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    Business

    eCommerce Fastlane: Shopify Growth Strategies—Where AI Efficiency Meets Human Connection

    Running a Shopify store? You already know success isn’t about finding the right app—it’s about knowing which strategies actually work at your specific stage of growth.

    I’m Steve Hutt, and I’ve lived every level of the ecommerce journey. From eBay Power Seller shipping products from my garage, to co-founding and scaling VisionPros.com (an optical DTC startup) through to a successful exit, then spending 6+ years as a Shopify Merchant Success Manager helping 100+ brands from startup to enterprise scale, including working with teams at Tentree, Dr. Squatch, Bulletproof Coffee, Salt & Straw Ice Cream, MUD/WTR, Bokksu, and many more.

    Here’s what makes this podcast different: I’ve been on both sides of the table.

    6+ years working inside Shopify gave me access to what’s coming before most merchants know it exists. Building, scaling, and successfully exiting my own ecommerce businesses taught me what actually works when your money and reputation are on the line. That combination of insider access plus real operator experience gives you a perspective you won’t find anywhere else.

    Since 2018, eCommerce Fastlane has delivered over 430 episodes and more than 2 million downloads to ambitious Shopify founders and marketers. Every week, I chat with operators, developers, and experts who share what’s actually moving the needle right now—not theory, but patterns I’ve seen work consistently across dozens of brands at multiple stages.

    Whether you’re launching your first store or scaling past seven figures, every episode gives you stage-aware strategies you can implement this week. We dig into Shopify apps, digital marketing, retention tactics, AI tools, and the operational stuff that actually reduces overwhelm—while building customer loyalty that lasts.

    You’ll learn how to leverage emerging tech without losing what makes your brand unique. You’ll also hear real founder stories, including lessons from my own journey building and exiting a DTC brand, plus insights from guests across 430+ episodes who’ve been exactly where you are.

    This isn’t content for content’s sake. It’s what you’d get sitting at a mastermind table with someone who’s built, scaled, and exited—and helped hundreds of others do the same.

    Ready to grow smarter, not just faster? Join thousands of founders and marketers in the eCommerce Fastlane community through our podcast, newsletter, blog, and forthcoming book “Thriving with Shopify.”

    Steve Hutt
    DTC Founder | Podcast Host

    Find Us Online
    Website: eCommerceFastlane.com
    Newsletter: FastlaneInsider.com
    LinkedIn: linkedin.com/in/shutt
    X: x.com/stevenhutt
    Instagram: instagram.com/ecommercefastlane
    Email: steve@ecommercefastlane.com

    Advertise

    Copyright: © Steve Hutt

    • Apple Podcasts
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    Latest Episodes:
    New Strategies For Maximizing Shopify AOV With Product Protection Services Sep 28, 2021
    Show notes

    In today’s episode, my guest is Rohan Shah the Founder of Extend. They are the leading provider of modern product protection services that are similar to an extended warranty but so much more. Extend is an API-first solution that provides seamless integration into Shopify so merchants of all sizes can get up and running quickly with minimal effort. Learn how you can deliver a delightful experience your customers expect, while driving revenue, improving profitability, and creating more brand advocates.

    WHAT YOU WILL LEARN TODAY

    What is a modern product protection plan and why do customers ask for it.

    Why product protection plans increase a consumer’s intent to buy by about 25%.

    Why a well-executed post-purchase experience improves retention and loyalty.

    Product protection services are opportunities to improve your margins and upsell after the holiday season.

    LINKS AND RESOURCES MENTIONED

    Extend

    BlendJet

    EPISODE SPONSOR

    Today's episode is brought to you by FastSimon, a leader in AI-powered shopping optimization.


    Hosted on Acast. See acast.com/privacy for more information.


    Unlock New Sales Channels By Connecting Your Shopify Store To 600+ Retailers Sep 27, 2021
    Show notes

    In today’s episode, my guest is Roy Avidor the CEO and Co-founder of Cymbio. They help Shopify businesses easily increase and accelerate their digital sales channels through marketplace and dropship automation.

    As a Shopify brand, you can gain access to 600+ retailers and scale your brand with the Cymbio platform.

    This is a timely conversation as we move into the business holiday season. The great thing about what is being shared today is you still have time to expand your digital sales channels and have an incredible Q4!

    WHAT YOU WILL LEARN TODAY

    The advantages of multi-channel retailing.

    The ease to grow digital sales channels.

    The process to grow sales and expose your brand to a global retail ecosystem.

    How to automate marketplace and dropship operations from beginning-to-end.

    LINKS AND RESOURCES MENTIONED

    Cymbio

    Cymbio Blog

    Blog Post: Shopify Brands and the Ease to Grow Digital Sales

    The Ultimate Guide To Drop Ship & Marketplace Automation

    Join Cymbio before October 31st and get the minimum fees waived until 2022

    CONNECT WITH CYMBIO

    Email: hi@cym.bio

    LinkedIn: https://www.linkedin.com/company/6378164

    Facebook: https://www.facebook.com/cymbio

    Twitter: https://twitter.com/Cymbio_

    EPISODE SPONSOR

    This episode is brought to you by Attentive, the most comprehensive text message marketing solution for modern Shopify brands.


    Hosted on Acast. See acast.com/privacy for more information.


    Nimble Shopify Brands Can Now Get Their Products On Linear And Streaming TV Sep 26, 2021
    Show notes

    In today’s episode, my guest is Philip Inghelbrecht the Co-Founder and CEO of Tatari. They are a data and analytics company that helps Shopify brands buy and measure TV ads across linear and streaming TV.

    They are democratizing TV advertising for companies of all sizes and budgets. You'll learn how they see a future where you can buy ads on TV and retargeting your website visitors on TV all done in a matter of a few clicks.

    WHAT YOU WILL LEARN TODAY

    The difference between linear and streaming TV.

    TV is no longer a big budget or big brand privilege. Many upstart and DTC brands are jumping into linear and streaming advertising.

    How TV can be part of your marketing mix to continue finding your audiences at scale.

    How Tatari uses a combination of technology, data science and service to make TV advertising feel like digital.

    LINKS AND RESOURCES MENTIONED

    Tatari

    Tatari Insights Blog

    Tatari Shopify App

    Marketer's Guide to Advertising on Streaming TV

    Vuori Clothing

    This episode is brought to you by Omnisend, makers of sophisticated omnichannel marketing automation tools for sales-driven Shopify brands that have outgrown generic email marketing platforms. Engage your customers and boost your sales with dynamic emails, text messages, web push notifications, Facebook Messenger, and retargeting ads on Facebook and Google.


    Hosted on Acast. See acast.com/privacy for more information.


    Promote Your Products This Holiday Season Across 25 Million Online Destinations Sep 25, 2021
    Show notes

    In today’s episode, my guest is Cooper Harris the Founder and CEO of Klickly. They are a data-driven commerce engine that powers fast-growing Shopify brands with commission-based customer acquisition. This means they only charge you a commission (that you choose) when they drive sales. This is an incredible opportunity this holiday season for your brand to expand its product discovery across 25 million online destinations.

    WHAT YOU WILL LEARN TODAY

    How to shorten your sales funnel and let customers buy within your ads.

    How automation and machine learning can be your brand's superpower.

    How Klickly's commission-based advertising allows you to lock in your desired ROAS.

    The privacy concerns over the last few years with Google and Apple and how you can leverage this evolving reality.

    LINKS AND RESOURCES MENTIONED

    Klickly

    Klickly Blog

    Klickly Private Beta Access - Includes free campaign ad boosts + dedicated growth specialist - Thanks Cooper!

    BeyondTV with Cooper Harris

    EPISODE SPONSOR

    Today's episode is brought to you by FastSimon, a leader in AI-powered shopping optimization.


    Hosted on Acast. See acast.com/privacy for more information.


    Create Happy Shoppers By Delivering Exceptional Customer Service Across All Digital Channels Sep 19, 2021
    Show notes

    In today’s episode, my guest is Vikas Bhambri the SVP, Sales & Customer Experience from Kustomer. They are a top-rated Customer Relationship Management (CRM) platform that helps Shopify brands to deliver modern omnichannel customer service that creates customers for life.

    Kustomer is a Shopify Plus Certified App Partner and powers many notable brands in the Shopify ecosystem like Thirdlove, Bulletproof Coffee, Untuckit, Outdoor Voices, and more.

    This is a timely conversation with the holiday shopping season just around the corner.

    WHAT YOU WILL LEARN TODAY

    The new expectations of personalized customer support.

    Why ticketing systems are outdated for the modern consumer.

    Advancements in Kustomer's AI interpret a customer's intent to resolve or route requests faster.

    Why consumers are contacting customer service throughout the buyer journey: before, during and after the transaction.

    LINKS AND RESOURCES MENTIONED

    Kustomer

    Kustomer Shopify App

    Kustomer Now. What’s NOW and What’s NEXT in CX - November 10, 2021 [Virtual Event]

    ThirdLove Case Study

    Bulletproof Case Study

    This episode is brought to you by Attentive, the most comprehensive text message marketing solution for modern Shopify brands.


    Hosted on Acast. See acast.com/privacy for more information.


    Harness The Transaction Moment And Crush Your Performance Marketing Goals Sep 17, 2021
    Show notes

    In today’s episode, my guest is Justin Viles the co-founder of Rokt Commerce. Their platform empowers Shopify brands to optimize each transaction through seamless integration on the transaction page. They have incredible technology that enables the dynamic management of post-purchase offers, both internally and through their huge network of partners. This is instant, incremental revenue for your Shopify store through supporting non-competitive but complementary offers.

    WHAT YOU WILL LEARN TODAY

    How to leverage the "transaction moment" on your Shopify store to drive more revenue and profit.

    How to forge deeper relationships with your customers and generate new revenue opportunities.

    How to counteract the rising acquisition costs on Facebook and Google.

    LINKS AND RESOURCES MENTIONED

    Rokt

    Rokt Case Studies

    Rokt Shopify App

    Pop Chart

    This episode is brought to you by Omnisend, makers of sophisticated omnichannel marketing automation tools for sales-driven Shopify brands that have outgrown generic email marketing platforms. Engage your customers and boost your sales with dynamic emails, text messages, web push notifications, Facebook Messenger, and retargeting ads on Facebook and Google.


    Hosted on Acast. See acast.com/privacy for more information.


    Win More Holiday 2021 Customers By Leveraging Your Shopify 1st Party Data Sep 15, 2021
    Show notes

    In today’s episode, my guest is John Chao the Co-Founder of Tresl, the developer of Segments. They are a Shopify app that helps store owners and marketing team scale their revenue by leveraging targeted customer segmentation paired with advanced data analytics.

    It’s all presented and actionable in an easy-to-understand visual manner. I’m excited to learn more about how Segments is the goto superpower of many Shopify brands and how to leverage it to have an extremely successful holiday season.

    WHAT YOU WILL LEARN TODAY

    How to segment your customers to improve conversions and repeat revenue.

    Why BFCM 2021 is extremely important for Shopify brands to get right.

    How to make key data points accessible and actionable.

    The tactics on how to make the iOS 14.5 and looming iOS 15 updates into your brand's superpower.

    LINKS AND RESOURCES MENTIONED

    Segments by Tresl

    Segments Shopify App

    Segments 30-Day Free Trial - Thank John

    This episode is brought to you by Attentive, the most comprehensive text message marketing solution for modern Shopify brands.


    Hosted on Acast. See acast.com/privacy for more information.


    Tactical Email Marketing Tips From A $75M Ecommerce Email Marketer Sep 14, 2021
    Show notes

    In today’s episode, my guest is Chase Dimond, a Partner at Structured Agency. They are a top ecommerce marketing agency that has helped over 150 of the fastest growing e-commerce and DTC brands acquire and convert more customers.

    He has been responsible for over $75M in email attributed revenue over the past few years. He gets it and shares it ALL today on the podcast.

    WHAT YOU WILL LEARN TODAY

    The three common email problems most Shopify brands have and how to fix them.

    How to select a marketing automation platform.

    Proven email flows and campaigns for a successful Q4.

    LINKS AND RESOURCES MENTIONED

    ChaseDimond.com

    Email Marketing Course – $100 off with “fastlane” coupon code – Thanks Chase!

    Structured Agency

    Boundless Labs

    This episode is brought to you by Omnisend, makers of sophisticated omnichannel marketing automation tools for sales-driven Shopify brands that have outgrown generic email marketing platforms. Engage your customers and boost your sales with dynamic emails, text messages, web push notifications, Facebook Messenger, and retargeting ads on Facebook and Google.


    Hosted on Acast. See acast.com/privacy for more information.


    Redefine Returns And Win Customers For Life With Memorable Exchange Experiences Sep 12, 2021
    Show notes

    In today’s episode, my guest is Jonathan Poma the Founder & CEO of Loop Returns.

    Loop is the returns and exchanges platform purpose-built for Shopify brands that drives customer lifetime value and reduces refunds. Merchants that use Loop make more money because they assist customers to make an exchange vs a refund. Notable Shopify brands including Allbirds, Brooklinen, and Chubbies Shorts choose Loop Returns to deliver a great returns experience to their customers.

    WHAT YOU WILL LEARN TODAY

    Why the post-purchase experience is a crucial part of the commerce stack.

    How to drive up customer lifetime value through exchanges.

    Why exchanges continue the customer relationship and lead to higher LTV.

    LINKS AND RESOURCES MENTIONED

    Loop Returns

    Loop Customer Success Stories

    This episode is brought to you by Attentive, the most comprehensive text message marketing solution for modern Shopify brands.


    Hosted on Acast. See acast.com/privacy for more information.


    Grow Revenue And Scale Customer Relationships With Done-For-You SMS Marketing Sep 12, 2021
    Show notes

    In today’s episode, my guest is Lisa the Co-Founder and COO of Cartloop. They are a conversational SMS marketing tool that helps DTC brands on Shopify and Shopify Plus to drive revenue and connect with customers through 1:1 conversations.

    The human element that customers crave can sometimes be lost with an e-commerce brand. Conversational SMS with live experts is bringing the real-world experience of being in a store to the online medium.

    What You Will Learn Today

    What exactly is Conversational SMS.

    The pros and cons of SMS automation tools.

    Why one-to-one interactions with your customers build trust and loyalty.

    How to recover 2x more abandoned carts overnight.

    Links And Resources Mentioned

    Cartloop

    Cartloop Case Studies

    Cartloop Shopify App

    Belle Fever

    Today’s episode is brought to you by Frontend by Shogun, the next-generation eCommerce Experience Platform for modern Shopify brands.


    Hosted on Acast. See acast.com/privacy for more information.


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