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    Business

    Fintech Insider Podcast by 11:FS

    Where the best minds in financial services and banking talk all things fintech. Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services. Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, Techcrunch, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry. Our weekly news show drops every Monday and tackles the biggest news stories, from acquisitions and launches, to regulatory changes and innovation. Then, every Friday our Insights show dives deeper into the hottest topics shaping the industry like web3 and BNPL. Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.

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    Latest Episodes:
    313. News: Copy/paste product Apr 15, 2019
    Show notes

    This week we have some great stories for you as Jason and Adam are joined by a few great guests:

    • Anthony Craufurd, Director, Venture and Startup Engagement at Visa Europe
    • Chris Low, Senior Advisor at Motive Labs
    • Emily Nicolle, Technology Editor at City AM

    We kick off the episode by taking a look at Standard Chartered expected to pay just over $1 billion to resolve U.S., U.K. probes. Standard Chartered Plc has agreed to pay $1.1 billion to U.S. and British authorities for conducting illegal financial transactions that violated sanctions against Iran and other countries. Chris comments on the importance of it being based on historic violations and Jason wonders if it's only the people who aren't good at avoiding AML that get caught (02:13).

    Next up, we talk about London being set to lead the unicorn race. Of the 29 global unicorns, 9 are in San Francisco, 7 are in London and 38% of VC funding went to London with reports suggesting that London will overtake the US tech hub in funding this year, bringing the total number of unicorns up to match or overtake San Francisco. Emily Nicolle remarks that London is the global fintech hub and always has been and Anthony Craufurd adds that the FCA is a dark horse that everybody in the world is copying (08:16).

    Other stories include:

    • CMA chides big banks for Open Banking delays
    • N26's competitive edge in Africa
    • Visa branches out
    • And finally, how your cat could be the next voice of the world's first 'miaowing' debit card.

    All this and so much more on today's show.

    Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com

    This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.

    Special Guests: Adam Davis, Anthony Craufurd, Chris Low, and Emily Nicolle.

    Links:

    • Exclusive: Standard Chartered expected to pay just over $1 billion to resolve U.S., U.K. probes - Reuters
    • London startups to take fintech unicorn crown from San Francisco | City A.M.
    • Monzo seeks to raise £100 million in new funding
    • As fintech valuations soar, Tandem eyes fresh £80m+ funding round - AltFi News
    • SoftBank-backed Grab seeks another $2 billion funding in expansion drive - Reuters
    • CMA chides big banks for Open Banking delays
    • Challenger bank N26 hopes cashback offering will give its US launch a competitive edge - The Block
    • FinTech Branch Raises $170M, Partners With Visa | PYMNTS.com
    • This is how your cat could be the next voice of the world’s first 'miaowing' debit card

    Learn more about your ad choices. Visit megaphone.fm/adchoices


    312. Insights: Live! The future of money Apr 12, 2019
    Show notes

    Live from NYC's New York Fintech Week with the DIT Sam's joined by some great guests to talk about the future of money:

    • Natalie Ceeney, Chair, Innovate Finance
    • Robin Mackenzie, Chief Marketing Officer, De La Rue
    • Andrew Boyajian, Head of North America, Transferwise
    • Farrah Lakhani, Director, Growth and Operations at OakNorth Analytical Intelligence

    We kick off the episode by taking a look at the story so far and how the UK fintechs have developed world leading challenger brands offering new customer products and services that are focused on the customer.

    Next up, the panel talk about how customer centricity drives innovation, how that factors in to the notion of digitalisation over digitisation and whether customer focus is something that's gathered appeal on a global scale.

    They also take a look at the appetite for fintech in the US and what makes breaking America so much more difficult than the European market. And whether there's an unfair advantage built in for UK fintechs.

    Payments are a major factor in the US financial ecosystem and the panel examines how cross border payments are having an effect on incumbent money transfer services and how faster payments could be brought to the USA.

    Wrapping things up the group takes a look at future predictions on how UK fintech innovation will affect the global scene, particularly post-Brexit and how important it is for Lodnon to remain a global fintech hub.

    All this and so much more on today's show.

    We want to say a huge thank you to the Department for International Trade and De la Rue who helped make this episode of Fintech Insider Live possible. New York Fintech Week was an unmissable event and we hope you enjoyed our panel from the show.

    Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com

    This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.

    Special Guests: Andrew Boyajian, Farrah Lakhani, Natalie Ceeney, and Robin Mackenzie.

    Learn more about your ad choices. Visit megaphone.fm/adchoices


    311. News: Make tax great again Apr 08, 2019
    Show notes

    This week we have some great stories for you as David and Ross are joined by a couple of great guests:

    • Ken Hart, CEO and Founder of Snowdrop Solutions
    • Megan Caywood, Managing Director at Barclays

    We kick off the episode by taking a look at Revolut's newest scandal reveal. The Financial Conduct Authority has made enquiries into Revolut after being contacted by an ex-employee whistleblower who passed on their concerns regarding compliance and the CEO’s conduct as far back as 2016. Megan comments that it seems to have started from the Valentine's incident and snowballed from there and wonders if it could be because the media's loving the scandal and making the culture out to be bad. Ken adds that to be disruptive you have to take risks but if you want to be a trusted financial partner then you need to pivot and do some things differently (02:14).

    Next up, We spoke to Gary Turner Co-Founder and Managing Director of Xero UK & EMEA to find out more about making tax digital (08:34).

    The panel talk about how making tax digital and how the initiative is going to affect 1.2M VAT-registered businesses. It's the first step in a process that ultimately aims to automate returns and payments for companies and households for all the main taxes. Megan remarks that this has been going on for a while but it's only just becoming mainstream and that it's great to see the regulator making such a strong push for digital. Ken comments that there's a lot of effort made in the UK to make digital organisation work, especially compared to his experiences with the IRS in the US (10:20).

    We also talk to Luke from Monzo's vulnerabilty team to find out more about Monzo's involvement with the Big Issue to make magazines resellable (39:37).

    Other stories include:

    • Cash probe into RBS Remedies Fund
    • Big banks spending billions on digital - again
    • Subscribe to wealth: The Netflix of Data
    • Kroener says auf wiedersehen to Fidor x BPCE
    • Pay it forwards again and again and again
    • And finally some of the best financial pranks across the years

    All this and so much more on today's show.

    Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com

    This week's episode was produced by Laura Watkins, written by Dhanum Nursigadoo and edited by Alex Woodhouse.

    Special Guests: Gary Turner, Ken Hart, and Megan Cooper.

    Learn more about your ad choices. Visit megaphone.fm/adchoices


    310. Insights: Finastra takeover Apr 05, 2019
    Show notes

    David and Simon are with some great guests from Finastra, including:

    • Simon Paris, CEO
    • Eli Rosner, Chief Product and Technology Officer
    • Martin Haering, Chief Marketing Officer
    • Nicola Hamilton, Senior Director, Brand and Communications

    We're bringing you an insight into how to manage diverse sets of client requirements, handling varying paces of change and overcoming the hurdles regarding legacy brands.

    We also talk to Finastra about their Corporate Social Responsibility (CSR) initiatives, how the company interacts with CSR and what the future has in store for Finastra.

    Our guests talk to us about creating a platform for financial services that let banks move faster than core banking systems let them. Finastra aims to provide an open platform for innovation in the financial services industry in an age of massive consolidation and doing it in a way that deals with internal silos and prevents them from being formed. They also talk about skill transfer, enabling those without technology skills to use platforms and how big techs are creeping into the banking area.

    All this and so much more on today's show.

    Don't forget to subscribe so you never miss an episode, leave a review and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com

    This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.

    Special Guests: Eli Rosner, Martin Häring, Nicola Hamilton, and Simon Paris.

    Sponsored By:

    • Finastra

    Learn more about your ad choices. Visit megaphone.fm/adchoices


    309. News: Sassy AI Apr 01, 2019
    Show notes

    This week we have some great stories for you as David and Leda are joined by a couple of great guests:

    • Conny Dorestijn, Founding Partner at BankiFi
    • Ryan Edwards-Pritchard, MD of Funding Options

    We kick off the episode by taking a look at Apple Card, Apple announced the launch of a credit card designed to help customers lead a healthier financial life. It offers no fees of any kind and encourages customers to pay less interest. Conny comments that it's a cool product that can deliver an excellent user experience across devices, which is where Apple will excel but Leda thinks that this isn't a gamechanger (03:06).

    Next up, we talk about Oaknorth and Monzo teaming up to launch a savings account, Ryan thinks that this news is a great entry partnership for the companies and Leda adds that Oaknorth are the story right now more than Monzo (17:53).

    We also talk to Amir Nooriala, COO of OakNorth to get some further insight into the partnership (21:00).

    Other stories include:

    • Venmo’s going after users with negative balances
    • Standard Chartered wins first Hong Kong virtual licence
    • HSBC Signs Deal to Use BlackRock's 'Aladdin' Software Worldwide
    • Erica’s a hit with America
    • JPM boot out employees in the event of a no-deal Brexit
    • Rick Astley (bank) Rolls his retirement with crypto
    • And finally, The Wetherspoons App Is Now Being Used By Financial Dominatrixes

    All this and so much more on today's show.

    Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com

    This week's episode was produced by Laura Watkins, written by Dhanum Nursigadoo and Laura Watkins. Edited by Alex Woodhouse.

    Special Guests: Amir Nooriala, Conny Dorrestijn, and Ryan Edwards-Pritchard.

    Links:

    • Introducing Apple Card, a new kind of credit card created by Apple - Apple
    • Challenger banks Oaknorth and Monzo team up to launch savings accounts | City A.M.
    • Venmo Pursues Customers With Negative Balances | PYMNTS.com
    • Standard Chartered to build new virtual bank in Hong Kong in fintech drive | City A.M.
    • HSBC Signs Deal to Use BlackRock's 'Aladdin' Software Worldwide | Investing News | US News
    • Bank of America's Erica chatbot wins over customers
    • JPMorgan Said to Push 300 to Leave U.K. in No-Deal Brexit - Bloomberg
    • The Wetherspoons App Is Being Used By Financial Dominatrixes

    Learn more about your ad choices. Visit megaphone.fm/adchoices


    308. Insights: Fintech Friday in Luxembourg Mar 29, 2019
    Show notes

    Last year we introduced you to the wonderful world of Luxembourg fintech through LHoFT, nine months later we've been invited back.

    Laura Watkins explores how Luxembourg has solidified its place in Europe as a fintech hub and how this tiny country plans to extend its reach globally by talking to some of the key players in Luxembourg's fintech space, including:

    • Pierre Gramegna, Luxembourg Finance Minister,
    • Nasir Zubairi, CEO of LHoFT - (lux House of Fin Tech)
    • Susanne Schartz, Chief Operating Officer, Seqvoia, a homegrown Luxembourg fintech
    • Luc Falempin, CEO at tokeny.com
    • Alberto Dalmasso, Co-Founder and CEO of Satispay

    Laura finds out how Luxembourg is capitalising on interest in blockchain, supporting 'older' fintechs that sowed the seeds for the fintech hub and what outsiders think about the small country with big ambitions and why some of them are relocating to the picturesque nation surrounded by major European economic players.

    Luxembourg has managed to attract major global players like Amazon and Alipay, has considerable global ambitions and that's just scratching the surface. It seems as though David has managed to take on Goliath in this situation and Luxembourg is well on its way to becoming a global fintech powerhouse with the ecosystem they've managed to put in place.

    All this and so much more on today's show.

    Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com

    This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.

    Special Guests: Alberto Dalmasso, Luc Falempin, Nasir Zubairi, Pierre Gramegna, and Susanne Schartz.

    Learn more about your ad choices. Visit megaphone.fm/adchoices


    307. News: Tinder for banking Mar 25, 2019
    Show notes

    This week we have some great stories for you as David and Jason are joined by two great guests:

    • Caroline Plumb, CEO of Fluidly
    • Simon Balmain, Operations and Community Specialist at Monzo

    We kick off the episode by taking a look at WorldPay selling to FIS and changing its tech stack. The group comments that it's not a modern way to approach tech stack spending, it's an oldschool way of doing things and 600M is a large amount to spend over 6 years to maintain technology (02:36).

    Next up, we talk about Barclaycard bringing Alipay payments to UK retailers. There are some suggestions that this could mark the beginning of the end from the panel but they also wonder who the first adopter will be and Jason, for one, welcomes our new overlords (08:52).

    We spoke to Tao Tao, Alipay's Business Development Director to find out more (13:15).

    We also talk to our 11:FS Americas MD Sam Maule to get a US insight into why 21% of Americans have no savings (:).

    Other stories include:

    • 21% of Americans have no savings
    • Grab grabs more market share in SE Asia
    • SC’s startup bridge
    • Female-focused crowd-funding from NatWest
    • And finally, a German bank lets clients vote on dress code

    All this and so much more on today's show.

    Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com

    This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.

    Special Guests: Caroline Plumb, Simon Balmain, and Tao Tao.

    Links:

    • WorldPay payments firm in $43bn sale to US rival - BBC News
    • Worldpay becomes first acquirer to enable Amazon Pay
    • Barclaycard brings Alipay payments to UK retailers – FinTech Futures
    • UK embraces contactless payments
    • Most Americans live paycheck to paycheck
    • Grab maps out new product lines
    • Standard Chartered builds Fintech Bridge to matchmake with startups
    • NatWest launches female-only crowdfunding programme
    • German Bank Lets Clients Vote on Dress Code as Goldman Goes Easy - Bloomberg

    Learn more about your ad choices. Visit megaphone.fm/adchoices


    306. Interviews: Benoit Legrand, CIO of ING Mar 22, 2019
    Show notes

    Benoit Legrand is CIO of ING.

    Simon talks to Benoit about his unsuccessful startup experiences and what they taught him, how ING sees itself as a 20 year old fintech, why some banks are afraid of PSD2 and how to focus on the problems customers are facing.

    They also take a look at Yolt, developing resistence to change and the importance of having a team dedicated to delivering change, why the scale of partnerships matter and touch on Brexit.

    We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook.
    ​
    If you really loved it, please leave us a review, we love reading them!
    ​
    This episode was produced by Laura Watkins and edited by Alex Woodhouse

    Special Guest: Benoit Legrand.

    Learn more about your ad choices. Visit megaphone.fm/adchoices


    305. News: Graceful degradation Mar 18, 2019
    Show notes

    This week we have some great stories for you as Sarah and Simon are joined by a couple of great guests:

    • Daniel Hegarty, CEO of Habito
    • Sharon O’Dea, founder of communications and collaboration consultancy Lithos Partners

    We kick off the episode by taking a look at the RBS trials for a biometric fingerprint bank card. Sarah thinks it's not a terrible idea and a potential solution to upcoming Strong Customer Authentication (SCA) demands. But Simon and Daniel disagree. Simon thinks the whole thing is a gimmick and customers deserve a better UX whereas Daniel just can't see any good use cases for fingerprint cards (01:50).

    Next up, we talk about Bank of England telling VISA Europe to hire PwC after the 2018 outage. Simon reckons that having more eyes looking at the problem can only be a good thing while the outages problem rumbles on, Sharon agrees and comments that VISA's outage was a human error issue but there's a need to look at why that error could occur in the first place (08:36).

    We also have an interview with Nick Cook to find out more about the FCA appointing its first Director of Innovation.

    Other stories include:

    • UK cash on verge of collapse
    • Instant transfers in the US via PayPal and JPMC
    • British Bank Awards - fintechs won big against incumbents
    • Tide to raise funds to match the remedies fund payout
    • eBay founder’s fintech fund for global financial inclusion
    • And finally, Japanese Banks Will Finally Stop Using a Piece of 1800s Technology

    All this and much much more on this week's news show.

    Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com

    This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.

    Special Guests: Daniel Hegarty, Nick Cook, and Sharon O'Dea.

    Links:

    • RBS trials biometric fingerprint bank card - BBC News
    • Bank of England tells Visa Europe to hire PwC after 2018 outage - Finance - iTnews
    • UK cash system ‘on the verge of collapse’, report finds | Money | The Guardian
    • PayPal now lets US users instantly transfer funds to bank accounts in seconds | TechCrunch
    • Smartphone challengers Starling and Monzo the big winners at the British Bank Awards | Daily Mail Online
    • Tide to raise £60 million for business banking push
    • Omidyar Network launches fund for fintechs making a social impact - Business Insider
    • The Financial Conduct Authority Appoints First Director of Innovation | Crowdfund Insider
    • Japanese Banks Will Finally Stop Using a Piece of 1800s Technology - Bloomberg

    Learn more about your ad choices. Visit megaphone.fm/adchoices


    304. Interviews: David Duffy, CEO of CYBG Mar 15, 2019
    Show notes

    David Duffy is the CEO of CYBG.

    Simon talks to David about CYBG's recent acquisition of Virgin Money, how the challenger narrative is shifting and why integrating a challenger brand into CYBG's existing services might be easier than industry commentators believe.

    They also take a look at Brexit, the future of the industry, how fintech and banks can partner together and what role the big tech platforms can play.

    We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook.
    ​
    If you really loved it, please leave us a review, we love reading them!
    ​
    This episode was produced by Laura Watkins and edited by Alex Woodhouse

    Special Guest: David Duffy.

    Learn more about your ad choices. Visit megaphone.fm/adchoices


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