Creating Disney Magic

Latest Episodes:

A Tribute to Disney Legend Ron Logan Sep 17, 2022

Show notes

Dealing with Burnout in the Workplace Sep 13, 2022

Show notes

Today Jody and I are answering a question we asked during a recent webinar. An event planner observed, "Burnout is a common problem in any environment." She followed up with this question: "What are your thoughts on working through burnout?"

Be proactive. Burnout stems from time management issues and is a precursor to incoming mental health issues like anxiety. The best way to deal with it is to not get to that point. It all ties back into time management. There are seasons we encounter. Sometimes you need to focus. Sometimes you need to put your head down, work and sleep. But that shouldn't be all the time.

The concept of time management is simple. Determine what needs to doing and what needs to stop. Do you need to ask for help? If you don't make room for caring for yourself physically, you are setting yourself up to run down. Even when things are busy, you need to think about where you need to spend your time so you can keep your health and relationships under control.

As a leader, if you have an employee dealing with burnout, you need to be aware. Don't assume everyone is ok; check in on people. We all need to pay more attention. Create space for your team and ask them what you can do for them. Think about what we are doing and make changes as needed.

If you are feeling burnout, maybe you need a vacation. Magical Vacation Planners can save you any unneeded anxiety. You can reach them at 407-442-2694.

Resources

Have an excellent career by learning from Lee: Career Magic

Lee's website: https://www.leecockerell.com/

Does a Leader Motivate or Inspire? Sep 06, 2022

Show notes

Today Jody and I are discussing the difference between motivating or inspiring as a leader. There is a difference, and it impacts the culture of your business.

There is a fine line between motivation and inspiration. It is not a leader's job to motivate people. A good leader hires motivated people. Then it is the leader's job to inspire them. That is done on many different levels.

The best leaders create an environment that inspires people to do their best and stay engaged. Motivated people will do a great job because they are passionate about and inspired by what they do. As a leader, you create the environment. It is your policies, procedures, and the opportunities you present to your team.

Today, pay means more than just a dollar amount. People want flexibility, to be valued and treated well. This is just as much part of their pay as the cash in their pocket. These building blocks make up the environment that will inspire employees to give their all. Motivation may have a place, but it can also be a form of manipulation. If your management depends on incentives or fear of repercussion, you won't foster an inspiring environment.

As a leader, you want to inspire your team. You don't want them dependent on circumstances or a specific person for them to be able to do a good job. Give them an environment they can be passionate in, and you will see they motivate themselves.

If you are inspired to travel, let Magical Vacation Planners create the perfect environment for you. You can reach them at 407-442-2694.

Resources

Have an excellent career by learning from Lee: Career Magic

Lee's website: https://www.leecockerell.com/

Hiring and Retaining the Right Employees Aug 30, 2022

Show notes

Today Jody and I are looking at how to hire and retain the right people. Everywhere you look, people are struggling to hire or keep employees. What can you do to avoid this pitfall?

Everyone needs the right amount of the right people to run their business, but where do you start? What do you do if you don't have enough employees? You need to invest in fixing the problem. It may take time. It may take money. There are resources available and companies that help you find and hire the right employees. Let them work on getting people in the door so you can focus on keeping them there.

How do you retain the right people? You invest in them from the beginning. Starting their first day, and every day after, let them know you care. Connect with them, invest in them, and value them from the beginning. Make them part of the process and help them understand they matter. Create an environment that appreciates and equips people. Then be intentional about implementing it. Be purposeful about building trust.

There are seasons you have to buckle down and focus to get yourself out of the situation you are in. Invest the time, energy, and resources to build your team, and be intentional about keeping them. Communicate how you invest in your team and follow through.Magical Vacation Planners is a worthwhile resource when it comes to planning a vacation. You can reach them at 407-442-2694.

Resources

Tim Dyck - bestculturesolutions.ca Carol Quinn – hireauthority.com

Say No More Often Aug 23, 2022

Show notes

Today Jody and I are talking about the importance of saying no and why you should say no more often.

It is easy to be a people pleaser or want to feel important. That can lead to over-committing yourself and may take away your ability to say yes to important things. You will always have opportunities "come up" . There will always be invitations for dinners or meetings or any other number of well-intentioned invitations.

Ask yourself if you want to do something or if it is better to decline. It isn't hard to learn what to say yes or no to. Taking care of yourself, your family, and your business must be at the top of your priority list. If an opportunity conflicts with any of those things, it's an easy no. Say yes to what aligns with your priorities and say no to what takes away from them.

If you find yourself feeling overwhelmed, you probably need to say no more often. My Morning Magic Planner is a great resource for planning your time in a way that aligns with your priorities. You can download it for free at leecockerell.com.

Travel is getting more complicated, but that doesn't mean you need to take on the extra stress. Give Magical Vacation Planners a call and let them help you streamline the process. You can reach them at 407-442-2694.

Resources

Morning Magic Planner

How to Have an Excellent Career Aug 16, 2022

Show notes

Today we are discussing the three things you need to have an excellent career.

People often ask what they need to have or do to be successful. I've spoken about it many times, but today I will explain it in more depth. To have an excellent career you need education, experience, and exposure.

Education isn't just about a degree; you don't need a piece of paper to be successful. You do need to be a lifelong learner. There are so many opportunities to learn available today. You learn by asking questions, listening to podcasts, attending seminars, and being intentional about learning. Education is forever. You can get smarter every day if you want to.

Experience takes that education a step farther into reality. Be intentional about experiencing the things you learn about in everyday life. Find the things that grow you, take what you have learned and make them actual. Learn by paying attention on purpose. Get out of your comfort zone and around those things that others are doing. If you are interested in something, go and experience something similar and learn from it.

Lastly, you must expose yourself to new experiences, people, and cultures. The more things you are exposed to, the more it develops and refines you. You will never be the same once you come face to face with things beyond your own limited experience.

If you want to experience an excellent vacation, make sure you use Magical Vacation Planners for your next trip. You can reach them at 407-442-2694.

Resources

Career Magic

The Power of Self-Reflection Aug 09, 2022

Show notes

Today we are discussing the importance of self-reflection, both as an employee and as a leader.

We have talked a few times about the changing terrain of the employee/employer relationship. People today are unwilling to remain in toxic environments or in places they don't feel valued. There are some industries where no matter how hard you work, you will probably encounter unappreciative environments.

The service industry is notorious for this. But sometimes, we must check in with ourselves to see if negative feedback is warranted. This is called self-reflection.

When you encounter harsh environments at work, you can choose to move on or press on. You can leave now, or you can push through and leave later with exposure, experience, and training. Regardless of the environment, your job is to learn and get better. There is a benefit to waiting it out. Learn how to be the leader you want to be by immolating good leaders and recognizing what you don't want to take away from bad ones.

If your work environment is an obstacle, don't let it undermines your future. Have a talk with yourself and get prepared. You know poor treatment is going to happen. Composure is part of leadership. Learn to navigate any and all situations and become better because of them. Never stop reflecting. Learn who you want to be by looking at the leaders around you, and then become who you want to be by fine-tuning the traits you see in yourself.

It's not too late to take a trip this year, maybe explore a new theme park or national site. Make sure you contact Magical Vacation Planners for your next trip and let them help make your dream a reality. You can reach them at 407-442-2694.

Resources

Career Magic

Handling Conflict in the Workplace Aug 02, 2022

Show notes

Today Jody and I are taking a look at how to handle conflict in the workplace. After reading a recent article featuring a conflict between airline pilots, the question of how to handle situations like this has been front of mind.

As a leader, you must remain cool, calm, and collected; especially where conflict is involved. Your ability to be focused and get the job done safely is a huge part of leadership. When you lose your composure, you run the risk of making wrong decisions.

When you lead, you need to be able to set people at ease and get the job done safely. If you are handling a conflict between employees, how you respond is key; people are watching to see what you will do. As a leader, you need to do the following:

Get to the bottom of the conflict
Determine fault and necessary disciplinary action
Take stock of the bigger picture and be willing to send the necessary message to other team members.

It is important to deal with conflict as soon as possible. Don't wait. The sooner you deal with it, the better it will be. Have a standard you operate by and get in front of the situation. As a leader, you set the baseline for how your organization handles conflict. Make sure you are reinforcing it among your team.

If you are taking a vacation, don't get stuck troubleshooting if things go wrong. Make sure you contact Magical Vacation Planners for your next trip and let them handle the surprise for you. You can reach them at 407-442-2694.

There is still room for our next Creating Magic Mastermind in October. If you are interested, reach out to Jody or myself for more information via jodymaberry.com or leecockerell.com

Resources

Cockerell Academy

Managing Your Priorities Jul 26, 2022

Show notes

Today we are revisiting an important topic: time management.

How people approach time management has changed in recent years. People don't just want to be more productive; they want to focus on what really matters to them. Time management isn't just about fitting more things into your day. It is about being aware of your priorities and using your time to get closer to accomplishing them.

Often the things we need to do are not the things we want to do. If you don't do the hard things in life, life will get harder for you. Do what will pay off later now. Invest your time wisely. Invest in yourself. Invest in your family. Invest in your business, in that order. Don't wish you had more time for your kids. Spend more time on them.

Get a system in your life that will manage your life, just like you use systems in your business to keep everything running. Think ahead. What will you regret not doing later? That is what you need to prioritize and intentionally spend your time on. Get it balanced. Where you spend time is where your life will be.

If you are looking for a way to prioritize time with your family, maybe it is time to take a vacation. Make sure you contact Magical Vacation Planners for your next trip. You can reach them at 407-442-2694.

Resources

Cockerell Academy Time Management

Overcoming Technology to Connect With People Jul 19, 2022

Show notes

Technology is a crucial part of everything we do. But does it get in the way of connecting with customers and co-workers?

Getting people to talk and interact has become a challenge. We miss out on creativity, collaboration, and

It's time to get people in your organization to get together in person. After being apart for two years, many people have gotten comfortable being away from their coworkers. There is an advantage to letting people work from home, but too much time away from coworkers can led people to be introverts.

As a leader, you have to find the right way to get people back together. It will be good for your organization and for each individual. Over time, it has an impact if people are not building relationships with each other.

Technology is getting in the way of customer service, too. Often now, you see people in customer service roles on their phones. The phone is a distraction that gets in the way of paying attention to each customer. When a customer sees someone on their phone, it sends the signal that customers are not a priority.

If you don't have a technology policy in place, it can be difficult to put one in place. You have to begin being open and candid. Start by talking about why you are there, to serve the customer, and how distraction from technology gets in the way.

If you want some guidance when it comes to leadership, management, and customer service, check out the Cockerell Academy.