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Episode 19: The Power of IBM Total Solution Support Jul 18, 2023

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In our final episode with IBM, Scott Schell discusses the power of IBM Total Solution Support with Linda York, the Vice President of Americas Sales for Technology Lifecycle Services.

Tech Stories - ep00 - Introduction with Buffy Ransom Jul 18, 2023

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This is an introductory episode to the Tech stories podcast. We explain the podcast concept with our guest Buffy Ransom, SVP of Cisco CX. Buffy tells us about the CX organisation, which will be our pool for inviting guests on the show and also tells us about stories of her own. This show is hosted by Tristan Van Egroo and Nicolas Darchis.

Season 2, Episode 2: The Flywheel Effect, Travis Isaacs, VP UX Design Jul 14, 2023

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Episode length: 16 minutes One year later, Travis reflects on what has changed at Cisco since introducing product principles in 2022. Travis says that the beauty about the principles is they’re broad enough to apply to products at any stage of market maturity. The principles provide a roadmap for creating a flywheel unlocks the cycle from feedback to adoption. Travis says that teams are applying the principles in unexpected ways and have catalyzed a cultural shift to adoption as the primary success metric. Key moments: 1:30 Reflecting on the first anniversary of introducing the product principles 2:40 The principle teams should apply first 4:50 The flywheel of principles that leads to renewals 7:10 Making products people truly love to use 10:50 Celebrate adoption principle is shifting the culture most 13:00 Webex customers have clear opinions on AI-enhanced video Episode transcript: https://cisco.box.com/s/c2l5509oil6om1n2k9bvqs4eyz2mqmns

Episode 18: The Customer Value of IBM Technology Lifecycle Services (TLS) Jul 11, 2023

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During episode three of the IBM takeover, Scott Schell talks with John Christensen who is the Global Offerings Manager for IBM. Their conversation is focused on the value of IBM Technology Lifecycle Services (TLS) and why it is different than in the past.

Episode 20: Change the way your network delivers collaboration with Kollective  Jul 03, 2023

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Join us for an insightful conversation with Kollective Technology's VP of Global Technical Solution, Neal Lauther, and Garrett Gladden, SVP of Product Technology, alongside Cisco co-hosts Kevin Adamson, Webex Partnerships Leader and Taryn Montero. Kollective is a recent SolutionsPlus Partner and has partnered to offer a solution that enables businesses to deliver secure, reliable, and high-quality video events to their employees, customers and partners.

Embracing your true self, not your title to lead Jun 30, 2023

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In today's episode we meet with Cliff Thomas who is the Senior Vice President for the Global Enterprise Segment here at Cisco responsible for 8B+ in revenue. He talks about his journey to leadership, principles and how he views the role of leading others.

Season 2, Episode 1: Securing a Hybrid World, Hiral Vora, Director, User Experience Engineering Jun 29, 2023

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Episode length: 11 minutes Hiral and his team worked on Cisco Secure Access, our Security Service Edge (SSE) product, which secures applications wherever people are working by moving closer to the network’s edge. Hiral says that customers are feeling challenged securing hybrid environments, and they look to Cisco as a partner they trust with their security concerns. The team is working by the principle of move fast, because speed matters to get to market quickly. He sees a cultural shift at Cisco in how we are building technology, mapping products to customer intent and business outcomes. Key Moments: 1:31 Why hybrid work environments need SSE 2:31 Moving fast to bring product to market 4:10 First principles approach to identify basic elements of a problem 6:11 Shift to customer-outcome focus in building technology 7:03 Monthly meetups to showcase product features 8:14 Adopting Magnetic design system Episode transcript: https://cisco.box.com/s/0jq8vdn309zwicetl1vph2xxcd8k4b40

Episode 17: Cisco CX Partner Success and IBM Technology Lifecycle Services (TLS) Jun 27, 2023

Show notes

The IBM takeover continues. Scott Schell is joined by Dylan Boday, the VP of Technology Lifecycle Services Product Management with IBM. They discuss the evolution of TLS and the benefit to customers.

Cisco Tech Insiders Podcast Episode 11: How to nurture a thriving career at Cisco Jun 26, 2023

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This is a special episode powered by the Cisco Emerging Talent Community (ETC) EMEA Chapter. Join our guest speakers, Chara Kontaxi (Director, Cisco Systems Engineering) and Paul Jordan (Vice President, Cisco US Global Enterprise), in a conversation with our host, Shaun Roberts (Principal Engineer, Cisco Customer Experience), talk about the Emerging Talent Community in Cisco, the importance of mentorship and sponsorship for a thriving career in Cisco. For questions, comments, or feedback, please email: cisco-techinsiders-podcast@cisco.com Director, Systems Engineering LinkedIn Profiles: Chara Kontaxi: https://www.linkedin.com/in/charakontaxi/ Paul Jordan (paujorda): https://www.linkedin.com/in/paul-jordan-216a36b/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/

Episode 16: Kicking-off the IBM Series with Janet Chess Jun 20, 2023

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IBM is taking over Partner Perspectives for the next month! To start, Scott Schell is talking about the relationship between Cisco CX and IBM with Global VP and Managing Director, Janet Chess.

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