atlanta in October and ATD 2025 in DC.

    Support the show

    Feature Your Brand on the HRchat Podcast
    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.
    Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

    • Follow us on LinkedIn
    • Subscribe to our newsletter
    • Check out our in-person events

    Bridging the Gap Between Technology, Education, and Workplace Culture with Al Kingsley May 16, 2024
    Show notes

    In this HRchat episode we look at the evolving dynamics of workplace culture, the importance of empowering employees, and why more autonomy and trust from leaders can lead to higher levels of employee performance.
    Our guest this time is Al Kingsley, a well-known EdTech expert and business leader. Al has a big social following, has written 3 books around Ed Tech and Governance, leads the NetSupport Group, and is a MAT Chair. He will also be a speaker at the Milton Keynes AI Summit in October.
    Questions for Al include:

    • What are the main characteristics/qualities of an effective leader?
    • Let's discuss your passion for raising awareness of alternative provision options. You are connected with Alex Hughes, Chair of Inspire 2 Ignite. How did you meet and what is it about Inspire 2 Ignite you like?
    • NetSupport's solutions have secured over 300 industry awards and include IT Asset Management, Remote Control, Classroom Management & Orchestration, Notification, eSafety, Service desk and assessment software. Tell us more.
    • You're Chair of the Business Board at the Cambridgeshire and Peterborough Combined Authority, a supporter of the Peterborough AI Summit. Tell us about the Combined Authority.


    Support the show

    Feature Your Brand on the HRchat Podcast
    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.
    Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

    • Follow us on LinkedIn
    • Subscribe to our newsletter
    • Check out our in-person events

    HR Leadership with David Hanrahan May 15, 2024
    Show notes

    In this HRchat episode, we consider the qualities that separate the best HR pros from the pack and why HR leaders should seek out mentors from outside the HR profession. We also discuss ways AI is impacting the HR function.
    The guest today is David Hanrahan, Chief People Officer at Flare. David's experience is a goldmine of practical knowledge, having served as HR Manager at Universal Pictures, then rocketed through his career holding titles like Director of Human Resources at Electronic Arts (EA) and Twitter, VP of People at Zendesk, VP of People & Places at Niantic, Inc., and Chief Human Resources Officer at Eventbrite.
    Questions for David include:

    • You've had a varied career. Can you point to some leaders/mentors who have made a positive impact along the way?
    • Why do you believe HR leaders should seek out mentors from outside HR?
    • What are some qualities that separate the best HR/People leaders from the rest?
    • How can HR leaders help create a culture based on high performance?
    • Tell us about some of the use cases that you, Q Hamirani, and Stephen Huerta discussed at the recent SXSW HR & AI Summit.

    Support the show

    Feature Your Brand on the HRchat Podcast
    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.
    Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

    • Follow us on LinkedIn
    • Subscribe to our newsletter
    • Check out our in-person events

    HR in the Travel Industry and DisruptHR with Trish Hewitt May 10, 2024
    Show notes

    In this episode, we discuss Disrupt events in Cambridge and Birmingham plus we hone in on some of the unique challenges faced by HR leaders in the Travel industry.
    Bill's guest is Trish Hewitt, Chief People Officer at Grey Dawes Travel. Trish is also an HR Consultant and has been featured in The Daily Mail Online, People Management Magazine and has spoken at Disrupt.
    Questions for Trish include:

    • You joined Grey Dawes in August 2023. What are some of the unique challenges and opportunities for HR leaders in the travel industry?
    • How is the travel industry getting better at attracting and developing more diverse talent?
    • You recently spoke at Disrupt Cambridge. Tell us about your session.
    • You are speaking at DisruptHR Birmingham at the HCL Conference. Tell us more.
    • You're moderating at the Peterborough AI Summit on June 6. How is AI impacting your role and the required skills of colleagues?
    • You're also the Founder and MD at Tap HR. Tell us about the company's mission.


    We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.


    Support the show

    Feature Your Brand on the HRchat Podcast
    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.
    Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

    • Follow us on LinkedIn
    • Subscribe to our newsletter
    • Check out our in-person events

    DisruptHR Birmingham at the Human Centred Leadership Conference with David Cartlidge May 08, 2024
    Show notes

    In HRchat episode 707, we discuss employee benefits, wellness and fostering a more people-focused work culture. We also look ahead to the return of DisruptHR Birmingham at the Human Centred Leadership Conference on May 22nd.

    Bill Banham's returning guest is David Cartlidge, Group CEO at My Staff Shop, a company specializing in creating tailored employee benefits, rewards and recognition. David is also a co-organizer of DisruptHR Birmingham.
    My Staff Shop provides employees with exclusive deals and discounts, free financial advice, and saving tips to suit every situation. David and the team pride themselves on their friendly and collaborative way of working, putting the interest of clients at the heart of everything they do.

    Get your tickets to Disrupt Birmingham at the Human Centred Leadership Conference on May 22 here.

    We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

    Support the show

    Feature Your Brand on the HRchat Podcast
    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.
    Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

    • Follow us on LinkedIn
    • Subscribe to our newsletter
    • Check out our in-person events

    Leadership and Company Culture with Gaëlle de la Fosse May 06, 2024
    Show notes

    The focus of today's HRchat show is cultivating resilience and organizational culture.
    LHH, the professional talent solutions and advisory company (and a part of The Adecco Group) recently announced a partnership with Barrett Values Centre to bolster their Culture offerings with an Organizational Culture Solution.
    On the heels of this, Bill Banham welcomes Gaëlle de la Fosse, President of LHH and a member of the executive committee of The Adecco Group, back to the HRchat Podcast to dive into the importance of investing in a strong organizational culture and share some tactics on how leaders can do so.
    Questions for Gaëlle include:

    • Why is organizational culture an important investment, especially with many companies focused on cutting costs?
    • Who should define the 'Why' of a company culture? Leaders? Employees? HR?
    • we spoke already about engagement and retention. In terms of attracting candidates, how does a strong organizational culture help companies attract and retain their top talent?
    • You mentioned earlier that you believe leaders should lead the culture/the why - How can leaders navigate some of the biggest roadblocks companies face to building an adaptable culture? And what are some of those roadblocks?

    About LHH
    LHH is a professional talent solutions and advisory company, and a part of The Adecco Group, preparing workers, the people that manage them, and business leaders for the challenges we face in this new world of work. LHH’s solutions span recruitment, career transition & mobility, coaching, leadership development, and upskilling/reskilling, with more than 8,000 colleagues and coaches across 66 countries, collectively supporting over 15,000 organizations and over 500,000 candidates each year.

    Support the show

    Feature Your Brand on the HRchat Podcast
    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.
    Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

    • Follow us on LinkedIn
    • Subscribe to our newsletter
    • Check out our in-person events

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