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    Business

    CFO THOUGHT LEADER

    CFO THOUGHT LEADER is a podcast featuring firsthand accounts of finance leaders who are driving change within their organizations.
    We share the career journey of our spotlighted CFO guest: What do they struggle with? How do they persevere? What makes them successful CFOs? CFO THOUGHT LEADER is all about inspiring finance professionals to take a leadership leap. We know that by hearing about the successes — (and yes, also the failures) — of others, today’s CFOs can more confidently chart their own leadership paths across the enterprise and take inspired action.

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    Copyright: © Middle Market Media LLC, 2019

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    Latest Episodes:
    748: Keeping the Bees Busy | Shana Rowlette, CFO, Mann Lake Nov 03, 2021
    Show notes

    Minnesota-based Mann Lake Ltd. is a leader in the beekeeping industry, serving commercial beekeeping businesses and backyard hobbyists alike. The company specializes in quality manufacturing, innovation, customer service, and global ESG (environmental, social, governance) matters. “Bees pollinate one in every three bites of food that humans consume,” Mann Lake CFO Shana Rowlette explains. “Colony collapse is a real thing, and we’re very involved in helping our industry to address this risk.”

    Her company’s unique realm and rapid growth quickly nudged Rowlette beyond the traditional bounds of the staff accounting role that she filled when she joined the company. “I started with payables, receivables, and inventory but steadily took on more responsibilities that showed me how everything functioned as our company grew,” she notes. “It’s been 11 years, and I haven’t had a boring day yet.”

    Read More

    As controller, Rowlette helped to shepherd the company’s purchase by a private equity (PE) firm. She educated her PE partners in the nuances of the industry’s pollination seasonality and weather-related risks while collaborating on acquisition targets to fuel further growth. This work resulted in Mann Lake’s acquisition of Stromberg’s Chicks & Game Birds. “Our ultimate goal is to become the one-stop shop for everything related to backyard hobbies,” says Rowlette.

    Next year, Rowlette will play a key role in a major employee-engagement initiative in addition to helping to drive growth. “The fast pace in a rapidly growing company can be overwhelming at times,” she observes. “You have to take a deep breath each day and prioritize what’s most important to the company. I also have a really good relationship with my amazing team. I was given a great opportunity by my former CFO to rise from being a staff accountant up to being a CFO. So, I make sure that we give our staff the ability to take on more and more while learning about the entire business.”


    747: Exposing Your Growth Drivers | Jim Morgan, CFO, CallRail Oct 31, 2021
    Show notes

    It sounds counterintuitive, but the best big men in basketball succeed less on size than they do on finesse and footwork. NBA Hall of Famer Tim Duncan’s right-foot jab created the space that he needed to sink his patented bank shot or fire a pass to an open teammate. The same holds true for data-driven CFOs who partner with founder CEOs in technology start-ups.

    CallRail CFO Jim Morgan began his professional career by pivoting from Goldman Sachs to a 100-employee, venture-backed start-up in early 2000. Once there, he immediately helped to pivot the marketing-technology company’s business model in response to the looming dotcom crash. Since then, Morgan—a former center who co-captained Stanford University’s hoops team in the early ’90s—has served as CFO at a succession of venture- and private-equity backed high-growth companies.

    “I love working with the entrepreneurs,” Morgan notes, “and I’ve learned that the CFO has a highly unique value prop to offer by facilitating the processes and scale needed to build a company from an idea.”

    Besides scaling operations through detailed design and planning, Morgan’s facilitation takes the form of financial planning and analysis, M&A transactions, equity and debt fund-raising, board and investor relations, capital management, and more. He starts each day at marketing platform software developer CallRail by poring over revenue, product, and customer metrics on his morning dashboard, a tool that he continually finesses.

    “There’s so much data in most organizations,” Morgan adds. “A huge part of the CFO’s role is to identify which data really matter so that you can elevate two or three next-level metrics.”


    When FP&A Becomes a Business Function | A Planning Aces Episode Oct 28, 2021
    Show notes

    Steve & Jack discuss planning’s crunch time in the 4th quarter and the operationalization of FP&A inside different business functions. Featuring FP&A Insights & Commentary from Planning Aces: Sameer Ralhan, CFO, The Chemours Company, Chris Kuehn, CFO, Trane Technologies, Laurence Capone, CFO, Pipedrive. Akash Palkhiwala, CFO Qualcomm.


    746: Growing With People & Purpose | Robert Alvarez, CFO, BigCommerce Oct 27, 2021
    Show notes

    When Robert Alvarez first joined the finance team of one venture-backed start-up, he was thinking that one day he might like to be a CFO. However, upon further reflection, the young finance analyst realized that he had little idea what a CFO did.

    Being part of a start-up team afforded him the opportunity to have one-on-one meetings with different senior leaders, including the company’s CFO, Alvarez recalls. Of course, access to leadership has little value unless you are willing and able to undertake the responsibility of shepherding a future deliverable.

    For Alvarez, the task of identifying such a deliverable was best left to its intended recipient.

    “We were together going down the list of items that I was working on, and I stopped and asked the CFO, ‘So, what’s on your list?’” remembers Alvarez, who says that the CFO subsequently began listing one item after another.

    Alvarez says that he asked if he could “take a stab” at tackling one of the items and told the CFO that he would have it for him by the next day.

    Having identified a valuable action item and promised to deliver it promptly, Alvarez asked the CFO not to fix the item if it ultimately fell short. Instead, Alvarez says, he was eager to discover what mistakes may have been made to learn from them.

    “We began with that one item, which quickly became two—and soon I was working on parts of board presentations and different materials for investor relations,” comments Alvarez, who notes that the experience was contingent on a finance leader willing to give up something.

    Says Alvarez: “He gave me the gift of letting me do his job, which was critical because I’m not smart enough to just read how do things—I’ve always had to do the work.” –Jack Sweeney


    745: Origins of a Come Back Therapy | Troy Ignelzi, CFO, Karuna Therapeutics Oct 24, 2021
    Show notes

    Troy Ignelzi’s CFO career is rooted in an unlikely place. In fact, some might describe it as the least likely of all places, for the environs of his early vocational path were not those of a growing company but instead a place where businesses had stopped growing.

    So it was in Kalamazoo, Michigan, in the late 1990s when Ignelzi—part of a local economic development team—became tasked with creating jobs in the wake of Pfizer’s decision to remove a number of business operations from the region, including a large plant.

    “They moved all of the R&D jobs and everything business-related out of Kalamazoo and Portage, Michigan, and all they left was a very large manufacturing plant,” explains Ignelzi, who notes that the move by Pfizer began putting the area’s larger biotech sector at risk.

    “What happened was that this big vacuum got created, so what we said was, ‘Let’s keep these other smart guys in town,’” continues Ignelzi, who adds that preserving the region’s biotech jobs became part of a bigger project known as the “Pfizer Disaster Relief Plan.”

    As Ignelzi diligently worked to crack the code for job creation inside the biotech realm, he increasingly found his interests leaping well beyond the region’s economic ebb and flow.

    Comments Ignelzi: “What first drew me to economic development was the idea of helping companies to create jobs and making a difference. Then this passion kind of spilled over into companies in the pharmaceutical and the biotech worlds, where firms were developing life-changing medicines.”

    To date, Ignelzi says, he has helped to lead the financing of six approved drugs representing different therapeutic areas and has helped seven different companies to go public.

    Meanwhile, it’s clearly a point of pride for Ignelzi that Kalamazoo’s once empty biotech plant is today playing a part in the greater biotech community’s COVID response.

    Says Ignelzi: “It’s that same manufacturing plant that is now making the pandemic therapy that we’re all hoping gets us through this right now, right down the street from where I still live, in western Michigan.” –Jack Sweeney


    744: Democratizing Phone Services | Evan Fein, CFO, TextNow Oct 20, 2021
    Show notes

    When Evan Fein accepted his first CFO position more than a decade ago - his focus as a finance leader was too narrow according to the CFO, who in a moment of self-reflection can’t conceal his exacerbation.

    "Ashamed is not the right word, but I'm such a better CFO now than I was then,” remarks Fein, who gives his younger self some kudos for having helped to champion the company’s business model as well as extending the organization’s lines of sight into the future.

    Still, there’s little question Fein finds the notion of time travel appealing.

    “What I would now tell my younger self is that the CFO role is about the ability to partner and build relationships and grow other people. That is the special sauce that I bring to my job now,” Fein comments.

    Asked to better expose his former CFO mindset Fein says: “At the time, I decided if everybody stayed in their swim lanes and we each ran our trains on time, that things would come together. It’s just not that simple.” – Jack Sweeney


    743: Winning With Employee Success | Michael Rosen, CFO, Power Digital Marketing Oct 17, 2021
    Show notes

    Michael Rosen’s finance career began inside the loan department of middle market lender Union Bank (now MUFG Union), when—after completing an 18-month training program—the 23 -year-old was provided with a stack of business cards bearing the title “Loan Officer.”

    “At the time, being a loan officer meant a great many things. You would be responsible for most of your clients’ needs, as well as bringing in new business for the bank,” remembers Rosen, who today credits the program’s scope with allowing him to quickly find his footing inside the bank’s apparel sector—a realm made up largely of midsize businesses ranging in size from $15 million to $100 million.

    “It was a significant program that provided some broad-based training in things like financial analysis, collateral analysis, and financial accounting, as well as the legal and ethical issues that come up when running a bank,” continues Rosen, who adds that for the next 7 years he responded to the unique needs and growing pains of his midsize customers.

    Next, Rosen joined CIT Group, which at the time was aggressively expanding its factoring offerings. The financial services firm was known for not only taking over its clients’ accounts receivable but also signing outsourcing agreements for the customers’ credit collections and bookkeeping functions.

    “Once we were doing all of these things, it became a lot easier for us to make loans against the collateral because we were the custodian of all of the funds. We didn’t have to rely on companies collecting the money and then sending it—instead, it came right to us,” he recalls.

    The experience of serving customers at CIT Group opened Rosen’s eyes to managing risk and the critical thinking that’s often required when advising businesses “where things aren’t going well.”

    It was through just such a business that Rosen accidentally discovered a door of entry to corporate finance leadership.

    “We kept telling the owner that the business really needed to have a CFO, and the next thing I knew, I was offered the job,” explains Rosen, who accepted the position. Looking back, Rosen says that at the time he probably did not have all of the technical accounting knowledge that a CFO might be expected to command. Even so, he knew how to stabilize the business, and that’s arguably what mattered most. –Jack Sweeney

    CFOTL: Tell u


    HR by the Numbers | A Workplace Champions episode Oct 15, 2021
    Show notes

    Brett and Jack discuss the marriage of fintech and human capital management, and the of the growing mandate for employee success. Featuring the commentary and insights of workplace champions CFO Sameer Ralhan of the Chemours Company, CFO Robert Alvarez of Big Commerce, CFO Laurence Capone of Pipedrive.


    742: When a SPAC Unlocks Quantum Possibilities | Thomas Kramer, CFO, IonQ Oct 13, 2021
    Show notes

    When Thomas Kramer recalls his decision to leave his job with a prestigious consulting firm to start up a tech firm in the final hours of the dotcom boom, he doesn’t hesitate to underscore his decision’s questionable timing.

    “This was when I realized that I would be getting out of consulting at what potentially would have been the worst possible point in time. Everyone could see that the Internet boom was closing, and smart people do what smart people do: They run in the other direction,” recalls Kramer, now some 20 years later.

    Whether it’s quantum bits, IPOs, or even SPACs, the exciting developments surrounding IonQ are no match for CFO Kramer’s insightful personal advice and often biting self-reflection.

    “Travel is something that you do when you can,” explains Kramer, who tells us that during those times when his career has dispatched him to different parts of the world, he has frequently combined work and leisure trips.

    At one point back in the early 2000s, when he discovered that he was not required to be in Delhi, India, for another 48 hours, the avid traveler made a pit stop in the United Arab Emirates.

    “I stopped off in Dubai and then I drove to Oman,” he reports, “because, hey, when else are you going to get to go to Oman?” ­–Jack Sweeney

    CFOTL: Tell us about IonQ … what type of company is this?

    Kramer: This is one that I love to get at cocktail parties because we actually shoot lasers at individual atoms and use these as building blocks to create the computer of the future. And I’m not kidding about the lasers or the atoms—this is what we do. We literally manipulate the smallest entities in the universe to create the largest-capacity supercomputers in the world.

    Why is this important, because who cares about computers? You can go to Best Buy and buy another one every day. But the problem with computing is that “more slow” hasn’t been working for a while now. There are just physical limits to how many transistors you can put into a chip, and transistors are the basic building blocks of traditional computers. Transistors or bits are pretty limited in their function, though. They’ll assume the value of only zero or one, and to paraphrase Katy Perry, they’re off or they’re on.

    Famously, quantum bits can be both zero and one at the same time—and also any value in between. This means that they can hold much richer information and therefore be used to compute much, much more complicated problem sets.

    I’ll give you an example. Most UPS drivers can make about 120 deliveries per day. The potential combination of stops is expressed as a mathematical function by multiplying 120 by 119 by 118, and so on. The result far exceeds the age of Earth in nanoseconds. The practical implication of this is that if UPS or FedEx tried to calculate the optimal world for each of their more than 100,000 drivers every morning, all packages would’ve been delivered weeks ago, before the fastest supercomputer could ever give you the answer.

    This is where quantum computers come in. They can handle a much larger data set simultaneously than your traditional computer can. When you go public, it’s a moment of profound commitment because now you’re really stuck, now you have to make it work. And that’s what I want to see happen here. We can go public. We will be trading. But what’s important is that we can bring out the best computers in the market for decades to come. And we as a finance function can help to make this happen.


    741: One Step Ahead | Kurt Shintaffer, CFO, Apptio Oct 10, 2021
    Show notes

    In the wake of an economic downturn, a company’s door of opportunity swings open to a finance up-and-comer. This is a familiar early career chapter for many finance leaders, and few have revealed to us the uncertainty surrounding the moment better than Apptio CFO Kurt Shintaffer

    “The CEO came to me and said, ‘Do you think that you have what it takes?’ I said, ‘Well, sure!,’ without really knowing what I was signing up for,” explains Shintaffer, who back in 2002 was a senior finance executive for Pacific Edge Software when the company’s then-CFO exited.

    Until this moment, Shintaffer’s resume arguably had resembled those of thousands of other finance career builders stationed along the different rungs of finance’s corporate ladder, and like Shintaffer, may have completed a stint in public accounting. (Shintaffer spent three years with Ernst & Young).

    Still, at 28 years of age, Shintaffer was already aware that his technical knowledge was not what would make the difference in the days ahead.

    “I had to rely on all of the relationships that I had built to help me find my way. I was super-open about what I didn’t know, and I tried to learn from other people. I think that when you sort of make yourself vulnerable like this, people lean in for you,” remarks Shintaffer, while recalling the mind-set that he quickly acquired to meet the challenges ahead.

    Meanwhile, his ability to be calm under pressure began to become evident as his appetite for multitasking grew, and he found his relationship with the business changing.

    Says Shintaffer: “I was able to stay just far enough ahead of all of the things that were coming at me so that I could at least create this illusion of control, and I think that even to this day there are still some times when you just have to stay one step ahead.” –Jack Sweeney


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