Cloud and Clear

Latest Episodes:

Ep 39 / EARNING CUSTOMERS' BUSINESS BY SHIFTING AWAY FROM TRADITIONAL ENTERPRISE SOFTWARE MODELS / Nathan Rader, Parsable Mar 17, 2020

Show notes

Nathan Rader is currently the Chief Revenue Officer at Parsable, but has spent more than 20 years in technology, with 11 of those years being at Google Enterprise. In this episode, we discuss Nathan's extensive background in the industry, how the enterprise software business model has evolved, and how to enable customers to become self-sufficient. Creating the best product is no longer enough; in order to gain market share, subscription-based business models need to focus on customer retention by helping clients throughout their journey, not just deployment. Tune in to hear how that can be achieved along with other lessons Nathan learned at Google that he is now carrying through at other organizations.

Host: Tony Safoian Guest: Nathan Rader

Connect on Twitter: https://www.twitter.com/cloudnclear https://www.twitter.com/SADA https://www.twitter.com/Safoian https://twitter.com/NathanRader Connect on LinkedIn: https://www.linkedin.com/company/sada/ https://www.linkedin.com/in/safoian/ https://www.linkedin.com/in/nathan-rader-6a4a581/

To learn more, visit SADA.com.

Ep 38 / THE ORIGIN OF SADA'S PRODUCT BUSINESS AND THE APPLICATIONS DEVELOPED / Patrick Skoglund, SADA Mar 09, 2020

Show notes

SADA's Head of Product and PI, Patrick Skoglund, discusses his journey and role in building the practice at SADA. The practice has developed the applications ATOM and dotMaps that are enterprise asset management applications for large governmental and utility organizations. Patrick explains the features and benefits, and what lies ahead for the solutions.

Host: Tony Safoian Guest: Patrick Skoglund Connect on Twitter: https://www.twitter.com/cloudnclear https://www.twitter.com/SADA https://www.twitter.com/Safoian Connect on LinkedIn: https://www.linkedin.com/company/sada/ https://www.linkedin.com/in/safoian/ https://www.linkedin.com/in/patrick-skoglund-a1593231/ Additional Resources:https://sada.com/cloud-solutions/atom-app/ https://sada.com/cloud-solutions/google-cloud/government-dotmaps/ To learn more, visit SADA.com.

Ep 37 / IMPORTANT PRINCIPLES FOR CLOUD ADOPTION AND TRANSFORMATION / Justin Slaten, Avinew Mar 02, 2020

Show notes

Justin Slaten is an accomplished technology executive with over 20 years of experience taking cutting-edge approaches to building products, improving business processes, scaling businesses and teams, and increasing productivity. As a longtime client and friend of SADA, Justin discusses his experiences at Netflix and TrueCar and how he helped them embrace the cloud. He delves into what his time at both companies has taught him about leadership and team building, establishing principles around build vs buy, and the importance of putting security at the center of decision making. You'll also hear about Justin's new adventure with Avinew, a startup disrupting the car insurance industry in an electric and autonomous world. Host: Tony Safoian Guest: Justin Slaten Connect on Twitter: https://www.twitter.com/cloudnclear https://www.twitter.com/SADA https://www.twitter.com/Safoian https://twitter.com/justinslaten Connect on LinkedIn: https://www.linkedin.com/company/sada/ https://www.linkedin.com/in/safoian/ https://www.linkedin.com/in/justinslaten/ To learn more, visit SADA.com.

Ep 36 / GOOGLE GEARS UP FOR A PARTNER-CENTRIC STRATEGY / Kyla Hunts, Google Cloud Feb 24, 2020

Show notes

SADA Alumni, Kyla Hunts, leads PSO Partner Programs at Google Cloud and is based out of the Spruce Goose office in Los Angeles. In this episode, we discuss the importance of expanding the talent pool in high tech, growing up in Silicon Valley, how to break into the industry, and Google Cloud PSO's partner strategy for 2020. With the new program launch of Partner Success Services, Google gears up for a partner-centric strategy in delivering services. We also discuss what to look forward to in 2020 as Google Cloud hones in on developing industry solutions and reports the size of its cloud business in the latest earning call.

Host: Tony Safoian

Guest: Kyla Hunts

Ep 35 / BRING THE POWER OF GOOGLE SEARCH TO THE ENTERPRISE / Chad Johnson, SADA Feb 18, 2020

Show notes

SADA's Director of Google Enterprise Search, Chad Johnson, is responsible for the growth of the Google Enterprise Search line of business, including the transition to Google's Cloud Search replacement for the Google Search Appliance. He joins this episode to discuss how he got into the world of Search, how Enterprise Search has transformed over the years, customizations that improve the customer experience, and more. We also discuss Contact Center AI and how Cloud Search helps agents quickly search through the organization's knowledge base. Host: Tony Safoian Guest: Chad Johnson Connect on Twitter: https://www.twitter.com/cloudnclear https://www.twitter.com/SADA https://www.twitter.com/Safoian Connect on LinkedIn: https://www.linkedin.com/company/sada/ https://www.linkedin.com/in/safoian/ https://www.linkedin.com/in/chadrjohnson/ To learn more, visit SADA.com.

Ep 34 / DRIVING ADOPTION AND INTEGRATION THROUGH PEOPLE, NOT TECHNOLOGY / Travis Hahler, Google Cloud Feb 10, 2020

Show notes

Travis Hahler has an interesting background that paved his path toward his current role as Americas Change & Culture Lead at Google Cloud. After studying psychology and business, Travis worked for a wide variety of organizations ranging from small boutique firms to Deloitte before he started working at Google. In this episode, he discusses what PSO is all about, the importance of change management, and driving adoption through people rather than technology. Change management is all about investing in your people and Travis explains how this can transform company culture. Host: Tony Safoian Guest: Travis Hahler Connect on Twitter: https://www.twitter.com/cloudnclear https://www.twitter.com/SADA https://www.twitter.com/Safoian Connect on LinkedIn: https://www.linkedin.com/company/sada/ https://www.linkedin.com/in/safoian/ https://www.linkedin.com/in/travisdhahler/ To learn more, visit SADA.com.

Ep 33 / SADA'S VALUE WITH CHANNEL PARTNERS / Billy Franz, SADA Feb 03, 2020

Show notes

Just shy of his one year anniversary at SADA, Director of Inside & Channel Sales, Billy Franz, joins us to discuss his leadership style, the culture he has cultivated, and the importance of team diversity. He built the Inside Sales Team last year at SADA (almost from scratch) that ended up sourcing tens of millions of dollars of pipeline. How? He explains everything from empathy and gratitude in leadership to sales execution. He also describes what it's like being the only provider in the Channel community that is solely focused on Google Cloud and the value SADA holds with Channel partners. Host: Tony Safoian Guest: Billy Franz

Connect on Twitter: https://www.twitter.com/cloudnclear https://www.twitter.com/SADA https://www.twitter.com/Safoian Connect on LinkedIn: https://www.linkedin.com/company/sada/ https://www.linkedin.com/in/safoian/ https://www.linkedin.com/in/billyfranz/ To learn more, visit SADA.com.

Ep 32 / BUILDING SADA'S G SUITE ENGINEERING TEAM / Kelly Harlan, SADA Jan 28, 2020

Show notes

Kelly Harlan now runs the Engineering team for SADA's Work Transformation (G Suite, Chrome) practice - but she didn't start there. Here with us over 6.5 years, Kelly started on the helpdesk as part of our Enterprise Support organization as her first role - taking 100% of the G Suite calls! That experience landed her in the delivery organization, and then Colgate, really put both her AND SADA on the map in a major way. She talks about the growth she's seen with customers, how projects have changed, and also how she maintains engineering culture in her now very distributed team all over the US and Canada.

Host: Tony Safoian Guest: Kelly Harlan Connect on Twitter: https://www.twitter.com/cloudnclear https://www.twitter.com/SADA https://www.twitter.com/Safoian https://www.twitter.com/kellydharlan Connect on LinkedIn: https://www.linkedin.com/company/sada/ https://www.linkedin.com/in/safoian/ https://www.linkedin.com/in/harlankelly/ To learn more, visit SADA.com.

Ep 31 / WHY PARTNERS ARE CRUCIAL TO GOOGLE'S GO-TO-MARKET STRATEGY / Robert Harper, Google Jan 21, 2020

Show notes

Relatively new to Google Cloud, Rob Harper leads Channel Sales for the organization in North Central. On this episode, we discuss what makes Google Cloud unique, why Rob moved across the country to take this role, what he's seen so far, and what he thinks the future holds. We also discuss what makes the alignment with partners so important in Google's go-to-market strategy, and what makes partners stand out. Host: Tony Safoian Guest: Robert Harper Connect on Twitter: https://www.twitter.com/cloudnclear https://www.twitter.com/SADA https://www.twitter.com/Safoian Connect on LinkedIn: https://www.linkedin.com/company/sada/ https://www.linkedin.com/in/safoian/ https://www.linkedin.com/in/harperrob/ To learn more, visit SADA.com.

Ep 30 / HEAD OF GOOGLE CLOUD ENTERPRISE WEST EXPLAINS WHY GOOGLE CLOUD & MARKET TRENDS / Jen Chason, Google Cloud Jan 14, 2020

Show notes

Jen Chason heads Enterprise Sales for Google Cloud for all of west (outside of Northern California). Being relatively new to the role, she has some unique perspectives on making the transition to Google Cloud after so many years. She also covers a massive geographic territory. With that type of responsibility, how does she create the best customer experiences in how they engage with Google, and with partners? Why is Google Cloud so transformational for customers? And what does the future hold? Host: Tony Safoian Guest: Jennifer Chason Connect on Twitter: https://www.twitter.com/cloudnclear https://www.twitter.com/SADA https://www.twitter.com/Safoian Connect on LinkedIn: https://www.linkedin.com/company/sada/ https://www.linkedin.com/in/safoian/ https://www.linkedin.com/in/jenniferchason/ To learn more, visit SADA.com.

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