Gartner ThinkCast

Latest Episodes:

How Leading Companies Leverage Software to Create New Value May 16, 2023

Show notes

According to Gartner research, there was a 33% increase in demand for software engineering roles in 2022. And although there is a lot that goes into becoming a world-class software engineering organization, the payoff in growing your digital business and winning customer loyalty is substantial.

Mike Gilpin, Managing Vice President in Gartner's Software Engineering practice, says it's a never-ending battle to out-innovate your competition and respond to disruptors in the market. In this ThinkCast episode, he covers how investing in hard-to-find skills and competencies, and shifting culture and leadership style can enable innovation with technology and positively impact the digital experience.

Dig Deeper:

Download Now: How to Prove the Business Value of Software Engineering

https://gtnr.it/41w5VzC

Learn More: What Is Platform Engineering?

https://gtnr.it/41CfRrh

Adapt Your Business Strategy in the Face of Disruption May 02, 2023

Show notes

According to Gartner research, only 29% of strategy leaders believe their plans change quickly enough in the face of unforeseen change. In just the past few years, enterprises have had to navigate a global pandemic, economic volatility and generative AI — cosmic shifts that can affect everything from budgeting to staffing to supply chain. A nimble strategic plan is crucial for businesses to come out the other side unscathed — or better.

But, according to David Akers, research director in Gartner's strategy research group, business leaders have always dealt with upheaval. In this episode, he covers why the latest disruptions are more unsettling than those of the past and exactly what tools you need to create a strategic plan that will adapt to and stay relevant through the next round of unpredictable but inevitable business disruptions.

Dig Deeper:

Download template: Build a Better Strategic Plan for Your Function

https://gtnr.it/3ZujfDt

Read now: Survey Signals Pause-and-Pivot Year for CEOs

https://gtnr.it/41PM3s1

Generative AI: Understanding the Business Implications and Cutting Through the Hype Apr 18, 2023

Show notes

Chances are, you've heard a lot about ChatGPT in particular and, more broadly, generative AI over the past few months. As the technology and its adoption continue to rapidly develop, we're joined by Gartner VP Analyst Svetlana Sicular, who works at the intersection of data and AI, to discuss the particulars of generative AI. In this episode, she covers generative AI's potential to create designs or objects that humans may have otherwise missed. She also addresses the various use cases for generative AI and its ability to prove technology can be both transformational and a creative genius.

Dig Deeper

Learn More: Beyond ChatGPT: The Future of Generative AI for Enterprises

https://gtnr.it/41oJdd6

Learn More: Your 7 Biggest ChatGPT Questions Answered

https://gtnr.it/3KZHmWH

Watch: Beyond the Hype: Enterprise Impact of ChatGPT and Generative AI

https://gtnr.it/3mC1ll6

Leadership Lessons From the First Female Thunderbird Pilot Apr 04, 2023

Show notes

When it comes to elite team and personal performance, Nicole Malachowski, the United States Air Force's first female Thunderbird pilot and a combat veteran, is best in class. After a tick-borne illness left her unable to walk, talk, read or write, Nicole left behind her distinguished career of service, but during her rehabilitation, she found a new purpose. In remembering and retelling stories of her as a military commander and leader, she discovered these moments held universal principles and actionable takeaways for organizations, industry leaders and their teams.

Nicole, who will give the keynote at Gartner Marketing Symposium/Xpo™ this May, speaks to business leaders and audiences around the world about rethinking their challenges and learning to maximize human performance in the process. Tune in to this episode for her insights on redefining success, embracing vulnerability and reinventing yourself.

Dig Deeper

Discover: Gartner Marketing Symposium/Xpo™ 2023

https://gtnr.it/42SS0Wd

Download: Define the Leadership Vision for Your Role

https://gtnr.it/3HdILnG

Download: Build a Better Strategic Plan for Your Function

https://gtnr.it/3ZujfDt

The New Playbook for Technology Providers Mar 21, 2023

Show notes

For technology providers, product strategy continually evolves to account for:

Increased reliance of people and enterprises on technology
Emergence of new technologies
Impact of macro forces, such as growing demands for sustainability

In this episode, Ephraim Baron, a Senior Director within the Gartner for General Managers team, discusses how the democratization of technology expands digital responsibility and capabilities beyond IT, and moves actual technology purchasing decisions away from IT. He also addresses how both B2B and B2C companies must appeal to clients who interact with technology in their daily lives — and what technology providers can do to sell and deliver in exactly the manner their clients expect.

Dig Deeper:

Learn More: 4 Ways the Tech Market Will Change for IT Companies in 2023

https://gtnr.it/3yMlMhC

Download: Top Trends for Tech Providers in 2023

https://gtnr.it/3Tp98yn

Watch: The Gartner Top Trends for Tech Providers in 2023

https://gtnr.it/42lf1AJ

What's Quiet Hiring Anyway? All Your Questions Answered Mar 07, 2023

Show notes

Last year's dominant work trend was quiet quitting — the idea that workers are over going above and beyond their required duties. But with the changing economic climate and many organizations looking to avoid adding headcount while increasing capabilities, 2023 has seen the rise of quiet hiring.

So what is quiet hiring exactly, and is it a new idea at all? Here to answer these questions and more is Emily Rose McRae, a Senior Director of Research in our HR practice. In this session, which originally aired on Gartner's LinkedIn channel, Emily explains how we've seen quiet hiring manifest before, how it can benefit organizations and how, contrary to popular belief, it can be a win for employees, too.

Dig Deeper:

Download: HR Toolkit: Tackling 2023 Future of Work Trends

https://gtnr.it/3Y6TsAE

Learn More: Why Quiet Hiring Is a Win-Win for Employers and Employees

https://gtnr.it/3Y7ZsZV

Discover: Future of Work Reinvented

https://gtnr.it/36S6aOJ

7 Disruptions That Will Change How You Work — and Live Feb 21, 2023

Show notes

Read the news or jump on social media on any given day, and you're bound to hear about some new technology or innovation that promises to alter your life. But what will genuinely disrupt the status quo? Here to discuss the seven digital disruptions you might not see coming between now and 2027 is Distinguished VP Analyst and Gartner Fellow Daryl Plummer, who presents this list annually at Gartner IT Symposium/Xpo™ conference.

From working in the metaverse to technologies becoming disposable, we dive into this year's disruptions, how leaders — especially CIOs — should respond to them, and the common mistakes we don't want to see you make.

Dig Deeper

Discover: Gartner IT Symposium/Xpo 2023

https://gtnr.it/411g34h

Watch: 7 Disruptions You May Not See Coming in 2022-2027

https://gtnr.it/3Iu7ec7

How High-Performing Supply Chains Stand Out Feb 07, 2023

Show notes

What do gold standard supply chain organizations do differently? For starters, the chief supply chain officer (CSCO) is viewed as a strategic business partner, which is only the case at 47% of organizations. A resilient and agile supply chain requires strong alignment between the CSCO and their C-suite peers. But that's not all.

In this episode, Jennifer Loveland, a Senior Director Analyst within the supply chain team at Gartner, discusses the four critical reinventions high-performing supply chain organizations are implementing to combat disruption in the short term and how two trends in particular have serious potential to impact supply chain revenue in the long term.

Dig Deeper

Download: Future of Supply Chain eBook

https://gtnr.it/3Y31wmK

Discover: Gartner Supply Chain Symposium Xpo 2023

https://gtnr.it/3wR01fp

Start With Infrastructure and Operations to Navigate 2023's Business Pressures Jan 24, 2023

Show notes

Organizations are facing massive internal and external challenges, such as supply chain disruptions, persistent inflation and labor shortages. While modern businesses need to align strategy, technology and workforce management, the key to fortifying yourself against these obstacles may lie in IT infrastructure and operations.

This episode features Douglas Toombs, a VP Analyst for Infrastructure & Operations and keynote speaker at this year's Gartner IT Infrastructure, Operations & Cloud Strategies Conference. In this interview, Douglas explains that I&O not only affects people, processes and technology but also how leaders can align all three to create an innovative ecosystem to help their organizations withstand emerging headwinds.

Dig Deeper

Read: A Cost Optimization Strategy for I&O Leaders in Uncertain Times

https://gtnr.it/3XO9lw3

Learn: What Any Leader Needs to Know About Cloud Computing

https://gtnr.it/3J6WQYm

Discover: Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2023

https://gtnr.it/3U5eyhf

Watch: Opening Keynote, Gartner IOCS 2022

https://bit.ly/3kvjfEx

The Secrets to Implementing a Successful Hybrid Work Model Jan 10, 2023

Show notes

As economic conditions sour, leaders may be tempted to take back more control over work — by, for example, mandating a rigid return to the office. Our data shows that would be a big mistake.

In this episode, Caitlin Duffy, Director of Research for Gartner's HR practice, offers guidance on exactly which hybrid work model is most successful — based on Gartner's survey of 400+ employees and leaders of organizations around the world who have worked consistently under some kind of hybrid-work model since the beginning of the pandemic.

She discusses how to: