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    Technology

    eCW Podcast

    Introducing an interactive initiative designed to provide the opportunity to explore and identify, both the most pressing healthcare topics today and the unique usage of our products by customers.

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    Latest Episodes:
    Making the Most of eClinicalWorks Billing and RCM Jun 10, 2021
    Show notes

    New options such as visit-type charges, service authorization requests, and an option to designate no-show appointment charges are making the eClinicalWorks® billing software even better. This edition of the eCW Podcast explores all that and some tried-and-true options practices won't want to overlook.

    Back to Basics: Better Referral Management May 26, 2021
    Show notes

    Following up on your patients' referrals is a critical part of ensuring thorough care. eClinicalWorks® offers providers an easy way to gain greater visibility into referral details.

    How Software Updates Promote Usability and Patient Safety May 12, 2021
    Show notes

    Regularly updating your EHR is vital for enhancing usability and patient safety. With the V11.52 series, eClinicalWorks offers enhancements for drug interaction checks, uncoded allergies, electronic Rx workflows, and flu clinics and reminder campaigns, and better voice recognition for daily documentation of patient care.

    How Patient-Facing Technology Is Improving Care Apr 29, 2021
    Show notes

    Find out how patient-facing technology has helped patients become more engaged in their own health, improved processes for clinical staff, and continues to pave the way for a tech-friendly healthcare world with tools such as online appointment booking for PrimeCARE Medical Clinic, a 28-provider group with four locations throughout central and southern Arkansas.

    Strengthening Patient Engagement During a Pandemic Apr 14, 2021
    Show notes

    If your doors remain open, patients might keep coming to your practice during a crisis like the COVID-19 pandemic. But Georgia's Dekalb Pediatric Associates wasn't taking any chances. By using the full range of Patient Engagement tools from eClinicalWorks® and healow®, including online booking, telehealth, and contactless check-in, they have both ensured continuity of care throughout the pandemic and helped further empower families.

    Integrating a Comprehensive Vaccine Solution Apr 01, 2021
    Show notes

    The eClinicalWorks® Vaccine Administration Management Solution functions is helping practices book, manage, and document vaccine administration, track shot inventory, and handle billing and reporting.

    Internists Associates Adapted to the Challenges Presented During the Pandemic Mar 19, 2021
    Show notes

    Listen to this eCW Podcast to learn how Internists Associates of Ridley Park, Pennsylvania has used healow TeleVisits™, healow CHECK-IN™, eClinicalMessenger® campaigns, and healow Pay to maintain continuity of care throughout the COVID-19 pandemic while enhancing safety and meeting the expectations of their 8,800 patients.

    Using Technology to Better Serve Patients Mar 17, 2021
    Show notes

    At Lighthouse Family Medicine in Colleyville, Texas, Dr. Kenneth LeCroy and colleagues are using eClinicalWorks® and healow® to keep up with patient volumes and improve satisfaction. They are engaging patients through eClinicalMessenger® and blast emails, including letting them know where they can get COVID-19 vaccines. eClinicalWorks Scribe® has made mobile documentation a breeze, and Kiosk means better previsit planning and an end to the clipboard questionnaires dreaded by patients and providers alike!

    A One Patient, One Record Approach to Healthcare | Wearable Health Devices Feb 17, 2021
    Show notes

    Wearable health devices are revolutionizing healthcare, adding critical, real-time information about patients to the wealth of data available from primary care and specialty providers, hospitals, clinics, and payers. In this edition of the eClinicalWorks Podcast, Melissa Alexander explains how the healow app integrates with a growing array of wearable health devices, from blood pressure cuffs and health monitors to glucometers and scales — and how information from such devices quickly becomes a useful part of the patient's health history.

    A One Patient, One Record Approach to Healthcare | healow Insights Feb 17, 2021
    Show notes

    As healthcare has shifted from fee-for-service to value-based reimbursement models, payers and providers alike have faced the challenge of sharing the patient data necessary to support claims and meet reporting requirements. As Frank Vo explains, healow Insights empowers payers and providers alike, providing for discrete EHR data, point-of-care alerts, and faster medical record retrieval. Payers and providers alike can now enjoy a full encrypted and secure solution for their data exchange needs.

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