Ecommerce Conversations

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Full Sail University's Ani Gasti On Education Options For Merchants May 22, 2014

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There are numerous options for ecommerce merchants who want to learn new skills that can be applied to their business. Full Sail University is one of those online options. With a physical campus in Winter Park, Florida, the university offers online programs in fields such as web design and development, Internet marketing, and graphic design. Ani Gasti is Full Sail’s director of faculty development. He talks with Practical Ecommerce’s Kevin Patrick Allen about educational options for ecommerce merchants.

Quickoffice VP Of Ecommerce David Brennan May 22, 2014

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The days of being tied to a desktop computer are long gone. Ecommerce merchants can work wirelessly with laptop computers, personal digital assistants, and increasingly, smart mobile phones. Quickoffice is a Texas-based software company which focuses on providing mobile office software. David Brennan is Quickoffice’s vice president of ecommerce . He speaks with Practical Ecommerce’s Kevin Patrick Allen.

Overstock.com CEO Patrick Byrne May 22, 2014

Show notes

It’s not every day that we speak with a Stanford PhD in philosophy who has funded the construction of schools around the world. That same person started dabbling in ecommerce a decade or so ago and his company is now a publicly-traded retailing powerhouse. He’s Patrick Byrne and the company is Overstock.com. He joins Practical Ecommerce’s Kerry Murdock to discuss holiday sales strategies, among other ecommerce topics.

Internet Attorney On Online Defamation, Copyright Theft May 22, 2014

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Nearly every ecommerce merchant has experienced disgruntled customers or angry competitors who post dishonest comments about his or her business. This could be in so-called complaint sites, forums, blogs or other online venues. Internet attorney John Dozier says there are steps merchants can take to limit the damage from these attacks, and he joins Practical Ecommerce’s Kerry Murdock to discuss these steps and his new book, Google Bomb.

MonsterCommerce Founder "Juggles" New Venture May 22, 2014

Show notes

Stephanie Leffler started selling sunscreen products online while in college. That was around the year 2000. She became frustrated with her web developer, and decided to produce a shopping cart herself. That cart became MonsterCommerce, an early-day, hosted ecommerce platform that she sold in 2006 to Network Solutions. She’s an ecommerce and Internet pioneer, in other words, and she joins Practical Ecommerce’s Kerry Murdock to discuss her new venture, Juggle.com.

Dr. BJ Fogg On The Fogg Behavior Model May 22, 2014

Show notes

Ecommerce merchants want to affect behavior. More specifically, they want consumers to buy from them. Dr. BJ Fogg is a professor at Stanford University who studies how technology can be used to change behaviors in positive ways. He is also the creator of the Fogg Behavior Model, which illustrates the three elements, he believes, must converge for a behavior to occur. Dr. Fogg speaks with Practical Ecommerce’s Kevin Patrick Allen for this “Ecommerce Conversation.”

SocialGrub Founder On Optimizing Social Media Marketing May 22, 2014

Show notes

Social media has become a mainstream tool that businesses are increasingly using to interact with their customers and boost sales. SocialGrub is a new service that helps businesses in the restaurant and retail industry optimize their social marketing efforts. Sam Rubin is co-founder of SocialGrub. Mr. Rubin is a restaurant and email marketing veteran. He created SocialGrub to further assist his clients with marketing their brands by utilizing social networks. He speaks with Practical Ecommerce’s Kevin Patrick Allen for this “Ecommerce Conversation.”

Jill Exler of Jexbo.com, a Retailer of Self-published Books May 22, 2014

Show notes

Jill Exler is founder and CEO of Jexbo.com, an online retailer of books that have been self-published by their authors. She founded the business in 2007, after having been frustrated by the options to sell her own self-published book. Exler’s business is based in Michigan, in the U.S., but she divides her time between there and Germany. She joins Practical Ecommerce’s Kerry Murdock.

Supreme Court Could Restrict Patents, Attorney Says May 22, 2014

Show notes

Doing business on the Internet requires the use sophisticated software and complicated processes. Many of these innovative products have been patented; Google and Amazon, for example, hold many hundreds of patents. But the U. S. Supreme Court may be about to greatly restrict the issuance of patents. To help us understand the case at hand and its relevance to software and Internet developers, we are joined by Lawrence M. Hadley. Mr. Hadley is a seasoned intellectual property attorney and a partner in the firm of Hennigan, Bennett and Dorman, in Los Angeles. He speaks with Practical Ecommerce’s Kerry Murdock.

Video Proponent On Selling With Video May 22, 2014

Show notes

Video provides a compelling way for retailers to sell products. But is it for every ecommerce merchant? And, is it being fully utilized? One man who has a strong opinion on the matter is Justin Foster. He’s the founder of The Video Commerce Consortium, a group of ecommerce professionals, online marketers, and technologists dedicated to advancing the use of video in ecommerce. He’s our guest in this “eCommerce Conversation” with Practical Ecommerce Contributing Editor Kevin Patrick Allen.

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