HBS Managing the Future of Work

Latest Episodes:

Guest Appearance: Joe Fuller on CSU's Spur of the Moment Apr 11, 2024

Show notes

Managing the Future of Work co-chair Joe Fuller joins Colorado State University's Jocelyn Hittle to discuss his work on the Managing the Future of Work project and the Harvard Project on Workforce and to consider broader workforce trends.

IBM CHRO Nickle LaMoreaux on AI and the culture of skills building Apr 03, 2024

Show notes

As the digital economy pushes companies to prioritize continuous learning, HR strategies need to emphasize customization, flexibility, and support for diverse work-life needs.

Morningstar CEO Kunal Kapoor: How AI can raise the investment IQ Mar 22, 2024

Show notes

AI's potential is tempered by the need for reliability and consistency in financial intelligence. How is Morningstar adopting the technology, upskilling its 10,000-strong global workforce, and competing for talent? Also, factoring sustainability and workforce strategy in ratings and risk analysis.

Cleveland Clinic’s formula for a robust healthcare workforce Mar 06, 2024

Show notes

Chief Caregiver Officer, Kelly Hancock, on filling key roles when talent is scarce; fostering careers in increasingly stressful occupations; how to make skills-based hiring work; the benefits of diversity; and how AI is altering jobs and HR.

Microsoft’s AI perspective: From chatbots to reengineering the organization Feb 21, 2024

Show notes

AI’s revolutionary potential is best realized incrementally, according to Jared Spataro, Corporate Vice President of Modern Work and Business Applications. How the tech giant is experimenting its way from AI assistants to autonomous agents while engaging with stakeholders. Also: the OpenAI connection, responsible AI, and upskilling.

ServiceNow’s Amy Regan Morehouse on workforce transformation Feb 07, 2024

Show notes

Employers are wrestling with how to provide the resources and foster the motivation workers need for continuous learning in an AI-altered economy. Workers of all stripes are looking to acquire the skills to compete. How is the company coordinating with its employees and its training partners?

Shopify’s Tia Silas on rewiring HR for a remote-first e-commerce company Jan 24, 2024

Show notes

How do you re-engineer the people function to support a post-Covid virtual organization? Shopify’s CHRO explains.

Transplanting college to the corporate campus to develop talent for good jobs Jan 10, 2024

Show notes

If schools aren't turning out job-ready grads, can employer-led partnerships reengineer the talent pipeline to meet the demand and provide opportunities for a diverse workforce? J.D. Hickey, president and CEO of Blue Cross Blue Shield of Tennessee, on his firm's collaboration with East Tennessee State University, the BlueSky Tennessee Institute, a work-based accelerated computer science bachelor's program based at the insurer's corporate campus.

Revisiting Upward Mobility: The 2023 American Opportunity Index Dec 27, 2023

Show notes

In its second iteration, the corporate scorecard draws on a wider range of worker outcomes to rank Fortune 500 employers on how well they boost career prospects. The index is a collaboration of the HBS Managing the Future of Work Project, the Burning Glass Institute, and the Schultz Family Foundation. Matt Sigelman, president of the Burning Glass Institute, and Rajiv Chandrasekaran, managing director of the Schultz Family Foundation, join host Bill Kerr.

Revelio Labs’ Ben Zweig on creating a universal HR database Dec 13, 2023

Show notes

Do we need new terms and frameworks to capture important data about fast-changing labor markets? As the volume of workforce data increases, so does the strategic value of market- and firm-level analysis.

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