Digital Shop Talk Radio

Latest Episodes:

Leadership Doesn’t End When The Doors Roll Down Dec 24, 2020

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On this, the eve of Christmas Eve episode of The Digital Shop Talk Radio show, Tom & Uwe welcome back Fred Gestwicki Jr. and Russ Crosby for a discussion about leadership and building culture, in and out of the shop.

Special Episode: Digital Shop Jeopardy - Ep 98 Dec 17, 2020

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On this special episode of The Digital Shop Talk Radio show: Digital Shop Jeopardy! We're joined by three successful shop owners: Steve Galyen from Trinity’s Quality Auto Care, Sergio Garza from Rick and Ray's Auto Plaza, and Jenna Kish from Freddie Kish's Complete Car Care Center. Each contestant tests their knowledge, shares their experiences, and shed some light on what makes their shops so successful.

Special Guest: Jill Trotta from RepairPal. Give Consumers What They Crave: Price Transparency Dec 16, 2020

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In this episode of The Digital Shop Talk Radio show, we welcome Jill Trotta from RepairPal to talk about how to use transparency to attract digital consumers. We cover topics including: - Why consumers crave price transparency in the digital age - Best practices when discussing price with potential customers - How RepairPal and AutoVitals' digital tools make it easy to establish trust with customers

Meet Tom Braun: Where there’s a will, there’s a way Dec 03, 2020

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In this episode of The Digital Shop Talk Radio show, Tom & Uwe are joined by Tom Braun, Owner of Tuffy Auto Service Center in Clinton Twp., Michigan. Listen as Tom tells his shop success story along his digital journey. See how far he's come through the challenges he faced and successes he achieved along the way.

Te-E Times: Not Just a Time Clock Nov 27, 2020

Show notes

On this episode of The Digital Shop Talk Radio, Tom and Uwe are joined by Tony Zanders of Heritage Auto Repair and Frank Scandura of Frank's European Service explore how to best track technician productivity and efficiency to maximize profitability in your shop.

The Business Control Panel: An Easy Button for your Shop - Ep. 94 Nov 19, 2020

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On this episode of The Digital Shop Talk Radio, Tom, Uwe & Bill do a deep dive in to data, metrics and KPIs ad how to measure the right things to maximize shop performance. Its like having an "Easy Button" for your Shop

Unleashing the power of The Digital Shop - Ep 93 Nov 12, 2020

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On this episode of The Digital Shop Talk Radio, Levon Arnold of Long Arm Mechanics in Idaho has a great success story to share how he unleashed the full power of the digital shop to attract new customers!

Mastering the basics for shop success - Ep 92 Nov 05, 2020

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On this episode of The Digital Shop Talk Radio, we will hear how shop owner Dennis Eidson mastered the basics to achieve shop success.

Special Event: Ask Me Anything - Ep 91 Oct 29, 2020

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In this special episode of The Digital Shop® Talk Radio, hosts Tom Dorsey and Uwe Kleinschmidt joined by Adam Bendzick and John Long, open the floor and take any and all questions from the audience on AutoVitals' implementation and best practices.

It's the Process: Digital Shop Owners Go Multi Oct 22, 2020

Show notes

On this episode you'll hear 2 successful multi-shop owners share their secrets to success. We had Gerardo “JR” Luna, an independent operator in Ventura, Calif. that is about to open his 4th location (during Covid!) and Fred Haynes, a 4-location Honest-1 operator from Eagan, Minn., as we learn how the Digital Shop® workflow management system and the Business Control Panel (BCP) take the fear and guesswork out of running a multi-location operation and give you a bulletproof process to succeed.

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