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    Counselling Tutor Podcast

    CPD, supervision and specialist training for counsellors

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    Latest Episodes:
    072 – Empathy in Counselling Mar 17, 2018
    Show notes

    In episode 72 of the Counselling Tutor Podcast, Ken Kelly and Rory Lees-Oakes discuss empathy in counselling. Continuing to 'Practice Matters', Rory explains the main stages of counselling. Last, the presenters discuss immediacy. Empathy in Counselling (starts at 1.58 mins) Empathy and sympathy are two very different things: sympathy involves feeling sorry for someone, and comes from your own frame of reference, while empathy involves trying to understand the other person's situation and experience, putting yourself into their frame of reference as far as possible. Empathy is like walking in the other person's shoes - but it's really important to keep your socks on! In other words, the counsellor must be able to separate themselves from the client again at the end of the session. Another useful image here is that empathy is like entering the client's room, but without forgetting where the door is so that you can return to your own world later. While in the client's room, it's important to go gently and tread lightly. Carl Rogers proposed that therapist empathy is one of the six necessary and sufficient conditions for therapeutic personality change. Empathy must be circular - in other words, for it to be real and effective, it must be fully perceived by the client. Being truly heard is often a huge relief for clients. To show empathy, it is important to use a number of counselling skills - in particular, attending, reflecting, paraphrasing and silence. When we talk about 'idiosyncratic' empathy, we mean that empathy is not a 'one-size-fits-all' quality: it is unique and different for every client, just as they and their experiences are too. You can read more about empathy on the Counselling Tutor website, where we have published a special article on this topic. There, you can see a video featuring Carl Rogers talking about empathy, and also download a free handout on how to measure empathy in counselling. Stages of Counselling (starts at 13.41 mins) Rory describes and explains the key stages in counselling. These comprise the following: Contracting stage - the initial stage in counselling, when the counsellor explains to the client what is on offer and how they work; this stage is important to encourage a power balance between the two parties and to foster client autonomy. That is, the client can decide whether to go ahead with counselling based on what is discussed. Middle stage - it is in this stage of counselling that the therapeutic work takes place; this is likely to be the longest stage in counselling, as the therapeutic relationship gradually develops and deepens, and the client feels able to explore more and more of what has brought them to counselling. Preparation for ending - because it is important not to spring the ending onto a client, but instead to work together towards this, counsellors will regularly review how the process is going, and prepare the client for ending. This is especially important when there are a fixed number of sessions (e.g. in a charitable agency) - the counsellor may remind the client of how many are left to go. Ending - at the final stage of counselling, there will often be a last review of progress made and work done, as the counsellor ensures that the client is safe and ready to end therapy, at least for now. You can download Rory's handout on this topic here. Immediacy (starts at 20.51 mins) Immediacy is an interesting advanced skill in counselling. It can be used in various ways, but tends to involve the therapist investigating what is going on in the therapeutic relationship. Immediacy involves an element of risk-taking, and is therefore most useful both when the counsellor has a reasonable level of experience and when the therapeutic relationship has been established and is therefore fairly stable. It involves voicing a feeling that you have become aware of in yourself; this may often relate to boundary issues. It is based on curiosity rather than judgement, and must be couched as such. Another use of immediacy can be to point out apparent contradictions in the client - perhaps between different things they have said, or between their body language and words.


    071 – Working with Grief and Loss Mar 10, 2018
    Show notes

    In episode 71 of the Counselling Tutor Podcast, Ken Kelly and Rory Lees-Oakes talk about the dual-process model of bereavement. 'Practice Matters' focuses on hard-to-help clients. Finally, the presenters discuss working with clients with dementia, including using validation therapy. Dual-Process Model of Bereavement (starts at 2.26 mins) Loss is a theme that emerges frequently in the counselling room. This may be through death, or may involve the loss of other important parts of the client's self and life, e.g. work, relationships or health. The dual-process model (illustrated below) was developed by researchers Margaret Stroebe and Henk Schut. It is an oscillation model, showing the natural movement between loss-oriented and restoration-oriented behaviours in bereaved people. Sometimes, people may get stuck in one or the other mode, or between the two modes. This causes them difficulty and means they are not grieving in an effective way. The model can help counsellors understand what is happening for a client, facilitating therapeutic work with them. Some clients may present with recent loss, while others may have been bereaved a long time ago but have not been able to deal with this properly until now. Clients may be experiencing practical problems as a result of their loss. It is common to see feelings of loss in drugs and alcohol services, where stopping using the substance often leads to a sense of bereavement. As a counsellor, you need to have looked at and worked through your own experiences of loss in order to be able to be there fully for bereaved clients. You can watch a lecture on loss and bereavement by Rory in the Counselling Study Resource (CSR). The following video shows another model of grief: that of Elisabeth Kübler-Ross. Hard-to-Help Clients (starts at 11.33 mins) Rory believes that everyone has the capacity to change given the right conditions, but some clients can seem resistant to doing so or prone to demonstrate self-defeating behaviours. Possible reasons for this may stem from early life, for example: history of violence in the family protracted criticism in the past lack of emotional availability of carers as a child introjected values and conditions of worth unresolved issues relating to death and separation experiences of abandonment. All these things can make it hard for the person to trust the counsellor, and may have led to attachment issues. Other possible reasons for certain clients being hard to help are that they may have unrealistic expectations about what counselling is and can do, difficulty in relating to others socially, or neurodiversity (e.g. Asperger's). Rory provides tips on working with hard-to-help clients, including the following: Be prepared to work hard to convince them that you are trustworthy. Take time to understand the client's style. Contract carefully with the client about what is achievable. Look at yourself, asking whether you may be experiencing transference. Talk to your supervisor. Try hard to hang onto the idea that everyone can be helped. You can download Rory's handout on this topic here, or it is also available in the Handouts Vault and CSR. Dementia and Validation Therapy (starts at 20.51 mins) Can we do meaningful counselling work with people who have dementia? To answer this, it's necessary to look at what you understand by the word 'meaningful'. Bear in mind that not everyone comes to counselling in order to make changes; there is value too in simply being heard. Carl Rogers' six necessary and sufficient conditions for therapeutic personality change include a requirement for psychological contact; this may be difficult if the person is cognitively impaired. It is important to be sure that the client can give informed consent. Also, if you will need to liaise with medical staff, it is vital to cover this in contracting. Validation therapy - developed in 1982 by social worker Naomi Feil (who came from Munich but grew up in a family home for older people in Ohio) - avoids ignoring or stopping what might appear to be irrational or illogical behaviour. Instead, it focuses on listening and on the objective here and now. The idea behind it is that if older people can express painful feelings, these will reduce; conversely, if these feelings are ignored, the pain will increase.


    070 – Contracting in Counselling Mar 03, 2018
    Show notes

    Recording and Transcribing Sessions (starts at 2.05 mins) Students of counselling and psychotherapy are often required to record and transcribe skills sessions - and to add a commentary that explains your rationale for each response, whether the response was effective, and how you could improve it (if relevant). The task of transcribing can be very long-winded and time-consuming. Rory and Ken offer various tips on recording and transcribing counselling sessions: Make sure you use a reliable recording device; a solid-state recorder (such as a Zoom H1 or H2) is better than a dictaphone. Before you start transcribing, check your criteria carefully to make sure that you do exactly what's required for the relevant assignment. You may be able to save time on transcription by using either an online service (e.g. Trint, which is done by machine; or Speechpad, which uses human transcribers) or software (e.g. Dragon). If you do use a transcribing service, think carefully about how this might jeopardise client confidentiality, and ensure you have addressed this fully in your contract. Bear in mind too that transcripts may be inaccurate, so you'll still need to spend time going through them to make sure they're right. Contracting in Counselling (starts at 13.42 mins) Clause 32 of the Ethical Framework for the Counselling Professions, published by the British Association for Counselling & Psychotherapy (2015), states: 'We will give careful consideration to how we reach agreement with clients and contract with them about the terms on which our services will be provided.' It is important to have a contract so that the client has the information they need to make an informed choice, and to help balance the power dynamic in the therapist-client relationship. It is good practice for the contract to be in writing, and to give the client a copy of this to take away with them. Rory recommends that the contract should cover: modality to be used number of sessions on offer who you will discuss client work with limits of legal and agency confidentiality how to make a complaint if something goes wrong terms and conditions for payment (if relevant) cancellation policy. You can download Rory's handout on this topic here, or it is also available in the Handouts Vault and Counselling Study Resource (CSR). Philosophy of the Cognitive-Behavioural Approach (starts at 25.50 mins) It was Albert Ellis who originally developed rational emotive behaviour therapy (REBT), which was a precursor of cognitive behavioural therapy (CBT), developed later by Aaron Beck. Ellis was strongly influenced by the Greek Stoic philosophers. One of these, Epictetus, was a Greek-born slave of Rome in the first century. He became a great philosopher and teacher, and was eventually granted his freedom. Although he didn't write down his teachings, which are based in Stoic philosophy, others did. Epictetus is reported as having said: 'Men are disturbed not by things, but by the view which they take of them.' This quote appeared (initially in Greek, then later in Latin) in the Enchiridion, which was written by Lucius Flavius Arrianus, a student of Epictetus. Stoicism taught the development of self-control and fortitude as a way of overcoming destructive emotions; the philosophy held that becoming a clear and unbiased thinker allowed people to understand universal reason. For the Stoic philosophers, 'reason' meant not only using logic, but also understanding natural processes. They believed that living according to reason and virtue was living in harmony with the divine order of the universe, in recognition of common reason and everyone's essential value.


    069 – Getting-a-Counselling-Placement Feb 24, 2018
    Show notes

    In episode 69 of the Counselling Tutor Podcast, Ken Kelly and Rory Lees-Oakes talk about whether you should tell clients that you are a student counsellor. 'Practice Matters' then looks at how to make the most of your counselling placement. Finally, the presenters discuss the dilemma of counsellors with clinical depression. Informing Clients of Your Student Status (starts at 2.55 mins) When on placement, should you tell clients that you are a student? Sometimes, trainees fear being seen in a different way if they do so, and perhaps being rejected altogether by clients. However, it is really important that you are truthful about being in training. Clause 66 of the Ethical Framework for the Counselling Professions, published by the British Association for Counselling & Psychotherapy, states: 'Clients will usually be informed when they are receiving their services from a trainee' (2015: 12). It is the responsibility of the organisation providing the placement to ensure that the clients they allocate to you are appropriate to your level of experience, and to explain to clients in advance that you are a student. You should also cover this in contracting, not least as you may need to take some (anonymised) aspect of your work with clients to peer groups in your educational establishment. The key point to bear in mind when explaining to clients that you are a student is that 'student' can mean very different things to different people. It is important to make it clear that you being in placement means you are at the very final stage of counsellor training. You might like to use the phrase 'placement counsellor' rather than 'student counsellor'. Another important reason to tell clients is that you need to be congruent and transparent if you are to set a good example of how you would like the client to be during therapy sessions. Getting the Most from Your Placement (starts at 13.50 mins) New to placements? Read our complete guide to counselling placements for the whole journey, from finding one to thriving in it. Your placement is an essential part of counsellor training; while its obvious function is to allow you to gather the practice experience you need to become qualified, it can also bring many other benefits if you follow these tips: Network with other counsellors and staff at the placement organisation - you could make valuable contacts for the future. Ask whether there are any funded or subsidised opportunities for additional training and continuing professional development. Make the most of any supervision opportunity offered, making sure that you check with your course tutor that this is appropriate. Consider joining any staff committees - this could help you understand more about how third-sector organisations work and give you access to service commissioners. Ask your manager for ideas for research projects that would help the agency. Get copies of the organisation's policies and procedures if you can - these may be useful for your final assessment at college. You can download Rory's handout on this topic here, or it is also available in the Handouts Vault and Counselling Study Resource (CSR). When Counsellors Have Clinical Depression (starts at 23.50 mins) Can you work as a counsellor if you have clinical depression yourself? First of all, bear in mind that you are by no means alone: The Guardian (29 June 2017) reports that 64.7 million prescriptions were issued for antidepressants in 2016; this was an all-time high, up 3.7m on the previous year. There are no doubt many good counsellors who do take this medication on a regular basis. If you are struggling with depression, it's really important that you speak to your counselling tutor. They can help you decide whether it's OK to carry on in placement or whether you need to take a break for some self-care and perhaps personal counselling. It is vital to be honest with yourself too, using your self-awareness to work out whether you are able to be available for full psychological contact with your clients. If not, then you owe to your clients and yourself to have some time out.


    068 – Expressive Therapies – Reviews in Counselling – Working with Goals Feb 10, 2018
    Show notes

    In episode 68 of the Counselling Tutor Podcast, Ken Kelly and Rory Lees-Oakes talk about the strengths and hazards of expressive therapy, before 'Practice Matters' examines reviews in counselling. Then, the presenters discuss goal-setting with clients. Expressive Therapies (starts at 2.05 mins) Expressive therapies include the use of art, drama and music in counselling. They were originally developed by Natalie Rogers, the daughter of Carl Rogers. He described her as 'ploughing new ground' in this respect. Expressive therapies are often used on residentials for student counsellors; one exercise that Rory and Ken have used in this context is painting masks to show the (outer) face that you show the world and the (inner) face that you see yourself. Expressive therapies can be very powerfully emotional, showing clients - very suddenly and strikingly - important things about themselves. As this can feel overwhelming to the client, it is important to prepare them for this level of revelation and impact. Another possible hazard is that some clients might find it hard to get involved if they believe they are not at all artistic. The activity can bring back difficult memories of childhood and school. It is important to reassure clients that it's not about producing an amazing work of art, but rather about creating something that has meaning to them. It's also important not to force clients to engage in expressive work, but to build trust and the therapeutic relationship before offering them this possibility in an open way, so they can refuse if they so wish. Expressive therapies are particularly useful when working with children, who may find it harder than adults to express in words what they are feeling and thinking. In this context, the products of the creative activity can also be used (with the permission of the young person) to show parents, so giving them insight into their child. It is vital to be qualified and to have undertaken continuing professional development in how to use expressive therapies safely before attempting to do so with clients. Reviews in Counselling (starts at 13.11 mins) Some counsellors favour doing regular reviews with clients (usually every six sessions), while some who practise the classical person-centred approach feel that this risks coming from the therapist's - rather than the client's - frame of reference. Reviews are commonly used in both transactional analysis and cognitive behavioural therapy (CBT), and in healthcare settings. A review aims to find out how therapy has affected the client, and in particular what has changed as a result. It can also help inform how the client would like future sessions to be used. It can be particularly useful when the number of sessions is limited, though it is important not to make too much of the number remaining, as this could pressurise the client. Sometimes, measurement tools (such as CORE forms) are used to give a quantitative score reflecting how the client is feeling. Rory offers a number of tips on reviewing in counselling: Do mention to the client when contracting that you plan to do reviews, and check how they feel about this. Make it clear to the client that you will not be reviewing their 'performance' - in other words, it's just to see where they feel they're at, not measuring how well they have done. Explain that the review also offers them the chance to ask for what they want from future sessions. Ideally, give at least one session's notice of a review, so that the client isn't caught unawares. If, when the planned day for the review comes, the client has something urgent they want to talk about instead, let them do so and save the review for the next time. Make sure you listen openly to how the client feels they've changed: what seems like a tiny change to you may be huge for the client. If the client has been spontaneously reviewing as they've gone along, there may be no need for a specific review. Be gentle and respectful - and remember that therapy is a process, not an event. You can download Rory's handout on this topic here, or it is also available in the Handouts Vault and Counselling Study Resource (CSR). Working with Goals (starts at 23.52 mins) Carl Rogers believed that all behaviour is goal-directed. Rory refers to the adage that 'without a goal, you cannot score'. While goal-setting is associated more strongly with some modalities than with others, it can be useful in any type of therapy to ask the client what they would like to work towards changing. This can help the therapist and client to work to a common goal. A potential downside of goal-setting, however, is that a client who likes to please people may state a goal that they believe is what the therapist wishes to hear. Some goals may also be too ambitious and be unrealistic (this trait could in itself form part of the client's process that you could then look at in therapy). Also, some clients may not be honest if they feel they have not achieved their goal and/or may feel a failure in this situation. If goal-setting is to be used in counselling, it must therefore be applied with care.


    067 – Difference and Diversity in Counselling Feb 03, 2018
    Show notes

    In episode 67 of the Counselling Tutor Podcast, Ken Kelly and Rory Lees-Oakes talk about difference and diversity in counselling. 'Practice Matters' focuses on how you, as counsellor, can recognise when you are experiencing transference relating to a client. Finally, the presenters discuss writing a reflective journal when this needs to be submitted to your tutor. Difference and Diversity in Counselling (starts at 2.04 mins) Differences between people can be hidden or visible. Examples of areas of difference and diversity include gender, faith position, ethnic origin, sexuality and disability. In counselling, the key thing is not to make assumptions about the client either based on just parts of their lives or because you are applying your own frame of reference. We need to see people as their whole selves - i.e. as fellow human beings - not as either stereotypes or as constructions based on our own views. Our frame of reference is inevitably influenced by many factors, e.g. our culture, upbringing, family set-up, political stance, personal values and educational background. Counselling training helps us become more self-aware so that we don't unknowingly project our views onto clients. Recognising Own Transference (starts at 9.53 mins) Rory opens 'Practice Matters' by describing the example of a counselling student who is feeling frightened of a client, even though the latter has done nothing to bring about this feeling. After talking this through at length with Rory, the student suddenly realises that the scent that the client is wearing is the same as one worn in the past by an abusive partner. Transference happens when someone reminds us of a person from the past, and we transfer emotions relating to the past relationship onto the current relationship. Because it is often a subconscious process, it can be hard to spot. Your supervisor is a key ally in identifying transference. Rory gives some clues as to when transference may be causing problems in the therapeutic relationship: It is hard to focus on your client: you feel distracted during the session. You are unable to get into the client's frame of reference. You experience feelings that don't relate to the client's themes and emotions. You dislike - or over-like - the client for no clear reason. The client is in your thoughts between sessions for no clear reason. You feel an urgency to help the client more than you do for other clients. You want to refer the client for no clear reason. You can download Rory's handout on this topic here, or it is also available in the Counselling Study Resource (CSR). Writing a Reflective Journal for Submission (starts at 19.57 mins) Students on counselling courses are often expected to keep a reflective journal - this is important in mapping your personal-development journey. Often, these are just for your own eyes - but what if your course requires that you submit your journal? In this case, it is important to check the criteria, so you can ensure that your meet these (you might find it helpful to watch Rory's CSR lecture on how to crack criteria). Once you understand these, do consider how much you wish to reveal in your journal. While it is good to challenge yourself and not always just to stick with what is completely comfortable, it is important that you don't expose yourself more than feels right for you. Similarly, it may be best to think about what you are sharing about your peers, asking yourself whether material is truly yours to share. After all, counselling training is about learning how to behave professionally towards clients. A good counsellor would neither force a client to reveal more than they wished, or reveal confidential things about other people. Rory quotes the example of John Shlien, who worked with Carl Rogers, In his book, To Lead an Honorable Life (PCCS Books, 2003: 1), Shlien spoke of visiting a poppy field to watch the flowers open in the sun, observing that he could force the petals open in an effort to speed up the process, but that doing so inevitably damaged the beautiful flower within. In other words, people must be allowed to open safely in their own good time. If you do need to submit a reflective journal, there is nothing to stop you keeping a separate one for your own private use, where you can be fully open.


    066 – Is All Counselling Person-Centred? – Boundaries in Counselling – When Clients Change the Topic Jan 27, 2018
    Show notes

    In episode 66 of the Counselling Tutor Podcast, Ken Kelly and Rory Lees-Oakes ask whether all counselling modalities are based on the person-centred approach. 'Practice Matters' then looks at boundaries in counselling. Last, the presenters discuss possible reasons for clients changing the topic in the counselling room. Is All Counselling Person-Centred? (starts at 1.54 mins) Is it fair to say that all counselling, whatever the modality, is based on the person-centred approach? It's certainly true that the core conditions of empathy, congruence and unconditional positive regard form the basis for most modern therapeutic encounters. Sometimes, these conditions are known by different names - for example, transactional analysis refers to 'empathic attunement'. There is wide agreement that the therapeutic relationship is always key, and that the core conditions are universal ingredients of this. The idea of the 'relational turn' in counselling and psychotherapy is developed in Transactional Analysis: A Relational Perspective by Helena Hargaden and Charlotte Sills (Routledge, 2002). Rory and Ken refer to the dodo bird verdict, named after the Alice in Wonderland story in which various characters get wet and the dodo encourages them to run around the lake until they are dry. Nobody measures how far each person runs or for how long. When asked who had won, the dodo replies: 'Everybody has won and all must have prizes.' Applied to counselling, the dodo bird verdict suggests that more than 500 different modalities are effective, so long as the therapist has skill and empathy, there is close rapport between the therapist and patient, and there are common therapeutic goals. The concept of the dodo bird verdict was introduced by psychologist Saul Rosenzweig in 1936. However, in person-centred therapy, there are also an additional three 'hidden' conditions, and the full set of six conditions is considered not only necessary but also sufficient for therapeutic personality change. Other modalities, meanwhile, have their own theories and techniques to supplement the core conditions. Boundaries in Counselling (starts at 12.36 mins) The Ethical Framework for the Counselling Professions, published in 2015 by the British Association for Counselling & Psychotherapy, requires us to work in line with six core principles: trustworthiness, autonomy, beneficence, non-maleficence, justice and self-respect. Rory discusses common types of boundary issues in the counselling context, including: rescuing - e.g. using sympathy rather than empathy, and assuring the client that everything will be OK time management - e.g. cancellation of sessions by the client, or regular lateness transference - i.e. the client reminds us of someone from our past, and this affects our boundaries. You can download Rory's handout on this topic here, or it is also available in the Handouts Vault and Counselling Study Resource (CSR). When Clients Change the Topic (starts at 19.37 mins) For what reasons might a client change the topic? This happens in counselling more than you might think. Ken and Rory discuss various possible reasons, such as: the client not being ready to talk about the issue (perhaps if trust is not yet fully established in the therapeutic relationship) it being hurtful or painful for the client to talk about an issue, and so they choose instead to escape to a place of comfort and safety. In person-centred therapy, we don't lead the client towards something they are reticent to discuss, but we follow them if they wish to go there themselves. We may, however, comment on their process if they are changing the topic, respectfully challenging this. For example, you could say: 'I notice that every time I mention [topic], you talk about something else. I'm wondering if that's a really difficult thing for you to talk about.' Timing is all. Clients may often wish to work on an issue (hence their presenting for counselling) but find it hard to go there. It can be dangerous to push a client; the most we can ethically do is to invite (but not direct) a client to look at something.


    065 – Decoding Criteria – Making Referrals – Using Timelines in Counselling Jan 20, 2018
    Show notes

    In episode 65 of the Counselling Tutor Podcast, Ken Kelly and Rory Lees-Oakes explain how to decode the academic language of criteria. Following on - in 'Practice Matters' - Rory advises on making referrals. Finally, the presenters discuss how to use timelines in counselling. Decoding Criteria (starts at 1.41 mins) Criteria - the requirements that counselling students have to fulfil in order to pass their qualification - can be really slippery. They are often couched in academic language that bear little resemblance to the everyday language we are used to. It is helpful to start by looking carefully at the main verb in the instruction, for example 'explore', 'compare', 'describe', 'analyse' or 'evaluate'. Ken and Rory dissect an example criterion, explaining what it means in plain English. When addressing criteria, it is important to stick to the question and not to prevaricate: you will not get any credit for material that doesn't answer the question, however good this might be. Rory has done a lecture on how to decode academic language; this is available in the Counselling Study Resource (CSR). Making Referrals (starts at 13.18 mins) The Ethical Framework for the Counselling Professions, published in 2015 by the British Association for Counselling & Psychotherapy, requires us to work within our competence (in terms of both qualifications and clinical experience). This may require us to refer clients. In Counselling Skills for Managers (PHI Learning, 2007), Singh gives five situations where the counsellor would need to refer: when the client's presenting issues lie outside your proficiency (e.g. psychosis or adoption - the latter was covered in Podcast 58) when the counsellor and client do not gel for some reason, e.g. personality clash or transference when the client's issues turn out to relate to someone whom the counsellor knows when the client is not ready to disclose their issues (e.g. they may need a different type of help from another agency first) when the client has done as much therapeutic work as they wish for now but is hesitant to finish (e.g. the sessions may be becoming more like cosy chats than counselling). Rory goes on to offer some good-practice tips on making referrals: If you work at an agency, ask the staff where they would usually refer and make a list of the possible places, so you have a list ready. Always talk to your supervisor before referring a client. Before making a referral, always check that the client would like to be referred, and decide together who to refer to and the best timescale for this. Record what you have agreed and done in the client's notes. Remember that making a referral is not a sign of weakness or incompetence on your part; it is a natural and important part of professional practice. You can download Rory's handout on this topic here, and it is also available on Counselling Study Resource (CSR). Using Timelines in Counselling (starts at 23.46 mins) Timelines can be a useful tool in counselling when a client has experienced a number of significant events, and when they have a visual learning style. They are particularly useful when dealing with grief and with attachment issues. If you are a person-centred counsellor, it is important not to impose this technique on them but instead to suggest it, inviting them to try it if they would like to and feel it would be useful. It would be best to suggest this once you have established the therapeutic relationship rather than to spring it on a new client. Using timelines can be both affirming and informing. As the exercise might give rise to overwhelming emotions, it is safest to do with the client rather than suggesting to them that they do so between sessions. Your presence will support them in exploring any strong feelings that may emerge. Many person-centred therapists these days do use creative methods in their work. Natalie Rogers, daughter of Carl Rogers, was a proponent of this style of working, as shown in the following video clip.


    064 – Language Use by Clients – Assessing Clients – Person-Centred Interventions Jan 13, 2018
    Show notes

    In episode 64 of the Counselling Tutor Podcast, Ken Kelly and Rory Lees-Oakes discuss what to do when a client uses language that you might be uncomfortable with or not understand. Next, in a brand-new slot - 'Practice Matters' - Rory offers guidance on assessing clients. Last but not least, the presenters discuss person-centred interventions. Language Use by Clients (starts at 3.35 mins) Suppose a client uses the phrase 'That's gay' to describe something in a disparaging way: should you challenge them on this usage? Rory believes that our job as counsellors is not to be agents of social change, policing clients' use of language. It is possible that the client may be testing the counsellor, or even that the usage may link to what is going on for the client. Another possibility is simply that the language is part of the client's vernacular, and that they don't realise that it may cause offence. What matters is the intent behind the words. If we are unsure what a client means by a certain word or phrase, it is best to clarify this with them. In this example, we could say, 'When you say, "That's gay," I wonder what you mean by that.' Exploring their language use in this way can help us find out where they are in their development and in acceptance of self. Another example if a possible ambiguity might be a client describing something as 'sick' (which, in the UK, traditionally means unwell, but can also be used - especially by young people - in a positive sense, to mean that something is really good. Assessing Clients (starts at 11.41 mins) Although client assessment may seem not to be a natural part of person-centred counselling, in fact it has always been part of this modality, even in Carl Rogers' day. For example, Gloria - with whom Rogers carried out a famous filmed session - was handpicked for this. Why is it important to assess clients? Rory talks through a number of different areas that it is important to cover in assessment in order to prepare properly for the start of therapy. These include the client's needs for and expectations of therapy, support requirements (e.g. for interpreters, disabled access, hearing loops and preference regarding therapist gender) and working style. Sometimes, what you can offer may not be right for the client (in which case, a referral may be needed) - or not right for the client at this time (e.g. if they have other practical issues, such as financial problems, that they need help with from another agency first). Should you read a client's referral information before you see them for the first session? Rory used to choose not to do this, believing that this would help him hear the client without a filter - but now he thinks it is better to do so. One particular advantage of reading the referral in advance is that it avoids a client who has been affected by abuse, neglect or trauma from going over it all again if they would prefer not to. Finally, Rory asks: should students do assessments? In agencies where students are working, there will usually be a qualified, experienced counsellor who assesses new clients and then allocates them to an appropriate therapist. But it is still a good idea to do your own 'soft' assessment at your first session with a new client, partly as it may have been some time since their initial assessment, and partly as it sets a good habit for when you are qualified and perhaps working in private practice. You can download Rory's handout on this topic here, or it is also available in the Handouts Vault and Counselling Study Resource (CSR). Person-Centred Interventions (starts at 27.33 mins) Does person-centred counselling use interventions? Rory explains that this modality has changed over the years, so that Rogers' session with Gloria is not representative of typical person-centred work these days. 'Interventions' could be seen as synonymous with 'skills'; Ken and Rory talk through the various interventions that you might use, including the core conditions (three of the six necessary and sufficient conditions), immediacy, questions (which must be used appropriately, e.g. to clarify our understanding of the client's frame of reference) and silence. All these can be very powerful in the therapy room.


    063 – Patterns of Relating – Cyber Trauma – When Your Moral Compass Shifts Dec 23, 2017
    Show notes

    In episode 63 of the Counselling Tutor Podcast, Ken Kelly and Rory Lees-Oakes offer guidance on the meaning of the term 'patterns of relating'. 'Theory with Rory' looks at the new area of cyber trauma. Finally, the presenters discuss the life-changing nature of counselling training, which often brings about large shifts in students' moral compasses. Patterns of Relating (starts at 4.15 mins) What does the term 'patterns of relating' mean? It refers to how historically clients relate to themselves and others. Encompassing ideas such as transference and countertransference (originally from psychoanalysis), and conditions of worth and introjected values (from the person-centred approach), patterns of relating link strongly to attachment theory, as originally developed by John Bowlby. Children's early caregivers have a major impact on how they relate to other people in adulthood. Ken and Rory advise not to underestimate the impact of our own attachment style in the counselling room. It is important too to remember that we filter everything we experience through our own self-concept, leading to possible misconceptions and miscommunication. It is vital always to check back our understanding of what clients have said with them - for example, through paraphrasing or summarising. Cyber Trauma (starts at 11.50 mins) The term 'cyber trauma' was originally coined by psychotherapist Catherine Knibbs. Cyber trauma is a theoretical framework that covers trauma that occurs through, with or from the medium of the online world. It can be immediate, delayed or retrospective - and it is both an event and a process. The advent of the digital world means that information spreads very fast. For example, it is very easy to lose ownership of your own material. Not knowing who 'stole' your information, and the lack of control over it, makes cyber trauma particularly distressing. You can download a handout on this topic here, or it is also available in the Counselling Study Resource (CSR). When Your Moral Compass Shifts (starts at 19.45 mins) Counselling training really can be - and often is - life-changing, as the personal development that forms such an important part of it makes us re-assess our moral compass. It can become difficult to accept family and friends as we did before. You may find that other people whose company you previously enjoyed now seem unacceptably judgemental. Ken and Rory offer the following tips: Ask yourself: am I being judgemental too? Sometimes, this is a natural stage in counselling training, which may settle as you gain more experience. It is natural though to make changes during and after counselling training, with many students choosing to spend their time and energy differently from before. If you are struggling to accept friends and relatives who are speaking judgementally, ask yourself: 'Where is their fear?' Often, prejudices are based on fear, insecurity, and a lack of knowledge. Remember that the feelings you are having are evidence of your personal development, which is a wonderful thing, but can also be disconcerting and even painful. Speaking up against judgments - and becoming and working as a counsellor - take courage. To conclude, Rory quotes Maya Angelou: 'Without courage, we cannot practise any other virtue with consistency.' And Rory adds the words of Mahatma Gandhi: 'Be the change that you wish to see in the world.'


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