Gartner ThinkCast

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Best of ThinkCast 2022: Recession Proofing, New Hype Cycle Technologies and Data Toolkits Dec 27, 2022

Show notes

This year, Gartner ThinkCast covered topics on the forefront of business and technology leaders' minds. Now, as 2022 rolls to a close, we're looking back at some of our most popular and thought-provoking conversations of the year.

First, Alexander Bant, Chief of Research for CFOs at Gartner, details nine key actions financial leaders can take today to continue to drive agility and digital transformation — and successfully navigate the next 12 to 24 months.

Then, Melissa Davis, VP Analyst at Gartner, advises Gartner clients on the use of customer analytics, shares details about a few of the Gartner 2022 Hype Cycle™ snapshots for emerging technologies, all of which are poised to drive massive transformation in the public and private sectors and earn a whole lot of consumer attention.

Finally, Andrew White, Distinguished VP Analyst, and Sarah Turkaly, Senior Principal, Advisory, both at Gartner and whose research focuses on data and analytics, outline how you can use the Gartner Value Pyramid to break down silos, reengineer key decisions and align data with leadership's mission-critical priorities.

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Download: Gartner's Essential Guides for Effective Decision Making

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Webinar: Gartner Hype Cycle for Emerging Technologies, 2022

https://gtnr.it/3C2p4hV

The Right Way to Measure Investments in Technology Dec 13, 2022

Show notes

CIOs are increasingly expected to demonstrate that their investments in business digitalization and information technologies can deliver immediate top-line or bottom-line benefits.

In this episode, Janelle B. Hill, Distinguished VP and Chief of Research for Gartner's CIO practice, offers guidance to CIOs on showing how their investments are accelerating growth beyond what was previously possible with people and machines, creating "digital dividends."

Key actions she discusses include:

Prioritizing the right digital initiatives
Creating an outcome-driven set of metrics
Partnering with business-led fusion teams
Tapping unconventional talent pools to accelerate impact.

Dig deeper

Download: Gartner 2023 CIO Agenda eBook

https://gtnr.it/3hzwC5e

Explore: Upcoming CIO Conferences

https://gtnr.it/3OwBoga

Discover Gartner BuySmart™: Streamline your tech purchase from start to finish.

https://gtnr.it/3hAyjiE

Get Ready for These Technology Trends in 2023 Nov 29, 2022

Show notes

Technology trends are expected to impact enterprise strategies in the coming three years by enabling organizations to address four key priorities:

- Optimizing resilience, operations or trust

- Scaling vertical solutions, product delivery or everywhere

- Pioneering customer engagement, accelerated responses or opportunity

- Pursuing sustainable technology solutions

In this episode, David Groombridge, a Distinguished VP Analyst within the IT Leaders and Technical Professionals team at Gartner, discusses the top strategic technology trends that are critical to understanding how to optimize, scale, pioneer and pursue a sustainable technology roadmap. The intent is to assist in the development of relevant roadmaps to enable reliable and sustainable business growth and outperform the competition.

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Download: Your Detailed Guide to the 2023 Gartner Top 10 Strategic Technology Trends

https://gtnr.it/3ggaj3W

Explore: Gartner IT Symposium/Xpo™

https://gtnr.it/3OwBoga

How to Purchase Technology and Avoid Regret Nov 15, 2022

Show notes

Enterprise technology purchasing has changed and continues to evolve, but whether that evolution occurs rapidly enough to meet the demands of digital transformation remains to be seen.

A 2022 Gartner survey revealed that 62 percent of recent technology purchases failed to meet respondents' expectations; only 13 percent said that their purchase both met their expectations and that they did not settle when it came to making their final technology selection to purchase. Still, 85 percent of respondents said they received value from their purchase. What's behind this disconnect between satisfaction and perceived value? Most often, the answer can be found in the technology purchase process.

In this episode, Hank Barnes, Chief of Research on the Gartner Tech & Service Provider team, who focuses on enterprise technology buying behavior, speaks with ThinkCast's host Karen Stokes Lockhart, Expert Partner, about the challenges tech purchase teams face, how to navigate increasingly complex purchase processes and when to ask for help.

Dig Deeper:

Download: 2023 CIO Agenda: 4 Actions to Ensure Your Tech Investments Pay Digital Dividends

https://gtnr.it/3hzwC5e

Discover Gartner BuySmart™: Reduce risk and optimize spend on your next tech purchase.

https://gtnr.it/3hAyjiE

Strategies for Leading the Next Phase of Growth Nov 01, 2022

Show notes

Today, I&O leaders encounter many opportunities to drive change across all facets of their broader organizations. How can IT infrastructure and operations (I&O) deliver rapid transformation across all industries, meet increased need for productivity and remove organizational friction or barriers to change?

In this interview, which first aired on the Gartner Live video channel on YouTube, Daniel Betts, Senior Director Analyst at Gartner, covering DevOps, PlatformOps and DevSecOps, and Roger Williams, VP Analyst at Gartner, covering configuration management database and IT asset management, discuss the trends in automation and platform engineering fueling the next stages of digital transformation. They also provide a preview of the keynote themes planned for Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2022, "Leading the Next Phase of Growth," which will be held December 6 – 8, in Las Vegas, NV.

Dig Deeper:

https://gtnr.it/3U5eyhf

Download: Your Detailed Guide to Platform Engineering and Other 2023 Gartner Top 10 Strategic Technology Trends

https://gtnr.it/3ggaj3W

How to Prepare for the Metaverse Oct 18, 2022

Show notes

What is the metaverse? Where is it heading next? Businesses, consumers, finance and the public sector all stand to gain from the many opportunities and new approaches to engagement offered by the metaverse. First, early adopters should understand how to prepare and all that's required to get started.

In this episode, Tuong Nguyen, a Director Analyst with the Gartner Emerging Technologies and Trends team, who leads research on immersive technologies, metaverse, computer vision and more, speaks with Robert Hetu, a VP Analyst with the Gartner Retail Industry Services team, to relay answers to early metaverse questions around purpose, technology and expectations.

Dig Deeper

Download: Your Detailed Guide to Gartner Top 10 Strategic Technology Trends 2023

https://gtnr.it/3ggaj3W

Discover: The Gartner 2021-2023 Emerging Technology Roadmap

https://gtnr.it/3D5rUEK

These Emerging Technologies Propel Innovation and Digital Transformation Oct 04, 2022

Show notes

NFTs, cloud sustainability and autonomic systems each represent various stages of the hype cycle framework — from Innovation Trigger to the Trough of Disillusionment, and beyond. Why does Gartner expect those technologies will significantly affect business, society and people over the next two to 10 years?

As organizations prepare for the next wave of digital transformation, leaders are also navigating talent shortages, ESG — environmental, social and governance challenges — and a rapidly shifting cybersecurity landscape.

This episode features two segments that dive into both themes: First, Melissa Davis, a VP analyst who advises Gartner clients on the use of customer analytics, will share details on a few of the Gartner 2022 Hype Cycle for Emerging Technologies that will drive massive transformation in the public and private sectors, and a whole lot of consumer attention. Then, in an interview first published by our sister channel Gartner Live video, Gartner analyst and 2022 IT Symposium/XpoTM Conference Chair Rita Sallam, Distinguished VP Analyst Tina Nunno and VP Analyst Daniel Sanchez Reina, share a preview of the upcoming event's keynote, and why each of these issues weigh so heavily on IT leaders today.

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Discover: Gartner Conferences 2022-2023 Calendar

Webinar: Gartner Hype Cycle for Emerging Technologies, 2022

https://gtnr.it/3C2p4hV

How to Motivate Sellers Through the Downturn Sep 20, 2022

Show notes

New Gartner research reveals that 89% of sellers report suffering burn-out, and current levels of seller attrition simply are not sustainable, but there are ways to boost and maintain seller motivation — even improve seller performance — despite economic pressures and other challenges that fall well outside sales leaders' control.

In this episode — originally aired by our sister show, "The Gartner Sales Podcast" — Doug Bushee, senior director analyst covering Gartner's Sales Enablement Key Initiative, and Betsy Gregory-Hosler, a senior research director for Gartner's Sales Research Practice, cover the latest findings from Gartner's Sales Motivation Survey with Alice Walmesley, a director in Gartner's Expert Advisory team who works closely with cross-industry sales leaders providing quantitative- and research-backed guidance in critical decision areas. Walmesley details the concept of seller 'drag,' and why sales leaders should consider impacts on drag separately from seller drive, as well as ways to diagnose and treat 'drag' through a more holistic, organizational approach.

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Download: How to Motivate and Retain Your Sales Team: 3 Ways to Focus Seller Energy on Growth https://gtnr.it/3BltvEb

Subscribe: Gartner for Sales Podcast https://gtnr.it/3Dv7Zzm

9 Ways to Play Offense into the Recession Sep 06, 2022

Show notes

The 2008-2009 recession brought several key learnings to light for businesses long after they entered recovery. First among those lessons: Executive leaders who took bold, decisive action at the very start of economic contraction saw the greatest gains against their competitors post-recession.

While many business and financial leaders looked forward to relief from burnout and a return to normalcy coming out of the pandemic, instead they now face new stresses: recession risks, talent shortages, and increasing pressure to tighten spending. In this episode — originally aired by our sister show, "CFOs' Autonomous Future, The Gartner Finance Podcast" — Alexander Bant, Gartner's chief of research for CFOs, dives deeper into the data, key lessons and takeaways from organizations that successfully navigated the 2008-2009 recession, and details nine key actions financial leaders can take today to continue to drive agility and digital transformation, and successfully navigate the next 12 to 24 months.

Dig Deeper

Download: 9 Actions for Winning Through a Recession: A 2022–2023 Playbook

https://gtnr.it/3Q9UNmj

Subscribe: CFOs' Autonomous Future, The Gartner Finance Podcast

https://gtnr.it/3AITfKl

Where Social Media Strategies Fall Short Aug 23, 2022

Show notes

Since 2020, the pandemic, social justice movements and other significant global events have hastened the evolution of consumer or audience expectations — and criticisms — of social media. Consumers no longer scroll passively through channel feeds, and brands can no longer consider social solely a distribution channel for content.

Businesses and organizations that engage in social media without an up-to-date audience- or community-specific strategy risk diminishing channel impact and ROI, and losing customers. In this episode, originally broadcast on #Hashtags: The Gartner Marketing & Communications Podcast, Dorian Cundick, a vice president with the Gartner for Marketers Advisory Team, and Amber Gallihar Boyes, a director analyst who works with CMOs and heads of communication, discuss the unique expectations for distinct social channels, why and how audience expectations tend to shift, and the organizations that achieved successful engagement, thanks to highly intentional approaches to community building and audience activation.

Dig Deeper:

Download: Digital IQ: Social Marketing Benchmarks

https://gtnr.it/3QueTbS

Subscribe: #Hashtags: The Gartner Marketing & Communications Podcast

https://gtnr.it/3Ptymbp

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