Fintech Insider Podcast by 11:FS

Latest Episodes:

431. News: Shopify’s stratospheric rise and foray into fintech Jun 01, 2020

Show notes

Our expert hosts, Sam and David are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week. This week's guests include:

Scott Harkey, Chief Strategy Officer & Head of Payments at Levvel
Ben Metz, Sr Managing Director at Jack Henry
Maia Bittner, Head of Business Operations at Chime

We cover the following stories from the fintech and financial services space:

E-commerce platform Shopify to launch ‘Shopify Balance’ for businesses 05.42
Afterpay Reaches Five Million Active Customers after Two Years in U.S. Market 16:33
2. Bank of America leak exposes business details of PPP relief applicants as applications across the board decline 22:00
Raisin launches deposit solutions for US banks and credit unions - 30:59
Aspiration raises $135 million 41:25
New York stock exchange reopens… but with some changes 47:50
Are we back at Animal Crossing again? I think so. 57:03

*This podcast is brought to you by Jack Henry Digital * the pioneer and creator of personal digital banking that helps community financial institutions strategically differentiate their digital offerings from those of MegaBanks, BigTechs and FinTechs. So how do they do it? With their Banno Digital Platform—a complete, 100% API-enabled, open digital banking platform. You get beautiful, lightning-fast, native apps for your customers and members, and cloud-based, core-connected back office tools for your employees. You really have to see these products to fully understand the platform’s potential. Visit banno.com to schedule a demo.

Small business financial services are only 1% finished. Our latest research examines the Jobs to be Done and cultural insights on what US business owners need, and the digital services that will help them meet their goals. Download the research for free by heading to bit.ly/digitalsmb.

Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.

If you enjoyed this episode, don't forget to subscribe and please leave a review

Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!

Special Guests: Ben Metz, Maia Bittner, and Scott Harkey.

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430. Interviews: Arlan Hamilton - Breaking the VC glass ceiling for underrepresented founders May 29, 2020

Show notes

In today's episode, we bring you an interview with Arlan Hamilton, founder and managing partner of Backstage Capital. From improbable beginnings, Arlan Hamilton is making waves in the venture capital space by investing in companies led by underrepresented founders. Less than 10% of all venture capital deals go to women, people of colour, and LGBT founders and Arlan has made it her mission to change that.

We kick things off talking about her book It's About Damn Time. With rave reviews from Mark Cuban, Stacey Abrams, and Jameela Jamil, Sam and Arlan discuss the book writing process and how to turn being underestimated into your greatest asset. From sleeping on the floor of the San Francisco International Airport to becoming the first non-celebrity black woman to be featured on the cover of Fast Company, we hear about how Arlan's upbringing, her past life as a tour manager and her unconventional journey through Silicon Valley has shaped both her and the company she runs.

This podcast is brought to you by Mitek (NASDAQ: MITK). Mitek is a global leader in mobile capture and digital identity verification solutions built on the latest advancements in computer vision, artificial intelligence and machine learning. Mitek’s identity verification solutions enable an enterprise to verify a user’s identity during a digital transaction, which assists businesses operating in highly regulated markets to reduce financial risk and meet regulatory requirements while increasing revenue from digital channels. Financial services, marketplaces and other organizations around the world use Mitek to reduce friction creating the digital experiences their customers expect. Mobile Deposit® and Mobile Verify® are used by millions of consumers for check deposit, new account opening and more. The company is based in San Diego with offices in New York, London, Amsterdam, Barcelona, Paris and St Petersburg. Learn more at www.miteksystems.com.

This podcast is also brought to you by Equinix. Equinix is the world's largest data center & colocation provider, enabling fastest application performance, lowest latency and a digital ecosystem for financial services. Its platform of 200+ data centres worldwide protects, connects and empowers the mission-critical infrastructure for over 10,000 businesses.

This podcast is also brought to you by Salesforce. Right now, business leaders are re-thinking, re-assessing and re-purposing business as usual to deal with this new crisis. It’s a global conversation Salesforce is having called Leading Through Change. And it’s all about businesses relying on each other to achieve one simple goal: Help. Learn more at salesforce.com

If you enjoyed this episode, don't forget to subscribe and please leave a review

Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!

Special Guest: Arlan Hamilton.

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428. Insights: Digital Identity - the evolution of verification, authentication & authorisation May 22, 2020

Show notes

In today's insights show, we lift the lid on digital identity. What it is, how it works, how it varies from country to country and what are the next use cases now and in the future - especially with the impact of COVID-19.

They are joined by 3 fantastic experts in the space:

Joe Bloemendaal - Head of Strategy for Mitek
Emma Lindley, Women in Identity and CCO for Truststamp
Marcel Wendt - CTO and Founder - Digidentity

With the help of our expert panel, Jason Bates and Simon Taylor dig into the three key components of digital identity: verification, authentication & authorisation, and how these are evolving.
They also touch on how the covid-19 pandemic is speeding up interest in identification and making it more important than ever.

If you enjoyed this episode, don't forget to subscribe and please leave a review

Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!

Special Guests: Emma Lindley, Joe Bloemendaal, and Marcel Wendt.

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427. News: Mobile Wallet Wars? SoFi and Samsung Pay team up May 18, 2020

Show notes

Our expert hosts, Sarah Kocianski and Adam Davis, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week. This week's guests include:

Sara Castelhano - EMEA Head of Payments and Digital Product, J.P. Morgan.
Oliver Baxter - Head of Brand, Communications & Product, ByMiles
Hannah Dawson, CEO and Founder, FUTRLI

We cover the following stories from the fintech and financial services space:

Your Coronavirus and financial services news round up 01:54
Samsung Pay team up with Sofi to launch a debit card 23:24
Mastercard’s massive financial inclusion pledge 34.16
86 400 drops mortgage rates and completes approvals in just a few hours 42.20
Monkey business: primate goes bananas at ATM 54.09

We also hear from Scott Abrahams, Senior Vice President, at Mastercard to give us the inside scoop on their 1 billion financial inclusion pledge.

If you enjoyed this episode, don't forget to subscribe and please leave a review

Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!

Special Guests: Hannah Dawson, Oliver Baxter, Sara Castelhano , and Scott Abrahams.

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426. Insights: How to design digital financials services for US SMBs May 15, 2020

Show notes

In today's show, Sam Maule lifts the lid on SMB banking practices in the US, and how they're being chronically underserved. Joined by 11:FS' Jobs to be Done guru Ryan Garner and our panel of guests, they discuss how SMBs could be better served in the future and how products and services should be designed to suit their needs.

This week's guests include:

Adrian Oropeza, Gen 6 Ventures
Laura Cummings, Financial Health Network
Jo-Ann Barett, Co-founder and owner Aromas Boutique Bakery
Ryan Garner, Principal Customer and Product Lead, 11:FS

It’s not new news that SMBs are historically and critically underserved by banks, despite being the biggest employer and the lifeblood of the US’ economy and in fact, most economies.
So who are they turning to instead?
We get our panel's expert opinions as SMB owners themselves, as well as mostly being in the fintech space.

Ryan and his team have also produced some bespoke research specifically examining the needs of US SMBs and what are the jobs to be done by financial service providers to cater to their needs. You can read the full research [here](bit.ly/digitalsmb)

If you enjoyed this episode, don't forget to subscribe and please leave a review

Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!

Special Guests: Adrian Oropeza, JoAnn Barett, and Laura Cummings.

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423. News: Global bank profits tumble as US deposits grow May 04, 2020

Show notes

Our expert hosts, Simon Taylor and Adam Davis, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week. This week's guests include:

Iana Dimitrova, CEO at OpenPayd
Caroline Casey, VP of Innovation, Partnerships & Labs at Mastercard
Jamie Campbell, CEO at Fronted

We cover the following stories from the fintech and financial services space:

UK Chancellor announces 100-percent backed coronavirus business loans 03:24
Coronavirus cuts HSBC profits in half 14.00
Coronavirus drives up deposits at US banks 25:17
Monzo applies for US banking licence 33.31
BCR offers new details on grant allocations 41:48
FIS starts fintech venture fund - 48:18
Animal Crossing slashes interest rates to near-zero 56:28

We also hear exclusively from Asif Ramji, Chief Growth Officer at FIS, about their newly announced fintech venture fund.

This podcast is also brought to you by Equinix. Equinix is the world's largest data center & colocation provider, enabling fastest application performance, lowest latency and a digital ecosystem for financial services. Its platform of 200+ data centres worldwide protects, connects and empowers the mission-critical infrastructure for over 10,000 businesses.

The COVID-19 pandemic has created an immediate financial and operational crisis, permanently reshaping the financial services industry. This change must be swift and unavoidable - check out our research report to find out more: Info.11fs.com/covid19

If you enjoyed this episode, don't forget to subscribe and please leave a review

Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!

Special Guests: Asif Ramji, Caroline Casey, Iana Dimitrova, and Jamie Campbell.

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422. Insights: the impact of coronavirus on US SMB Financing May 01, 2020

Show notes

In this episode, Sam Maule, Americas MD, digs into the impact COVID-19 is having, this time specifcally on US small businesses; the options they have from banks, lenders and the government; and the ways that fintechs are trying to help.

One of the hardest hit of the economic impact of the coronavirus pandemic are small businesses and the self employed, and at the time of recording in the US, the stimulus funding had already been syndicated out.

To dig into the implications of this alongside Sam, this week's guests include:

Jane Barratt, Chief Advocacy Officer, MX
John Pitts, Policy Lead, Plaid
Jill Castilla, CEO, Citizens Bank of Edmond

Our panel also have a crack at giving some future predictions for how the current crisis could change US SMB financing long term, even after the impact of pandemic subsides.

This podcast is also brought to you by Equinix. Equinix is the world's largest data center & colocation provider, enabling fastest application performance, lowest latency and a digital ecosystem for financial services. Its platform of 200+ data centres worldwide protects, connects and empowers the mission-critical infrastructure for over 10,000 businesses.

If you enjoyed this episode, don't forget to subscribe and please leave a review

Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!

Special Guests: Jane Barratt, Jill Castilla, and John Pitts.

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421. News: US SMEs await new stimulus funds as fintech valuations soar Apr 27, 2020

Show notes

Our expert hosts, Sam Maule and Simon Taylor, are joined by some great guests on both sides of the Atlantic to talk about the most notable and global fintech, financial services and banking news from the past week. This week's guests include:

Lance Homer, Global Head of Digital Payments and Banking Ecosystem, Equinix
Anna Irrera, Fintech Correspondent and Financial Companies Team Leader at Reuters
Adrian Blair, CEO at Receipt Bank

We cover the following stories from the fintech and financial services space, both related to COVID-19 and unrelated:

Congress preps new stimulus funding - 3:38
Mark Cuban advocates wait-and-see, cash-heavy investing approach - 15:24
How the COVID-19 pandemic will accelerate digital financial services - 26:45
Robinhood nears the end of its latest funding round 40.10
Stripe raises $600 million in new funding 46:53
Leaked pictures show Google’s new smart debit card - 52:32
Shake Shack returning $10 million SMB loan 59:57

*This podcast is brought to you by Jack Henry Digital * the pioneer and creator of personal digital banking that helps community financial institutions strategically differentiate their digital offerings from those of MegaBanks, BigTechs and FinTechs.
So how do they do it? With the Banno Digital Platform—a complete, 100% API-enabled, open digital banking platform. You get beautiful, lightning-fast, native apps for your customers and members, and cloud-based, core-connected back office tools for your employees. You really have to see these products to fully understand the platform’s potential.
Visit banno.com to schedule a demo.

If you enjoyed this episode, don't forget to subscribe and please leave a review

Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!

Special Guests: Adrian Blair, Anna Irrera, and Lance Homer.

Sponsored By:

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420. Insights: How the COVID-19 pandemic will accelerate digital financial services Apr 23, 2020

Show notes

In an all 11s special, David Brear, Simon Taylor and Sarah Kocianski sit down with Benjamin Ensor, Director of Research at 11:FS, to talk about COVID-19 and the short, medium and long term implications the pandemic will have on financial services.

Business as usual is over. Our recently released report has revealed how the COVID 19 pandemic has created an immediate operational crisis in financial services firms that have so far ignored the digital imperative. The world’s economies have gone into reverse, we're on the precipice of a global economic recession and being truly digital is no longer just a 'nice to have'. So what does this all mean for the financial services industry? Will this be a time for reinvention and will established firms be able to keep up?

Tune in to hear our panel's insights, predictions and how they see the impact of the pandemic playing out over time.

This podcast is brought to you by Mitek. Smart, automated and fast. Mitek helps you reduce fraud, create trust, and offer your customers the experience they value. Hundreds of AI-based analytics and face comparison algorithms work together to verify a user is truly the owner of their ID document in order to enable secure customer acquisition, fast money movement and prevent account takeover fraud. Document verification and facial biometrics work hand-in-hand to verify identities of users to provide them with a secure and convenient onboarding process.

If you enjoyed this episode, don't forget to subscribe and please leave a review

Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!

Special Guest: Benjamin Ensor.

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419. News: Fintechs step up to distribute relief funding Apr 20, 2020

Show notes

Our expert hosts, Sarah Kocianski and Simon Taylor, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week. This week's guests include:

Shafali Gupta - VP Strategy and Ops at Fluidly
Roisin Levine - Head of Banks at Flux
Erin Platts - Head of EMEA and President of UK Branch at Silicon Valley Bank

We cover the following stories from the fintech and financial services space:

Starling Bank and OakNorth join coronavirus loan programme (02:53)
PayPal, Intuit and Square to issue coronavirus relief in the US (16:15)
US government in talks with Onfido about immunity passports (24:28)
Morgan Stanley leads $34 million round in 86 400 (34:43)
Visa invests in open banking and compliance platform Railsbank (42:13)
Marcus launches point-of-sale lending product (48:57)
A women-only neobank is coming to Brazil (56:03)

Love fintech? Then sign up for our newsletter, Fintech in Five. A snack-sized selection of the week's biggest stories, longer reads, soundbites and more. Just visit this link to sign up! 11fs.com/newsletter

If you enjoyed this episode, don't forget to subscribe and please leave a review

Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!

Special Guests: Erin Platts, Roisin Levine , and Shafali Gupta.

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