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    Designed by Wingnut Social | Interior Design Business

    The interior design business podcast for interior designers, architects, and home professionals. Hosted by interior design and digital marketing pro, Darla Powell.
    #interiordesign

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    Latest Episodes:
    How to ’Shock and Awe’ Potential Interior Design Clients - Episode 263 May 04, 2022
    Show notes

    How do you attract the perfect interior design client? How do you decide what type of client will be the best fit? After 30 years in high-end commercial and residential design, Pamela Durkin now helps other designers create a business they love by teaching them how to attract their ideal clients. In this episode of the Wingnut Social podcast, she shares how to design your perfect client, how to leverage your network for referrals, and how to “shock and awe” potential clients so they become actual clients.

    What You’ll Hear On This Episode of Wingnut Social
    • [2:07] Wingnut Webinars and Wingnut Academy Updates
    • [4:10] Mini News Sesh: NEW Instagram features being released
    • [9:11] Learn more about Pamela Durkin
    • [12:35] How to find your perfect client
    • [17:11] Pamela’s tips for new interior designers
    • [21:23] How niching down impacts your bottom line
    • [27:58] How to leverage your network
    • [30:26] Pamela’s process of auditioning clients
    • [35:10] Pamela’s “Shock and Awe” box
    • [41:41] The What Up Wingnut Round!
    • [45:05] How to connect with Pamela Durkin
    • [50:42] Blooper Reel!
    Connect with Pamela Durkin
    • Pamela’s website
    • Connect with Pamela on Instagram
    • Read Pamela’s book: Elevate!
    Resources & People Mentioned
    • Wingnut Webinars
    • Get Wingnut Academy Updates
    • Follow us on Instagram and you just might win a scholarship to our Instagram for Designers courses!
    • Get FREE shipping on your first order from Article
    • The Big Leap by Gay Hendricks
    • Sell the Way You Buy by David Priemer
    How to narrow down your perfect client

    Designers are scared to leave money on the table, so many don’t narrow down their focus and choose a niche for their design business. But you need to. Pamela shares that you should start the process by taking the best things about past clients that you’ve worked with and molding them into a persona.

    • What motivations did they have? What was their personality like?
    • What work have you done that’s been profitable?
    • How much do you enjoy doing that type of project?

    These things create a goal for the type of client you’re trying to attract. Pamela is from NJ and realized that when she did her best work, it was with people who made decisions quickly. Executives are the best types of clients for her. They make thousands of decisions every day, they make them quickly, and they hire professionals. They appreciated her personality and they were on the same page. Knowing this allowed Pamela to create connections quickly. You want people to say, “I feel like I know you.”

    What do you do if you’re new to the business? How do you choose considerate people to work with? How does narrowing your focus impact your bottom line? Listen to learn more!

    Pamela’s process: auditioning clients

    It may sound odd at first glance—but it’s genius. Pamela auditions her clients. She starts by having a 15-minute phone conversation with them (nine out of ten times it’s a referral). She asks them to tell her about the project. The goal is to get a feel for their personality and their style—not their budget.

    Why does that matter so much? Because interior designers are in the most intimate parts of people’s homes. They need to build rapport and foster open communication. Pamela will turn down a job if she doesn’t think it will be a good fit. Most people appreciate that.

    Pamela will also ask for the project address and look at photos of the home to talk more intelligently about what they want to do. This will also help her gauge the value of the property and if it’s within her scope of work. If everything lines up, Pamela will schedule an in-person meeting. Her next step is genius.

    Pamela’s “Shock and Awe” box

    Before the meeting, she sends potential clients a “Shock and awe” box. The box will include a gift, a drink and snack, and a handwritten note that says, “Enjoy this snack while learning more about us.” She’ll include a few back issues of her monthly newsletter so they can get to know her. She shares her professional profile, an FAQ sheet, her project process, and more.

    The key is to send this before they’ve hired her. Not only does it make an impact, but the box shows how organized you are, shows how you’re going to take care of them, and shares your communication style. You have to remember that people are buying the experience. Once you get to the in-person meeting, they’ve learned so much about you that they only ask questions about the things they actually have questions about. It leads to a more productive and intimate conversation.

    Connect With Darla & Wingnut Social
    • www.WingnutSocial.com
    • On Facebook
    • On Twitter: @WingnutSocial
    • On Instagram: @WingnutSocial
    • Darla’s Interior Design Website
    • Check out the Wingnut Social Media Lab Facebook Group!
    • 786-206-4331 (connect with us for your social media marketing needs)

    Subscribe to The Wingnut Social Podcast on iTunes, YouTube, or TuneIn


    How to Leverage Amazon to Grow Your Interior Design Business - Episode 262 Apr 27, 2022
    Show notes

    10 years ago, Robyn was a youth minister who couldn’t make ends meet. So she took $100 and started buying things at garage sales and reselling them on Craigslist, eBay, and Amazon.

    In three years, she turned that $100 into a million-dollar business: Marketplace Blueprint. Robyn started an agency six years ago to help businesses—everything from companies that are pre-launch to publicly-traded companies—be successful on Amazon.

    Robyn is now one of the foremost leaders on the topic of selling products on Amazon. Her business specializes in listing optimization and advertising on Amazon. Robyn Johnson is nothing short of brilliant. In this episode of Wingnut Social, She shares some of her top tips and tricks to get visibility on Amazon.

    What You’ll Hear On This Episode of Wingnut Social
    • [1:38] Wingnut Academy is launching SOON!
    • [3:06] Mini News Sesh: Instagram’s “link in bio” tool
    • [7:05] Learn more about Robyn Johnson
    • [9:52] How an Amazon storefront benefits interior designers
    • [12:38] What should an interior designer publish?
    • [19:20] How to become a #1 Best-Seller on Amazon
    • [25:46] The basics of SEO on Amazon
    • [26:54] When you should launch an Amazon shop
    • [33:14] Create a store or be an affiliate marketer?
    • [34:26] How to set up an Amazon storefront
    • [37:36] The What Up Wingnut Round!
    • [39:21] How to connect with Robyn Johnson
    • [43:39] Blooper Reel!
    Connect with Robyn Johnson
    • Marketplace Blueprint
    • Connect on LinkedIn
    • Follow on Twitter
    • Robyn’s Podcast
    Resources & People Mentioned
    • Get FREE shipping on your first order from Article
    • Sign up for Wingnut Academy updates!
    • Check out Episode #258 with Julianne Hendrickson
    • Sign up for the next Wingnut Webinar
    • Writers Access
    • How to Become an Amazon Seller
    • Amazon Seller University
    • Amazon Kindle Direct Publishing
    • The 14 Guiding Principles of Amazon
    • Walt Disney: The Triumph of the American Imagination
    • Get Robyn’s 20 page listing optimization guide for Amazon
    • Get a FREE mini-audit of your listing
    How an Amazon storefront benefits interior designers

    The first thing you can do is self-publish a book on Amazon. Why does it matter? Because writing a book can catapult your career forward. Being a published author can help you get speaking engagements. It lends you credibility and brings in warm leads.

    Robyn says you can’t short-change the power of Kindle. When Robyn published her first book, she printed books to give to people at a conference because they may throw away a business card but they won’t throw away a book. It was memorable and helped solidify her as an authority figure in the space.

    Secondly, you can create and sell your own branded products in an Amazon store. If you use the same piece repeatedly in your designs, you can contact the brand and see if they’ll let you sell a white-label version as part of your personal brand. Many companies are open to this.

    If you’re looking for a brand that’s trying to find influencers, look for those that are active on Amazon. Many are embarrassed and afraid to seek out influencers. The worst they can say is no—but they’ll often say yes.

    When should you launch an Amazon shop?

    You can list as little as one item on Amazon. But Robyn notes that you need to aim to sell 40 items per month to break even on the $40 monthly fee it costs to be a professional seller. Amazon takes anywhere from 8–20% of the total cost of the product. If Amazon ships the item for you, you’ll pay storage fees as well as shipping fees based on the size and weight of the product (but likely still cheaper than shipping the product yourself). It can help you lower overall costs and increase your margins.

    Any product you buy legitimately can be sold on Amazon. As long as the good is authentic, you’re welcome to sell it at any price you want. But take note—if Amazon feels the price is too high, they’ll make it more difficult for customers to buy.

    Robyn points out that you will get better margins selling on your own website. However, if you have a high-demand product that people are looking for, keep in mind that some people will only shop on Amazon. Amazon has a ready-made base of buyers. It can help you grow your brand because users have already built a level of trust with Amazon.

    What could you sell that differentiates you or is irreplaceable? How do you become a seller on Amazon? Robyn shares the secret to becoming a #1 best-seller on Amazon listen to find out what it is!

    Connect With Darla & Wingnut Social
    • www.WingnutSocial.com
    • On Facebook
    • On Twitter: @WingnutSocial
    • On Instagram: @WingnutSocial
    • Darla’s Interior Design Website
    • Check out the Wingnut Social Media Lab Facebook Group!
    • 786-206-4331 (connect with us for your social media marketing needs)


    Subscribe to The Wingnut Social Podcast on iTunes, YouTube, or TuneIn


    Be Irreplaceable: How You Attract Luxury Design Clients - Episode 261 Apr 20, 2022
    Show notes

    What does it take to attract luxury design clients? HINT: It doesn’t require being pretentious. It has everything to do with offering irreplaceable value. What can you bring to a project that a client can’t find anywhere else? It’s about providing a luxury experience coupled with what’s uniquely you. In this episode of Wingnut Socal, Melissa Sacco shares what she offers to attract luxury design clients that no one else can. She’ll help you think through what makes you irreplaceable.

    What You’ll Hear On This Episode of Wingnut Social
    • [4:43] Mini News Sesh: TikTok has stories!
    • [9:05] Learn all about Melissa Sacco
    • [11:41] Melissa’s business model
    • [18:37] How Melissa handles scope creep
    • [21:40] The key to attracting luxury design clients
    • [29:51] Specializing in high-end custom furniture
    • [33:36] What a discovery call with Melissa looks like
    • [35:05] Growing a business and delegating
    • [38:36] The What Up Wingnut Round!
    • [40:19] How to connect with Melissa Sacco
    • [44:29] Blooper Reel!
    Connect with Melissa Sacco
    • Melissa Sacco Interiors
    • Follow Melissa on Instagram
    Resources & People Mentioned
    • Get FREE Shipping on your first order from Article
    • Sign up for Wingnut Academy updates!
    • Check out the Google Ads webinar on April 26th at 11am
    • Rocket Fuel by Gino Wickman and Mark Winters
    Working with luxury design clients

    From the first meeting, Melissa educates her clients about the design process and what makes her uniquely qualified to tackle their projects. Sacco Interiors focus on creating an elegance that’s never pretentious. Everything in your home will be cohesive—full of texture, dimension, and detail.

    When you offer high-end luxury design, you must always be ahead of the game. There are endless moving parts and decisions to be made. It involves working out details and kinks to get a clear vision of what you’re trying to achieve. Interior designers bring value by being knowledgeable in all of the trades. You provide scaled drawings, elevations, specification sheets, paint schedules, complete on-site visits, and much more.

    Melissa gets to know her clients before she gets started with the design process. Her goal is for the client to be comfortable with her so she can nail their design. She’ll share images, ask deeper questions, and look at functionality—all with the goal to stay laser-focused throughout the project. Because once they start, they drive full force ahead. The only way that happens is if everyone is on the same page.

    How Melissa attracts luxury design clients

    Melissa believes to attract the right people, you have to share who you are. Melissa’s ideal client is someone who’s worked hard to get where they are. They are down-to-earth and genuine people—just like her. That’s why these clients want their homes to be comfortable. Most have demanding jobs. They want to come home, walk through their front door, and feel at ease.

    So Melissa shares inspirational quotes. She gives potential clients a glimpse behind the scenes. Lastly, she focuses on just being herself. If she’s on a jobsite doing an install, she’s in sneakers and a sweatshirt. She’s on the floor opening boxes, putting things together, and getting her hands dirty. She does whatever it takes to ensure a client’s project is amazing in the end.

    Don’t be fooled—high-end luxury clients are on social media. They’re people, just like anyone else. They’re professionals—doctors, lawyers, and CEOs of large companies. They talk. They network. They will share what you’ve done with other people.

    Melissa’s irreplaceable customer furniture sets her apart

    If you become one of Melissa’s clients, you will see custom built-ins and one-of-a-kind furniture pieces that no one else will have. Why? Because she designs them herself, each piece different from the last. No one will ever have the same chair or built-in. Melissa’s custom pieces have positively impacted her bottom line. It differentiates her from other high-end interior designers and works to continually attract her ideal client.

    How did Melissa start offering custom furniture? What has she done to delegate tasks and projects as she’s grown her business? Listen to the whole episode to hear her process.

    Connect With Darla & Wingnut Social
    • www.WingnutSocial.com
    • On Facebook
    • On Twitter: @WingnutSocial
    • On Instagram: @WingnutSocial
    • Darla’s Interior Design Website
    • Check out the Wingnut Social Media Lab Facebook Group!
    • 786-206-4331 (connect with us for your social media marketing needs)

    Subscribe to The Wingnut Social Podcast on iTunes, Google Podcasts, or TuneIn

    Audio Production and Show notes by
    PODCAST FAST TRACK
    https://www.podcastfasttrack.com


    How Designers Become THE Source for Luxury Flooring - Episode 260 Apr 13, 2022
    Show notes

    John Dupra co-created Revel Woods, a platform that helps designers provide their clients with a luxury floor sourcing experience. Revel Woods elevates the traditional process so interior designers can offer a high-end service that can’t be replicated. In this episode of Wingnut Social, John shares how you can become a Revel Woods pro and become THE source for your client’s customer flooring (and maybe even create your own custom line of flooring).

    What You’ll Hear On This Episode of Wingnut Social
    • [1:28] Webinar and Wingnut Academy Announcements
    • [4:12] Mini News Sesh: Instagram testing a new feed
    • [7:45] Learn more about John Dupra and Revel Woods
    • [12:53] The importance of offering a unique high-end experience
    • [21:17] Revel Wood’s training and certification program
    • [23:35] How to handle the relationship with your contractors
    • [27:22] How Revel Woods works with eCommerce partners
    • [30:27] Revel Woods is launching a NEW platform
    • [32:23] John’s take: The future of wood flooring
    • [42:40] The What Up Wingnut Round
    • [44:04] Where to learn more about Revel Woods
    • [47:10] Blooper Reel!
    Connect with John Dupra
    • Revel Woods Fine Hardwood Flooring
    • Apply for Revel Woods Pro Account
    • Revel Woodson Instagram
    • Connect with John on LinkedIn
    Resources & People Mentioned
    • Sign up for Wingnut Academy updates!
    • How Interior Designers Leave Money on the Table with John Dupra
    • Influence: The Psychology of Persuasion
    The importance of offering a unique high-end experience

    Sourcing floors typically includes taking clients to a flooring showroom they could have visited on their own. It’s been a necessary evil because there haven’t been options for designers to source trade options. Even trade-only showrooms offer brands available anywhere—unless you go truly custom and jump price levels. Most designers don’t need something that high-end.

    John points out that you wouldn’t go to Bob’s discount furniture outlet to source furniture for a high-end client. Why would you do it for flooring? You don’t want to offer a service or experience they could’ve done on their own. Revel Woods is a platform that sources flooring for you. Some of it might be available elsewhere but they private label everything.

    Create your own line of luxury hardwood flooring

    Revel Woods is also developing a program with a manufacturer in Canada that will do a semi-custom made-to-order flooring. Flooring options are usually like the pizza aisle at the grocery store—you have premade cheese, pepperoni, supreme, etc. The program they’re developing is like a pizza shop where you choose your crust, sauce, cheese, and toppings.

    You get to choose from 15 master colors, solid or engineered hardwood, and different widths, grades, lengths, and sheens. You can create your own collection exclusive to you and only available to your clients. They give you complete and total control over the process. John shares how pricing and wholesaling work, so keep listening.

    Revel Woods is launching a NEW platform: Revel Woods Plus

    Revel Woods is partnering with a major manufacturer to build a visualization platform. You can use sample rooms or take a photo of a client's room and swap the flooring out. It will be built into the Revel Woods platform with hundreds of private-label trade-only options only accessible to designers. You can use this tool to show a client what the flooring will look like in their room. You can also send them the link to the product (without pricing).

    Fine hardwood flooring will never go out of style, but luxury vinyl planks have been the go-to flooring option of late. What does John think will be the next trend? His answer may shock and will certainly surprise you!

    Connect With Darla & Wingnut Social
    • www.WingnutSocial.com
    • On Facebook
    • On Twitter: @WingnutSocial
    • On Instagram: @WingnutSocial
    • Darla’s Interior Design Website
    • Check out the Wingnut Social Media Lab Facebook Group!
    • 786-206-4331 (connect with us for your social media marketing needs)

    Subscribe to The Wingnut Social Podcast on iTunes, Google Podcasts, or TuneIn

    Audio Production and Show notes by
    PODCAST FAST TRACK
    https://www.podcastfasttrack.com


    Does Your Interior Design Logo Reflect Your Brand Identity? - Episode 259 Apr 06, 2022
    Show notes

    Your interior design logo is a direct reflection of you and your brand. If you wanted to hire a photographer but the photos on their website were blurry or out of focus, you wouldn’t hire them, right? As an interior designer or architect, you are being judged on your branding more than many other professions.

    Jason Byer—the Marketing and Partnerships Manager at Crowdspring—shares that strong brands attract more customers, justify premium price points, and build more resilient businesses. Your logo is an important part of your brand identity—is it up to snuff? Find out in this episode of Wingnut Social.

    What You’ll Hear On This Episode of Wingnut Social
    • [0:58] Wingnut Webinar and Wingnut Academy announcements
    • [3:04] Mini News Sesh: Moderator Feature for Instagram Live
    • [6:07] Learn more about Jason Byer
    • [8:28] How branding mistakes can negatively impact sales
    • [10:38] The difference between brand and brand identity
    • [13:31] The importance of your interior design logo
    • [24:07] How to properly complete a brand refresh
    • [32:10] The What Up Wingnut! Round
    • [33:56] How to connect with Jason Byer and Crowdspring
    • [37:23] Blooper Reel!
    Connect with Jason Byer
    • Crowdspring
    • Follow Jason on Twitter
    • Connect with Jason on LinkedIn
    Resources & People Mentioned
    • Check out the Google Ads webinar on April 26th at 11am
    • Get updates on Wingnut Academy
    • Why We Sleep: Unlocking the Power of Sleep and Dreams
    The difference between brand and brand identity for interior designers

    Branding is a loosely used term that people often associate with logos. But branding is every interaction that a customer has with your company, your product, and your service. We know what certain brands deliver, right? Amazon customer service is top-notch. With companies like Starbucks or McDonalds, anywhere you go, you know the product will be consistent.

    It’s not the same for architects and interior designers. There are many unknowns about your brand, your service, your price point, and your success. But a potential client does know you’re trying to sell them something. So you have to think about every touchpoint someone has with you. Your brand is being shaped whether you take an active role or not.

    Your brand identity is everything that people see—logos, backgrounds, and filters on social media, image choices on your website, etc. Your brand identity should be informed by your brand. Because it conveys who you are, an interior designer's logo needs to be spot-on.

    A carefully crafted logo is key to consistent marketing of your design business

    The human brain can process images 1,000x faster than text. Many people poorly communicate what they do and who they serve. But a logo communicates that immediately. But what makes your interior design logo shine?

    Start with choosing the right color. You can easily Google the meanings of colors. The colors you choose are dictated by your brand and audience. If you want to create trust, you use the color blue. That’s why banks and financial advisors use blue. If you are serving the environment or want to create more profit you might use the color green. Red is used to make people pay attention. You want to think about how colors interact with your brand.

    Shape, style, and negative space are other aspects to consider. How do you play with different elements in your design? Will you use hard or soft angles? Are you trying to communicate strength and stability—or a closer connection with clients?

    The actual logo icon can be a wordmark: the name of your business stylized in a unique and custom way. You can pair an icon with your wordmark that allows you to scale it. Why? Because a wordmark doesn’t usually fit well within a square. Logos have to be able to scale if you want them to look professional. A symbol paired with your wordmark works well in this.

    How to create an interior design logo that conveys your brand identity

    All of these things communicate your brand, So where do you start? With a creative brief. A good designer will ask:

    • Who are your competitors?
    • Who is your audience?
    • What do you want them to know?
    • How are you differentiated?
    • Is trust more important than stability or growth?

    After answering these questions, you’d look at color, shapes, and icons that communicate your message. When you package that together, someone should intuitively understand who your audience is within fractions of a second. That’s what a visual brand identity should do.

    If red is your color, you could make it your schtick—but it may not resonate with how everyone else views the color red. Red signifies danger, it makes you stop. It’s important to leave your preferences at the door and think about your market. What will trigger the right emotion in your customers?

    Jason emphasizes that “Your logo is there to create an emotion. And it’s there to create intrigue. And it’s there to create consistency across all of your marketing.”

    How do you properly complete a brand refresh? Why should you hire a graphic designer instead of trying to create your logo yourself? Why should you avoid a logo generator at all costs? Jason answers all of your need-to-know questions about creating an interior design logo in this episode of Wingnut Social.

    Connect With Darla & Wingnut Social
    • www.WingnutSocial.com
    • On Facebook
    • On Twitter: @WingnutSocial
    • On Instagram: @WingnutSocial
    • Darla’s Interior Design Website
    • Check out the Wingnut Social Media Lab Facebook Group!
    • 786-206-4331 (connect with us for your social media marketing needs)

    Subscribe to The Wingnut Social Podcast on iTunes, Google Podcasts, or TuneIn

    Audio Production and Show notes by
    PODCAST FAST TRACK
    https://www.podcastfasttrack.com


    Delegate to Scale Your Interior Design Firm Fast - Episode 258 Mar 30, 2022
    Show notes

    Hendrickson Interiors was born in 2016 when a friend asked Julianne to help design a new build. Julianne had no idea what she was doing but loved picking out pretty things. The builder loved her designs and hired Julianne to work together on more homes. Before she knew it, she had more clients than she knew what to do with.

    Julianne had no business plan, no idea how to open an account with a furniture firm, and she was still teaching. After burning the candle at both ends for two years, Julianne decided to dive full-time into interior design. Since then, she’s grown from being a solopreneur to a team of six—a full-service custom interior design firm serving clients throughout Tampa Bay. She shares how she grew her team and learned to delegate in this episode of Wingnut Social!

    What You’ll Hear On This Episode of Wingnut Social
    • [1:16] Check out our FREE webinars!
    • [2:55] Mini News Sesh: Updated Creator Tags
    • [6:10] Learn more about Julianne’s journey
    • [10:16] Julianne’s philosophy on delegating and hiring
    • [16:07] How to find a sweet spot with your waitlist
    • [19:20] Why Julianne hired a business coach
    • [21:36] Marketing before & After Wingnut Social
    • [25:56] What’s next for Hendrickson Interiors?
    • [28:34] Julianne’s strict budget
    • [30:51] The What Up Wingnut Round!
    • [32:29] How to learn more about Hendrickson Interiors
    Connect with Julianne Hendrickson
    • Hendrickson Interiors
    • Find Hendrickson Interiors on Instagram
    Resources & People Mentioned
    • Check out our FREE webinars!
    • Sign up for Wingnut Social Academy notifications
    • The Fred Factor by Mark Sanborn
    • Dakota Design Co.
    Delegation is the key to scaling your business

    Julianne admits that she’s a control freak by nature. She likes to do things her way. But she learned that someone else could do things just as well as her, even if their choices are slightly different. When Julianne released control, they were able to get more work done. As the process became smoother, she decided to keep hiring and making more people happy.

    Julianne realized that you can delegate many different ways—it doesn’t have to be all or nothing. You can delegate someone to complete a task to be reviewed together. You can delegate through the design phase and review things together. Or you can delegate the design phase and review pricing together. Realizing this was eye-opening for Julianne. A good delegator knows how much someone is capable of. If you let someone do their job—without micro-managing them—it empowers them.

    Building a time and hiring a business coach

    Julianne’s first large client gave her $50,000 to work with and she went straight to a bookkeeper and said, “Oh my God—what do I do with this?” She didn’t have any business accounts or QuickBooks. Her bookkeeper took the reins and has been with her ever since. Julianne also hired an operations manager (who handles the warehouse), a project coordinator, and someone who handles accessory purchasing full-time. Her most recent hire was a part-time team member to handle purchasing and tracking orders. Once Julianne had these people in place, she pulled herself out of the weeds. Then she hired a business coach.

    As a business owner, it’s easy to get enmeshed in the day-to-day of the business. Julianne’s business coach, Katie, has helped her gain a top-level view of her business. Katie helped Julianne walk through their design process from beginning to end. She pointed out missing pieces, helped her reformat things, and wrote every single thing Julianne gives a client. She has templates for everything—delayed items, trade days, apology letters, and more. It keeps the entire team on the same page, which is what elite clients want. It’s also important to scale and grow a team. A business coach can help unify your team and improve your efficiency.

    How to find a sweet spot with your waitlist

    Hendrickson Interiors is operating on a waitlist of six months or longer. When Julianne gets information from an inquiry, she’ll know if the potential client is a good fit immediately. Julianne is honest with people and lets them know if they’ll be on her waitlist. The clients that are worth it will wait. If they can’t wait, they’ll shop around until they can find someone that will do it the fastest—but it may not be the best quality. Julianne isn’t worried about turning down work because she knows the right people are already waiting for her.

    How has Julianne’s interior design business grown since working with Wingnut Social? How does operating on a strict budget help her continue her upward trajectory? She shares more about her uber-successful design firm in this episode!

    Connect With Darla & Wingnut Social
    • www.WingnutSocial.com
    • On Facebook
    • On Twitter: @WingnutSocial
    • On Instagram: @WingnutSocial
    • Darla’s Interior Design Website
    • Check out the Wingnut Social Media Lab Facebook Group!
    • 786-206-4331 (connect with us for your social media marketing needs)

    Subscribe to The Wingnut Social Podcast on iTunes, Google Podcasts, or TuneIn

    Audio Production and Show notes by
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    Video Storytelling as a Marketing Strategy for Interior Designers - Episode 257 Mar 23, 2022
    Show notes

    When Jude Charles was 17, he took a video production class. At the end of the year, Jude’s teacher handed him a yellow envelope and told him that he had to start a business. Inside was his first set of business cards. Since then, Jude has dedicated his life to helping purpose-driven entrepreneurs tell their stories. He firmly believes that “Stories aren’t just how we connect as people and human beings but story is what differentiates you from someone else.”

    In this episode of Wingnut Social, Jude emphasizes that you have to start sharing your story. Video storytelling breaks through the noise and sets you apart. Jude shares how to overcome the intimidation factor, what type of stories to tell, and shares the best way to structure your story. Don’t miss it!

    What You’ll Hear On This Episode of Wingnut Social
    • [0:58] Check out our FREE webinar with Stacey Martin
    • [2:56] Mini News Sesh: Instagram’s Visual Discovery Tool
    • [7:14] Learn more about videographer Jude Charles
    • [11:19] Overcoming the intimidation of video
    • [15:30] Dramatic demonstration of proof
    • [20:24] The importance of relatability in video content
    • [24:04] Why you should just hit the record button
    • [29:26] Jude’s videography tips for YouTube
    • [31:54] Make testimonials part of your contract
    • [36:12] The What Up Wingnut Round!
    • [38:58] How to connect with Jude Charles
    • [42:07] Blooper reel!
    Connect with Jude Charles
    • Head on over to Jude’s Website
    • Sign up for Jude’s Newsletter
    • Connect with Jude on LinkedIn
    Resources & People Mentioned
    • Sign up for Updates for Wingnut Academy
    • March 24th at 11 am: Stacey Martin Webinar
    • Hot Seat by Jeff Immelt
    • Not Fade Away by Peter Barton
    Overcoming the intimidation of video

    Jude points out that everyone has three different stories that can be shared at any point. These stories are important to use every day on social media. You can repeat them over and over again. What are they?

    1. Your origin story: How you got into the business you're in.
    2. A transformational story: Testimonials, case studies, before & afters, etc. What does life look like after?
    3. Why you’re doing the work you’re doing: Why should someone choose you over anyone else?

    But how do you get started? Jude has been a guest on over 70 podcasts. He’s studied storytelling for over 20 years. He still listens to himself tell his story so he can find new ways to tell it. It also helps him learn how to connect better with an audience. If you rehearse your story and practice recording it, it makes it less intimidating.

    Jude’s video storytelling method: dramatic demonstration of proof

    You can’t just sit in front of a camera and tell your story. That’s boring, right? The way that you make your story interesting is by using the five different types of demonstrations:

    1. Behind the scenes: What happens as you’re sourcing materials? What does the design process look like? What is going on that people don’t usually get to see?
    2. Live illustration: How do you illustrate a point someone may not understand? Jude worked with someone who said, “Construction is like a puzzle.” So they got a large puzzle—of a project they had completed—and had the team put a puzzle together.
    3. Social proof: This is testimonials, case studies, before and afters, etc.
    4. Transformation: These are before and afters—how someone’s life is transformed after a change has been made.
    5. Unique mechanism: What makes you unique that someone else can’t copy? How can you demonstrate that on camera?

    Storytelling is about a specific moment in time. These moments have led you to where you are today. They influence how you’ve become a great designer. Jude points out many people believe that their story isn’t unique or interesting—that no one will care. But what debunks the idea that no one cares? Telling your story. You’ll realize that there will be someone it resonates with.

    Jude believes so strongly in the power of video storytelling that he only takes on five video production clients a year. Why? Because he works to understand who they are on a deep level. It takes time to be able to get to know someone and accurately portray the essence of who they are with video storytelling.

    Why you should just hit the record button

    Record yourself telling a story. Record yourself telling the story that you take for granted. Jude emphasizes that you shouldn’t sell yourself short—or overthink it. Your clients aren’t aware of everything you do to get a project completed. You want to create content so people understand what you do and can appreciate the value that you create. What you do will be different from the next interior designer. So where do you start?

    Just document what you’re doing every day to get in the habit of creating content. You don’t need fancy equipment to get started because every smartphone is equipped with a great camera. You don’t even have to share it on social media. If you share a video of your process with a potential client, it makes them trust you more. It’s not only social proof but it’s a sales tool. You’ve made them part of the journey. Hearing something said 1,000 times is not as powerful as seeing it once.

    Listen to the whole episode to hear Jude’s video storytelling tips for content on different social media platforms, including YouTube.

    Connect With Darla & Wingnut Social
    • www.WingnutSocial.com
    • On Facebook
    • On Twitter: @WingnutSocial
    • On Instagram: @WingnutSocial
    • Darla’s Interior Design Website
    • Check out the Wingnut Social Media Lab Facebook Group!
    • 786-206-4331 (connect with us for your social media marketing needs)


    Subscribe to The Wingnut Social Podcast on iTunes, Google Podcasts, or TuneIn

    Audio Production and Show notes by
    PODCAST FAST TRACK
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    4 Google Ads Tips for Interior Designers - Episode 256 Mar 16, 2022
    Show notes

    What is a Google ad? How can you leverage Google ads to drive leads to your interior design business? How do you stand out against your competition? In this solo episode of Wingnut Social, Darla dives into the need-to-know basics of Google ads. It’s a great strategy—in conjunction with SEO—to drive traffic to your website and help you build your business.

    What You’ll Hear On This Episode of Wingnut Social
    • [2:02] March 24th at 11 am: Stacey Martin Webinar
    • [3:07] Mini News Sesh: The Career Gap feature on LinkedIn
    • [5:47] Your marketing strategy: Google ads and SEO
    • [8:17] Tip #1: Control what your audience sees with ad extensions
    • [15:16] Tip #2: Leverage keywords in Google ads
    • [17:08] Tip #3: Create a high-quality ad
    • [20:40] TIp #4: Be specific
    • [25:01] Blooper Reel!
    Resources & People Mentioned
    • March 24th at 11 am: Stacey Martin Webinar
    • Episode #250 with Stacey Martin
    A good marketing strategy should leverage Google ads and SEO

    When you search on Google, the first four or five results say “ad” in the top left corner. Usually, you’ll see results related to the topic you searched for. Advertisers pay to get their ads on the page for that search.

    Google ads are a great way to cut in line and get on the first page of Google and it’s a whole lot faster than SEO. SEO is still heavily important. You want the right keywords placed in particular places on your website. Why? So when someone searches for “Interior Designer Philadelphia” your business is in the top 10 search results.

    But proper SEO is a time-consuming process. It’s a long game, not a quick win. You have to invest a lot of time and often money to begin to see traction (sometimes it takes over a year). It’s a necessary evil—you have to do it—but Google ads are a great way to gain some traffic to your site now.

    If your ad is structured properly, for the right amount of money, you can show up on the top of the first page. So when someone searches for “Susan McNuggets Interior Designer” they’ll find you. Even if your SEO is on par and you’re #1 in the search results, ads will still be placed above your business. That’s why ads are a great way to beat out the competition.

    Tip #1: Control what your audience sees with ad extensions

    At the top of the search results, you’ll see your headline. Underneath that, you’ll see categories that are called site extensions (i.e. for “Wingnut Social” you’ll see “podcast,” “social media marketing agency,” etc.). Google is searching the organic copy of your website and making the site extensions how they see fit.

    But when you place an ad, you can dictate what the ad extensions will be. If I placed an ad for Wingnut Social, I don’t want “What’s happening” showing up on my ad. I want searchers to see how we can help them. I want to draw them to the website. You need to make sure whoever is creating your ad uses the proper extensions.

    There are different types of extensions:

    • Phone numbers: This will show the phone number plainly in the ad
    • Location: This is super important if you’re relying on local traffic to find your design firm
    • Image: When your ad shows up you see the square image to the right (too many people don’t use this!)

    Leveraging the ad extensions helps you get more qualified leads because someone is getting the information they need at first glance. If your ad is eye-catching and people click on it, Google will deem your ad more relevant. If that happens, sometimes Google will place your ad higher—even if you’re paying less.

    Tip #2: Leverage keywords in Google ads

    What keywords are people typing in the search bar that YOU want to be discovered for? These words NEED to be used in your ad. You can leave out flowery phrases like “The most luxurious designer” and focus on “Interior Designer Miami.” Keep the keywords in your ad straightforward. Secondly, make sure you use the keyword(s) in your title and description.

    How do you find keywords? Google has a handy keyword planner you can use to look up keywords and see how many people are searching for a keyword. If the search volume is too low, Google won’t bother showing it.

    Tip #3: Create a high-quality ad

    Where you rank on the results page can be bid on. You can outbid a higher-quality ad if you shell out more money. But it’s better to create a high-quality ad and pay less, right? Google looks at your quality score to determine how much you have to pay for your ad and how often they’ll show it.

    A higher quality score will pay less for clicks because it enhances the user experience. Google wants people to get the results they’re searching for. It must be relevant. If that means showing your ad at $10 because the experience is better, it’s taken into consideration. If you have a lower score, you’ll pay more for the same exposure!

    What do they look at to determine your quality score?

    • The speed at which your landing page loads
    • How relevant your landing page is to your Google ad
    • The keywords you’re optimizing your ad for on your landing page

    The most important aspect is the click-through rate. What is that? It’s how many people clicked on your ad. The average CTR in the home industry is 1.79%. So out of every 100 impressions, 1.79 of them are clicking on your ad. If a lot of people are clicking on your ad, you’ll get a higher score.

    Tip #4: Be specific

    Don’t try to rank for something generic that has heavy competition. What do you do? What is your positioning? What differentiates you from your competition? What is the experience someone can expect working with you? Choose something searchable. Don’t niche down so far into keyphrases that no one searches for. To master this, you have to do keyword research. It’s a lot of work but it can be lucrative when done right.

    Connect With Darla & Wingnut Social
    • www.WingnutSocial.com
    • On Facebook
    • On Twitter: @WingnutSocial
    • On Instagram: @WingnutSocial
    • Darla’s Interior Design Website
    • Check out the Wingnut Social Media Lab Facebook Group!
    • 786-206-4331 (connect with us for your social media marketing needs)

    Subscribe to The Wingnut Social Podcast on iTunes, Google Podcasts, or TuneIn

    Audio Production and Show notes by
    PODCAST FAST TRACK
    https://www.podcastfasttrack.com


    Grow Your Interior Design Team The Smart Way - Episode 255 Mar 09, 2022
    Show notes

    Is it time for you to grow your team? What are the signs it’s time to hire another team member? What process should you use to hire the best candidate for the job? Jamie Van Cuyk—the owner and lead strategist of Growing Your Team—is an expert in hiring and onboarding teams within small businesses. She shares some spectacular tips and strategies that you can implement immediately to grow your team the right way.

    What You’ll Hear On This Episode of Wingnut Social
    • [1:05] Check out our next webinar with Stacey Martin!
    • [3:03] Mini News Sesh: TikTok rolling out LONG videos
    • [6:28] Learn more about Jamie Van Cyuk
    • [9:36] 4 signs it’s time to hire another team member
    • [13:54] Is your waitlist working for you—or against you?
    • [16:11] How to craft the perfect job description
    • [22:37] How to afford the help that you need
    • [27:20] Myth-busting: Should you hire for passion over skill?
    • [30:15] How to ensure someone is the right hire
    • [38:42] Jamie’s opinion on the use of personality tests
    • [42:27] How many candidates should you interview?
    • [45:50] The What Up Wingnut! Round
    • [49:03] How to connect with Jamie Van Cyuk
    • [53:40] Blooper Reel!
    Connect with Jamie Van Cyuk
    • Growing Your Team
    • Friend on Facebook
    • Follow on Instagram
    • Check out her Pinterest
    • Connect on LinkedIn
    Resources & People Mentioned
    • Check out our next webinar with Stacey Martin!
    • Stacey Martin’s Formula for Rockstar Interior Design Presentations
    • Turn the Ship Around! by David Marquet
    • Easy Render
    4 signs it’s time to hire another team member

    Jamie shares that there are 4 things to watch out for that are clear signs you need to grow your team. But they aren't things that are normally top of mind during your day-to-day work. So Jamie recommends that you review these signs quarterly to see if it’s time to hire:

    1. Are you saying no to your ideal clients? If you’re saying no because your team is at capacity, it’s a problem. These people want to give you their money today. You don’t want to be losing clients that are the ideal fit for your business.
    2. Are you losing customers due to poor customer service? Are customers pulling out of projects or backing out of contracts? If you’re not communicating and meeting their expectations throughout the process, you not only lose their business but you lose them as a referral source.
    3. You want to do something new but you can’t. Maybe you want to start offering coaching, education, or open a retail store but you can’t because you don’t have time.
    4. You lack skill or knowledge that is needed in your business. You can go and learn something yourself—or you can hire for that skillset. Are you the right person to learn and execute that skill? Sometimes paying the expert is worth the money because it lets you spend your time where it should be focused.

    Once you’ve decided it’s time to grow your team, what are your next steps? A great hiring process.

    How to craft the perfect job description (and where to post it)

    Jamie believes that you shouldn’t use a templated job description when creating a job description. The job post may attract someone who can do the skill you’re hiring for but likely doesn’t speak to the right fit for your team and culture. Their style and personality have to mesh with you and your team values. So what do you do? Walk through these questions:

    • What is your ideal candidate?
    • What are their roles and responsibilities?
    • What does success look like in your business?
    • Who will you be happy to give your money to?
    • What’s unique about your company?

    What will make someone say, “Yes, this is the place for me!” The goal of a job posting is to attract the right candidate and turn away the wrong ones. Once you develop your ideal person your job posting should speak to that person.

    You can design a room that you love. But is that the right room and right design for every client? No! It might not work in their home. You may use the same concepts, materials, and create a similar flow but things will look different. A role might have similar responsibilities but will look different in each company.

    Where is the best place to post a job opening? Should you hire for passion over skill? Listen to hear Jamie’s take.

    How to ensure someone is the right hire

    Ask questions that produce answers of value. You need to reduce the number of hypothetical questions you use, i.e. “What would you do if…?” Instead, ask questions that have them support their answers with examples: “So tell me about a time when…?” Ask them about something they will experience working for your business. Have they worked with high-end, demanding clients? How did they handle the experience? If you’re hiring someone entry-level, they may not have had those experiences in an interior design company but have had similar experiences where they have worked. They can transfer those skills to your business.

    Develop a case study or opportunity for them to present their skill. If they say they know how to do CAD drawings, give them everything they need to sit down and complete a quick project. What are they able to put together? You have to know what you’re testing them on. Are you testing their ability to think through the information they’re given? Their ability to use a tool? Their thought process? You can’t test them on something that aligns with your brand because they don’t know that yet.

    Move through the process quickly. Align a case study with an interview so they knock out everything immediately. But Jame is careful to note that you can’t ask too much of them before you’ve spent time with them. Don’t waste their time—and yours—if they won’t make it to the next round of interviews anyway.

    What’s an easy way to weed talent out of the process (not necessarily in a good way)? Should you use personality tests in your hiring process? How many candidates should you interview? Jamie covers these questions—and so much more—in this episode!

    Connect With Darla & Wingnut Social
    • www.WingnutSocial.com
    • On Facebook
    • On Twitter: @WingnutSocial
    • On Instagram: @WingnutSocial
    • Darla’s Interior Design Website
    • Check out the Wingnut Social Media Lab Facebook Group!
    • 786-206-4331 (connect with us for your social media marketing needs)

    Subscribe to The Wingnut Social Podcast on iTunes, Google Podcasts, or TuneIn

    Audio Production and Show notes by
    PODCAST FAST TRACK
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    Metaverse Interior Design: The Future of the Design Industry with Tom Puukko - Episode 254 Mar 02, 2022
    Show notes

    What is the metaverse? How will the metaverse impact the interior design industry? Is designing a virtual world the future of architecture and design as we know it? Tom Puukko joins Darla in this episode of Wingnut Social to have a conversation about virtual architecture and design. Don’t miss this futuristic conversation!

    Tom is a British entrepreneur who's been working in digital innovation since 1998. He founded interiors brand Feathr.com, a marketplace where artists monetize their artworks as wallpapers and fabrics. Most recently, he's created Metaverse Interior Design, the world's first interior design marketplace for the metaverse.

    What You’ll Hear On This Episode of Wingnut Social
    • [1:40] Upcoming webinar with Stacey Martin
    • [2:55] Mini News Sesh: Instagram reels from stories
    • [5:12] Learn more about Tom Puukko
    • [9:00] Learn the basics of the metaverse
    • [15:24] How the metaverse impacts the interior design industry
    • [19:16] The necessary skills to succeed in the metaverse
    • [24:04] Is metaverse design the design of the future?
    • [26:51] Where designers and architects should get started
    • [29:53] NFTs and Cryptocurrency in the metaverse
    • [33:03] The What Up Wingnut! Round
    • [34:17] Learn more about Tom and Metaverse Interior Design
    • [38:22] Blooper Reel!
    Connect with Tom Puukko
    • Metaverse Interior Design
    • Feathr.com
    • Connect on LinkedIn
    • Follow on Twitter
    Resources & People Mentioned
    • Check out our next webinar with Stacey Martin!
    • Stacey Martin’s Formula for Rockstar Interior Design Presentations
    • Good to Great by Jim Collins
    • Oculus Quest 2
    • The Sandbox
    • Decentraland
    • Horizon Worlds
    • Unity
    • Blender
    So what IS the metaverse?

    The metaverse consists of 3D worlds where you can interact and live a digital life. You can choose a life that’s richer, more engaging, and more entertaining than a 2D platform. You can do almost all things that you can in the real world—gamble at casinos, dance at nightclubs, visit an art gallery, build a home, etc.

    Currently, you’re able to experience the metaverse through some sort of headset. We currently have proto-metaverses—the early inklings of what’s to come. If you’re in the US, you may have access to Meta’s Horizon Worlds or Decentraland. But these worlds still lack functionality and the renderings are underwhelming. But the seeds of what will come have been planted.

    So how is the metaverse applicable to interior designers and architects?

    Metaverse interior design: the impact on the interior design industry

    Digital technology has allowed architects and interior designers to connect with customers and market themselves transactionally. But the metaverse will open up a whole new world. The metaverse is currently being built but the people building it are coders. They don’t understand how spaces and subjects interact. They don’t understand how proportions can change a building. They don’t have the knowledge architects and interior designers are trained with. Because of this, the current experience in a metaverse feels like a gimmick.

    Architects and designers should be the people designing and creating the spaces. Doing so will create a whole new revenue stream. There’s no limitation of the potential volume that can be put into the space. You can sell multiple versions of different models. Designers become content creators. You can sell spaces to hundreds of thousands of people. Tom’s community—Metaverse Interior Design—will be the destination to source interior design and architect services and products.

    The necessary skills to succeed in the metaverse

    Luckily, metaverse interior design doesn’t necessarily rely on coding. But designers do need to have an advanced understanding of how 3D models work. If you are competent with 3D modeling and own space in a metaverse, you can move a 3D model from a computer to the metaverse. The challenge in moving between the real world and metaverse design is understanding the technical limitations of space.

    Each “world” has its own set of technical specifications. Tom points out that it all boils down to low poly count (polycount is the total number of polygons found in a three-dimensional model). 3D models in the real world have a high polycount. Currently, everything in the metaverse must be simplified to a lower polycount. So you have to learn how to take a 3D model and simplify it.

    Just as in real-world design, you must understand the creative vision of the client and make their vision a reality in the space you have to work with. The limitations of the real world—building codes, fire regulations, gravity, etc.—can go out the window in the metaverse. People will buy creative and conceptual ideas that can't exist in the real world. Design in the metaverse is both artwork and architecture.

    Is this the design of the future? Where should designers and architects get started? Learn why you should become an early adopter of metaverse interior design in this episode!

    Connect With Darla & Wingnut Social
    • www.WingnutSocial.com
    • On Facebook
    • On Twitter: @WingnutSocial
    • On Instagram: @WingnutSocial
    • Darla’s Interior Design Website
    • Check out the Wingnut Social Media Lab Facebook Group!
    • 786-206-4331 (connect with us for your social media marketing needs)

    Subscribe to The Wingnut Social Podcast on iTunes, Google Podcasts, or TuneIn

    Audio Production and Show notes by
    PODCAST FAST TRACK
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