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    Counselling Tutor Podcast

    CPD, supervision and specialist training for counsellors

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    Latest Episodes:
    167 – Therapist Boundaries When Working Online Oct 24, 2020
    Show notes

    Imposter Syndrome - Ethical Problem-Solving In episode 167 of the Counselling Tutor Podcast, Ken Kelly and Rory Lees-Oakes discuss imposter syndrome, before 'The Digital Counselling Revolution' looks at therapist boundaries when working online. Finally, in 'Practice Matters', the presenters talk about ethical problem-solving. Imposter Syndrome (starts at 1.55 mins) Imposter syndrome - describing the situation where someone doubts their own abilities and feels worried about being exposed as an imposter - is really common, even among people with lots of qualifications and experience. While it tends to be a very lonely feeling, and you might feel that everyone else is going about their life and work confidently, imposter syndrome is a really wide experience among humans. It's important to remember that imposter syndrome bears no relation to real ability. It is therefore important not to let your child ego have free rein on believing the feelings of incompetence, but instead to rationalise this and take responsibility for reminding yourself of your abilities. It is of course natural to feel nervous about competence at times - for example, many student counsellors report this when they first start working with clients. In this case, the nerves likely relate to just how much you care. That's a good thing and the feelings are OK - it's really only when the feelings of incompetence become a long-term, chronic issue, which can really sap your confidence and your desire to progress, that this becomes imposter syndrome. Imposter syndrome is linked to Abraham Maslow's idea of the Jonah complex, describing a fear of self-actualisation. There is a lecture in the Counselling Study Resource (CSR) on imposter syndrome, and Rory has also created a handout on the Jonah complex. You can download the handout here, or access it through the CSR. Therapist Boundaries (starts at 17.05 mins) Boundaries are of course an important part of the therapeutic relationship for face-to-face counselling - and this is no less so for telephone and online work. In fact, there are considerations relating to therapist boundaries that are particularly relevant when working in these ways, for example: your social media presence privacy of the client's environment privacy of email accounts consistency of the counsellor's environment counsellor availability by telephone. The aim must be to outline your professional boundaries in advance (i.e. at contracting stage), to prevent them later being overstepped. In essence, clarity is essential. A good starting point when setting therapist boundaries is to look at your professional body's ethical framework; this can give you a good guide to areas to consider when contracting in order to ensure that professional boundaries are properly set at an early stage. Most professional bodies require their members to undertake specific training in order to work online and/or by telephone. You might like to check out our course, Online and Telephone Counselling, which: has been awarded Quality Checked training recognition by the National Counselling Society (NCS) meets the British Association for Counselling and Psychotherapy (BACP) competence framework requirements for practitioners who wish to work with clients via telephone and e-counselling; the course exceeds 80 hours of guided learning, and the learning outcomes are mapped to the BACP competences for telephone and e-counselling. Counselling Tutor is a recognised Association for Counselling & Therapy Online (ACTO) Online Training Provider, and this course enables the graduate to join ACTO. The course equips practitioners with the skills, knowledge and abilities to work online and to offer services as an online and telephone counsellor, providing that the practitioner already holds a formal recognised counselling qualification. You can read over 1,000 reviews of the course on our website too. Ethical Problem-Solving (starts at 31.15 mins) All therapists - both students and qualified practitioners - will naturally at times encounter ethical dilemmas. As the BACP states in its Ethical Framework for the Counselling Professions (2018: 11): 'The challenge of working ethically means that practitioners will inevitably encounter situations that require responses to unexpected issues, resolution of dilemmas, and solutions to problems.' There is not necessarily one right answer to a dilemma - there may well be several ways to approach it ethically. What is important is to follow a structured process in deciding what to do, and to document this (in the client's notes if relevant) so that you have an audit trail in case your process is ever questioned. Rory and Ken direct listeners to: Professor Tim Bond's ethical problem-solving matrix, discussed in April 2016 in episode 12 of the Counselling Tutor Podcast Responding to ethical dilemmas, a blog post by the National Counselling Society. Links and Resources Online and Telephone Counselling course Counselling Study Resource Counsellor CPD Counselling Tutor Facebook group Counselling Tutor Facebook page Counselling Tutor website Basic Counselling Skills: A Student Guide Counselling Theory in Practice: A Student Guide


    166 – Is Online Therapy Effective? Oct 17, 2020
    Show notes

    Self-Concept and the Johari Window - Writing Counselling Notes In episode 166 of the Counselling Tutor Podcast, Ken Kelly and Rory Lees-Oakes kick off with the Student Check-in, talking about self-concept and how the Johari window can be used to promote personal development. 'The Digital Counselling Revolution' then focuses on the question 'Is online therapy effective' and the research evidence for its effectiveness. Then, in 'Practice Matters', the presenters provide tips on writing counselling notes. Self-Concept and the Johari Window (starts at 1.20 mins) We choose topics for this section from emails that we receive or from posts on our Facebook page. In the Counselling Tutor Facebook group, you can connect with over 33,000 students, tutors, qualified counsellors and supervisors. It's a great opportunity to ask any questions and discuss your learning, getting other people's ideas and input into your learning. Questions about self-concept crop up quite regularly there. In this podcast, Rory and Ken explore what self-concept is, focusing on the Johari window as a tool that can really help in identifying your self-concept and working towards living fully as your real self. Named after its creators, Joseph Luft and Harry Ingham, the Johari window comprises four 'panes', corresponding to aspects that are: known to self and known to others not known to self but known to others known to self but not known to others known neither to self nor to others. Ken and Rory look at how each of these four areas fits with counselling training and practice, pointing out that the model is relevant to qualified practitioners as well as to new students of counselling and psychotherapy. As we continue to grow in self-awareness, we gradually reveal more and more of the unknown areas, enabling us to move forward further and further in our personal development. A new lecture ­on self-concept- by counsellor and trainer Emma Chapman ­­- has recently been added to the Counselling Study Resource (CSR). In addition, Rory has created a handout on the Johari window, which you can download here or access through the CSR. Is Online Therapy Effective? (starts at 14.50 mins) It might seem that online therapy is a very new phenomenon, but in fact research has been going on into this for some time. For example, in 2017, Aisling Treanor - in her doctoral thesis - researched the extent to which relational depth can be reached online. Ken describes his own story of just how effective online therapy can be, of how effective it can be to build a relationship remotely. Treanor reviews various research studies, including a meta-analysis of the effectiveness of internet-based psychotherapeutic interventions by Barak et al. in 2008. She notes that internet-based interventions were found to be more effective in treating psychological problems (such as PTSD, panic and anxiety) than in treating physiological or somatic disorders (2017: 16). She also observes that young people (aged 19 to 24) and mid-range adults (aged 25 to 39) seem to gain more from internet-based therapy than those aged 18 or younger and than older (40-plus) adults (2017:16). Ken and Rory talk about possible reasons for this. So is online therapy effective? It seems that relational depth can be experienced by some individuals online, while others are unable to reach that level of depth with their therapist, despite experiencing it face-to-face. This seems likely to lead to a 'mixed economy' where some clients may enjoy working online and find a real connection with their therapist, while others may really struggle with it and so may prefer face-to-face sessions. This topic is explored in a blog post by Mick Cooper, entitled 'Relational Depth in Online Therapy: Can it be experienced, and what facilitates and inhibits it?' Writing Counselling Notes (starts at 25.30 mins) Should therapists write notes during or after sessions? Rory explains that he generally would not write notes during sessions, instead doing so from memory after the client has left. However, he might ask whether the client minded him taking notes during the session if there was some particularly complex information being provided, or a safeguarding issue had cropped up. There is a difference between clinical notes, which should be factual, and process notes, which person-centred therapists may make for their personal use or to take to supervision; these may be more based on the therapist's opinions and feelings. Different modalities may use different types of notes and note-taking practices; for example, CBT generally involves more use of paperwork during sessions. Do ensure too that - if you practise with an agency or counselling employer - that you follow the organisation's policy on note-taking. Counsellor CPD is an online library of on-demand lectures for qualified practitioners of counselling and psychotherapy. Links and Resources Online and Telephone Counselling course Counselling Study Resource Counsellor CPD Counselling Tutor Facebook group Counselling Tutor Facebook page Counselling Tutor website Basic Counselling Skills: A Student Guide Counselling Theory in Practice: A Student Guide


    165 – Is Online Therapy Safe? Oct 10, 2020
    Show notes

    Self-Care in Online Personal Development Groups - Ethics of Self-Care Episode 165 of the Counselling Tutor Podcast focuses on self-care, with Ken Kelly and Rory Lees-Oakes starting off by discussing self-care in online personal development (PD) groups. 'The Digital Counselling Revolution' then looks into the question 'Is online therapy safe' and gives ways to ensure personal safety during sessions. Finally, in 'Practice Matters', the presenters discuss the ethical importance of good self-care. Self-Care in Online PD Groups (starts at 1.25 mins) While PD groups have traditionally been a face-to-face phenomenon, the COVID-19 situation has led many now to be conducted online. Looking after yourself during and after participation in a PD group has always been important, and the online nature of this now raises some additional challenges. Ken and Rory look at: what a PD group is how PD groups typically are run the purpose of PD groups how PD groups link to theoretical learning possible gains from participation in a PD group potential challenges of PD groups how to us self-care to offset these challenges. In particular, Rory suggests finding your own 'decompression plan': just as deep-sea divers have to come back up to the surface slowly, in manageable steps, so it is important to allow yourself time to settle after a PD group, reflecting on the learning about your process that has taken place before you become involved once more in everyday life. If participating in a PD group online feels daunting to you, do remember that this way of working replicates the way in which much counselling is currently taking place - so your involvement in online PD work is helping to equip you for counselling online. Is Online Therapy Safe? (starts at 15.45 mins) Client safety is key in counselling and psychotherapy - and online working opens up a whole new dimension of this. While the therapy room is quite a protected environment, where you and the client can both see and hear what is happening around you, online or telephone working may involve background sounds in both your and their environments. This may make your clients (or you) wonder, is only therapy safe? How will they/you know whether these background sounds can be ignored as outside, peripheral noises, or whether they signal a loss of privacy at one or both ends of the therapeutic relationship? Ken and Rory discuss how to prepare for and deal with this eventuality, supporting clients to develop trust in you and the relationship, and enabling them to signal to you effectively if they need to stop a session before the end. Issues discussed in answer to the question 'Is online therapy safe?' include the use of a safe word, technology to support privacy, and technology that can threaten privacy. Rory has created a handout on safety considerations in online therapy, which you can download here or access through the Counselling Study Resource. And you might like to check out our course, Online and Telephone Counselling, which: has been awarded Quality Checked training recognition by the National Counselling Society (NCS) meets the British Association for Counselling and Psychotherapy (BACP) competence framework requirements for practitioners who wish to work with clients via telephone and e-counselling; the course exceeds 80 hours of guided learning, and the learning outcomes are mapped to the BACP competences for telephone and e-counselling. Counselling Tutor is a recognised Association for Counselling & Therapy Online (ACTO) Online Training Provider, and this course enables the graduate to join ACTO. The course equips practitioners with the skills, knowledge and abilities to work online and offer services as an online and telephone counsellor, providing that the practitioner already holds a formal recognised counselling qualification. You can read over 1,000 reviews of the course on our website too. Ethics of Self-Care (starts at 26.25 mins) The BACP's Ethical Framework for the Counselling Professions refers to the importance of self-care (2018: 27): Care of self as a practitioner We will take responsibility for our own wellbeing as essential to sustaining good practice with our clients by: taking precautions to protect our own physical safety monitoring and maintaining our own psychological and physical health, particularly that we are sufficiently resilient and resourceful to undertake our work in ways that satisfy professional standards seeking professional support and services as the need arises keeping a healthy balance between our work and other aspects of life. Working online demands more of us than working face-to-face; Ken and Rory explain why this is so, and explore the different aspects of this way of working that contribute to this phenomenon. The presenters also discuss different forms of self-care, including meditation, mindfulness, walking and sleeping. Links and Resources Online and Telephone Counselling course Counselling Study Resource Counsellor CPD Counselling Tutor Facebook group Counselling Tutor Facebook page Counselling Tutor website Basic Counselling Skills: A Student Guide Counselling Theory in Practice: A Student Guide


    164 – Online Therapy Contract Oct 03, 2020
    Show notes

    Practising Skills in an Online Training Environment - Children and Loss In episode 164 of the Counselling Tutor Podcast, Ken Kelly and Rory Lees-Oakes discuss creative ways of practising skills online. 'The Digital Counselling Revolution' then focuses on specific areas in online therapy contracts. Last, in 'Practice Matters', Rory talks to Nicola Hughes about working with bereaved children. Practising Skills in an Online Training Environment (starts at 1.40 mins) Being expected to practise your counselling skills online may feel challenging, but it is really good preparation for online working with clients. Rory and Ken use Zoom to record these podcasts, and this is one of the online video technologies you can use to practise skills. Ken and Rory provide tips for practising your skills online: Ensure you have good headphones, so you can hear what your practice partner is saying really clearly. If using video technology, then try to sit in a well-lit position, so that your partner can see you properly. Try turning off your webcam as a way of practising for telephone counselling, and to hone your listening skills. Rory explains that when training students face-to-face, he used to get them to sit back-to-back to create a similar result. Bear in mind that silence can be trickier when working by telephone and online than in person, as the other person might not be sure whether you are still there. It's good to cover this in contracting, explaining that you may sometimes be silent, and why. Try recording your sessions, and watching them back - you could even score yourself using the Carkhuff scale; Rory also describes a system for evaluating your skills that was suggested by Mick Cooper. It can be very developmental to try a fishbowl session using Zoom. You might like to consider joining our Counselling Study Resource (CSR) if you would like to learn more about counselling skills. This includes an area dedicated to counselling skills, where each counselling skill is defined, along with an analysis of how it helps the client and the therapist, and some audio examples of the skill being applied. What's more, we are currently offering a special concession, to help counselling students in these challenging times. Online Therapy Contract (starts at 17.00 mins) Over the years, contracting in counselling has become a more developed process, and this process is changing more with the current digital revolution in the world of counselling and psychotherapy. Working online requires some different elements to be included in the contract - for example, what would you do if the person you were counselling online, who lives alone, suddenly became seriously ill and collapsed during your session? Ken and Rory talk through what additional elements to include in an online therapy contract, for example: information on the benefits and challenges of online counselling for clients technical instructions and troubleshooting privacy and confidentiality (to ensure you adhere to the General Data Protection Regulation) provision for getting a digital signature from your client. Rory has created a handout on specific areas to include in online therapy contracts that you can download here, or access through the Counselling Study Resource. And you might like to check out our course, Online and Telephone Counselling, which: has been awarded Quality Checked training recognition by the National Counselling Society (NCS) meets the British Association for Counselling and Psychotherapy (BACP) competence framework requirements for practitioners who wish to work with clients via telephone and e-counselling; the course exceeds 80 hours of guided learning, and the learning outcomes are mapped to the BACP competences for telephone and e-counselling. Counselling Tutor is a recognised Association for Counselling & Therapy Online (ACTO) Online Training Provider, and this course enables the graduate to join ACTO. The course equips practitioners with the skills, knowledge and abilities to work online and offer services as an online and telephone counsellor, providing that the practitioner already holds a formal recognised counselling qualification. Children and Loss (starts at 30.40 mins) In this part of the Counselling Tutor Podcast - aimed at supporting qualified practitioners to sharpen their competence through continuing professional development (CPD) - Rory speaks to counsellor Nicola Hughes, who has specialist knowledge of this important area. Rory and Nicola explore how to avoid euphemisms for death, how to frame death when talking to children, and how to support parents and families to grieve together. A stark statistic is that a parent of a child under 18 dies every 22 minutes in the UK. This highlights the prevalence of bereavement among children and young people. Working with them requires different knowledge and knowledge from working with bereaved adults. You can listen to Nicola's lecture on children and loss in the Counsellor CPD library. Ensuring the completion of regular CPD helps counsellors and psychotherapists better serve their clients. Links and Resources Online and Telephone Counselling course Counselling Study Resource Counsellor CPD Counselling Tutor Facebook group Counselling Tutor Facebook page Counselling Tutor website Basic Counselling Skills: A Student Guide Counselling Theory in Practice: A Student Guide


    163 – Questions to Ask Counselling Placement Sep 26, 2020
    Show notes

    The Black-Hole Effect - Preparing to Work with Self-Harm In episode 163 of the Counselling Tutor Podcast, Ken Kelly and Rory Lees-Oakes look at questions to ask at counselling placement interviews. 'The Digital Counselling Revolution' then focuses on another theory to be aware of when working online: the black-hole effect. Last, in 'Practice Matters', the presenters discuss working with clients who self-harm. Questions to Ask at Counselling Placement Interviews (starts at 1.30 mins) New to placements? Read our complete guide to counselling placements for the whole journey, from finding one to thriving in it. You'll find lots of discussions about interviews for counselling placements in our Facebook group. It's usual to feel preoccupied with what the interviewers will ask you, but do remember that the interview process is a two-way dialogue, and you will also have the opportunity to ask questions at your counselling placement interview. It's not just about them deciding that you're suitable for the role: you can also use the interview as an opportunity to find out whether this placement and this agency are right for you. Ken and Rory suggest various questions to ask at counselling placement interviews: 'What is your process for assessing and allocating clients?' This question can really help you gauge the ethical quality of the agency, as student counsellors should not be given clients with complex needs. Even qualified counsellors need always to ask themselves whether the client's presentation is within their competence level before starting work with them. Working beyond your confidence is potentially damaging to the client (in terms of breaching the ethical value of non-maleficence, i.e. doing no harm) and to you as the counsellor (potentially unnerving you and diminishing your, your agency's and the profession's reputations). 'What other activities and support are offered?' For example, some agencies provide free or low-cost CPD opportunities. There may also be group discussions. Feeling well supported by your placement manager is really important. 'What are the referral pathways and how are they activated?' It's good to get to understand how clear these are, ensuring that you will have the chance to work with a good supply of appropriate clients. 'Could I look at the room where I'd be working, please?' This would be really interesting to see at the placement, if possible, as ensuring a safe and secure environment for both you and your clients is another important part of ethical practice. Above all, remember that you will be happiest, most fulfilled and most comfortable working at an agency whose values and philosophy are a good fit with your own. The Black-Hole Effect (starts at 15.20 mins) Working online as a counsellor - an intrinsic part of the digital counselling revolution - requires an awareness of various theories that you may not have learned about in your training for face-to-face work. In the previous podcast, we looked at the disinhibition effect - and now we continue this dive into online-specific theories turning to the black-hole effect. This term describes the situation when a client disappears and never comes back, i.e. there is an unplanned and very abrupt ending. This could happen between sessions or even mid-session, given the lack of joint physical presence in online and telephone working. Rory describes an example of how he experienced this phenomenon himself while involved in a leisure activity, online gaming. The black-hole effect describes not just the hole left by the 'missing' client but also the multiple feelings of deficit that may arise in the therapist as a result. For example, you may wonder whether you did something wrong, and feel concern for the client's wellbeing. Like the online disinhibition effect, the term 'black-hole effect' was first coined by American psychologist John Suler - in this case, in 1997 in his blog entry entitled 'The Black Hole of Cyberspace'. (If you click on this link, our top tip is to scroll down!) The black-hole effect describes not just the hole left by the 'missing' client but also the multiple feelings of deficit that may arise in the therapist as a result. It's important to plan for the possibility of an unplanned, abrupt ending at the contracting stage, ensuring that both parties have a second means of communicating with each other in case of technology failure. It's also good practice to contract with the client on what action they would prefer you to take if they don't 'turn up' for a session (e.g. do nothing or call an agreed number). You can find an article about this phenomenon on the Counselling Tutor website. Rory has also created a handout that you can download here, or access through the Counselling Study Resource. And you might like to check out our course, Online and Telephone Counselling, which - we are proud to announce - has recently gained Quality Checked recognition from the National Counselling Society. Preparing to Work with Self-Harm (starts at 26.40 mins) In this part of the Counselling Tutor Podcast - aimed at supporting qualified practitioners to sharpen their competence - Rory and Ken talk about working with clients who self-harm, an increasingly common presentation. Ken and Rory: explain the vicious cycle of self-harm, which can become addictive and be extremely challenging to break, with clients feeling well and truly stuck in the pattern look at the different forms that self-harm can take examine what self-harm is and is not discuss possible societal factors influencing self-harm refer to the importance of high-quality assessment and contracting, especially with regard to confidentiality and its limits talk about the role of counselling and other forms of help in supporting people who self-harm. Links and Resources Online and Telephone Counselling course Counselling Study Resource Counsellor CPD Counselling Tutor Facebook group Counselling Tutor Facebook page Counselling Tutor website Basic Counselling Skills: A Student Guide Counselling Theory in Practice: A Student Guide


    162 – Counselling Clients on Medication Sep 19, 2020
    Show notes

    Being Sent for Counselling - Managing the Disinhibition Effect In episode 162 of the Counselling Tutor Podcast, Ken Kelly and Rory Lees-Oakes look at mandatory personal counselling for students of counselling and psychotherapy. 'The Digital Counselling Revolution' then focuses on a theory to be aware of when working online: the disinhibition effect. Finally, in 'Practice Matters', the presenters discuss counselling clients on prescription medication. Being Sent for Counselling (starts at 1.30 mins) Given that we are taught in our counselling studies that people should not be 'sent' for counselling - i.e. that counselling should always be an active choice by the client - then the fact that many practice-level counselling and psychotherapy courses require students to have a certain number of hours of personal counselling seems incongruent. The amount required can vary greatly, depending on a combination of the course provider, the awarding body and the modality being studied. Rory and Ken provide some tips on how to approach this course requirement: If the thought of having to have personal therapy is not a welcome one for you, do reflect on your feelings about this. Bear in mind that there is no reason why counselling should only be for people with specific problems of which they're already aware: many people use it for personal development and growth. Practice-level counselling training naturally gives rise to many issues that you could take to personal counselling, e.g. your personal development, juggling the various demands in your life, and how you experience the group dynamics on your course. Waiting until you are on your placement and so client-facing may provide you with more issues to reflect on, e.g. your feelings in that situation. Remember the Johari window: we know only what we are aware of. And personal counselling gives us the opportunity to become aware of parts of us that are currently unseen. When going for personal counselling, try to enter fully into the spirit of it, rather than observing the counsellor and trying to make links between your learning and how they are working. Experiencing personal counselling helps you become a better counsellor by learning how it feels to be in the client's chair. Personal counselling will provide you with great material for your personal-development assignments at college. Managing the Disinhibition Effect (starts at 14.00 mins) Working online as a counsellor - an intrinsic part of the digital counselling revolution - requires an awareness of various theories that you may not have learned about in your training for face-to-face work. One of these is the disinhibition effect. You may have heard the term 'keyboard warrior', describing someone who behaves aggressively or unkindly online. It is the disinhibition effect that lies behind this phenomenon, creating a feeling of freedom and lack of accountability that makes people behave online in ways they would not in person. The term 'disinhibition effect' was first coined by psychologist John Suler in his 2004 paper 'The Online Disinhibition Effect'. Ken and Rory explore the impact of this on boundaries and clients' extent of self-disclosure. They warn that the disinhibition effect can also affect the counsellor: supervision is vital in protecting against this. You can find an article on the disinhibition effect on the Counselling Tutor website. Rory has also created a handout that you can download here, or access through the Counselling Study Resource. Counselling Clients on Medication (starts at 26.45 mins) In this part of the Counselling Tutor Podcast - aimed at supporting qualified practitioners to sharpen their competence - Rory and Ken talk about counselling clients who are on mental-health-related medication, e.g. antidepressants or tablets to treat anxiety. Many clients find medication helpful, and it can be useful and complementary to the therapy process. However when counselling clients on medication, knowing what your client takes and understanding the possible effects of their medication is important. For example, some types of medication can take a while to settle down when the client first starts taking them, and they may also affect how the client experiences emotions. The key when counselling clients on medication is to: ask about medication at assessment research any drugs that the client tells you about think about if/how this could impact on establishing and maintaining psychological contact (the very first of Carl Roger's six conditions) Links and Resources Online and Telephone Counselling course Counselling Study Resource Counsellor CPD Counselling Tutor Facebook group Counselling Tutor Facebook page Counselling Tutor website Basic Counselling Skills: A Student Guide Counselling Theory in Practice: A Student Guide


    161 – Synchronous and Asynchronous Communication in Counselling Sep 12, 2020
    Show notes

    Managing Study Anxiety - Is Assessment Misunderstood? In episode 161 of the Counselling Tutor Podcast, Ken Kelly and Rory Lees-Oakes provide tips on how to manage the anxiety that you may naturally be feeling at the prospect of starting the new academic year. 'The Digital Counselling Revolution' then looks at synchronous and asynchronous communication in counselling - what these are and the various pros and cons of each. Last, in 'Practice Matters', the presenters discuss counselling assessment, with reference to a lecture in Counsellor CPD. Managing Study Anxiety (starts at 1.30 mins) Ken recalls his feelings of anxiety when beginning his counselling studies, even in more 'normal' times. Indeed, many students of counselling and psychotherapy may be returning to study after a gap in education; in this situation, it is very natural to feel self-doubt and a lack of confidence. With all the changes to counselling training that have come about as a result of the COVID-19 situation (see podcasts 159 and 160), it's no wonder that anxiety levels may be even higher. This is evident in recent posts in the Counselling Tutor Facebook group. Ken and Rory provide some hints on how to manage your anxiety in this situation: Focus on self-care, making sure you spend some time doing things that you find relaxing. What exactly these activities are will vary between people. For Rory, getting out for a walk is really helpful - and spending time in nature is an effective form of relaxation for many people. Ken describes his use of mindfulness and meditation as a way to start his day in a calm way. Again, this is widely considered helpful for greater self-awareness and serenity. Remember too that anxiety can be contagious - might you be picking up on other people's anxiety rather than truly feeling your own? It can help to reflect on this, to try to separate the two, and to rationalise your own anxieties. Most important of all, don't hide and bottle up your anxiety - instead, speak about it with others who will understand, for example your peers on your course. The Counselling Tutor Facebook group is also a great place to do this. Feeling less alone with your feelings can really help dissipate them. Don't forget that it is not selfish to self-care - if we look after ourselves, we become better able to help others. You might also like to consider joining our Counselling Study Resource (CSR), with a wide range of lectures and resources to support you in your counselling studies. Synchronous and Asynchronous Communication in Counselling (starts at 16.45 mins) The digital revolution in the world of counselling and psychotherapy offers a range of ways of communicating with clients. These can be divided into synchronous and asynchronous methods. In brief, synchronous communication is real-time communication, while asynchronous communication is delayed-time communication. So when Ken and Rory are speaking with each other on the podcast, they are in synchronous communication. Asynchronous communication would take the form of, for example, emailing or text messaging. Rory describes the history of asynchronous communication and how it has always been more complex to handle, even leading to a breakdown in the relationship between Sigmund Freud and Carl Gustav Jung, whose letters to each other became increasingly bitter over the period of their correspondence (1906-1913). This perhaps reflects the disinhibition effect too. In asynchronous communication, the emotion behind the writing of the other party is harder to pick up, and it is easier to reply in a way that is inadvertently ambiguous. Reading back over our reply before sending it is always a good idea - and in some ways gives us more chance than in synchronous communication to phrase our response just right. Whether or not asynchronous counselling would be helpful for you depends at least partly on your own ease with the written word. For example, it may not be a good choice for someone with dyslexia. If counselling asynchronously, it can also be a good idea to prepare for this by discussing with the client the possibility of misunderstandings, and to make it clear that you are open to receiving feedback. Is Assessment Misunderstood? (starts at 29.05 mins) In this part of the Counselling Tutor Podcast - aimed at supporting qualified practitioners to sharpen their competence - Rory and Ken talk about the importance of assessment. For counsellors who are newly qualified or entering private practice, it can be sensible to seek specific training on assessment. The first stage of all in this process is to examine your own relationship with the process of assessment. Rory looks at the history of assessment, including Carl Rogers' focus on this. You are also signposted to a specialist lecture by psychologist John Mellor-Clark, who is the Managing Director of CORE Information Management Systems (CORE IMS), and also serves as Visiting Professor at the Centre for Community Mental Health, Birmingham City University. In this, John explores the use of outcome questionnaires in therapy using the CORE Outcome Measure as an example. You can catch John's lecture in Counsellor CPD, an online library of on-demand lectures for qualified practitioners of counselling and psychotherapy. Links and Resources Online and Telephone Counselling course Counselling Study Resource Counsellor CPD Counselling Tutor Facebook group Counselling Tutor Facebook page Counselling Tutor website Basic Counselling Skills: A Student Guide Counselling Theory in Practice: A Student Guide


    160 – Benefits and Challenges of Counselling Clients Online Sep 05, 2020
    Show notes

    Blended Learning - Working with Bereavement Welcome to episode 160 of the Counselling Tutor Podcast, in which Ken Kelly and Rory Lees-Oakes discuss what blended learning is, and what it can offer you. Then, our new slot 'The Digital Counselling Revolution' looks at the benefits and challenges of counselling clients online. Finally, in 'Practice Matters', Rory talks to counsellor and trainer Nicola Hughes about the important topic of bereavement. Blended Learning (starts at 1.30 mins) The term 'blended learning' - which has been around for decades - refers simply to learning that uses a number of different types of input. However, in the current situation of the COVID-19 pandemic and consequent need for social distancing, blended learning is about combining face-to-face with remote learning. This represents a revolution in counselling training, which is both exciting and challenging. In particular, blended learning requires you, as a student counsellor, to take more responsibility for your own learning. If you are able to rise to this challenge, you have the opportunity to: benefit from the huge range of resources available via technology connect with peers more widely, e.g. through the Counselling Tutor Facebook group select resources that fit more closely with your own learning style (i.e. auditory, kinaesthetic or visual). When selecting resources to use, do ensure that they are citable, so that you can reference your sources in an academically rigorous way for your learning institution. You might like to consider joining our Counselling Study Resource (CSR), which draws on our long experience of providing technology-based learning to bring you a wide range of lectures and resources that are mapped to the main counselling UK qualifications and can all be cited in your assignments. Benefits and Challenges of Counselling Clients Online (starts at 16.15 mins) The current digital revolution in the world of counselling and psychotherapy brings both benefits and challenges for clients and counsellors alike. The key benefit of online counselling for clients may be better access to therapy for people who might otherwise have been unable or unwilling to get help, e.g. if travelling is difficult for them, if they have caring responsibilities, or if they are concerned about the possibility of being seen entering or leaving the counsellor's premises. Counsellors may also benefit from having no travel time (as they may be able to work from home more easily) and the cost saving of not having to hire a room. Challenges in counselling clients online, meanwhile, include the change in practitioner training, since online working brings the need to understand the technology, the specific psychological theories (e.g. the disinhibition effect and the black-hole effect), and the application of skills. Also, online working is not suitable for all client presentations and mind-sets. Rory has also written a handout on the benefits and challenges of counselling clients online. You can download this free of charge here, or access it through the Counselling Study Resource. You might also like to check out our course, Online and Telephone Counselling. Working with Bereavement (starts at 33.55 mins) In this part of the Counselling Tutor Podcast - aimed at supporting qualified practitioners to sharpen their competence - Rory talks to Nicola Hughes, who completed her student placement in a bereavement agency and has since built ten years' experience in working with bereavement and loss. Key issues covered in the interview are the: shift over time in how grief is viewed theoretically and thus worked with use of euphemism and metaphor in grief importance of self-awareness and reflection to working with others' grief effect of culture and other aspects of group identity on grieving. You can catch Nicola's lecture in the Counsellor CPD library. Watch out too for another lecture coming soon, specifically on Nicola's specialist area: working with bereaved children.


    159 – Challenges in Online Counselling Training Aug 29, 2020
    Show notes

    The Digital Counselling Revolution - Existential Therapy Welcome to episode 159, the first in our brand-new series of the Counselling Tutor Podcast. In this episode, Ken Kelly and Rory Lees-Oakes discuss the challenges of online counselling training where much of the input is provided remotely. Then, in an innovative new slot 'The Digital Counselling Revolution', the presenters look at where counselling is going in the era of social distancing and reduced opportunity for face-to-face contact. Last, 'Practice Matters' focuses on existential therapy, with input from guest lecturer Professor Mick Cooper. Challenges in Online Counselling Training (starts at 1.50 mins) Counselling is different from many other fields of study in that it can be very challenging for students and teachers alike to switch to remote learning and teaching. The current COVID-19 pandemic has led to a need to adapt quickly to this new way of working. Students are facing huge challenges never seen before. Indeed, recent research by Professor Susanna Loeb at Brown University shows that online classes are generally less effective than in-person teaching for most learners, and particularly for those with weaker academic backgrounds. One of the key losses in online learning is that of peer support. Indeed, the Education Endowment Foundation found that peer interactions can provide motivation and improve learning outcomes. So what can you do to help yourself in this brave new world, particularly with regards to online counselling training? Ken and Rory suggest the following: Join the Counselling Tutor Facebook group, where you can connect with over 32,000 students, tutors, qualified counsellors and supervisors. It's a great opportunity to ask any questions and discuss your learning, getting other people's ideas and input into your learning. Consider starting your own small peer support group with others from your course, for example using Zoom or Skype. For your online counselling training, try to attend the live versions of any lectures rather than rely on the recorded ones. This allows you to ask questions at the time, and so clarify your understanding when the tutor is there to answer them. Use your webcam when attending live lectures, as this makes you far more likely to stay focused and not be tempted to multitask. Close any other programs and apps that 'go ping'! In other words, don't have other websites and software open that will send you notifications when you need to be concentrating on your learning. Put in robust planning for your study. For example, you might like to consider complementing your formal studies with some back-up support from experienced specialists in online learning (not the case for many tutors), for example via our Counselling Study Resource (CSR). In summary, it's important to take your online studies just as seriously as you would when studying in the classroom. The Digital Counselling Revolution (starts at 19.23 mins) In this new slot for this academic year, we will be exploring lots of different aspects of technology-assisted therapy, a hot topic in the world of counselling and psychotherapy. Counselling online is a very different environment than counselling face-to-face - and so change is needed in order to be able to adapt to this new way of working, and to do so safely, effectively and ethically. As with all change, there can be 'pain in the pivot'. Counselling Tutor has created a course, Online and Telephone Counselling, to support you in this. Offering over 80 learning hours, it meets the BACP's competences for telephone and e-counselling. Key to pivoting successfully to online working is having an online mind-set ourselves. Feeling that online counselling is less effective than face-to-face working may well undermine the therapeutic relationship and/or our clients' confidence in their therapy. Research suggests that it is perfectly possible to achieve positive and meaningful outcomes for clients by working online. Does this feel true for you? And if not, might this reflect your own relationship with technology? As Rory points out, technology and counselling are in fact long-established partners, with Carl Rogers using technology to audio-record and film counselling sessions many years ago as a way of helping practitioners to learn and develop. Ken and Rory provide some tips on understanding and developing your relationship with technology: Journal about this, as a way to develop your own self-awareness. If you identify shortfalls or reticence in your use of technology, have a look on YouTube for videos that could show you how to tackle any such gaps in your knowledge and skills. Remember too that all providers of technology products (e.g. Zoom) link to their own training videos from their websites. Try searching online for 'free basic computer courses'. Try not to think of online counselling technology as strange and different - you likely use your microwave and TV without a second thought, and this can become just as familiar and comfortable with the right training and practice. Existential Therapy (starts at 34.40 mins) In this part of the Counselling Tutor Podcast - aimed at supporting qualified practitioners to sharpen their competence - Rory talks to Professor Mick Cooper, whose lecture on existential therapy has recently been added to the Counsellor CPD library. Mick provides an introduction to existential therapy, its routes in existentialism (a branch of philosophy), and how many of the core ideas can be applied by therapists in any modality. Mick and Rory also discuss: key figures in existentialism and existential therapy, e.g. Kierkegaard, Buber, Sartre and Frankl differences from and similarities with the person-centred approach which clients might be suited - or not suited - to this approach.


    158 – BACP Special: Employment for Counsellors Jul 18, 2020
    Show notes

    During the academic breaks, the Counselling Tutor Podcast returns periodically with special editions - and in this last podcast of the current season, Rory Lees-Oakes talks to Kris Ambler (Workforce Lead) at the British Association of Counselling and Psychotherapy (BACP) about how the professional body is seeking to enhance employment for counsellors and psychotherapists. Finding paid work as a counsellor is a frequently occurring topic in our Facebook group. Kris describes his role at the BACP, explaining that the professional body is working hard to represent the voice of counsellors and psychotherapists to employers in the private, public and third (charitable) sectors. It is keen to drive growth in paid job opportunities for counsellors. Kris and his team also work to support individual BACP members with business issues. Examples of interventions aimed to enhance employment opportunities for counsellors that Kris has been involved in include: being contacted by an employer/organisation that is designing and implementing a wellbeing plan, and needs to know how best to employ counsellors or to access their skills supporting bodies that represent groups of businesses, e.g. the Federation of Small Businesses (FSB) and Advisory, Conciliation and Arbitration Service (ACAS) in creating packages of support and toolkits to support mental wellbeing in the workplace working with the John Lewis Partnership's Working Well Coalition to campaign to cabinet ministers on the policy changes needed in this area. The linking theme in all projects is the importance of ensuring that employers understand the value of counsellors' contribution to workplace wellbeing. Rory and Kris explore current challenges in the world of counselling and psychotherapy, both those dating from before the current COVID-19 pandemic and those that have resulted from this. These include: rising depression rates in millennials understanding of why some people don't seek support when they need it high suicide ideation and rates in the construction industry and the farming community campaigns for greater investment in psychological wellbeing, to match the increased interest in mental health. Many counsellors these days have portfolio careers, e.g. combining private practice with employee assistance provider (EAP) work. Kris works to support practitioners within this mixed economy, for example: disseminating news of public-sector contracts for counselling services providing information on portals with which to register to see future opportunities educating therapists on public-procurement processes to enable them to apply for these encouraging individual practitioners and small counselling providers to form consortia to apply for service contracts addressing the challenges of working from home (especially during the pandemic) campaigning for fair pay (e.g. equal rates for telephone and face-to-face work from EAPs). That's all, folks, for this season - but the Counselling Tutor team will be back in the new academic year. In the meantime, we hope you enjoy your summer break from studies - but if you do find yourself getting bored or missing your learning, do check out our links below for lots of resources! They're also a great way to prepare for the next year of your studies in due course, as the start of the new term approaches.


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