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    Business

    Conquer the Chaos

    Conquer the Chaos takes you behind the scenes with entrepreneurs and thought leaders as they share the vulnerable moments that changed them and real advice on how to grow a successful small business. What can look like smooth growth on the outside is often chaotic on the inside. Host Clate Mask, CEO of Keap, has seen both hockey-stick growth and the damage the dark side of entrepreneurship can do on relationships and business success. He shares his own experiences, his six keys to success, and lessons of his own in this engaging conversation that will give you the real stories behind successful companies, and what it took to get there.

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    Latest Episodes:
    039 - A Sale Is Just a Story - Drew Doolan Jan 04, 2017
    Show notes

    Drew Doolan started his business, Sites N Stores, in 2008 to help small businesses build their websites and "be the big brother" of the small businesses they were working with. Drew has since grown is company to have 35 full-time employees, but it was a long road.

    He talks with Clate and Scott about the fear of hiring that first person and getting over viewing employees as "necessary evils"; the shadow of discontent that came over his business four years ago and how they overcame that; and the importance of continuing to tell your company's story.

    Looking to purposefully grow your business? Check out our 2017 Strategic Planning Kit

    Check out this and other episodes at smallbusinesssuccess.com.

    Drew is a member of Elite Forum.


    004 - A Man is a Success if… - Matt Leitz (Rebroadcast) Dec 28, 2016
    Show notes

    Matt Leitz is a born entrepreneur—he even thought he invented social networking. Clearly he didn't, but he brings that passion to his role as President of Clever Investor. He shares with Clate and Scott the struggles his company faced along the way—like losing every customer's credit card information—as well as the big wins, like helping customers get results and taking a six-week vacation.

    Want to learn how Matt uses Infusionsoft to automate her business? Check out his video by filling out the form in the sidebar at smallbusinesssuccess.com.


    003 - Two Scientists Walk Onto a Pecan Grove - Abigail Olaya (Rebroadcast) Dec 21, 2016
    Show notes

    Abigail Olaya and her husband went from corporate work to owning their own business during the U.S. economic downturn of 2008. They now run Venue at the Grove, a wedding venue and experience in Phoenix, Arizona. Their business journey hasn't been easy—when Abigail was pregnant with triplets, her one remaining site coordinator resigned a mere month before Abigail's due date. She talks with Clate and Scott about her founder's story, how she and her husband leapt from corporate to entrepreneurs, building a team that aligns with company culture, and balancing family and business.

    Want to learn how Abigail uses Infusionsoft to automate her business? Check out her video by filling out the form in the sidebar.

    Check out this and other episodes at smallbusinesssuccess.com.


    038 - Stages of Small Business Success Dec 14, 2016
    Show notes

    All small businesses have the same stages of growth to go through. Which are you in? Click here to download a chart of these different stages so you can follow along as Scott Martineau interviews Clate Mask about the stages of small business success.

    Why are these stages important? Because there's no one-size-fits-all sales or marketing solution for small businesses. The stages of small business success depend on a business' income and number of employees, and where you are determines what hurdles your business is facing.

    What stage are you in? Find out by taking our quiz!

    In this episode:

    The 7 Deadly Sins of Solopreneurs

    The 7 Deadly Sins of New Employers

    The 7 Deadly Sins of Steady Operations

    The 7 Deadly Sins of 7-figure Businesses

    The 7 Deadly Sins of Growth Companies

    Check out our e-book "Defining and Achieving Small Business Success" which walks you through the reasoning behind the Stages of Small Business Success.

    037 - Always Be the Weirdo in the Room - Pamela Slim Dec 07, 2016
    Show notes

    Pamela Slim started out as a director at Barclays Global Investors and quit her job to become a consultant and found she was made to be an entrepreneur. Two books and a brand new startup space later, she's working with small businesses across the nation to help them find their community and develop a local presence.

    She talks with Clate Mask and Scott Martineau about how entrepreneurs—especially solo-preneurs—can find all the resources available to them, and finding their watering holes for community and customers.

    Check out "Your Game Plan" for insights into how to strategically grow your small business.

    Mentioned in this episode:

    "Escape From Cubicle Nation" by Pamela Slim

    "Body of Work" by Pamela Slim

    "If I Ran the Circus" by Dr. Seuss

    "Conquer the Chaos" by Clate Mask and Scott Martineau

    "Quiet" by Susan Cain

    "The Quit Alternative" by Ben Fanning

    Watch the Facebook Live version of this podcast.

    Check out this and other episodes at smallbusinesssuccess.com.


    036 - Getting Accustomed to Risk - Paul Tobey Nov 30, 2016
    Show notes

    Paul Tobey, CEO of Training Business Pros, wasn't always an entrepreneur–in fact, he "fell out of the music industry" after years as a professional jazz musician. He and his family lost 22 years of hard work and had to rebuild, starting out with him and his family living in his parents' house. Paul talks with Clate Mask and David Bonney about making it after years of hard work and trying to find employees who weren't just punching a clock. As Clate says, if you have employee problems pulling you back, it's not the employee, it's you.

    What to do? Your purpose, values, and mission will really help you attract the right people who match your values and fit their role. Plus, David shares his 5 C's for hiring right.

    Ready to get started on hiring better? Check out our "Sales Team Hiring Guide."

    "The Alchemist" by Paolo Coelho

    "The Pilgrimage" by Paolo Coelho

    "Secrets of the Millionaire Mind" by T. Harv Ecker

    "Property Prosperity" by Dolf De Roose

    The books of Jim Collins

    The books of Gary Zukav

    Check out this and other episodes at smallbusinesssuccess.com.


    002 - Sailing off the Cliff - Stephanie Holmes (Rebroadcast) Nov 23, 2016
    Show notes

    Stephanie Holmes faced condescension when she floated the idea of deviating from just selling financial services. She wanted to help people change their spending habits, structure their debt, and have the life they want, and she had to start her own practice to do it. She later sold it when she started The Money Finder, of which she is currently the CEO. She chats with Clate and Scott about naysayers who tell her she's a "stupid little girl," seeing challenges as adventures, business inspiration, and how to grow a team and make sales happen without her direct involvement.

    Mentioned in this podcast: "Banker to the Poor" by Muhammad Yunus.

    Want to hire better like Stephanie? Check out our "Sales Team Hiring Guide."

    Check out this and other episodes at smallbusinesssuccess.com.


    035 - Re-engage Your Leads Part III Nov 16, 2016
    Show notes

    It's time to get into the nitty gritty of re-engaging unconverted leads. David Bonney, Carey Ballard, and demand generation specialist Jared Kimball talk email subject lines, preview text, email layout, CTAs and more. It comes down to proving to your recipients that your email not only deserves to be read, but that you deserve to be engaged with.

    Want to write better re-engagement emails? Check out our ebook, "The Small Business Guide to Writing Copy That Converts."

    Also check out our free email template pack, "10 Emails You Need to Close a Sale."

    Mentioned in this episode:

    "Made to stick" by Chip and Dan Heath

    Hemingway App

    Project Planning Framework

    The Typical vs Perfect Customer Lifecycle

    Check out this and other episodes at smallbusinesssuccess.com.


    034 - John McCain, Mitt Romney, and Clate Mask Nov 09, 2016
    Show notes

    On Friday, November 4, 2016, Arizona Sen. John McCain and former Massachusetts Gov. Mitt Romney held a forum with Infusionsoft CEO Clate Mask at Infusionsoft's headquarters.* Organized by McCain's office during his re-election campaign, the forum's focus was on small business growth and policies that enable that growth.

    Romney talked about raising wages and strengthening the economy through helping small businesses succeed and what venture capital firms examine when considering making an investment in a company. McCain discussed the Affordable Care Act, the American spirit of entrepreneurship, and providing opportunities to veterans. Mask encouraged politicians to consider small business growth a matter of national security and shared the policies he thinks place more challenges on small businesses.

    And of course, McCain and Romney discussed the presidential election and their thoughts on how our next president should work with Congress and the American people.

    Mentioned in this episode:

    "Conquer the Chaos" by Clate Mask and Scott Martineau

    Register for ICON, Infusionsoft's yearly conference

    Check out this and other episodes at smallbusinesssuccess.com.

    *This event and podcast episode are not a political endorsement from Infusionsoft. We welcome any policy maker of any political persuasion to visit Infusionsoft to discuss small business growth.


    033 - The Fading Oasis - Aly Saxe Nov 02, 2016
    Show notes

    Aly Saxe had already founded and grown a successful PR firm when, with two babies, she decided to start her PR software company Iris PR. Why would she leave the perfect business to start a new one? Aly talks with Clate Mask and Scott Martineau about tenacity, why it doesn't work to chase two dreams, and creating a product that changes customers' lives.

    Growing your first, second, third or more business? Save time and automate. Check out "25 Things Every Small Business Should Automate."

    Connect with Aly:

    Email: aly@myirispr.com

    Twitter: @Aly_saxe

    Check out this and other episodes at smallbusinesssuccess.com.


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