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    Business

    Grow My Salon Business Podcast

    I know that being in business isn’t always easy. Along with the many highs and ‘a ha’ moments it can sometimes be soul destroying, frustrating and a very lonely place to be. Being a business owner is one of life’s greatest educations and it gives you two clear choices, either you continually learn, adapt and grow, or you resist change, stagnate and perish. We live in ever changing and sometimes challenging times, so being informed and constantly inspired is more important than ever.

    Join Antony Whitaker talking to thought leaders on the business side of the hairdressing industry discussing insightful, provocative and inspiring ideas that matter. Get ready to learn, get ready to be challenged, get ready to be inspired and most importantly get ready to grow your salon business!

    Advertise
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    Latest Episodes:
    207 Exploring the Future of Hairdressing Education with Travis Parker Aug 29, 2023
    Show notes

    I’ve often talked about the endless opportunities available within the hairdressing industry for those who are ambitious and prepared to do the work.

    For some people, it’s all about building up an excellent clientele behind the chair. For others, it might lead to opening a salon of their own. Then there are those who pursue the education route, and occasionally, you come across someone who does it all!

    My guest on today's podcast is San Diego-based hairdresser Travis Parker, who has experience working in multiple areas of the industry, from being a behind-the-chair stylist to a salon owner to an educator and online course creator. Throughout his journey, he has always embraced technology and the progression that it facilitates.

    In today’s podcast, we will discuss:


    ● Technical and creative online education

    ● Haircutting now and in the future

    ● The importance of using technology to teach and learn…

    And lots more!

    For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/207/

    Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!

    They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast!

    Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!

    And finally, don’t forget to subscribe to the show to get automatic updates.

    Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/


    206 Salon Business Accounting with April McDaniel from Kopsa Otte Aug 22, 2023
    Show notes

    The fact that you are reading this means that you are probably working in the hairdressing industry, and in all likelihood, you are also a business owner or an aspiring business owner.

    As a business owner, the financial health of your business is your biggest responsibility, and one of the most important business relationships you will have is the relationship with your accountant.

    My guest on today's podcast is April McDaniel from accountancy firm Kopsa Otte based in the United States. April’s accounting niche is the hairdressing sector, and the information she shares today will be invaluable in helping you get on top of your finances!

    Although about half of my regular listeners are based in the US, we regularly get listeners now in more than 80 countries every week, so today, we are very consciously going to cover all things relating to money and accountancy in a way that’s relevant no matter where in the world you are based.

    In today’s podcast, we will discuss:

    - What salon owners should look for when finding an accountant.

    - How involved salon owners should be in their business accounts.

    - The single biggest mistake salon owners make when it comes to financial management.

    For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/206/

    Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!

    They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast!

    Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!

    And finally, don’t forget to subscribe to the show to get automatic updates.

    Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/


    205 How to Achieve Your Financial Goals as a Salon Owner Aug 15, 2023
    Show notes

    “I have been in business now for ten years, and as a salon owner, I seem to work harder now than I ever have, but by the time I pay my team and the business overhead, there is never the profit left in the business that I had imagined!”

    Does this sound familiar? Just because you are talented with a tint brush, a pair of scissors, and a blow dryer doesn’t mean you are automatically going to be able to run a successful salon business. But don’t despair; just like you learned how to be a brilliant hairdresser, you can learn to be a brilliant business owner too.

    A lack of “business savvy” is one of the main reasons that so many salons don’t succeed, and so in today’s episode, I’m going to share with you the six most important elements to focus on to ensure that yours doesn’t become one of the unlucky ones.

    From setting budgets to managing revenue projections and lots more, tune in today to get a better understanding of how you can achieve your financial goals as a salon owner!

    For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/205/

    Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!

    They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast!

    Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!

    And finally, don’t forget to subscribe to the show to get automatic updates.

    Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/


    204 Holding onto the Human Touch in an AI-Driven World with Vivienne Mackinder Aug 08, 2023
    Show notes

    “The emotional response is what makes hairdressing so joyful.”

    Artificial intelligence is changing the world we live in right in front of our eyes. The impact of it can’t be overestimated, and whether you like it or not, you can’t put the genie back in the bottle.

    So we need to learn about it, understand it, and, more importantly, figure out how to use it to improve our lives and our businesses. Just as importantly, we need to hold onto and celebrate the human touch, soulful connections, and creativity that set us apart from AI. Because, after all, we are in the people business!

    In today's episode, Vivienne Mackinder and I discuss the impacts that AI is having on the hairdressing industry and why inherently human characteristics are irreplaceable!

    For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/204/

    Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!

    They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast!

    Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!

    And finally, don’t forget to subscribe to the show to get automatic updates.

    Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/


    203 Creating and Maintaining a Luxury Salon Brand with Michael Van Clarke Aug 01, 2023
    Show notes

    At one end of the salon spectrum, you have budget or value salons. At the other end, you have premium or luxury brands. They all serve a purpose, and they all attract a clientele and a team that represents what the business offers.

    In a city like London, the luxury end of the market is very competitive, and brands regularly come and go. But occasionally, you come across a business that stands the test of time. The Michael Van Clarke salon in Marylebone is an example of a luxury salon that, after 35 years in business, is going stronger than ever!

    My guest on today's podcast is the founder of this iconic luxury brand, Michael Van Clarke.

    In today’s podcast, we will discuss:

    - What it takes to create a luxury brand

    - The Michael Van Clarke limited liability partnership model

    - The importance of training your team…

    And lots more!

    For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/203/

    Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!

    They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast!

    Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!

    And finally, don’t forget to subscribe to the show to get automatic updates.

    Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/


    202 Paying for Performance: How Should I Pay My Front Desk Staff? with Antony Whitaker Jul 25, 2023
    Show notes

    As every salon owner knows, the employee costs in any salon are always the single biggest overhead. Over the past few years, the cost of living has been consistently rising in all parts of the world, and this is putting pressure on salon owners to increase their wages.

    Balancing combined employee costs so that your business can retain talent while still making a profit is a challenging task! In response to a listener's question, this episode focuses on how to determine what you should be paying your front-of-house staff.

    All team members in a salon are important (and should be treated as such), but at the end of the day, a person’s salary should be directly correlated with the amount of value they are adding to the business!

    In this Episode:

    [01:21] The question that inspired today’s episode.

    [01:40] Every salon’s biggest overhead.

    [03:26] The challenge of balancing combined employee costs in your salon.

    [04:16] How value should influence wages.

    [05:55] Different titles that are given to front-of-house staff.

    [06:51] Varying degrees of responsibility given to front-of-house staff.

    [09:41] Why titles matter.

    [11:04] A key factor that should determine front-of-house staff wages.

    [12:48] Examples of how front-of-house staff value can be measured.

    [13:52] Different ways to financially reward front-of-house staff.

    [15:05] The risk you take by not increasing wages.

    [17:40] The decisions you need to make before deciding on your front-of-house staff wages.

    [18:28] Invaluable resources available on our website!

    Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!

    They do matter in the rankings of the show and help other people find my podcast.

    I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!

    Until next time!

    Antony

    Links and Resources:

    Grow My Salon Business

    Website | Facebook | Instagram | TikTok | Grow 2: Management | Grow 3: Team


    201 Growing Your Salon Business Through Instagram with Vivienne Johns Jul 18, 2023
    Show notes

    Despite the changes in the social media landscape, using Instagram effectively is still one of the most important tools to help you grow your salon business!

    My guest on today's podcast is Vivienne Johns, a UK-based Instagram expert. At this point in time, being competent (at least) in using this social media channel (alongside the others) is a skill that you can’t afford to ignore.

    On her own admission, Vivienne was late to embrace Instagram, but she has certainly made up for lost time and has established herself as a very relatable educator in a fast-moving space.

    In today’s podcast, we will discuss:

    - The ever-changing social media landscape

    - How people are consuming content today

    - How to manage and set guidelines around your salon's social

    And lots more!

    For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/201/

    Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!

    They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast!

    Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is.

    Thank you for your support!

    And finally, don’t forget to subscribe to the show to get automatic updates.

    Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/


    200 Exploring the Life and Times of a True Hairdressing Legend with Trevor Sorbie Jul 11, 2023
    Show notes

    The words' icon' and 'legend' are totally overused in the hairdressing industry, and the problem that it creates is that when you really do meet someone regarded as a genuine icon or legend in the hairdressing industry, there are no superlatives left to aptly describe their status.

    Having said that, today's guest would never call himself an 'icon' or a 'legend,' and it's that humility combined with decades at the top creatively that has earned him the respect of hairdressers everywhere.

    My guest on today's podcast is Mr Trevor Sorbie MBE. Trevor started his career working in his father's barbershop in Paisley, Scotland. He went on to become one of the biggest names in the world of hairdressing, and along the way, won 4 British Hairdresser Of the Year Awards, was awarded a Doctorate from a Scottish University and was made a Member of the British Empire from her Majesty the Queen…

    In today's podcast, we will discuss:

    - The importance of nurturing creativity

    - The art of being a great on-stage presenter

    - The wisdom that comes with age…

    And lots more!

    For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/200/

    Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!

    They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast!

    Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!

    And finally, don’t forget to subscribe to the show to get automatic updates.

    Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/


    199 AI and Creativity in Hairdressing with Richard Kavanagh Jul 04, 2023
    Show notes

    Artificial Intelligence (AI) has been with us for a while, but this year it has exploded into the general consciousness. Regardless of country or industry, it seems like everyone is talking about all the ways that AI will revolutionise the hairdressing business.

    But what impact will it have on the creative side of the industry? How will it change how we communicate, how we do consultations, and how we recommend home haircare?

    My guest on today's Podcast is Richard Kavanagh, who, amongst other things, is the founder of piiq Digital. I've asked Richard onto the show because I want to talk about AI and creativity, and as he has a foot in both camps, I think he’ll bring a broad perspective to the conversation.

    In today’s podcast, we will discuss:

    • How AI can enhance creativity
    • The impact of AI on salon retail
    • The piiq smart mirror…

    And lots more!

    For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/199/

    Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!

    They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast!

    Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!

    And finally, don’t forget to subscribe to the show to get automatic updates.

    Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/


    198 Mans Best Friend and the Importance of Finding Balance Jun 27, 2023
    Show notes

    I’ve always endeavoured to feature a wide range of guests from different countries, but more importantly I also try to cover a range of topics that reflect not just hairdressing and business, but life, and the highs and lows that come with being human because that is what makes us who we are. And who we are at a personal level impacts who we are at a professional level…

    I know, that like me, a lot of people listen to a podcast while they are walking their dogs.

    In fact, one of my favourite stories is of a coaching client of mine whose dog gets excited as soon as she hears the intro music of my podcast because the dog associates the music with ‘walk time’ and every dog loves their walk.

    And so that brings me to the topic of today's podcast because, at the time of recording, it’s only a couple of days since we unexpectedly lost ‘Kingsley’ a much loved member of our family, and it’s made me reflect on the importance of finding balance and time for every part of your life…

    For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/198

    Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!

    They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast!

    Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!

    And finally, don’t forget to subscribe to the show to get automatic updates.

    Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/


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