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    Technology

    Compromising Positions – A Technology Podcast

    The award-winning tech podcast that asks : “Are we the ones breaking the world?”

    Most tech podcasts are an echo chamber for builders. We step outside. We talk to the observers, the social scientists, and the deep thinkers who study the friction we create and the human systems we disrupt.

    Lianne Potter and Jeff Watkins strip away the industry fluff and pit academic research against the harsh reality of real organisations and real human incentives.

    We don’t just talk about AI, security, and automation; we explore the unintended consequences of our own “elegant” solutions.

    We’re here to look at tech through a different lens and ask the uncomfortable questions that the industry usually avoids. Because if you’ve built a system that has become everyone else’s problem, you have to ask:

    “Am I the compromising position here?”

    Advertise

    Copyright: © Property of Lianne Potter and Jeff Watkins

    • Apple Podcasts
    • Google Play
    • Spotify

    Latest Episodes:
    EPISODE 26: It’s A Wonderful Hack! Building A High Performance Security Team Apr 17, 2024
    Show notes

    This week we are joined by Dr David Burkus, one of the world’s leading business thinkers and best-selling author of five books on the topic of business and leadership. Dr Burkus has worked with the leadership teams of some internationally known names such as PepsiCo, Adobe and NASA.


    In this episode, “It’s a Wonderful Hack! Building a high-performance cybersecurity team“, we discuss the three elements of the “Team Culture Triad”: common understanding, psychological safety and prosocial purpose, and how these elements are the backbone of every successful team.

    We delve into how interpersonal trust is a reciprocal process, that trust needs to be met with respect and an open mind, and how we can build a culture that learns from mistakes and people feel safe to challenge at all levels in the business.

    We also discuss how being part of a team is more like chess than checkers. We can’t treat all people like they have the same skills or ways of working, we’re a team yes, but it’s a team of individuals.

    And the “It’s a Wonderful Life” test. A brilliant thought experiment to show the impact of your team’s contributions, which may not always be tied to revenue.

    Key Takeaways:

    Try a Little Tenderness: Empathy is important, but it's not just about feeling someone else's pain. To truly collaborate effectively, you need to understand your teammates on a deeper level, including their unique strengths, weaknesses, and working styles. By achieving this common understanding, you can anticipate their responses and adjust your approach to optimize teamwork.

    Hey Boss, your Idea Sucks: When was the last time someone in your team challenged your decision? If it was a while ago, you might want to take a look if you’re building a team that fosters psychological safety.

    Developing Pro-Social Purpose: A team that prioritizes collective success over individual gain fosters a collaborative environment. When team members are driven by a common purpose, they're more likely to support each other and work towards shared goals. This sense of purpose strengthens the team and empowers individuals to contribute their best work.

    It’s a Wonderful Life: Imagine if your cybersecurity team didn't exist. What would the consequences be? While this exercise helps you identify potential negative impacts, it's equally important to consider the positive contributions your team makes.

    Links to everything we discussed in this episode can be found in the show notes and if you liked the show, please do leave us a review.

    Follow us on all good podcasting platforms and via our YouTube channel, and don't forget to share on LinkedIn and in your teams.

    It really helps us spread the word and get high-quality guests, on future episodes.

    We hope you enjoyed this episode - See you next time, keep secure, and don’t forget to ask yourself, ‘Am I the compromising position here?’

    Keywords: cybersecurity, storytelling, psychology, networking, silos, purpose, psychological safety, leadership

    Show Notes

    Dr Burkus has an awe-inspiring career as an author. You can check out his books onAmazon

    The importance of psychological safety by Amy Edmondson

    Melina Palmer’s episode

    The Five Dysfunctions of a Team: A Leadership Fable by Patrick M. Lencioni

    The beautiful Hyde Park Picture House Cinema in Leeds - GO NOW

    Get your Die Hard Christmas Advent Calendar at ETSY

    Vote for us! European Cybersecurity Blogger Awards

    About dr David Burkus

    One of the world’s leading business thinkers, Dr. David Burkus’ forward-thinking ideas and bestselling books are helping leaders build their best team ever.

    He is the bestselling author of five books about business and leadership. His books have won multiple awards and have been translated into dozens of languages.

    Since 2017, Burkus has been ranked multiple times as one of the world’s top business thought leaders. His insights on leadership and teamwork have been featured in the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, the Financial Times, Bloomberg BusinessWeek, CNN, the BBC, NPR, and CBS This Morning. A former business school professor, Burkus now works with leaders from organizations across all industries, including PepsiCo, Fidelity, Adobe, and NASA.

    LINKS FOR dr David Burkus

    Dr Burkus’ Linkedin

    Dr Burkus’ Website

    Dr Burkus’ TikTok (No dancing unfortunately)


    EPISODE 25: SUPERCONNECTORS: UNLEASHING PURPOSE BEYOND METRICS IN YOUR CYBERSECURITY FUNCTION Apr 10, 2024
    Show notes

    This week we are joined by Dr David Burkus, one of the world’s leading business thinkers and best-selling author of five books on the topic of business and leadership. Dr Burkus has worked with the leadership teams of some internationally known names such as PepsiCo, Adobe and NASA.
    In this episode, “Storytelling Superconnectors: Unleashing Purpose Beyond Metrics in Your Cybersecurity Function”, Dr Burkus challenges the concept of Dunbar’s Number as we discuss the power of human networks, and how finding the superconnectors in your organisation will help you get your cybersecurity agenda in front of the right people.

    Indulging in a bit of schadenfreude, Dr Burkus shows us how we can use the hacks and breaches of our competitors to demonstrate our value and purpose offering to the c-suite and he also shares his unique insights on breaking down siloes, and harnessing the power of positive engagement in the workplace.
    And as if that wasn’t enough (!) how to move away from just metrics to make your security function shine! If you want to change the way your organisation sees your security team, this is the episode for you!

    This is a two part episode (this is part one!) so don’t forget to check back in next week to hear the whole interview!

    Key Takeaways:

    Find your Superconnectors: Superconnectors are individuals who have lots of powerful connections and can help you expand your network quickly. By networking with superconnectors, you can find new opportunities and build purpose-driven teams in the cybersecurity function.

    Embrace the Power of Storytelling: Facts and figures are important, but stories resonate on a deeper level. Security teams can leverage storytelling to educate employees about cybersecurity threats, celebrate successes, and foster a sense of shared purpose.

    Break Down Silos: Challenge the stereotype of security as the "office police." Focus on collaboration and highlight the positive contributions your team makes in protecting the organization. Aim for a 3:1 ratio of positive interactions to negative ones to build trust and rapport.

    Learn from Your Competitors' Misfortunes: While celebrating wins is important, so is learning from failures. Use competitor breaches as a springboard for threat intelligence exercises, demonstrating the value your team brings in proactively preventing such attacks.

    Links to everything we discussed in this episode can be found in the show notes and if you liked the show, please do leave us a review.

    Follow us on all good podcasting platforms and via our YouTube channel, and don't forget to share on LinkedIn and in your teams.

    It really helps us spread the word and get high-quality guests, on future episodes.

    We hope you enjoyed this episode - See you next time, keep secure, and don’t forget to ask yourself, ‘Am I the compromising position here?’

    Keywords: cybersecurity, storytelling, psychology, networking, silos, purpose

    SHOW NOTES

    Dr Burkus has an awe-inspiring career as an author. You can check out his books onAmazon

    Dunbar's number: Why we can only maintain 150 relationships. BBC

    Wham, Bam, That’s a Scam Series by Atomic Shrimps

    Freakonomics: A Rogue Economist Explores the Hidden Side of Everything by Steven D. Levitt and Stephen J. Dubner

    MGM Ransomware Attack. A write up by Bleeping Computer

    Nominate us in the European Cybersecurity Blogger Awards (we’re going for ‘Best Newcomer’ Google Form Here (it’s safe, promise)

    ABOUT DR DAVID BURKUS

    One of the world’s leading business thinkers, Dr. David Burkus’ forward-thinking ideas and bestselling books are helping leaders build their best team ever.

    LINKS FOR DR DAVID BURKUS

    Dr Burkus’ Linkedin

    Dr Burkus’ Website

    Dr Burkus’ TikTok (No dancing unfortunately)


    EPISODE 24: DATA, DATA EVERYWHERE, BUT HOW DO WE MAKE IT SAFE TO SHARE? EXPLORING THE RELATIONSHIP BETWEEN DATA, CYBERSECURITY AND OUR DESIRE FOR CONVENIENCE Apr 03, 2024
    Show notes

    This week we are joined by Jenn Calland, a seasoned Data Analyst, Analytics Engineer, former Platform Engineer and Full Stack Developer with expertise spanning Google Cloud, Looker, BigQuery, and many other technologies.


    In this episode, Data, Data Everywhere, But How Do We Make It Safe to Share? We are going explore the relationship between data, cybersecurity and our personal and organisational desire for convenience which can sometimes lead to insecure and risky behaviour.

    Jenn warns data analysts about working under the assumption that by the time they get their hands on the data, that it’s all ‘safe and secure.’ She cautions the data team that they shouldn’t think they don’t need to be ‘secure’ because it has been taken care of either by the cloud providers, compliance or the security team themselves - but in fact, we all need to be accountable in our data/security journey.

    We also discussed the challenges around anonymising data and the handling of medical data, how AI is changing things and what security teams can do to make sure we collaborate with the data team in a way that works for all parties involved.

    Key Takeaways:

    Data Security is a Journey, Not a Destination: Just like data travels through a lifecycle, so too should your security measures before any data hits the databases.

    In Cloud we Trust?: Can we ever be certain our data is secure in the cloud? It’s crucial to scrutinize who is looking at the data and how it got there.

    Data Security is a Team Sport: From GDPR compliance to the psychological impact of data breaches, understand the human side of data security and why it matters to your business through communication and collaboration.

    Security vs Convenience: The trade-off of security for convenience is a real risk to data handling.

    Links to everything we discussed in this episode can be found in the show notes and if you liked the show, please do leave us a review.

    Follow us on all good podcasting platforms and via our YouTube channel, and don't forget to share on LinkedIn and in your teams.

    It really helps us spread the word and get high-quality guests, on future episodes.

    We hope you enjoyed this episode - See you next time, keep secure, and don’t forget to ask yourself, ‘Am I the compromising position here?’

    Keywords: cybersecurity, data, cloud security, GDPR, AI, data privacy

    SHOW NOTES

    Darknet Diaries (a fantastic cybersecurity podcast) did a brilliant episode on the VTech Hack

    Learn more about Sir Tim Berners-Lee’s data project, Inrupt

    ABOUT JENN CALLAND

    Jenn Calland is a seasoned Data Analyst, Analytics Engineer, former Platform Engineer and Full Stack Developer with expertise spanning Google Cloud, Looker, BigQuery, and many other technologies. Not only recognized for her technical acumen, Jenn is a fervent advocate for Diversity & Inclusion in tech. Her leadership and mentorship have made significant strides in promoting supportive work environments especially for Women in Tech, emphasizing the balance between career and personal responsibilities.

    LINKS FOR JENN CALLAND

    Jenn’s LinkedIn

    Jenn’s X (aka Twitter) account


    EPISODE 23: Awareness ≠ Behavioural Change - Rethinking Cybersecurity Training Mar 28, 2024
    Show notes

    Last episode we ended by talking with Bec about how cybercriminals leverage the fight-or-flight response and get you to do things you wouldn’t normally do, like share bank details, through amygdala hijacking. Bec concluded the episode by giving us some great advice on how we can retrain ourselves NOT to be so reactive and hopefully, stop ourselves from doing something rash.

    In this episode, Awareness ≠ Behavioural Change - Rethinking Cybersecurity Training, we’re going to build upon what Bec discussed last week, a cyber psychology 101 if you will, and see how we practically apply key psychological concepts like cognitive agility, convergent and divergent thinking and meta-cognitive skills to things like tabletop exercises and security awareness training.

    Key Takeaways:

    Embrace Cognitive Agility: The world is too complex for a one-size-fits-all approach. Learn when to adapt and think critically in the face of unexpected situations.

    Awareness does not equal change in behaviour: One size doesn't fit all, and quantitative is usually valued over qualitative, which needs to change.

    Leverage Divergent and Convergent Thinking: Don't just train for specific scenarios. Develop the flexibility to both explore diverse solutions and converge on the best course of action when the time comes.

    Build Diverse Teams: Groupthink can be your worst enemy in a crisis. Foster diverse perspectives within your team to avoid this critical blindspot.

    Make Reflective Learning a Priority: Learn from every experience, good or bad. Debrief after incidents and ask: What went well? What didn't? How can we improve?

    Focus on Impact Skills, Not Just Technical Knowledge: Decision-making, communication, and collaboration are the foundational skills needed to navigate complex cyber threats.

    We hope you enjoyed this episode - See you next time, keep secure, and don’t forget to ask yourself, ‘Am I the compromising position here?’

    Keywords: cybersecurity, training, incident response, crisis management, soft skills, impact skills, cognitive agility, reflective learning, diverse teams, behavioural change

    SHOW NOTES

    Full show notes can be found here: https://www.compromisingpositions.co.uk/podcast/episode-23-awareness-does-not-equal-behavioural-change-rethinking-cybersecurity-training

    ABOUT BEC MCKEOWN

    Bec McKeown CPsychol is the Founder and Director of Mind Science, an independent organisation that works with cyber security professionals. She helps businesses to advance the human aspect of system resilience, so a collaborative culture of innovative thinking and an agile threat response becomes the norm.

    As a Chartered Psychologist with extensive experience of carrying out applied research for organisations including the UK Ministry of Defence, Bec has gained a unique perspective on the ways humans react in times of crisis. She works at both operational and strategic levels, with a focus on situational awareness, decision-making and problem-solving in complex environments.

    LINKS FOR BEC MCKEOWN

    Bec’s LinkedIn

    Mind Science LTD


    EPISODE 22: Hands Off My Amygdala! The Psychology Behind Cybersecurity Mar 21, 2024
    Show notes

    This week we are joined by Bec McKeown, a chartered psychologist with extensive experience in carrying out applied research for organisations including the UK Ministry of Defence and the founder and director of Mind Science, an independent organisation that works with cybersecurity professionals


    In this episode, Hands Off My Amygdala! The Psychology Behind Cybersecurity, we are going to hear about Bec’s varied and interesting career in advising people in highly stressful situations to be reflective and not reactive, and how they cannot only learn from their actions but become masters of them.


    This episode is a smorgasbord of psychological concepts that will make you think twice about how you normally run your security awareness programme and but also your tabletop exercise too. And crucially, learn why people act the way they do during an actual cybersecurity incident.

    Key Takeaways:

    The curse of knowledge: Understanding what it's like to not understand cybersecurity from a technical perspective can be an advantage in helping you communicate better. By putting yourself in the shoes of the listener, you can convey complex ideas in a way that is easy to understand and relatable

    Zero trust: While zero trust may make sense from a technical standpoint, it can lead to frustration and workarounds when it hinders employees. Theory Y suggests that people given more agency and autonomy are likely to work well, if not harder, than when constantly surveilled.

    Just culture: Accepting that mistakes will be made and analysing the steps that lead to that mistake happening with a view of learning how to avoid it without blame can improve the learning culture. Most people don't come to work to be malicious, if a mistake happens it is due to other factors like stress or bad processes.

    Microlearning: Nobody wants to sit in training for three hours! Microlearning helps by breaking up information into bite-sized chunks that are easy to digest. It's also important to account for different learning styles and provide information in various formats.

    Amygdala hijacking: Cybercriminals leverage amygdala hijacking, which occurs when the amygdala activates the fight-or-flight response when there is no serious threat to a person's safety. It's essential to recognize the contextual cue that led you to act that way and develop strategies to deal with it before it happens.

    Links to everything we discussed in this episode can be found in the show notes and if you liked the show, please do leave us a review.

    Follow us on all good podcasting platforms and via our YouTube channel, and don't forget to share on LinkedIn and in your teams.

    It really helps us spread the word and get high-quality guests, on future episodes.

    We hope you enjoyed this episode - See you next time, keep secure, and don’t forget to ask yourself, ‘Am I the compromising position here?’

    Keywords: cybersecurity, curse of knowledge, covid, zero trust, psychology, reciprocity, autonomy, security awareness, military, learning styles, gamification, leader boards, crisis, tabletop exercises, amygdala hijacking

    SHOW NOTES

    Immersive Labs

    Bec’s Article in Immersive Labs on Workforce Resiliency

    Christian Hunt’s episode - Compromising Positions

    Article on Theory X and Theory Y - Mind Tools

    Influence by Robert Cialdini

    Actionable Gamification -Yu-Kai Chou

    ABOUT BEC MCKEOWN

    Bec McKeown CPsychol is the Founder and Director of Mind Science, an independent organisation that works with cyber security professionals. She helps businesses to advance the human aspect of system resilience, so a collaborative culture of innovative thinking and an agile threat response becomes the norm.

    As a Chartered Psychologist with extensive experience of carrying out applied research for organisations including the UK Ministry of Defence, Bec has gained a unique perspective on the ways humans react in times of crisis. She works at both operational and strategic levels, with a focus on situational awareness, decision-making and problem-solving in complex environments.

    LINKS FOR BEC MCKEOWN

    Bec’s LinkedIn

    Mind Science LTD


    EPISODE 21: Bringing The Curtain Down On Risk Theatre And Applauding Objective-Centred Risk Management Mar 14, 2024
    Show notes

    This week we are joined by Sabrina Segal, an integrity, risk, and compliance advisor, with almost 20 years of experience in the public, private, and third-sectors.

    In this week’s episode, Bringing the Curtain Down on Risk Theatre and Applauding objective-centred Risk Management, Sabrina shares with us, a quite frankly amazing model to work from: The OCRM, Objective-centred Risk Management.

    This model a great antidote to what Sabrina describes as ‘risk theatre’ which is the performance of risk governance activities, without real substance or accountability but with the dangerous consequence of making an organisation still feel like they have ‘done something’ when really it’s not worth the paper, or Excel doc, it is written on. This approach is scalable, practical, and effective, and it can help you achieve your goals while managing your risks and opportunities.

    Key Takeaways:

    Shift the Focus: Ditch the risk register and start with your objectives. What are you trying to achieve? What could stop you? This simple change aligns risk with your mission and drives informed decision-making.

    Price Your Risks: Don't just identify risks, quantify them. Calculate the resource and software costs associated with each. This transparency reveals your true risk appetite and exposes gaps between rhetoric and reality.

    Go-No-Go Decisions: OCRM empowers you to make clear, objective decisions based on risk pricing. Is the potential upside worth the cost? This eliminates wasted time and resources on low-impact risks.

    Psychological safety: How to create an environment where employees feel empowered to speak up and challenge the status quo, even about risks.

    The "halo effect": How the good work of charities and non-profits can sometimes mask poor risk management practices.

    Utilising External Board Members: How to ensure they have the full picture and can effectively advise on cyber risks.

    Links to everything we discussed in this episode can be found in the show notes and if you liked the show, please do leave us a review.

    Follow us on all good podcasting platforms and via our YouTube channel, and don't forget to share on LinkedIn and in your teams.

    It really helps us spread the word and get high-quality guests, on future episodes.

    We hope you enjoyed this episode - See you next time, keep secure, and don’t forget to ask yourself, ‘Am I the compromising position here?’

    Keywords: cybersecurity, risk management, objective-centred, OCRM, risk appetite, RACI, psychological safety, halo effect, board members, third sector, technical challenges.

    SHOW NOTES

    Tim Leech’sLinkedIn

    A Post Sabrina did on Objective Mapping

    The Halo-effect with Isabel de Bruin Cardoso - Tolerable Risk Podcast

    Governance, Strategy and Risk with Claris D’Cruz - Tolerable Risk Podcast

    ABOUT SABRINA M. SEGAL

    Sabrina M. Segal is an integrity, risk, and compliance advisor, international development and humanitarian assistance professional, licensed US attorney, and Certified Fraud Examiner with almost 20 years of experience in the public, private, and third-sectors.

    Sabrina's focus is risk in the third-sector as the impact of risk management, when done poorly, can be devastating to both third-sector organizations and the beneficiaries they serve. Sabrina is an active writer on LinkedIn and hosts the Tolerable Risk podcast.

    LINKS FOR SABRINA M. SEGAL

    Sabrina’s LinkedIn

    Sabrina’s Podcast, Tolerable Risk


    EPISODE 20: Not New, But Novel - Tackling Risk In The Third Sector Mar 07, 2024
    Show notes

    This week we are joined by Sabrina Segal, an integrity, risk, and compliance advisor, with almost 20 years of experience in the public, private, and third-sectors.

    In this episode, Not New, but Novel - Tackling Risk in the Third Sector, We take a look at the challenges facing the third sector when it comes to cybersecurity and technology risks. The third sector, which includes charities and non-profits, is often overlooked or underestimated when it comes to cybersecurity and risk management. But this sector faces unique challenges and opportunities that require a novel and holistic approach to risk.

    Sabrina has a really refreshing take on risk and we will hear how she enables her clients to get to grips with what she calls ‘tolerable risk’ and why we can’t avoid risks, but we can reframe risks to not only identify threats but also opportunities. While at the same time, making sure everyone cares about risk, not just people with ‘risk manager’ in their title!

    Key Takeaways:

    Forget Risk Appetite and Risk Matrices - Embrace ‘risk awareness’ tailored to your mission and your organisation’s objectives

    Identify Your ‘Tolerable Risk’ - Risk can’t be avoided but we can identify and work within our ‘risk tolerance’ for better informed decisions

    Risk is a Two-Sided Coin - It’s not just about threats but opportunities too, and it’s much easier for people to get excited about opportunities than threats!

    Don’t Greenwash Those “Charity Days” - Forget painting the fence, litter picking or sorting cans, instead donate your cybersecurity expertise for maximum impact

    Risk Is Everyone’s Job - Ditch the ‘risk manager’ title and empower everyone to be a risk champion!

    Links to everything we discussed in this episode can be found in the show notes and if you liked the show, please do leave us a review.

    Follow us on all good podcasting platforms and via our YouTube channel, and don't forget to share on LinkedIn and in your teams.

    It really helps us spread the word and get high-quality guests, on future episodes.

    We hope you enjoyed this episode - See you next time, keep secure, and don’t forget to ask yourself, ‘Am I the compromising position here?’

    Keywords: third sector, risk management, cybersecurity, charities, non-profits, risk awareness, tolerable risk, cyber threats, data privacy, ethical considerations

    Jeff Watkins and Lianne Potter delivering their new talk on AI and Cybersecurity for The Future of Cybersecurity Conference [VIDEO]in Manchester 2024 - WEARABLE, SHAREABLE… UNBEARABLE? THE IOT AND AI TECH NOBODY ASKED FOR BUT CYBERCRIMINALS LOVE!

    Lianne Potter appearing on legendary Cybersecurity podcast Smashing Security, 358: Hong Kong hijinks, pig butchers, and poor ransomware gangs

    An Article on the Cyber Risks Associated with the United Nations (UN) Sharing Biometric Refugee Data, The Conversation

    ABOUT SABRINA M. SEGAL

    Sabrina M. Segal is an integrity, risk, and compliance advisor, international development and humanitarian assistance professional, licensed US attorney, and Certified Fraud Examiner with almost 20 years of experience in the public, private, and third-sectors.

    Sabrina's focus is risk in the third-sector as the impact of risk management, when done poorly, can be devastating to both third-sector organizations and the beneficiaries they serve. Sabrina is an active writer on LinkedIn and hosts the Tolerable Risk podcast.

    LINKS FOR SABRINA M. SEGAL

    Sabrina’s LinkedIn

    Sabrina’s Podcast, Tolerable Risk


    EPISODE 19: Fun With Purpose: A Scrum Guide! Feb 29, 2024
    Show notes

    This Episode we are joined by Amy Kouppas, a Scrum Master, D&I lead, and founder of a Women’s Health & Wellbeing group at Sky.

    We are talking about all things agile and scrum! Most organisations have some form of agile methodologies, and the likelihood is, yours does too but what is it? What is Kanban? What is Scrum? What does a Scrum master do and why are they always sprinting? Amy helps us answer these questions and more in this episode: Fun with Purpose - A Scrum Guide!

    In this Episode we cover:

    Scrum Master: Coach, Not Boss: Ditch the project manager stereotype. A scrum master is a facilitator, coach, and mentor, guiding the team towards self-organisation and autonomy. Their ultimate goal? To make themselves obsolete by fostering a team that thrives independently.

    Empowerment & Creativity: Scrum unleashes the full potential of your team. They become accountable, empowered, and free to be creative within the sprint framework. This fosters a culture of continuous improvement where everyone contributes to success.

    Documentation - Enough is Enough: The agile manifesto doesn't advocate for zero documentation. It emphasises "just enough" documentation. Focus on clear, concise information that supports transparency and efficient collaboration.

    Retrospectives with a Twist: Retrospectives are the beating heart of scrum. Make them engaging and fun with themes, games, and even time capsules. This playful approach fosters honest reflection and continuous improvement.

    Links to everything we discussed in this episode can be found in the show notes and if you liked the show, please do leave us a review.

    Follow us on all good podcasting platforms and via our YouTube channel, and don't forget to share on LinkedIn and in your teams.

    It really helps us spread the word and get high-quality guests, on future episodes.

    We hope you enjoyed this episode - See you next time, keep secure, and don’t forget to ask yourself, ‘Am I the compromising position here?’

    Show Notes

    The Agile Manifesto

    Jeff’s quote source for ‘If You’re Not Keeping Score, You’re Just Practicing’ is attributed to Chris McChesney

    A Video of Lianne and Jeff’s talk on Ab(user) Stories and Ab(use) cases

    The stat 1 cybersecurity professional per 100 developers can be found in Toby Irvine’s article The Ratio

    About AMY KOUPPAS

    Amy Kouppas is a Scrum Master and D&I Lead for Digital technology at Sky, with a passion for squad wellbeing. She is also a Cribologist and Founder of the Leeds Site Women's Health and Wellbeing Group. Amy's personal brand is "fun with purpose," and she aspires to be a mentor and coach to others and champion her women's wellbeing group and festival one day. In addition, she dreams of owning an animal shelter.

    LINKS FOR AMY KOUpPAS

    Amy’s LinkedIn

    Keywords: cybersecurity, scrum, agile, team management, empowerment, continuous improvement, retrospectives, collaboration, documentation


    EPISODE 18: And The BAFTA For Best Cybersecurity Awareness Training Goes To… Feb 22, 2024
    Show notes

    This Episode we are joined by Damjan Obal, Head of design at Ardoq, lecturer and international speaker on all things design and data.

    In this episode, And the Bafta for Best Cybersecurity Awareness Training Goes To…, we are looking at how we practically apply design principles to our security awareness programmes, with things like design thinking, the double diamond design method, opportunity solution trees and much much more!

    We also look at the dangers of gamification and how to get your bafta-winning moment when delivering your security message to the business!

    In this Episode we cover:

    Convenience vs. Security: The Eternal Battle: You’re late for a meeting, and that pesky password reset pops up. What do you do? Convenience often wins, and that’s where security takes a hit. We’ll explore shortcuts, trade-offs, and the delicate balance between ease and safety.

    Data Storytelling: Making Ones and Zeros Relatable: Security teams deal with mountains of data. But how do they turn it into compelling narratives? Whether it’s the sheer quantity of incidents or the relentless attacks, we’ll reveal how to tell data-driven stories that resonate.

    Infographics: A Picture Is Worth a Thousand Alerts: Enter the superhero of visual communication: infographics! We’ll explore how these bite-sized graphics simplify complex security concepts. From breach timelines to threat landscapes, infographics make data digestible for everyone.

    Tangibility in the Intangible: Making Cybersecurity Real: Cybersecurity can feel abstract, like chasing shadows. Think metaphors, analogies, and relatable scenarios. Because securing data isn’t just about 1s and 0s—it’s about protecting our digital existence.

    The Gamification Dilemma: Fun vs. Functionality: Gamification is all the rage, but is it always the answer? Not necessarily. Remember, not every challenge needs a leader board.


    Links to everything we discussed in this episode can be found in the show notes and if you liked the show, please do leave us a review.

    Follow us on all good podcasting platforms and via our YouTube channel, and don't forget to share on LinkedIn and in your teams.

    It really helps us spread the word and get high-quality guests, on future episodes.

    We hope you enjoyed this episode - See you next time, keep secure, and don’t forget to ask yourself, ‘Am I the compromising position here?’


    Keywords: cybersecurity, compliance, user experience, storytelling, human-computer interaction, behaviour change, security champions, accessibility, cybersecurity awareness training, behavioural change, data, design thinking, gamification

    SHOW NOTES

    The wonderful Bec McKeown will be joining us in a few weeks! Make sure you’re subscribed to the channel because you won’t want to miss that one!

    Privacy is a Crime Video

    Double Diamond Design Method

    Opportunity Solution Trees

    Actionable Gamification: Beyond Points, Badges, and Leader Boards by Yu-Kai Chou

    Zombies Run App

    ABOUT DAMJAN OBAL

    As a Head of design at Ardoq, Damjan works with internal and external stakeholders to help asset-heavy industries understand, orchestrate, and operationalize their data. As part of the team working on data products, his research focuses on data observability and data quality.

    He spends days uncovering user needs and helping R&D teams turn those needs and challenges into business opportunities.

    Previously, he led user experience teams with Cognizant, Pexip, and Cisco, and before that managed the global UX team at Entain.

    LINKS FOR DAMJAN OBAL

    Ardoq

    Damjan’s Website

    Damjan’s LinkedIn


    EPISODE 17: F.U.D Off! Cybersecurity Awareness Beyond Compliance and Boredom Feb 15, 2024
    Show notes

    This Episode we are joined by Damjan Obal, Head of design at Ardoq, lecturer and international speaker on all things design and data.

    In this episode, F.U.D OFF! - Cybersecurity Awareness Beyond Compliance and Boredom, we learn from Damjan about the importance of storytelling, the difference between game theory and gamification, what accessibility champions get so right that we in security get it so wrong, and how to design a security awareness programme that resonates with people and encourages empathy and behavioural change.

    F.U.D - Fear, uncertainty and Doubt have been a mainstay in cybersecurity messaging but is it serving us or is it just turning people off our messaging? Find in this episode if there is another way and if we should just tell F.U.D to F.U.D off for good!

    ——————

    In this Episode we cover:

    How to use storytelling effectively: Why do we only talk about the stuff nobody cares about when we have such great stories to tell!

    Finding your ‘WHY’: The first steps towards making your security engagements salient, relevant and focused on the bigger picture

    Game Theory vs. Gamification: How do you use either effectively to make security awareness training more interesting and relevant

    F.U.D Off: Why fear-mongering doesn’t work and how the odd joke might engage your audience better

    Lessons from the world of accessibility: Learning how the principles of good accessibility might lead to better security controls and buy-in

    ——————

    Links to everything we discussed in this episode can be found in the show notes and if you liked the show, please do leave us a review.

    Follow us on all good podcasting platforms and via our YouTube channel, and don't forget to share on LinkedIn and in your teams.

    It really helps us spread the word and get high-quality guests, on future episodes.

    We hope you enjoyed this episode - See you next time, keep secure, and don’t forget to ask yourself, ‘Am I the compromising position here?’

    Keywords: cybersecurity, compliance, user experience, storytelling, human-computer interaction, behaviour change, security champions, accessibility

    Show Notes

    Using Cartoons to Teach Internet Security - Sukamol Srikwan and Markus Jakobsson

    I couldn’t find the bank that interviewed its customers - Sorry! - If you know do tell us and we’ll update the show notes!

    About Damjan Obal

    As a Head of design at Ardoq, Damjan works with internal and external stakeholders to help asset-heavy industries understand, orchestrate, and operationalize their data. As part of the team working on data products, his research focuses on data observability and data quality.

    He spends days uncovering user needs and helping R&D teams turn those needs and challenges into business opportunities.

    Previously, he led user experience teams with Cognizant, Pexip, and Cisco, and before that managed the global UX team at Entain.

    LINKS FOR Damjan Obal

    Ardoq

    Damjan’s Website

    Damjan’s LinkedIn


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