eCW Podcast

Latest Episodes:

How RPM Improves Management of Complex Patient Care Oct 20, 2022

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At Brookhaven Heart & MD365, Dr. Sateesh Joseph and staff use Remote Patient Monitoring to more closely monitor patients' high blood pressure, enabling providers to reduce in-office visits, improve outcomes, and focus more of their efforts on those complex cardiac patients who need more attention.

The Future of Healthcare is Value-Based Oct 20, 2022

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eCW Podcast host Adam Siladi and Dr. Dhrumil Shah, a physician and Chief Medical Information Officer at Compass Medical, a 150-provider, multispecialty group in East Bridgewater, Massachusetts, discuss how a team-based approach can help reduce the risks of provider burnout while helping today's busy medical practices achieve the goals of value-based care.

PRISMA Helps FQHC Pull History of Uninsured Patients Oct 20, 2022

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Because two-thirds of their patients lack insurance and are self-pay, HealthWorks for Northern Virginia can't rely upon insurance payer data to obtain the patient records they need. But as Jesse Burke explains, using healow Insights PRISMA enables HealthWorks to get the data they need at the point of care, because PRISMA gathers information from all available EHRs nationwide using queries based on a patient's name and/or date of birth — effectively solving the interoperability puzzle for this busy Federally Qualified Health Center.

How healow Insights Helps Prima CARE Oct 20, 2022

Show notes

For the last two years, Prima CARE, a medical practice with more than a dozen locations in Southeastern Massachusetts, has been using healow Insights to improve patient care. A secure, bidirectional interface allows practices to exchange patient information from any available internal or external network or hospital in the area or across the nation with health insurance companies and Pharmacy benefit managers. Relevant clinical information is available more quickly and effectively that ever, and all in one place. Data are also available to satisfy audits by insurance companies, which no longer need to visit the practice, but can conduct those audits electronically.

Communicating for Chronic Care Management Success Oct 20, 2022

Show notes

Monica Salopek of Acadiana Health & Wellness in Lafayette, Louisiana, said that providers are the driving force behind successful implementation of Chronic Care Management (CCM) programs. Her practice launched the CCM program to focus on patients who need more one-on-one attention. They have succeeded with it thanks to the initiative and strong communication skills of providers, with follow-up communications by staff.

healow Insights: Using Data to Close Gaps in Care Aug 09, 2022

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In this edition of the eCW Podcast, we explore how Sun Life Family Health Center, a federally qualified Health Center in Casa Grande, Arizona, has made effective use of the payer data they obtain through healow Insights. The service has been a key to obtaining the data and insight they need to close gaps in care, derive greater value from annual Medicare wellness visits, and improve their Star ratings. The improved compliance has led to higher reimbursements, realizing $1.2 million in additional revenue in one year, and permitted providers to focus on patients' long-term care.

Improving Patient Safety by Avoiding Medical Abbreviations Aug 03, 2022

Show notes

Abbreviating medications and procedures may be convenient, but physicians today are learning to break old habits and are avoiding abbreviations that can be misinterpreted and lead to patient harm.

How Price Transparency Can Offer a Competitive Edge Jun 27, 2022

Show notes

New price transparency rules from the Centers for Medicare & Medicaid Services required hospitals and hospital-owned organizations to post machine-readable files in plain language that will allow patients to generate estimates for what they will pay for a given medical service. By using the healow Price Transparency tool, medical organizations can comply with CMS rules and gain a competitive advantage by attracting business from consumers who want to know upfront what their out-of-pocket costs will be. For more information book a meeting here: https://meetings.hubspot.com/kshogren

healow Payment Services: Convenient, Electronic, and Easy to Use Jun 09, 2022

Show notes

Is your practice still billing patients with paper statements, incurring the costs of printing and postage, putting up with errors, and waiting weeks or even months to get paid? There is a better solution! healow Payment Services lets patients make copayments or settle balances at any point during the cycle of care. Payments can be made through your website, a secure text link sent to a smartphone, or the Patient Portal. In today's healthcare, speed, efficiency, and convenience matter. healow Payment Services provides all three, boosting patient satisfaction while lowering your practice's days in A/R.

A Bridge to the Future of Behavioral Health May 23, 2022

Show notes

The latest eClinicalWorks Behavioral Health module offers Bridge Community Health Clinic, an FQHC in Wausau, Wisconsin, the tools they need to deliver quality care. Dr. Dakota Kaiser, Clinical Director of Behavioral Health, cites phased treatment plans, the Data, Assessment, and Plan tool, integrated timer, in-place editing, and new options to protect patient confidential as key features for his organization.

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