Dentistry Uncensored with Howard Farran

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125 Hygiene Dept Tune Up with Debra Seidel Bittke : Dentistry Uncensored with Howard Farran Aug 21, 2015

Show notes

Keep drilling, filling, and billing. Let Debra Seidel Bittke worry about the other stuff.

LINKS TO TOOLS DISCUSSED ON THE PODCAST

Programs Dr. Howard Farran, participated in with Dental Practice Solutions:

45 Day Dental Hygiene Profits Program

http://bit.ly/45DayHygieneProgram

7 Day Dental Hygiene Program:

http://bit.ly/7DayDentalHygieneProgram

Down-to-a-Science Time Management Resource Also Mentioned During Podcast:

http://bit.ly/DowntoaScienceResourceEBOOK

ABOUT DENTAL PRACTICE SOLUTIONS

Debbie Seidel-Bittke, RDH, BS, began her career as a dental assistant and office manager and also graduated from the University of Southern California with a bachelor’s degree in dental hygiene.

She is also a former clinical assistant from the University of Southern California and co-taught the senior dental students Practice Management course until the school went to a PBL learning format.

In 2000, she founded Dental Practice Solutions and works with dental practices world-wide to:

· create profitable and sustainable dental hygiene departments

· known for reactivating and retaining patients for dental practices world-wide

· organically grow new patient numbers

Debbie believes that the key to a successful dental practice is:

· share the message that “Optimal oral health will lead to a longer and healthier life.”

o when this message is embraced by the team, practice profitability will grow organically

o patients refer their friends and family, etc.

o patients say “YES” to treatment

Dental Practice Solutions creates:

· sustainable dental hygiene departments throughout the world

· creates a “team-driven” practice, where the employees feel like leaders vs. employees

o This means doctor can come to the office to do their job as Dentist not manage people

In 2007, Debbie wrote the accreditation for a dental hygiene program in Portland, Oregon and spear-headed the build-out of the college, wrote the curriculum, hired the team of professor’s and purchased all equipment, etc., etc.

For the last ten years she has been named “One of Dentistry’s Top Leaders in Consulting” by Dentistry Today

Debbie has spoken in most states throughout the United States as well as Canada and abroad.

Website: www.dentalpracticesolutions.com

Email: support@dentalpracticesolutions.com

Office: 503-970-1122 or Toll-free in the US: 888-816-1511

124 All About Implant Dentistry with Danny Domingue : Dentistry Uncensored with Howard Farran Aug 20, 2015

Show notes

Howard and Danny discuss everything implantology, including whether or not you need a surgical guide.

Dr. Daniel Domingue was born and raised in Lafayette, LA. He graduated from St. Thomas More in 1999 and went on to receive his Bachelor of Science degree from Louisiana State University in Baton Rouge and his DDS degree from the LSU School of Dentistry in New Orleans.

While spending three years in advanced training at Brookdale University Hospital and Medical Center in New York City, he served as Chief Resident of the Dental and Oral Surgery Department. His training included one year in Advanced General Dentistry and two years in Dental Implantology.

During these years, he was awarded the Certificate of Achievement from the American Academy of Implant Dentistry for outstanding leadership in Implant Dentistry, a Fellowship from the International Congress of Oral Implantologists, and an Associate Fellowship of the American Academy of Implant Dentistry. Dr. Domingue was also awarded Diplomate from the American Board of Oral Implantology, the highest award possible for a general dentist practicing implantology. He was also recognized as the youngest recipient of this award in the entire world.

Dr. Domingue was later given a Mastership and Diplomate award from the International Congress of Oral Implantology for his outstanding work in Implant Dentistry. Dr. Domingue is a member of the American Dental Association as well as the Acadiana District Dental Association. He is also an active member of the American Academy of General Dentistry.

After completing his residency program, Dr. Domingue married the love of his life, Megan, in Denver, CO. They decided to move back to Louisiana to settle down, practice dentistry, and raise their family. On August 2nd, 2012, he and Megan were blessed with their first-born baby girl, Elle Ann Domingue.

After practicing for three years in Lake Charles, Dr. Domingue accepted an offer from his uncle, Dr. Smith, to become a partner in his practice. This proved to be a great opportunity for he and his family to move back home as well as to join his uncle’s practice and carry on a tradition established more than 30 years ago.

Dr. Domingue and his wife are excited to be back in Lafayette with family, friends, food, and the rich culture.

http://www.acadianadentistry.com

123 Oral Radiology: Past Present & Future with Anthony Mecham : Dentistry Uncensored with Howard Farran Aug 19, 2015

Show notes

Find out why is oral radiology changing and where it's headed.

Dr. Mecham has worn many caps and lived in various locations during the course of his career. After receiving an undergraduate degree in Chemical Engineering, he worked as a process engineer at Intel Corporation in Portland, Oregon before attending dental school at Boston University from 2005 to 2009. He completed a general dentistry residency and worked as a general dentist in the Air Force in Alaska as part of the Health Professions Scholarship Program. He will be completing an oral radiology residency at the University of Washington the end of June. He enjoys spending time with his wife and four children.

www.oralradiologists.com

oralradiologists@gmail.com

122 Is Your Front Desk Missing Something? with Mary Beth Bajornas : Dentistry Uncensored with Howard Farran Aug 18, 2015

Show notes

"Some practices don't even have voice mail. They just ring incessantly when they're not in the office". If this sounds even remotely familiar, Mary Beth has your solution.

Necessity is the mother of inventin'

Dental Support Specialties was founded in 2008 by Mary Beth Bajornas. With twenty years business management experience, Mary Beth had been working as a business manager in a dental practice, when she gave birth to her fourth child, daughter Alison, at 24 weeks gestation. After an 82 day NICU stay, Mary Beth and her husband were able to bring Alison home, but Mary Beth resigned her position to make Alison and her therapies her full time job.

As Alison made remarkable progress, Mary Beth discovered freelance opportunities in marketing and website creation, and started a media company.

When a dental consultant asked her about virtual assisting, it struck a chord with Mary Beth. She researched everything she could about virtual assisting and grew her company into Superior Assisting and Solutions. From emergency physician scheduling for a local hospital to other virtual admin jobs for a variety of companies, Mary Beth was amazed at her passion for providing this type of virtual assistance.

Her dental consultant friend thought she would be a perfect fit to help one of his clients with front desk training. And that was her first virtual dental assisting case—Mary Beth trained the team over the phone, which led to an assignment of covering the practice’s phones on Fridays (when the staff was out of the office). That success encouraged her to focus solely on dental practices.

After receiving his master’s degree, Joe Bajornas, Mary Beth’s husband, resigned his teaching/coaching position to take over as CFO and business manager at Dental Support Specialties.

Using social media as a marketing and referral source, Dental Support Specialties is now in over 44 states and Canada, with an excellent, highly skilled team of dental support specialists helping to provide productive client support.

From a small home office, to offsite headquarters in March 2012, Dental Support Specialties expanded again in February 2015 into a 3700-square foot facility.

Dental Support Specialties continues to lead the way in providing virtual dental administrative support, taking pride in providing exceptional, productive, proactive and personalized care for each one of their clients and looks forward to continued growth in the dental support industry.

www.DentalSupportSpecialties.com

marybeth@dentalsupportspecialties.com

4486 Dressler Road NW

Canton, OH 44718

330-639-1333

121 Modern Practice Management with Bruce Stephenson : Dentistry Uncensored with Howard Farran Aug 17, 2015

Show notes

Practice management doesn't have to be big and scary. Bruce Stephenson, DDS shows that it might be easier than you think to do it well.

I graduated from dental school in 1977 and opened a practice from scratch. We grew over the years and in 2008 one of my associates bought half the practice with the understanding that I would retire in 5 years and sell him the second half. Well, it actually took 6 years but now my former associate, then partner, is now my landlord! I continue to practice in the same office, renting space for my 3-day per week Invisalign only practice. At one point in my dental career I also founded an IT company just for dentists (a lot more work than fixing teeth!) so part of my “rent” now is doing IT support for his practice.

Over the years I became interested in not only computers but practice management and have been lecturing and consulting on these subjects since about 1986. I have spoken at the ADA and AGD annual meetings and continue to do (occasional) seminars and webinars.

Since I “retired” in June of 2013 and have become even more involved in our practice management consulting business with my former office manager. We currently have clients all over the country that we “meet” with using Skype and GoToMeeting. It’s fun and very interesting. Although each practice is unique, it seems we are all stumbling over many of the same rocks in the road.

Last year we published our first book, “How to Run a Dental Practice,” which has not made it to the best seller list yet but does get very positive feedback from dentists. We discuss just how dramatically dentistry has changed in the last 5 years and how practice management systems need to change to keep a practice profitable. Our next book (if we ever get around to it!) will be titled “Dentistry 3.0,” to further reflect these changes.

BruceStephensonDDS@gmail.com

www.TodaysDentalConsulting.com

209-603-9944

120 Impact Of Being A Townie with Fernando Massoglia : Dentistry Uncensored with Howard Farran Aug 14, 2015

Show notes

Fernando Massoglia, DDS shares how Dentaltown has changed his practice.

Fernando Massoglia, DDS specializes in prosthodontics in Concepción, Chile. He has a Master of Science in Medical Education, and teaches at the University of Concepción.

massoglia@gmail.com

+56982098406

119 Patient Amazement with Shep Hyken : Dentistry Uncensored with Howard Farran Aug 13, 2015

Show notes

Shep Hyken says, "You can't manage what you don't measure." Learn to measure and improve the strong and weak links in what Shep calls your Patient Journey Map.

Shep Hyken is a customer experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the author of Moments of Magic®, The Loyal Customer, The Cult of the Customer, The Amazement Revolution and Amaze Every Customer Every Time. He is also the creator of The Customer Focus™ program, which helps clients develop a customer service culture and loyalty mindset.

www.hyken.com

Phone: 314-692-2200

email: shep@hyken.com

118 Solid Team Development with Linda Miles : Dentistry Uncensored with Howard Farran Aug 12, 2015

Show notes

"The clinical aspect is only one part. The people skills, the communication skills, and the business skills are some of the most important parts of running a practice."

Linda Miles, CSP, CMC, Virginia Beach, VA, is an internationally recognized consultant, speaker and author on dental practice and staff development. Linda is a successful businesswoman who not only founded LLM&A, a leading INC 500 dental management consulting firm in 1978; but also founded the Speaking Consulting Network in 1997. She sold those two businesses in 2007 and 2010 to devote more time to Co-founding the Oral Cancer Cause (OCC) in 2013. Linda has spoken in all 50 states and on four continents authored three books and mentored many other dental consultants.

Linda Miles

w: 757 721 3125

c: 757 619 1026

lindamiles@cox.net

www.AskLindaMiles.com

www.oralcancercause.org.

117 Women Leaders with Gina Dorfman : Dentistry Uncensored with Howard Farran Aug 11, 2015

Show notes

It's never a surprise to find out women are immeasurably capable. Women leaders are all over the place. The fact is, however, they're not called "women leaders"; they're "leaders".

I am a practicing general dentist and the founder of Dentistry for Kids and Adults, a multi-location group practice with emphasis on family dental care and pediatrics.

After graduating from USC School of Dentistry in 2000, I spent several years working in private practices before opening my first dental practice in 2002. Later, I also started a software company. Our software is called YAPI and it's designed to help dentists transition to a truly paperless environment and streamline office workflow.

www.yourdentist.net

www.yapicentral.com

18635 Soledad Canyon Road, Ste 108

Canyon Country, CA 91351

(661) 299-2525

drgina@yourdentist.net

drgina@yapicentral.com

116 Thrive In The Digital World with Scott Menaker : Dentistry Uncensored with Howard Farran Aug 10, 2015

Show notes

Learn how to stay ahead of the curve, how to brand your practice with tech, and what to expect as we advance into the future.

With 30 years in private practice, Dr. Scott Menaker is very driven and committed to building a successful business in dentistry. He has stayed ahead of the curve by implementing new ideas and systems using technology and customer loyalty/service as the driving factors in his operating protocols. His success has been built around the relationships he's had with his patients and his team. He is a Cerec trainer, has his own small dental consulting business, and now has a dental technology company that helps dentists succeed in the rapidly changing dental world.

Scott Menaker, DDS, FAGD, FICOI

2711 Randolph Road, Ste 205

Charlotte, NC 28207

704-377-2503 - Office

704-661-5452

www.smilecharlotte.com

www.touchdentology.com

scott@touchdentology.com