How to Succeed Podcast

Latest Episodes:

How to Succeed at Non-Verbal Communication Apr 18, 2022

Show notes

Mike Montague interviews Shelly O'Donovan on How to Succeed at Non-Verbal Communication. With over 20 years of experience as a proven leader in the public policy arena, she has gathered experience and expertise in government relations, public policy, lobbying, grassroots advocacy, legislative and regulatory processes, and policymaker engagement. Find her at: https://authenticinfluencegroup.com/ The best attitude, behavior, and technique on how to succeed at non-personal communication:

Work on one skill at a time as you get better at them
Look for specific non-verbal clues and dig for what they mean for that client
Use open body language
Look for someone licking their lips
20 seconds to make that first impression
Zoom with cameras on
Call out a handshake or hug if it's someone new
Take a break between Zooms
Find ways to amp your energy up
Watch for head nods

The How to Succeed Podcast is a public and free podcast from Sandler. SUBSCRIBE: https://podfollow.com/howtosucceed

How to Succeed at Suspending Your Disbelief Apr 11, 2022

Show notes

Mike Montague interviews Aaron Montgomery on How to Succeed at Suspending Your Disbelief. Aaron wrote Suspend Your Belief to help others learn the importance that every experience is an opportunity to grow, learn, and share and that by sharing your knowledge you can help others on the way too. The book acts as a framework, a tool to help you think about your own life and the lessons you're gaining from it in real-time. Aaron shares his stories not just to teach you, but to help you draw out the inspiration for your own stories and lessons. He also shared his story at the 2022 Sandler Summit. Click here to join us next year in 2023: https://events.bizzabo.com/392186

The best attitude, behavior, and technique on how to succeed at suspending your disbelief
What it means to suspend your disbelief and why we should
Just because something is challenging doesn't mean it's not for you
Putting in the hard work doesn't mean the outcome will be perfect
Commit to the process and not the outcome
How to identify your self-limiting beliefs
Visualize the outcome you want with clarity
Don't allow other people to set your goals or your value

The How to Succeed Podcast is a public and free podcast from Sandler. SUBSCRIBE: https://podfollow.com/howtosucceed

How to Succeed at Making Real Progress Apr 04, 2022

Show notes

Mike Montague interviews Kristen Cox, a former government official and management expert, on How to Succeed at Making Real Progress. Kristen is a co-author of Stop Decorating the Fish. Find the book and podcast at: https://www.stopdecoratingthefish.com/

The best attitude, behavior, and technique on how to succeed at making real progress
Make sure you spend your time fixing the customer's problem
Who is your primary customer, and what is their need?
Give before you get
Not all problems are worth fixing, you may just need to redefine the problem
Simple is hard; complex is easy
Avoid the "Seductive Seven"
Use constraints management
You can measure too much, and it just becomes noise

The How to Succeed Podcast is a public and free podcast from Sandler. SUBSCRIBE: https://podfollow.com/howtosucceed

How to Succeed at Overcoming Anxiety Mar 28, 2022

Show notes

Mike Montague interviews Michelle Molitor, coach and hypnotist, on How to Succeed at Overcoming Anxiety. Michelle helps people build confidence and overcome fear, doubt, and worry. Find Michell Molitor at: https://michelemolitor.com/

The best attitude, behavior, and technique on how to succeed at overcoming anxiety
Your brain can only focus on one thought at a time
Notice your triggers
Remind yourself what's true and what is just a negative feedback loop
How to rewire your thoughts
Use a transformation recording
Tell yourself, often, "I am enough."

The How to Succeed Podcast is a public and free podcast from Sandler. SUBSCRIBE: https://podfollow.com/howtosucceed

How to Succeed at The Visual Sale Mar 21, 2022

Show notes

Mike Montague interviews Tyler Lessard, VP Marketing and Chief Video Strategist at Vidyard and author of The Visual Sale, on How to Succeed at The Visual Sale. Get the book on Amazon: https://www.amazon.com/gp/product/B08LZN8G41/

How to use video without spamming people
Reasons to use video
Use video to share the best of your best
What kind of video could you create for your reps to share that support the sales process?
Use micro demos
When to customize with the sales rep and when to use your best guy to create the video
How Vidyard works
The colder the outreach, the shorter the video should be
How to let the prospect know you made the video specifically for them

The How to Succeed Podcast is a public and free podcast from Sandler. SUBSCRIBE: https://podfollow.com/howtosucceed

How to Succeed at the Customer Experience (Ukraine Special) Mar 16, 2022

Show notes

Find Anastasia Vladychynska's masterclasses at: https://vladychynska.com/service_master-classes

Help Anastasia and over 120 other businesswomen, who have been forced to flee Ukraine, by attending a virtual masterclass on keeping your clients, creating a positive customer experience, and changing your employee's attitudes about customer service!

Before February 24th, Anastasia ran a very successful customer experience consultancy in Kyiv, Ukraine and was an adjunct professor at Kyiv-Mahyla Business School. Today, she is living in Italy as a refugee with her car and one suitcase with an idea to help her girlfriends who have been displaced because of the war with Russia.

Right now, she is supporting over 120 women with accommodation, jobs, and financial support, and she needs your help. You can buy a recording or book a seat to attend one of her Customer Experience Masterclasses, and the proceeds will go to help these women.

You can change the amount to anything you are able to give when you register for the class.

Find Anastasia Vladychynska's masterclasses at: https://vladychynska.com/service_master-classes

Anastasia is willing to give back to the Service Community and Ukrainians in exchange for your financial support. Please contact her with any other offers of jobs, housing, or other opportunities for support across Europe.

+380 96 014 34 06welcome@vladychynska.com

The How to Succeed Podcast is a public and free podcast from Sandler helping salespeople and leaders get to the top and stay there. Please help Anastasia and her girlfriends stay there! SUBSCRIBE: https://podfollow.com/howtosucceed

How to Succeed Vocally Mar 15, 2022

Show notes

Mike Montague interviews John Baron, voice coach and vocal expert of the Alexander Technique, on How to Succeed Vocally. Find John Baron at: https://johnabaron.com/

The best attitude, behavior, and technique on how to succeed vocally
Focus on how you sound
Match your tone to your topic
Don't try to be authentic
You can fix your vocal tone problems
Different types of vocal problems
Do you like the way you sound?
It's ok to pause and breathe
Care for your voice

The How to Succeed Podcast is a public and free podcast from Sandler. SUBSCRIBE: https://podfollow.com/howtosucceed

How to Succeed at Getting in Flow Mar 07, 2022

Show notes

Mike Montague interviews Jason Caywood, Sandler trainer from Utah, on How to Succeed at Getting in Flow. In this episode:

The best attitude, behavior, and technique on how to succeed at getting in flow
What flow is
What did you enjoy doing as a kid? What version of that can you do as an adult?
Layout what you want and work backward to get it
Plan for flow activities
What can you do to make more of your routine activities, flow activities?
Do a deep dive into what is working
A perfect day for Jason and his favorite Sandler quote

The How to Succeed Podcast is a public and free podcast from Sandler. SUBSCRIBE: https://podfollow.com/howtosucceed

How to Succeed at Doing A Pre-Mortem Feb 28, 2022

Show notes

Mike Montague interviews Matt Munson on How to Succeed at Doing a Pre-Mortem. Matt is the CEO of Sanity Labs. Find them at: https://www.sanitylabs.co/ Find more about Matt at: https://www.mattmunson.me/ In this episode:

The best attitude, behavior, and technique on how to succeed at doing a pre-mortem
Pre-mortem, defined
Collaborate
Move towards team ownership, camaraderie, and support
Invite your team into the hardest questions
How to run a pre-mortem
Invite in the worst-case scenario

Podcast: https://howtosucceed.libsyn.com/ iTunes: https://itunes.apple.com/us/podcast/how-to-succeed-podcast-by/id1097591566 Spotify: https://open.spotify.com/show/00JoVzRtMzmQB5Ae5RWWQZ The How to Succeed Podcast is a public and free podcast from Sandler Training, the worldwide leader in sales, management, and customer service training for individuals all the way up to Fortune 500 companies with over 250 locations around the globe. Find white papers, webinars, and more in our free Sandler E-Learning Library: https://www.sandler.com/sell Don't forget to subscribe and leave us a comment!

How to Succeed at Recruiting and Hiring Great Salespeople Feb 21, 2022

Show notes

Mike Montague interviews Lee Kester on How to Succeed at Recruiting and Hiring Great Salespeople. Lee is the President and CEO of the Kester Search Group. Find them at: https://www.kestersearch.com/ Or connect with Lee on LinkedIn: https://www.linkedin.com/in/leekester/ In this episode:

The best attitude, behavior, and technique on how to succeed at recruiting great salespeople
The process is different depending on the level of hire
Be careful to hire the right person and personality for the job, not just someone you like
You may want to use a third party to help
Focus on their past performance
Keep it simple, don't track too many metrics
Both sides should be excited about the new adventure together upon hiring
Slow the process down so you can focus on getting the right people
No more than 2 decision-makers on the hire
If you're in a leadership time spend 1/3rd of your time recruiting and hiring world-class talent
Create a hiring profile
Hire on talent, train for diagnostics

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