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    Software How-To

    Greater Than Code

    For a long time, tech culture has focused too narrowly on technical skills; this has resulted in a tech community that too often puts companies and code over people. Greater Than Code is a podcast that invites the voices of people who are not heard from enough in tech: women, people of color, trans and/or queer folks, to talk about the human side of software development and technology. Greater Than Code is providing a vital platform for these conversations, and developing new ideas of what it means to be a technologist beyond just the code.
    Featuring an ongoing panel of racially and gender diverse tech panelists, the majority of podcast guests so far have been women in tech! We’ve covered topics including imposter syndrome, mental illness, sexuality, unconscious bias and social justice. We also have a major focus on skill sets that tech too often devalues, like team-building, hiring, community organizing, mentorship and empathy. Each episode also includes a transcript.
    We have an active Slack community that members can join by pledging as little as $1 per month via Patreon. (https://www.patreon.com/greaterthancode)

    Advertise
    • Apple Podcasts
    • Google Play
    • Spotify

    Latest Episodes:
    186: The Universe Makes it Happen with Emily Gorcenski Jun 10, 2020
    Show notes

    Emily has been on GTC before! Check out her previous episode: 037: Failure Mode

    01:08 - Emily’s Superpower: Hunting Nazis and Data Science

    • Emily’s Motivation to Do This Work – Fighting Back
    • What is the question behind the question?
    • Data Science + SCIENCE

    14:55 - Being Willing to Be Wrong / Failure and Learning

    • Methods for Determining You’re Going to be Tracking Wrong Things
    • Simpson’s Paradox
    • Means Are a Lie
    • Detecting Nonlinearities

    34:49 - Cybernetics

    • 093: BOOK CLUB! Cybernetic Revolutionaries with Eden Medina

    38:43 - The COVID-19 Pandemic Crisis and The Need For Systematic Restructuring

    • The Problem with Testing
      • Conditional Probability
      • Bayes Rule
    • Ventilator Production

    47:16 - Nuance, Power, and Authority

    • High-Reliability Organizations
    • Devolution
      • The Safety Anarchist
    • The Difference Between:
      • Innovation
      • A Work-Around
      • A Shortcut
      • A Non-Compliant
    • Deciphering Good Actors & Bad Actors

    This episode was brought to you by @therubyrep of DevReps, LLC. To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode

    To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps. You will also get an invitation to our Slack community this way as well.

    Special Guest: Emily Gorcenski.

    Support Greater Than Code


    Special Edition: #BlackLivesMatter Jun 04, 2020
    Show notes

    There are no show notes nessecary for this episode. Your job is to listen and learn from these 3 strong women.

    Special Guests: Isa Herico-Velasco , Kim Crayton, and Shireen Mitchell.

    Support Greater Than Code


    185: Adaptive Capacity and Mutual Aid with Michelle Glauser Jun 03, 2020
    Show notes

    02:27 - Michelle’s Superpower: Resilience

    • Graceful Extensibility

    04:59 - Techtonica

    • The Board
    • Breaking Barriers Into Tech
    • Income Sharing Agreements
    • Job Placement Success
    • Setting Cohorts Up For Success
    • Becoming an Educator
    • Socioeconomic Factors
      • Limbo: Blue-Collar Roots, White-Collar Dreams

    25:35 - Adaptive Capacity and Mutual Aid

    • Saying vs Showing You/They Care / Investment / Helping Others
    • Sponsorship
    • Hiring
    • Unemployment
    • Survival Mode

    46:51 - Techtonica Success Stories

    Reflections:

    Rein: What’s going to happen after the pandemic? How will things be different?

    Michelle: The world has an opportunity to change.

    Jamey: The things Techtonica provides to its’ cohorts to break down barriers to entry in tech is awesome.

    Arty: Asking what can I do to make a difference?

    This episode was brought to you by @therubyrep of DevReps, LLC. To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode

    To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps. You will also get an invitation to our Slack community this way as well.

    Special Guest: Michelle Glauser.

    Support Greater Than Code


    184: The Python Software Foundation and the Future of Conferencing with Naomi Ceder & Ewa Jodlawska May 27, 2020
    Show notes

    01:39 - Ewa’s Superpower: Organization

    • PyCon

    02:01 - Naomi’s Superpower: Empathy for the Marginalized

    02:51 - The Python Software Foundation (PSF)

    • PyCon Online
    • PyPI

    05:26 - Regional and Local Meetings: Building a Healthy Community

    06:52 - “Everybody Pays” and the PSF Budget

    • Financial Aid

    11:16 - How the Pandemic is Effecting the PSF

    • Financially
    • Moving to Virtual Conferencing
      • EuroPython 2020 Online

    13:20 - Intellectual Property

    • Holding in Trust for Community
    • Preserving Goodness
    • PyLadies
    • Brand Integrity

    16:36 - The Development of a Code of Conduct

    • Enforcement
    • Ratio of Enforcers to Attendees

    23:08 - Naomi: Classics, Language, and Computer Science

    • Similarities and Differences
      • Jamshid Gharajedaghi

    29:15: Ewa: Ending Up in Governance

    31:03 - Ewa and Naomi’s Roles in PSF

    • The PSF Board
    • The PSF Staff

    35:49 - Creating Emergency Funds

    40:18 - Grants & Sponsorships

    • Humble Bundle
    • PPP Grant

    42:33 - Contractual Agreements

    46:22 - Engaging in a Virtual Setting Over In-Person Events

    • Python Pizza

    51:15 - Approaching Issues Marginalized People Experience

    Reflections:

    Rein: If you want to understand how an accident happened, you need to understand why what a person was doing made sense to them at the time. “What would this mean if this made sense?”

    Jacob: Looking forward to new conference formats.

    Carina: What solutions are people pitching for moving to virtual gatherings?

    Naomi: Only in our space do we think it’s "weird" to talk about whether or not we need emergency reserves. Also, online Hallway Tracks? Yes or no? What do now?

    Ewa: Moving to online events is emotional.

    This episode was brought to you by @therubyrep of DevReps, LLC. To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode

    To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps. You will also get an invitation to our Slack community this way as well.

    Special Guests: Ewa Jodlawska and Naomi Ceder.

    Support Greater Than Code


    183: How We Learn with Vaidehi Joshi May 20, 2020
    Show notes

    01:47 - Vaidehi’s Superpower: Learning new things and teaching them to other people

    • Teaching Things Helps YOU Learn
    • Deciding on Things to Learn

    05:01 - Approaching Learning

    • Reading
    • Relating Things to Things Already Known
    • Ask Yourself, “Why do I need to know this?”
    • Tricks for Reading Papers
    • Read the Abstract & Conclusion
    • Pick Fights with the Paper
    • Using Tutorials
    • Accountability & Motivation
    • Learning with Others
    • Unraveled
    • Hermeneutic Circle

    20:15 - Having Aha! Moments & Epiphanies: Brain Percolation

    • Russell Ackoff
      • Absolution
      • Resolution
      • Solution
      • Dissolution
    • Paradoxes

    32:02 - Technologists Are Good Storytellers

    39:03 - Improving Over Time and Doing Your Best

    • Hindsight Bias
    • Blameless Retrospectives: Accountability

    47:55 - Creating Spaces for People to Succeed

    • Manager Training
    • “Managing Up”: The Phrase – meh

    52:58 - Effective Mentorship

    • Mentorship vs Sponsorship
    • Trust
    • Lara Hogan

    Reflections:

    Jamey: Incremental learning and progress – biting off small chunks and not beating ourselves up while learning. It’s not a waste of time to just do a little at a time.

    Rein: Soft skills are technical skills.

    Vaidehi: It’s hard to measure and quantify these things.

    This episode was brought to you by @therubyrep of DevReps, LLC. To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode

    To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps. You will also get an invitation to our Slack community this way as well.

    Special Guest: Vaidehi Joshi.

    Sponsored By:

    • BrightonRuby: Alt::BrightonRuby: A slightly odd, quasi-conference for strange times by Andy Croll. There's no in-person BrightonRuby this year, but Andy is still trying to bring Ruby-ists and other software folk together. It will be recorded talks, a physical book, and a podcast. Delivered throughout June/July 2020. Plus a donation to Shelter's Coronavirus appeal. On sale now. 29Euros + tax (which works out to a very affordable about $36.50 + tax in U.S. dollars!) https://alt.brightonruby.com P.S.: A trusted source tells us that the book is a beautifully typeset copy of Why's Poignant Guide.

    Support Greater Than Code


    182: Labor Organizing with Ellen Wondra May 13, 2020
    Show notes

    00:41 - Ellen’s Superpower: Knowing what her pets are thinking. (Observation and Paying Attention to Non-Verbal Cues.)

    • Virginia Satir, Congruence and Incongruence
    • Lie to Me
    • Detecting Microexpressions

    10:33 - Shareholder and Stakeholder Economies

    • Game Theory
    • Out of the Crisis
    • Mitbestimmung
    • Codetermination and Alienation
    • Complexity Theory

    18:30 - Termination of Employment Contracts

    • Emergent and Deliberate Strategy

    27:44 - Collective Action – Why aren’t tech workers organizing more?

    • Amazon Reinstates Fired Warehouse Worker After Employees Strike
    • The Potential Usefulness and Benefits of Unions
    • Project Maven

    37:47 - Moving in the Direction of Stakeholder Value – What do we do next?

    • Anjuan Simmons – Lending Privilege
    • Talk to Your Coworkers: Build Connections; Network Architecture
    • Explore Worker Power
    • Manager Boards

    Reflections:

    John: A reminder of the value of collective action.

    Rein: Tech workers are workers and workers have more in common with other workers than they do with bosses.

    Aaron: The practical ways of implementing collective action in tech.

    Episode 80: Crafting a Community with Kris Howard

    This episode was brought to you by @therubyrep of DevReps, LLC. To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode

    To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps. You will also get an invitation to our Slack community this way as well.

    Special Guest: Ellen Wondra.

    Support Greater Than Code


    181: Normalcy Theater with Aaron Aldrich May 06, 2020
    Show notes

    02:04 - Aaron’s Superpower: Relating to people on any level because he has so many hobbies!

    • Useful in DevRel
    • Ending Up in Unexpected Places
    • Trying New Things and Nerding Out

    06:42 - Everything Has a Technical Aspect

    • Music vs Computer Programming
    • Computer Systems as Sociotechnical Systems

    10:37 - Connecting High-Performing Resilient Teams

    • Common Ground Within Teams
    • Recovering From Failure
    • Failover Conf by Gremlin

    14:14 - Implementing Purposeful/Intentional Communication

    • Team vs Individual Work
    • Ken Mugrage - Keynote Speaker | Everything I need to know about DevOps I learned in The Marines
    • Turn the Ship Around!: A True Story of Turning Followers into Leaders by L. David Marquet

    17:55 - Highlights from Failover Conf - (Videos not available)

    • Heidi Waterhouse
    • Honeycomb

    19:45 - How did an actual virtual conference go since COVID-19?

    • Slack Implementation
      • Bots
      • #Hallway-track channel
      • Each Talk Had Its’ Own Q&A Channel
    • Challenges
      • People Interaction
      • Breaktime
      • Technical Difficulties
    • Zoom Chat After the Conference
    • Deserted Island DevOps

    26:27 - The Impact of Having ADHD

    • Advanced Forms of Coping Mechanisms
    • Quality Time
    • Struggling with ADHD During COVID-19
    • Working From Home and Being Thrown Into Remote Work
    • Juggling Meetings
    • Maintaining Comradery

    39:43 - Normalcy Theater: Maintaining a Sense That Everything is Fine (When It’s NOT.)

    • Grief and Loss is Happening on a Global Level
    • J. Paul Reed
      • Shed Load
      • Sacrificing Thoroughness: we are ALL overloaded
      • Recruiting Resources
      • Shifting Work and Time
    • Showing Others Grace and Empathy

    Reflections:

    John: The idea of a software team plays at software just like a music group plays at instruments. (Twitter thread)

    Carina: Everything has technical and human skills aspects.

    Aaron: It’s okay to not be getting things done right now and to be taking the time that we need to take care of ourselves.

    This episode was brought to you by @therubyrep of DevReps, LLC. To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode

    To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps. You will also get an invitation to our Slack community this way as well.

    Special Guest: Aaron Aldrich.

    Sponsored By:

    • strongDM: Today’s show is sponsored by strongDM. Transitioning your team to work from home? Managing a gazillion SSH keys, database passwords, and Kubernetes certs? Meet strongDM. Manage and audit access to servers, databases, and Kubernetes clusters, no matter where your employees are. With strongDM, easily extend your identity provider to manage infrastructure access. Automate onboarding, offboarding, and moving people within roles. Grant temporary access that automatically expires to on-call teams. Admins get full auditability into anything anyone does: when they connect, what queries they run, what commands are typed. It’s full visibility into everything. For SSH, RDP, and Kubernetes, that means video replays. For databases, it’s a single unified query log across all database management systems. strongDM is used by companies like Hearst, Peloton, Betterment, Greenhouse, and SoFi to manage access. It’s more control and less hassle. strongDM. Manage and audit remote access to infrastructure”. Start your free 14-day trial today at strongdm.com/GTC.

    Support Greater Than Code


    180: Open Source Freedom and Technical Purity with Tobie Langel Apr 29, 2020
    Show notes

    02:34 - Tobie’s Superpower: Bridging tribes.

    • Avoiding Labels

    04:13 - Being a Co-Conspirator of Ethical Open Source

    • Contributing to the Greater Good
    • Finding Deeper Meaning in Open Source, Software, and Tech
    • Privilege, Moral Obligation, and Responsibility
    • Edmund Berkeley
    • The Priority of Constituencies
    • Technical Purity

    12:41 - Open Source: Prioritizing Implementers Over End-Users

    • Richard Stallman, “Four Freedoms”
    • Everything is Software, Everywhere – Impact

    17:19 - Developer Attachment to Technical Purity

    • Privacy & Security & Safety (Spying on your spouse on Facebook example)
    • Flavors of Safety (Zoom breaches and trust)
      • Physical Safety and Mental Safety
      • Freedom From Self-Censorship
    • Surveillance and Tracking

    34:54 - Open Source Practitioners Misguided Thinking When Building Software

    • Software is Written by Privileged People
    • Lack of Empathy for the End-User
    • Comfort and Questioning
    • Internationalization Issues

    47:03 - Talking About These Issues – What gives us hope?

    This episode was brought to you by @therubyrep of DevReps, LLC. To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode

    To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps. You will also get an invitation to our Slack community this way as well.

    Special Guest: Tobie Langel.

    Sponsored By:

    • strongDM: Today’s show is sponsored by strongDM. Transitioning your team to work from home? Managing a gazillion SSH keys, database passwords, and Kubernetes certs? Meet strongDM. Manage and audit access to servers, databases, and Kubernetes clusters, no matter where your employees are. With strongDM, easily extend your identity provider to manage infrastructure access. Automate onboarding, offboarding, and moving people within roles. Grant temporary access that automatically expires to on-call teams. Admins get full auditability into anything anyone does: when they connect, what queries they run, what commands are typed. It’s full visibility into everything. For SSH, RDP, and Kubernetes, that means video replays. For databases, it’s a single unified query log across all database management systems. strongDM is used by companies like Hearst, Peloton, Betterment, Greenhouse, and SoFi to manage access. It’s more control and less hassle. strongDM. Manage and audit remote access to infrastructure”. Start your free 14-day trial today at strongdm.com/GTC.

    Support Greater Than Code


    179: Conference Magic with PJ Hagerty Apr 22, 2020
    Show notes

    02:43 - PJ’s Superpower: Convincing people that karaoke is a good idea.

    • PJ’s Karaoke History
    • Why Karaoke is Awesome

    07:13 - The DevRel World (DevRel = Developer Relations)

    • Jim Weirich

    13:42 - Online vs In-Person/Live Conferences

    • Body Language and Delivery
    • Hallway Track: Is not a literal 'track.' It's all the interactions, conversations, talk follow-up, etc. that happen at a conference outside of the formal schedule. Hallway tracks are when people interact socially about the issues being discussed at the event. For instance, between talks or over lunch. Most hallway track conversations are open and casual. Sometimes hallway track conversations inspire a future lightning talk, Ignite talk, panel discussion, or full talk.
    • Can you emulate an in-person conference online?
    • Luck and Visibility

    25:54 - Making Conferences Diverse & Inclusive

    • Putting People on Stage That Don’t Look Like You
    • Passing on “Lucky” to Others

    33:01 - Prompt and Talking About Mental Health

    • Ed Finkler on Open Sourcing Mental Illness at Distill (this was the talk that launched Prompt)
    • Greg Baugues: Devs and Depression
    • OSMI = Open Sourcing Mental Illness
    • CodeDaze 2016 - Paying Off Emotional Debt by Justine Arreche
    • Madalyn Rose Parker: Overcoming Mental Health Hurdles at Work
    • Mental Health Summit - php[tek] 2014

    43:10 - Making Conferences Diverse & Inclusive (Cont’d)

    • Being Seen -- White Cis Men
    • The Colored Musicians Club
    • Aggressive Inclusion
    • Micro Opportunities
    • Lightning Talks

    54:14 - Accessibility

    • Time and Monetary Expenses
    • Conferencing in the time of COVID-19

    PJ's First Ever Full Talk at RubyMidwest: Act Locally - Think Globally

    Reflections:

    Carina: The exaggerated visual of putting a hand down and throwing people into the air to lift them up.

    Jamey: Holding onto the feeling of being lucky while feeling awful.

    Jessica: Getting pushes to make output.

    PJ: Be a Jim Weirich. Have a “Hello World” attitude. Human connection is important.

    This episode was brought to you by @therubyrep of DevReps, LLC. To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode

    To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps. You will also get an invitation to our Slack community this way as well.

    Special Guest: PJ Hagerty.

    Sponsored By:

    • strongDM: Today’s show is sponsored by strongDM. Transitioning your team to work from home? Managing a gazillion SSH keys, database passwords, and Kubernetes certs? Meet strongDM. Manage and audit access to servers, databases, and Kubernetes clusters, no matter where your employees are. With strongDM, easily extend your identity provider to manage infrastructure access. Automate onboarding, offboarding, and moving people within roles. Grant temporary access that automatically expires to on-call teams. Admins get full auditability into anything anyone does: when they connect, what queries they run, what commands are typed. It’s full visibility into everything. For SSH, RDP, and Kubernetes, that means video replays. For databases, it’s a single unified query log across all database management systems. strongDM is used by companies like Hearst, Peloton, Betterment, Greenhouse, and SoFi to manage access. It’s more control and less hassle. strongDM. Manage and audit remote access to infrastructure”. Start your free 14-day trial today at strongdm.com/GTC.

    Support Greater Than Code


    178: Data Science and Sponsorship with Emily Robinson Apr 15, 2020
    Show notes

    Manning Publications has been kind enough to give our listeners a discount code. They're giving listeners of the show a permanent 40% discount, which is good for all products in all formats for everyone. Again, this is a PERMANENT discount code for all Greater Than Code listeners. Use the code PODGREAT20 every time you shop Manning.

    02:30 - Emily’s Superpower: Finding all the dogs to pet.

    05:05 - Emily’s Data Science Journey

    • Organization Behavior
    • Qualitative / Quantitative
    • Research: Women in STEM Fields

    08:21 - The Idea of Passion

    • Unlocking the Clubhouse: Women in Computing
    • Gatekeeping

    10:46 - Defining Data Science

    • Analytics
    • Decision Science
    • Machine Learning

    13:48 - Emily’s Book: Build a Career in Data Science

    16:11 - Dealing with Failure

    • PyData Ann Arbor: Jacqueline Nolis | When Data Science Projects Fail

    18:30 - Sponsorship

    • Emily’s Post on Sponsorship: The Importance of Sponsorship

    20:08 - The Spread of Data Science Roles

    • Strengthening Job-Critical Skills
      • The Art of Statistics
      • How Charts Lie
      • The Cartoon Guide to Statistics
      • Statistical Rethinking
      • The Book of Why

    27:09 - Sponsorship (Cont’d)

    • Sponsorship vs Mentorship
    • Having a Solid Community / Network
      • R-Ladies
    • Capital
    • Smaller Acts of Mentorship
      • Trey Causey's Do you have time for a quick chat? Post
    • Sponsorship and Mentorship Work Best When There's a Concrete, Stated Goal
      • Data Helpers
    • Mentorship Should Be Part of Our Formal Career Ladder

    36:20 - Themes Learned From Writing Build a Career in Data Science

    • Communication Skills
    • Proactivity
    • Community (Network is Important)

    40:02 - Companies Should Train People to be Mentors

    • What does a tech lead do?

    43:07 - Measuring Productivity

    • Thinking Fast and Slow
    • How to Measure Anything
    • The Tyranny of Metrics
    • Engineering Career Development at Etsy

    45:48 - External vs Internal Data Science

    • People Scientists

    47:18 - Women and Diverse Representation in Data Science

    • Groups & Resources
      • AI Inclusive
      • PyLadies
      • Data Umbrella: NYC URGs and Allies in Data Science
      • Black in AI
      • Harvey Mudd
      • Rice University
    • Why Women Are Flourishing In R Community But Lagging In Python

    Reflections:

    Avdi: Mentorship does not have to be a huge commitment to be useful and sponsorship is often as important -- or more important than mentorship.

    Chanté: What are the things that we’re willing to do for people who need an extra boost or push or support?

    Jacob: Mentorship is possible without the mentors knowing they’re even doing it.

    Rein: If you’re a mentor and your mentees aren’t coming to you with well-formed questions, it’s your job to coach them into that as a mentor.

    Emily: There aren’t enough resources for senior engineers on the non-technical side of things.

    This episode was brought to you by @therubyrep of DevReps, LLC. To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode

    To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps. You will also get an invitation to our Slack community this way as well.

    Special Guest: Emily Robinson.

    Sponsored By:

    • strongDM: Today’s show is sponsored by strongDM. Transitioning your team to work from home? Managing a gazillion SSH keys, database passwords, and Kubernetes certs? Meet strongDM. Manage and audit access to servers, databases, and Kubernetes clusters, no matter where your employees are. With strongDM, easily extend your identity provider to manage infrastructure access. Automate onboarding, offboarding, and moving people within roles. Grant temporary access that automatically expires to on-call teams. Admins get full auditability into anything anyone does: when they connect, what queries they run, what commands are typed. It’s full visibility into everything. For SSH, RDP, and Kubernetes, that means video replays. For databases, it’s a single unified query log across all database management systems. strongDM is used by companies like Hearst, Peloton, Betterment, Greenhouse, and SoFi to manage access. It’s more control and less hassle. strongDM. Manage and audit remote access to infrastructure”. Start your free 14-day trial today at strongdm.com/GTC.

    Support Greater Than Code


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