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    Technology

    Compromising Positions – A Technology Podcast

    The award-winning tech podcast that asks : “Are we the ones breaking the world?”

    Most tech podcasts are an echo chamber for builders. We step outside. We talk to the observers, the social scientists, and the deep thinkers who study the friction we create and the human systems we disrupt.

    Lianne Potter and Jeff Watkins strip away the industry fluff and pit academic research against the harsh reality of real organisations and real human incentives.

    We don’t just talk about AI, security, and automation; we explore the unintended consequences of our own “elegant” solutions.

    We’re here to look at tech through a different lens and ask the uncomfortable questions that the industry usually avoids. Because if you’ve built a system that has become everyone else’s problem, you have to ask:

    “Am I the compromising position here?”

    Advertise

    Copyright: © Property of Lianne Potter and Jeff Watkins

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    Latest Episodes:
    EPISODE 7: If Data is the new oil, how do we prevent data spills? Nov 09, 2023
    Show notes

    This week we have a very special guest, Reema Vadoliya. Reema is the passionate business founder of data consultancy, People of Data, a gifted storyteller, and a professional problem-solver.

    In this episode, Reema shares her insights on how to collaborate more effectively between cybersecurity and data professionals. She emphasizes the importance of empathetic communication, how sometimes quantifying risks is about gut feeling, not just metrics…


    We look at how we can use data-driven storytelling to engage and educate people about cybersecurity, including how to make our phishing simulation stats not only more interesting to non-cybersecurity people but also how to make it actually drive meaningful behavioural changes.

    Top 5 Takeaways for Building a Strong Data Culture and Cybersecurity:

    1. Collaboration is key: The best way to ensure data security is by fostering good relationships between cybersecurity and data teams. Encourage open communication and explain the importance of keeping data safe.

    2. Empathy is crucial: To solve problems effectively, it's important to understand the actual problem. Avoid closed questions and focus on the "why" behind the issue.

    3. Checklists can help: Consistent, repeatable, and reusable rules of engagement can prevent insecure practices and reduce the need for constant consultation with the security team.

    4. Quantifying risks is complex: Sometimes, you need to rely on gut feeling to balance a complex risk landscape. Business analysts can help identify potential risks that may have been overlooked.

    5. Start small: Building a strong data culture takes time. Start by removing barriers that make data feel unobtainable and use storytelling to help people understand complex concepts. Make better use of phishing data to tell better stories and improve outcomes.

    Links to everything we discuss in this episode can be found in the show notes and if you liked the show, please do leave us a review.

    Follow us on all good podcasting platforms and via our youtube channel, and don't forget to share on LinkedIin and in your teams. It really helps us spread the word and get high-quality guests, like Reema, on future episodes.


    We hope you enjoyed episode 7, If Data is the new oil, how do we prevent data spills? - See you next time, keep secure, and don’t forget to ask yourself, ‘Am I the compromising position here?’

    Show Notes

    The phrase ‘Data is the new oil’ was coined by Clive Humby in 2006. In this, he meant that data, like oil, needs refinement and processing to turn it into something useful. We couldn’t find the original conference in which Humby said this, but I did find an interesting article looking at this assertion years later called ‘Data is the new oil of the digital economy’ by WIREDwhich is worth a read.

    As of November 2023, GDPR fines can be up to 20 million euros, or up to 4% of a company’s global turnover of the preceding fiscal year (whichever is highest for the company found in breach of this regulation).

    A ‘DBA’ is a Database Administrator’. A DBA is a person who manages, maintains, and secures data in one or more data systems so that a user can perform analysis for business operations. DBAs take care of data storage, organization, presentation, utilization, and analysis from a technical perspective.

    The meme Jeff was talking about is the ‘Prince or Popstar meme.’ A nice write up of it can be found here.

    One of the best books at looking at the successes of checklists is Matthew Syed’s thought-provoking book, Black Box Thinking: The Surprising Truth About Success - highly recommended by team CP!

    Data in Practice: Systematizing data quality at Uber

    Uber’s Data Blog

    About Reema Vadoliya

    Reema is a passionate business founder, gifted storyteller and tireless advocate for inclusion in data. By challenging audiences to reshape their perception of data as a dreary necessity, she draws out the real human stories which organically empower intentional inclusion in data and beyond.

    After seven years and multiple roles in data, Reema decided to launch her new, trailblazing company, People of Data. Through this organisation she seeks to create a world in which data can be used as a springboard for understanding the real people that data represents.

    Reema is confident speaking about data strategy, analytical exploration, data collection and governance. Her talks offer a passionate manifesto for a world in which Equality, Diversity, Inclusion, and Belonging (EDIB) are the beating heart of all data handling and usage.

    An experienced speaker not afraid of digging into the gristle of the difficult topics, Reema’s talks push beyond a 1D (one demographic) view of data and offer a refreshing, multi-dimensional consideration of how humanised data can pioneer a brighter future.

    Links related to Reema Vadoliya

    Reema’s LinkedIn

    Reema’s Consultancy, People of Data


    EPISODE 6: What Would Dolly Parton Do? Nov 02, 2023
    Show notes

    Welcome to part two of our enlightening discussion with Matt Ballentine, Engagement Manager at Equal Experts.

    In this episode, Lianne Potter and Jeff Watkins continue this conversation and dive deeper into the nuances of modern-day communication and work dynamics. Do we need to set new etiquette for engaging in conversations? How do we establish norms when our work environment is evolving?

    Matt also shares insights on the importance of security in our workflow, the power of networking and the need for effective communication and some unconventional wisdom including our favourite thought experiment ever… what would Dolly Parton do?

    Establishing New Norms for Work: Top Tips

    1. Build Rapport: To establish new norms for work, you need to know who you need to influence and build rapport with them. Think about the language you use, ask for conversation, and set up a coffee club to create a comfortable environment.

    2. Embrace Discomfort: Getting comfortable with discomfort is essential to establish new norms for work. Use metaphors to help address problems and think about what Dolly Parton would do to enable better ideas.

    3. Be Inclusive: When off-shoring and outsourcing teams, think of the team as a whole. Be conscious of time zones and make people who are not in the room active participants.

    4. Prioritise Communication: Establishing new norms for work requires prioritising communication. If it doesn't get prioritised, it doesn't happen. Avoid firefighting and focus on drills, learning, talking, and listening to create a comfortable and productive work environment.

    Links to everything Matt discussed in this episode can be found in the show notes and if you liked the show, please do leave us a review and share on LinkedIin or in your teams, it really helps us spread the word and get high-quality guests, like Matt, on future episodes.


    We hope you enjoyed this episode - See you next time, keep secure, and don’t forget to ask yourself, ‘Am I a compromising position here?’

    Show Notes

    Goodharts law

    The Victorian Internet: The Remarkable Story of the Telegraph and the Nineteenth Century’s On-Line Pioneers by Tom Standage

    Copy, Copy, Copy: How to Do Smarter Marketing by Using Other People’s Ideas by Mark Earls

    Smells Like Team Spirit by Nirvana

    Britain Admits Defeat in Online Safety Bill Encryption Wired

    The Laws of Mathematics Don’t Apply Here Says Australian PM New Scientist

    100 Coffees Project

    About Matt Ballantine

    Matt is a sociologist who has accidently found himself working in the world of technology for thirty years. Today he's an engagement manager for software development business Equal Experts, and previously he's held leadership roles at the BBC, Microsoft, Reuters, global marketing agency Imagination and London housing provider RHP.

    In a parallel work universe he produces and presents a long-running technology management podcast WB-40, he's created a playing card deck to help inspire better innovation called PlayCards and most recently run a project to build a relationships through the medium of coffee (or tea).

    Matt lives in South West London with his partner, two children and a small family of saxophones.

    Links related to Matt Ballantine

    His PlayCards: https://stamplondon.co.uk/

    His Website: https://mmitii.mattballantine.com/

    His Podcast: https://wb40podcast.com/


    EPISODE 5: WAR (Metaphor), What is it good for? ABSOLUTELY NOTHING! Oct 25, 2023
    Show notes

    This Episode we are joined by Matt Ballentine, an Engagement Manager at Equal Experts.

    We do a deep dive into workplace culture and user-needs-centric cybersecurity.


    Matt believes that the essence of modern leadership isn't just about supervision, but about becoming a nexus between people and ideas.

    From the transformative shift of T-shaped managers to the pivotal role of psychological safety, we'll journey through the strategies leaders need to adopt to thrive in today's interconnected age.


    Get ready to challenge your understanding of work, play, and the art of connection in this two-part episode.

    Links to everything Matt discussed in this episode can be found in the show notes and if you liked the show, please do leave us a review and share on LinkedIin or in your teams, it really helps us spread the word and get high-quality guests, like Matt, on future episodes.


    We hope you enjoyed this episode - See you next time, keep secure, and don’t forget to ask yourself, ‘Am I a compromising position here?’

    Show Notes

    Collaboration by Morten Hanson

    Praise for Cyber Saint, Ben Aung @ Sage!

    Did Using Militaristic Language Make the Pandemic Feel Even Worse?

    The Protestant Work Ethic

    100 Coffees Project

    Talk: The Science of Conversation by Elizabeth Stokoe

    Campbell’s Law

    About Matt Ballantine

    Matt is a sociologist who has accidently found himself working in the world of technology for thirty years. Today he's an engagement manager for software development business Equal Experts, and previously he's held leadership roles at the BBC, Microsoft, Reuters, global marketing agency Imagination and London housing provider RHP.

    In a parallel work universe he produces and presents a long-running technology management podcast WB-40, he's created a playing card deck to help inspire better innovation called PlayCards and most recently run a project to build a relationships through the medium of coffee (or tea).

    Matt lives in South West London with his partner, two children and a small family of saxophones.

    Links related to Matt Ballantine

    His PlayCards: https://stamplondon.co.uk/

    His Website: https://mmitii.mattballantine.com/

    His Podcast: https://wb40podcast.com/

    His PlayCards: https://stamplondon.co.uk/

    His Website: https://mmitii.mattballantine.com/


    Episode 4 : CODE RED - Empowering engineers to secure our ci/cd pipelines Oct 18, 2023
    Show notes

    In this episode, our guest Josh Nesbitt, CTO of Glean a Leeds EdTech startup, shares his insights on securing the data of vulnerable people, the importance of accessibility and compliance in production-ready products, and the challenges of achieving usability, functionality, and security in concert.


    Join us as we debunk common misconceptions around agile and explore how security teams can be more creative in their approach. We’ll talk about how to use tooling and engagement to get engineers and security teams on the same page.


    Links to everything Josh discussed in this episode can be found in the show notes and if you liked the show, please do leave us a review and share on LinkedIin or in your teams, it really helps us spread the word and get high-quality guests, like Josh, on future episodes.


    We hope you enjoyed this episode - See you next time, keep secure, and don’t forget to ask yourself, ‘Am I a compromising position here?’

    SHOW NOTES

    Great blogs on how Shopify do engineering: https://shopify.engineering/

    The ‘curse of knowledge’ Jeff mentioned came from our discussions with Christian Hunt - Check out his episodes here

    Github Actions

    Nice guide on how to get started with Linting (a tool the analyses source code to flag programming errors and bugs)

    Rubocop - A Ruby static code analyser

    About Josh

    Josh is a software engineer and technical leader based in the UK. He’s been working on the web for the last 17 years, and during that time, he’s worked with a wide range of clients, from indie start-ups to some of the largest organisations in the world. His work spans from hands-on projects building large platforms to leading some of the best-performing teams in our industry.

    Alongside his work as a consultant, he also runs an internationally recognised conference called All Day Hey!, which brings people from all over the world to the heart of Leeds to learn, inspire and share stories.


    Links Related to Josh Nesbitt:

    Josh on Linkedin: linkedin.com/in/josh-nesbitt

    Josh at Hey! Including his amazing conference ALL DAY HEY!: https://heypresents.com/

    Josh’s podcast: https://heypresents.com/podcast


    EPISODE 3: I’M ONLY H.U.M.A.N.(S) Oct 11, 2023
    Show notes

    In this episode, we continue our conversation with Christian Hunt, the founder of Human Risk, a firm that helps organisations with ethics and compliance.

    Christian shares his insights on why blanket bans are ineffective and how small acts of rebellion can lead to bigger problems.

    He also explains why treating employees with empathy and respect is more productive than treating them like potential criminals.

    Finally, he introduces his H.U.M.A.N.S Framework, and guides us in this fantastic example of how to prevent people from clicking on malicious emails. This episode is full of valuable insights on how to be more 'HUMAN' and avoid cyber risks.

    Links to everything Christian discussed in this episode can be found in the show notes below and if you liked the show, please do leave us a review and share far and wide! It really helps us spread the word and get high-quality guests, like Christian, on future episodes.

    We hope you enjoyed this episode - Keep safe, Keep secure, and don’t forget to ask yourself, ‘Am I the compromising position here?’

    Show Notes

    Christian is the founder of Human Risk, a Behavioural Science (BeSci) led Consulting and Training Firm specialising in Ethics & Compliance and the author of a book, ‘Humanizing Rules’. He was formerly Managing Director, Head of Behavioural Science at UBS. Christian joined the Firm in Compliance & Operational Risk Control, leading the function globally for UBS Asset Management. Before joining UBS, he was COO of the UK Prudential Regulation Authority, a subsidiary of the Bank of England responsible for regulating financial services.

    Links related to Christian Hunt:

    His Book: https://www.human-risk.com/humanizing-rules-book

    His Website: https://www.human-risk.com/

    His Podcast: https://www.humanriskpodcast.com/


    EPISODE 2: THE HUMAN OS - WHY WE CAN’T JUST CTRL + ALT + DELETE OUR COMPLIANCE PROBLEMS Oct 05, 2023
    Show notes

    This episode we've got a super interesting interview with Christian Hunt, the founder of Human Risk. He's a Behavioural Science expert and author of the book 'Humanizing Rules', which explores how we can use Behavioural Science to improve compliance and ethics.

    In this interview, Christian shares his insights on how important it is to consider the humans behind compliance and cybersecurity.

    He explains that it's not just about following documentation, but also about the people who are responsible for ensuring compliance within an organization.

    Christian talks about how we can use Behavioural Science techniques to encourage buy-in for ethics and compliance, despite their negative reputation.

    One of the key takeaways from the interview is the importance of designing things for how people actually behave, as opposed to how we'd like them to behave. Christian emphasizes that we need to enable people to make real decisions in the real world and give them more autonomy to help keep our organisations safe.

    He also touches on the ethics of phishing simulations, measuring the success of training, and how people really feel about rules they don’t respect!

    There was so much good stuff in this interview that we had to make this a two-parter, so follow the show wherever you get your podcasts so you don’t miss the second episode where Christian uses his HUMANS Framework to help us get the most out of stopping people click on potential phishing links!

    Links to everything Christian discussed in this episode can be found in the show notes and if you liked the show, please do leave us a review and share far and wide! It really helps us spread the word and get high-quality guests, like Christian, on future episodes.

    We hope you enjoyed this episode - Keep safe, Keep secure, and don’t forget to ask yourself, ‘Am I the compromising position here?’

    Show Notes

    Christian is the founder of Human Risk, a Behavioural Science (BeSci) led Consulting and Training Firm specialising in Ethics & Compliance and the author of a book, ‘Humanizing Rules’. He was formerly Managing Director, Head of Behavioural Science at UBS. Christian joined the Firm in Compliance & Operational Risk Control, leading the function globally for UBS Asset Management. Before joining UBS, he was COO of the UK Prudential Regulation Authority, a subsidiary of the Bank of England responsible for regulating financial services.

    Links related to Christian Hunt:

    His Book: https://www.human-risk.com/humanizing-rules-book

    His Website: https://www.human-risk.com/

    His Podcast: https://www.humanriskpodcast.com/


    EPISODE 1: Row, Row, Row Your Boat, Down The Value Stream…Merrily, Merrily, Merrily, that’s the SEcurity Dream! Oct 04, 2023
    Show notes

    Our first episode was an interview with Mr DevOps himself, Kevin Behr, of the Phoenix Project

    Watch the Live Stream

    Trailer! Sep 14, 2023
    Show notes

    Episode 0 - Trailer


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