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    Catalyst

    Catalyst, Launch by NTT DATA’s podcast hosted by Tammy Soares, puts humans at the heart of transformation. Each week, visionary leaders and changemakers share how creativity, technology and human insight are reshaping business, culture and the future of work. From platform innovation to AI and design leadership, Catalyst isn’t just about what’s next in tech — it’s about shaping business, technology, and culture through a human lens and spotlighting the visionaries paving the way forward.

    Learn more about Launch by NTT DATA

    Please note that the views expressed may not necessarily be those of NTT DATA.

    Advertise

    Copyright: © 2015-2021 Postlight

    • Apple Podcasts
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    Latest Episodes:
    Version Control : A Conversation On Tracking Changes Jul 24, 2018
    Show notes

    Two Jabrons Shooting the Shit: Source management, change management, version control — is there a better, more modern way to track changes in software? This week, Paul Ford and Rich Ziade hash it out. For decades, change management has been a huge part of computing, but how has it developed over time? What works, what hasn’t, and where are we heading?

    ►iTunes/►SoundCloud/►Overcast/►Stitcher/►MP3 /►RSS

    Paul — 3:00: “Really what it’s about is that life is not linear, work is not linear. Two people need to work on one thing at the same time.”

    Paul — 3:25: “Code tends to be simple text files. Version control and change management of code have been a huge part of computing for decades and decades.”

    Rich — 4:00: “The internal network, or the shared network, was a pivotal point. Because you wanted that productivity of having a shared network.”

    Rich — 5:00: “You’re spewing out the key requirements of what’s gonna make decent version control. Keep versions — huge. Don’t just overwrite. Absolute requirement. Mark who did what.”

    Paul — 6:10: “Here’s what’s tricky to remember. We need to track lots of files. We’re not just talking about one. It might be a big directory with lots of sub-directories and lots of files… You could lock a file and say no one else could get this. In some different kinds of version control systems, especially in publishing workflows, that’s the primitive version. You’re in a world of pain. Every time somebody tries to do locking in version control, it just means everyone is like, ‘Can I get the file?!’”

    Rich — 6:45: “So locking’s not a good idea. You would think, rationally, that it would be a good idea.”

    Paul — 7:10: “Locking still shows up. You still see it in marketing content management tools where it’s like I’m gonna go in and edit that file but only I can edit it.”

    Paul — 7:35: “One of the reasons they like to lock in content management is that the content is really kind of arbitrary. If I give you two text files, it’s actually pretty easy for a computer to be like ‘this line isn’t in this file but it is in this one.’”

    Paul — 10:35: “The modern way is decentralized version control systems. What makes them decentralized is that you have a copy of the code and you have a copy of all the changes that came before it. You download everything, and that sounds like it would be huge but actually it’s not.”

    Paul — 11:20: “I want the latest version. I enjoy reading the source code. I have a twenty-year relationship with this piece of software at this point. One of my better, closer relationships in life.”

    Paul — 12:15: “You don’t necessarily get every change that was ever made, except that if there was a change that lead to the current state of that software — like here’s what it took to get us to today, you’re basically guaranteed to have that version and all the versions going backwards.”

    Paul — 12:45: “The nice thing about having everything is that you can make your own changes and you can compile your own software and that’s all good. If they do something you don’t like, you can roll back and work from the old version.”

    Paul — 13:25: “What Github provides — the thing about version control systems is that there actually is no canonical version, and this is really hard for people to understand. I had my copy of the software, you had your copy… The whole thing that makes your text editor, including the icon. That’s all in a folder that I got from somebody.

    Paul — 14:00: “There’s no owner, you and I are just sharing.”

    Rich — 19:55: “In a way the revelation here is policing at the top level. Let everyone work. Nobody can step on anyone else, but to maintain order up at the top — very low coordination.”

    Rich — 20:20: “There’s actually something very social about GitHub’s software.”

    Rich — 22:50: “[Why did Microsoft buy GitHub?]To reconnect Microsoft to a new way of working.”

    Paul — 23:00: “Microsoft has always been great about developers. For all of their faults and their justice department shenanigans, no one ever doubted that they truly cared about giving people a good experience writing software. This is keeping with the core ethos of the company. They want people to be more productive making and doing things with computers at a low level.”

    A full transcript of this episode is available.

    LINKS
    • Version control — Wikipedia
    • Microsoft Visual SourceSafe
    • GitHub
    • Emacs text editor
    • Pull Requests
    • Marlin’s Park sculpture

    Track Changes is the weekly technology and culture podcast from Postlight, hosted by Paul Ford and Rich Ziade. Production, show notes and transcripts by EDITAUDIO. Podcast logo and design by Will Denton of Postlight.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    More Than Type & Color: A Conversation With Robyn Kanner Jul 17, 2018
    Show notes

    How does systems thinking influence design thinking? How much of shipping new design is about coping with anxiety? What do designers and basketball players have in common?

    From Abstract Theory to Capitalist Practice: This week, Paul Ford and Rich Ziade meet with designer Robyn Kanner to discuss her journey from a tiny art school to a UX designer at Amazon to the founder of MyTransHealth. We talk about the conversations designers should be having and the complex systems that inspire Robyn’s design practice. Robyn also reveals the surprising turn in her design journey that taught her how to throw a literal punch while Paul and Rich wrestle with the idea that, much like a basketball team, different designers do different things.

    [podcast player]

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    Paul — 2:15: “That is a very empowering moment when you go like, ‘I can make my own reality,’ and as you get better you start to look like a better and better musician regardless of how your music is.”

    Paul — 5:30: “When you create something and there’s a lot of heat and light, and you’re making that new thing, your life is really tumultuous at that point. Then it goes out — it’s very emotionally tiring to go back to it.”

    Robyn — 5:55: “I think my identity was a ‘bad thing’ for a while and then all of a sudden became a good and popular thing, and never really having the time to process that while trying to ship an actual experience — that was sort of the experience of it.”

    Robyn — 6:25: “It’s not that they weren’t understanding [my identity], they just didn’t know how to have a conversation about it. They weren’t able to separate me from the work that I did and it was a deep UX problem to solve that kind of stuff […] It was a lot of patting me on the shoulder like, ‘good job, kid!’ and I was like, ‘if this was a shoe company you would think I was the freshest shit. It’s because it’s like a healthcare company you’re devaluing me right now.’”

    Robyn — 7:35: “[Design thinking] is a methodology. I think designers think very highly of themselves for something that’s remarkably simple for the most part. I think design thinking is like, ‘great, you know how to work post-its, cool!’”

    Robyn — 8:15: “When I think of systems, I think of things that already exist. I think music is one of the most perfect systems ever because everything has a time signature, everything has a rhythm and a melody. They all work together at the same time which is to me the most wild shit in the world… It’s all harmonious.”

    Robyn — 11:00: “What’s interesting in-house is that you have to deal with politics. I think if you take the sprint at face-value it’s really cool. Once you introduce company politics it gets a lot hazier. I think when it comes to that approach you need a person in the room who can balance feelings.”

    Robyn — 14:00: “Everything has a legacy, right. Every time I touched a product at Amazon, I knew I might be messing with code that’s at least seven years old.”

    Robyn — 15:40: “[The goal of Amazon] is to try to naturally be in your life.”

    Robyn — 16:05: “If you use time as the success metric, then you start having questions about where does this person need me, or where can I be more effective in their life?”

    Robyn — 18:20: “If we think about the classic definition of design, it’s the solution to a problem within aesthetic constraints. For some unknown reason, people got it in their head that that meant type and color. For the life of me, I don’t fucking know why, because for me it means so many different things, and those different things are the conversations that really excite me.”

    Robyn — 22:35: “Yes, I’ll get you the rectangle but we’re gonna talk about it first. That’s it. If we have a conversation about it first and we can figure out that the rectangle does X, Y and Z, then I’ll get you the rectangle.”

    Robyn — 24:00: “If somebody is asking me for a rectangle and they’re more frustrated with the fact that I’m asking them a question about the rectangle, I don’t think I’m the problem in that situation. I think the problem is you can’t tell me why you need a rectangle.”

    Paul — 24:35: “So your goal is to back people into systems that they can then use to do better work in the future.”

    Robyn — 25:05: “A basketball team is made up of many people that do different things. There’s a center, there’s a point guard, there’s a small forward — they’re all basketball players. ‘Designer’ is just an umbrella word that includes a lot of different people.”

    [A full transcript of this episode is available.]

    LINKS
    • Robyn Kanner
    • MyTransHealth
    • Greenfield
    • University of Maine at Farmington
    • Staples
    • Systemic Design
    • Rookie Mag: A Conversation with Robyn Kanner

    Track Changes is the weekly technology and culture podcast from Postlight, hosted by Paul Ford and Rich Ziade. Production, show notes and transcripts by EDITAUDIO. Podcast logo and design by Will Denton of Postlight.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    Can You Ship It? : When Design and Engineering Isn't Enough Jul 10, 2018
    Show notes

    The Game of Product Management: This week Paul Ford and Rich Ziade record a live podcast episode at our Ship It! meetup. We dive into the blockers that slow us down, the drivers that move us forward and we compete to see who can ship it. We also get a window into Paul’s keynote skills!

    4:00— Paul: “[Product Management] is kind of the uber topic of our existence: How do we get these things shipped? We might know how to engineer, we might know how to design, but putting it all together and getting it out into the world is hard as hell.”

    9:34 — Paul: “That looks like someone who can ship a process, we need someone who can ship a product.”

    10:22 — Rich: “There’s nothing more effective than two or three people in Slack, beating the shit out of a problem. Meetings suck.”

    11:25 — Rich: “This is about leadership stepping in and giving you advice because they just read a thing in Fortune.”

    11:39 — Rich: “There is an art in responding to a leader and getting them to go away.”

    15:18 — Rich: “Paranoia is very, very powerful.”

    19:29 — Paul: “Even in success, you’re going to find failure.”

    A full transcript of this episode is available.

    LINKS
    • Ship It
    • We’re Hiring
    • Keynote
    • Agile Manifesto
    • Slack
    • Flickr

    Track Changes is the weekly technology and culture podcast from Postlight, hosted by Paul Ford and Rich Ziade. Production, show notes and transcripts by EDITAUDIO. Podcast logo and design by Will Denton of Postlight.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    The Evolution of Software with Tim Meaney Jul 03, 2018
    Show notes

    How did TIVO lead to Netflix? How does good software lead to empowerment? In this episode, we deconstruct the everyday impact of great software.

    It’s pretty cool having control of the screen: This week Paul Ford and Rich Ziade meet with their friend Timothy Meaney, VP Product & Quality at Insight Catastrophe, to talk about what makes software great. Between the earliest spreadsheet programs, the hidden databases upholding Manhattan, and the ChromeBook interface that makes Paul’s kids cry, we learn how the best software is characterized by its simplicity.

    [Podcast player]

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    2:35 — Tim: “People also don’t think about software.”

    6:10 — Tim: “There was something very powerful about computing, being from what you just described — me being alone in my room writing a game that I want to play myself — to talking to other people.”

    6:50 — Tim: “The web, since [AOL Instant Messenger] has been about people.”

    7:05 — Paul: “What’s interesting from the two of you is that the quality of greatness is accessibility. It’s not about inventing anything, it’s about making it accessible.”

    8:00 — Paul: “Suddenly AIM replaced a whole category of communication. BASIC made it possible to program. MacPaint made it possible to draw.”

    8:50 — Rich: “Photoshop has gone straight to hell! To hell with Creative Cloud! To tell with whatever is happening in Photoshop today. I don’t understand it.”

    9:10 — Paul: “The magazine industry died, why do they make me relive it every day?”

    10:05 — Rich: “Once it came to me — the mental model kicked in around layers in Photoshop — I lost my mind. I was like, oh my god, this is how everything is done.”

    11:20 — Paul: “If you walk up and down the streets of Manhattan where we happen to be right now, billions and billions of dollars of decisions will be made this week based on Microsoft Excel and Microsoft PowerPoint. Those are the tools and the software that people will use to move entire markets.”

    16:05 — Paul: “I just want to pull SQLite out and point at it because it’s a tiny piece of software and it stores data. That’s all. It’s a tiny database. It used to be that you’d go to Oracle and spend $30,000 to have this database. SQLite is on every Android phone, every iOS phone — it’s in just about every computer and every platform.”

    21:20 — Paul: “TiVo was our first step on our cultural path to Netflix.”

    25:40 — Tim: “The cycle is funny, right. It’s reached a point where it’s so transparent that we’ve ceded the control. A 10-year-old is not getting excited about gaining that control, they just have it.”

    25:55 — Paul: “If you ever want to see a 6-year-old have a temper tantrum, just give them the interface to a ChromeBook.”

    26:25 — Paul: “I thought the NYPD was gonna arrest me for downloading Chicago 17.”

    26:50 — Paul: “God, I love a good shared file system between friends! I miss that in my life!”

    A full transcript of this episode is available.

    LINKS
    • Tim Meaney
    • VisiCalc
    • SQLite
    • BASIC
    • The Rise and Fall of AIM, the Breakthrough AOL Never Wanted
    • OiNK.cd Shut Down, Admin Arrested

    Track Changes is the weekly technology and culture podcast from Postlight, hosted by Paul Ford and Rich Ziade. Production, show notes and transcripts by EDITAUDIO. Podcast logo and design by Will Denton of Postlight.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    Privacy, Data Encryption and the Law Jun 26, 2018
    Show notes

    Virtual vs. Physical Privacy: This week Paul Ford and Rich Ziade talk about privacy around your data and devices. We talk about search warrants, argue about the systemic problems of the prison system, and look into the ways that encrypted messaging is influencing our laws. We also get a preview into Rich’s life as a lawyer!

    [audio player]

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    2:38— Paul: “Anybody can sue you for anything, at any time. So you need to be buttoned up, but also plan for that.”

    4:48 — Paul: “In the future, if you ever want to start a business, buddy up with a lawyer. That’s my advice.”

    9:42 — Rich:There’s laws right up to the constitution that protect our privacy in terms of our homes; our information.

    14:07 — Rich: “How do you feel about technology that exists, that doesn’t allow for that next step?”

    16:55— Paul: “I dont actually see a fundemental difference between a virtual entity (like a communication network) and a physical space (like this guy’s house).”

    18:20— Paul: “It’s very hard to ban end-to-end encryption, if people want it”.

    19:41 — Rich: “Privacy is sacred, and it should be respected, unless there is enough reason to infringe on it because a greater good is being threatened or harm is being inflicted in some way.”

    LINKS
    • Fact Pattern
    • Probable Cause
    • Signal
    • Telegram

    Track Changes is the weekly technology and culture podcast from Postlight, hosted by Paul Ford and Rich Ziade. Production, show notes and transcripts by EDITAUDIO. Podcast logo and design by Will Denton of Postlight.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    An Earnest Blockchain: Manoush Zomorodi on Creativity and the Internet Jun 19, 2018
    Show notes

    We sit down with the host of Zig Zag to talk about decentralization, feminism, and how the blockchain might fix journalism The creators of Zig Zag: Manoush Zomorodi and Jen Poyant

    Capitalism, Journalism, and Women: This week Paul Ford and xarissa sit down with Manoush Zomorodi to talk about her new podcast, Zig Zag, and why she left a steady job at NYPR to create a media company on the blockchain. We chat about what it means to create a podcast on a technology no one really understands yet, the importance of owning your work, and how decentralized platforms are benefiting women. We also get to hear Paul’s manatee impression!

    6:34 — Manoush: “It wasn’t necessarily about an incident or a guy, it was about the whole system.”

    7:29 — Manoush: “If [Trump] can be President, I can have my own company.”

    14:17 — Manoush: “ I don’t understand the blockchain, no one understands the blockchain, so what if we actually made something that explained the blockchain… it’s the perfect narrative vehicle to explore all the other problems that we have with the internet.”

    13:30 — Manoush: “You’re going to put this thing on the blockchain… and you can’t take that away from us.”

    19:07 — Paul: “It’s tricky. You’re in this priestly cast when you’r ein the media, and you’re not supposed to get your hands dirty. Then there comes a point where you’re like, ‘do I believe more in the ethos of this culture or is it worth it for me to participate even though I might get cast out of heaven’.”

    22:08— Paul: “There’s a point where you go, ‘I can’t be broke and smart’.”

    24:56— Xarissa: “[Women] historically have been really bad at creating things that we own.”

    LINKS
    • Manoush Zomorodi
    • Civil
    • Zig Zag Podcast
    • Jen Poyant
    • Note to Self
    • Stable Genius Productions
    • Popula
    • Maria Bustillos
    • Julia Angwin
    • Joe Lubin
    • Sir Tim Berners-Lee

    Track Changes is the weekly technology and culture podcast from Postlight, hosted by Paul Ford and Rich Ziade. Production, show notes and transcripts by EDITAUDIO. Podcast logo and design by Will Denton of Postlight.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    The Whole Internet is Sneakers Jun 12, 2018
    Show notes

    How does the endless scroll of Netflix impact our desire for sneakers? How does the manufactured scarcity of shoes influence a billion-dollar secondary market? What is a sneaker bot?

    The difference between iPhones and Sneakers: This week Paul Ford and Rich Ziade sit down with product designer Matthew Famularo to talk about sneaker appreciation, manufactured scarcity, and the second-hand marketplace built around sneakers. We get acquainted with sneaker bots and discuss the ways that teens unknowingly carry out digital strategy for their favourite brands. We also listen to Rich’s admiration of Paul Newman’s good looks.

    [podcast player]

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    5:25 — Matthew: “Part of this multi-billion-dollar industry of sneakers winds up being sold because the supply is so incredibly limited and the demand is so high.”

    7:25 — Matthew: “People will camp out for sneakers… It’s like Apple products, it’s like when the iPhone comes out.”

    9:40 — Paul: “There was kind of a larger trend of athletes going from cool hometown celebrities to global mega superstars where everything is affiliated with them, like when Steph Curry came out with his sneaker and everybody made fun of it — I don’t follow basketball or sneakers, but that was big news.”

    10:00 — Rich: “It’s fully baked at that point. You’re not wearing a sneaker to go play basketball in the schoolyard. You can, but it became fashion.”

    16:18 — Matthew: “It’s a multi-billion-dollar industry, sneakers. It’s a marketplace. Because of this multi-billion-dollar industry and supply that doesn’t meet with demand, there’s now a billion-dollar secondary market that StockX is participating in, that eBay is participating in, that people are using platforms to sell sneakers.”

    16:30 — Paul: “There’s a low cost of entry, it’s connected to street culture, there’s an element of hustle to it, and there’s a key thing you’ve just described which is that you’ve got this marketplace over here, you’ve got this waiting room here, you can automate this — or you could, theoretically.”

    16:55 — Matthew: “There are a lot of different kinds of sneaker bots that you can get and it depends on the shoes that you’re looking for… Some bots do all of them. Some bots only do websites that use Shopify. Some bots only work on jailbroken iPhones because they work on the Nike SNKRS app. You have to understand what you’re looking for, and dependant on that, there are a number of options available.”

    17:35 — Paul: “Everything you can do with the web has ended up in sneaker bot development territory.”

    19:25 — Matthew: “We are now exposed to digital objects more than types of physical objects.”

    20:05 — Matthew: “What you have today is between the digital objects [of music, TV, and film] is the notion of scarcity has exploded. Netflix will just pour content over your head until you drown in it so the perceived value is gone. I think that this is almost in a way a reaction to it, because you actually have this thing you can cherish in a weird way because not everyone has it. You know for a fact that because of the marketplace that there are just not a lot of them.”

    20:50 — Paul: “That aspect, that sort of raw capitalist consumption part of street culture got really into the brains of cool rich young kids who are like, ‘Oh yeah, $1500 for a cool pair of sneakers, that’s no big deal. I’m a DJ and my parents are funding the next 30 years of my college education.’”

    22:00 — Paul: “It’s not such a big market that serious, giant players are really deeply invested in it so it stays kind of ground level. Even the fact that there’s this whole sneaker culture and the bots and so on becomes part of the mystique. The marketplace is now connected to the big public branding event… They’re seeing this growing marketplace as feeding into their overall big brand efforts. Matthew at some level is pulling off the digital strategy around perceived value in the adidas and Yeezy brand for them.”

    22:50 — Matthew: “One of the key points is that demographically you’ve got teenagers who fully understand that everything’s disposable. Everything. My Instagram, my Snapchat.”

    27:35 — Paul: “Watches are very specific. Watches are rich people catnip.”

    28:25 — Rich: “I just it’s cool that there’s this appreciation for this thing that there aren’t just endless amounts of.”

    28:35 — Matthew: “There’s a separation between how widespread it can be. On social media, you can see photos of the shoe everywhere. But you go to… Ohio, and you’re not going to see that.”

    29:30 — Paul: “When we’re having our kids play Pokemon Go, we’re training them to be sneaker drop consumers.”

    31:10 — Paul: “As a species we find scarcity. I think it’s really exciting and I think it’s because we like having access to everything and then we get really excited about rich people having access to things we don’t and we’re like, ‘well why don’t I have it?’”

    LINKS
    • Matthew Famularo, product designer
    • StockX
    • Virgil Abloh x MoMA x Nike
    • The Story Behind The Air Menthol 10s
    • YEEZY 500 | adidas + KANYE WEST
    • Supreme
    • Paul Newman’s Rolex

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    Less Machine Learning, More Human Learning: A Conversation with Charles Broskoski Jun 05, 2018
    Show notes

    Are you sick of productivity apps and social platforms that hijack your time? What happens when a platform encourages creativity rather than distracting us? How can you raise capital from users rather than ads?

    by Chris Sherron

    Less machine learning, less algorithms, less likes: This week Paul Ford and Rich Ziade meet with Charles Broskoski, founder of Are.na, to discuss how his platform moves away from the like-based models of Facebook, Twitter, and Instagram. We talk about how pattern recognition drives our creativity, discuss the difficulty of building a community that people are willing to pay for, and complain about Pinterest. Rich also discovers what an Art Prof is!

    [Soundcloud]

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    2:35 — Charles: “The main thing that you’re doing [with Are.na] is making collections of resources… You can throw anything in there and the point is that you’re thinking of things you’re consuming over a long period of time. It’s about doing this research and thinking about it as you’re doing things.”

    4:15 — Paul: “It’s the overall platform of Pinterest that’s okay, and the membership is very very excited, but it just breaks the web. You hit Google images and you go into Pinterest.”

    4:40 — Paul: “Compared to Pinterest, Are.na users tend to have intent when they link things together. Pinterest, on the other hand, is watching people and making these connections for them.”

    9:30 — Charles: “I think what was appealing about Del.icio.us is that it didn’t orbit around likes and hearts and whatnot. The thinking was that you use it for your own selfish needs and the sort of by-product of that was something really great for everybody else.”

    9:45 — Rich: “There was more of a culture around thinking and deep thought, about being more inquisitive and curious and less about performing a personality online.”

    11:00 — Rich: “This is success now on the Internet. Build the tool that lets you ‘heart’ pictures and sounds… It’s born out of Twitter and Facebook and the like.”

    17:40 — Paul: “So you’ve got this very abstract set of things. This has actually been one of the challenges of hypertext and the web in general, it’s that most websites end up looking like something that was there before. Newspaper websites look like newspapers. Youtube is about video of a certain aspect ratio that looks like TV… The thing that you’re doing here, the thing that you’re describing — which I think both Rich and I have found really hard to get across to people — is that here are abstract nodes that connect to other abstract nodes about concepts and they can be remixed. I’ve seen a lot of experiments along this line and I think that this one is really interesting in that forty thousand people doing abstract hypertext stuff is really a lot.”

    23:00 — Charles: “We’re doing an equity crowdfunding campaign right now, and that was a sort of scary proposition… The scary part with a community like ours is that they’re very critical, they know what’s going on, and they’re very sensitive to changes — but it’s going a lot better than we ever expected.”

    23:45 — Paul: “The mental model of what success is has to be changed to accommodate the spaces like this that people really want and will pay for and will be a good business.”

    24:10 — Charles: “I’m also very optimistic that people are getting smarter — and I know this is a minority opinion — but people’s ability to pattern recognize different things that are happening in the world, that ability gets strengthened over time and there’s nowhere to put that.”

    24:50 — Charles: “We just might as well not do it if we’re gonna do ads. It sets up a weird dynamic because your customer is not the user, your customer is the advertiser. Your motivation then is to serve the advertiser and not the user. We’re just trying to make a good enough product that people will pay for it. The type of people we’re after are knowledge workers, people who are working in creative professions. This is the tool that helps your thinking on an every-day basis.”

    26:50 — Charles: “[What stops people from standing up Are.na] is that it’s really hard to build a community. The community building is a fuzzy activity — it’s inviting people, it’s talking to people. It’s not the same kind of productivity that you’re doing when you’re writing code.”

    A full transcript of this episode is available.

    LINKS
    • Are.na
    • Yahoo.icio.us? — Yahoo Acquires Del.icio.us
    • Basecamp Project Management
    • This Is What A Designer-Led Social Network Looks Like
    • Pinterest Should Die
    • Are.na Crowdfunding — Republic

    Track Changes is the weekly technology and culture podcast from Postlight, hosted by Paul Ford and Rich Ziade. Production, show notes and transcripts by EDITAUDIO. Podcast logo and design by Will Denton of Postlight

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    The Glut of the Platform Economy May 29, 2018
    Show notes

    How many cake decorating videos does it take to disrupt the platform economy? Would forcing constraint on platforms generate better content? How do we reconcile unlimited access to an infinite library when we’re being pummeled by bad content?

    Endless scrolling is the opium of the people: This week Paul Ford and Rich Ziade discuss how platforms like Spotify, Netflix, and Youtube have turned into an inescapable hellscape of unfocused content. We talk about being disappointed with the infinite media libraries of our dreams, and the potential for platforms to redeem themselves by constraining content, while looking at how smaller creators are already doing that. Paul also reveals his utopian dream of a centralized platform of curated cake-making content.

    4:45 — Rich: “I go to the track, and I go View Album, because I’m wondering if I’ve stumbled on an artist that I want to really dive into… then I go to the album, and I want to like it so I’ll give the album a full listen. There’s so much shit. I get through the first [few] tracks of the album and then the waves break the glass in my house and flood, taking the table and me and the chair, and I go to the next thing.”

    5:45 — Paul: “You know what I’ve noticed is the truly talented young artists just produce EP after EP, for years, and then they’re like ‘oh, I’m gonna do this album now.’ They don’t jump to the album. It’s a high risk game. 80% of it is gonna be trash unless you know what you’re doing.”

    8:30 — Paul: “With the pure algorithmically defined entertainment that Netflix specializes in, there’s this thing called Dinotrux. It’s dinosaurs that are trucks because they know that little boys like trucks and dinosaurs — little girls too! Have you seen Dinotrux? It’s so bad.”

    10:00 — Paul: “It must have been very exciting though at first where it’s like, ‘I’m doing a new thing, a Netflix standup special,’ and then a month goes by and it’s just not as cool for the comedians. Now you’re like, ‘I’m doing a Netflix special!’ and your housekeeper says, ‘so am I!”

    12:30 — Paul: “We have a developer/designer here named Darrell and he made a playlist expiration tool. It’s called Dubolt. It’s quite good, you seed it with a few tracks and parameters and you get a very good playlist back.”

    13:30 — Paul: “So we’re hitting a point in the glut where we’re realizing that emotionally and intellectually it’s not that satisfying to keep waiting and searching. You saw this when cable TV suddenly had five thousand stations and nobody could figure out what to watch.”

    14:00 — Paul: “There’s always the great simplifying agent, which in our industry is often Apple, [saying], ‘you don’t want all those choices.’ Now the problem that Apple has — which is the problem everybody who creates a successful minimalist approach has — is that everybody starts adding stuff to it.”

    15:00 — Paul: “We’re in the glut. There’s very little quality in a glut. There’s no sense of quality. Literally, it’s just this tsunami of content coming in and we’re all just like, ‘wow, that’s a lot of content!’ You thought it was what you wanted.”

    15:25 — Paul: “We measure creativity by how people respond to constraints.”

    16:50 — Rich: “When I see a Netflix Original Series, I just assume — and I could be surprised — I assume it’s bad.”

    16:55 — Paul: “Compare Netflix and Youtube for a minute. What do both of them solve? They solve distribution. Suddenly they were like, ‘oh my god, we can put moving pictures in a rectangle on a screen and we can get it out to millions and millions of people.”

    17:20 — Rich: “There’s a phenomenal quote by the Chief Content Officer of Netflix. They said, ‘what’s your strategy?’ and he said, ‘we have to become HBO faster than HBO can become us.’”

    19:10 — Paul: “Here’s a thing I think a lot about: Cakes. Cake making is a whole scene on Youtube. There’s probably 30 million people… who watch and subscribe to cake content where people smear things with fondant. Very charming people. They sell spatulas. That’s how they monetize. I sort of look at Netflix as being very well set up to capitalize on these nascent expanding scenes in a way that Youtube can’t. You’ve got thirty, forty, fifty cake-making personalities but Youtube doesn’t really bring them together.”

    20:50 — Paul: “It’s a promise that everyone is roughly equal on the platform, which is weird because you walk down the street and there’s a giant picture of a Youtube celebrity painted on the side of a wall in Manhattan.”

    22:00 — Paul: “Netflix is weird because it’s all about subjects and I almost think it should be more focused around verticals. Like channels, or something on Netflix where you can go over and participate as opposed to these ‘movies for people who like cats and have no hair!’ I think Netflix is totally primed to do that.”

    24:10 — Paul: “The whole system is set up where the platforms make it challenging to create real utility. The ways that you focus by making products that allow them to access the media and give them new powers and understanding — the platforms are not set up for that. They’re set up for continual delivery of a single experience which is usually a rectangle of video. They’re focused around the media, not the actual usage of the media to do things.”

    24:50 — Paul: “Youtube is just a big open hole that anybody can throw their trash into, and sometimes people are like, ‘that’s not trash! That’s good!’”

    26:00 — Rich: “For the consumer, I’m worried about them. The motivation on the creator side is to just pour more and more on my head. For the consumer, that’s led to a terrible state. Everything’s garbage. Most things are lousy.”

    26:25 — Paul: “Even when you have a lot of money and you do everything right, the odds are that it’s gonna be pretty bad.”

    28:35 — Rich: “You know what the most popular piece of advice is now? [Companies are] telling the person: Leave your phone outside the bedroom. Take a book with you. Pause and think! Think deeper!”

    29:10 — Paul: “It’s always been crappy bestsellers and big stupid movies with car chases. That’s been the baseline for a long time. It’s not surprising that in an era of digital glut we just end up with more. Not better, but more… Do you try to build the new platforms where there are more constraints and more creative work? That’s a way to address this but you are climbing a very high mountain.”

    32:20 — Paul: “Constraints matter, but platform economics take over. You have to choose how to live in this world, because it’s being done to you.”

    A full transcript of this episode is available.

    LINKS
    • Dubolt by Darrell Hanley
    • Is Netflix the Next HBO?
    • Platform Economy
    • Longform
    • Rheo.tv
    • Longreads
    • And for His Next Act, Ev Williams Will Fix the Internet

    Track Changes is the weekly technology and culture podcast from Postlight, hosted by Paul Ford and Rich Ziade. Production, show notes and transcripts by EDITAUDIO. Podcast logo and design by Will Denton of Postlight.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    Making Sense of Capitalism and Ethics: A Conversation with Christian Madsbjerg May 22, 2018
    Show notes

    Paul and Gina meet up with Christian Madsbjerg to discuss the ideas behind his new book, “Sensemaking: The Power of Humanities in the Age of the Algorithm”

    What happens when you take a philosopher out of their element and plunk them into management? How can the business and tech worlds benefit from the humanities? Are we putting too much trust into algorithms and the promise of artificial intelligence?

    Courtesy of ReD Associates

    Just because Google does it, doesn’t mean we should do it too: This week Paul Ford and Gina Trapani meet with Christian Madsbjerg, author of Sensemaking: The Power of Humanities in the Age of the Algorithm. Christian ruminates on the limits of the algorithm, bringing human insight into tech and business where artificial intelligence falls short, and the impact of Elon Musk (ed. note: unfortunaltey this interview was recorded before the Met Gala)

    4:00 — Christian: “Philosophers are for critique and against suggesting anything. But if you want to make something, you’ve got to suggest something.”

    4:55 — Christian: “[Philosophers] see there’s still a way to have integrity in what you’re doing, and still deal with the kinds of things and the way they want to deal with them but in a different world.”

    7:15 — Christian: “I suppose philosophy is just making manifestos — what’s sort of underneath us all the time, and that we didn’t think about. What’s happening, at least in the technology space right now, it’s this big reckoning. There’s this big sort of realization that there’s more to this than we thought there was. That’s what a philosopher would do, they would ask, ‘based on what do you say that? What are the underlying assumptions?’”

    8:15 — Paul: “A vast number of our conversations… are ultimately about ethics. It’s a constant refrain through the organization. It’s daily and it’s top-to-bottom. Everything we do — maybe also because we deal with so many abstractions and so many requirements from the client — it’s more about preventing unethical situations.”

    10:40 — Christian: “It’s often a group of people that aren’t like you and trying to understand what their life is like. ‘What is it like to be them?’ is the basic idea. You can enter their world and you can enter it in a way that can inform that world with whatever you’re making.

    13:45 — Christian: “There are things we humans can do that we don’t understand yet. The fact that the machine can beat us in chess doesn’t mean that it can beat us in every other aspect of life, including understanding each other.”

    16:20 — Paul: “No one is going to buy a car that sacrifices your life to save another life… We’re about to hit a wall. This is where capitalism and ethics are about to have a very exciting moment around self driving cars.”

    16:45 — Christian: “Another way to think about driverless cars is [asking] are they really so attractive? Some people enjoy driving cars […]and that’s worth something as well. Another way of seeing it is that you can look at the people that get slaughtered in traffic every day, but does that really mean that all cars have to be driverless? Isn’t it a magical thing if you think about all the people that step into a car every day and they somehow find their way through these streets and they don’t crash?”

    20:50 — Christian: “I wish [Elon Musk] would represent a more interesting dream for eighteen-year-olds than going to Mars.”

    21:05 — Christian: “The first process is that in any public institution or any company there is a language that is often native to that place… The first thing is to translate that business language, or the language of the institution, into a human language. So how would human beings think about this? What would be the human phenomenon at the heart of this?”

    24:15 — Paul: “So sensemaking as a practice is observing and understanding an organization well enough that you now have a foundation for organizational change, for defining what needs to happen now.”

    25:55 — Christian: “The humanities are the place where you can try to exercise the muscle of [understanding] others in the most advanced way… The world of literature and art is a place where you can see human worlds in a way that’s advanced and interesting and often beautiful. So, often, the people that are good at [sensemaking] have a level of sensitivity to it.”

    A full transcript of this episode is available.

    LINKS
    • Sensemaking: The Power of the Humanities in the Age of the Algorithm by Christian Madsbjerg
    • ReD Associates
    • The Moment of Clarity: Using the Human Sciences to Solve Your Toughest Business Problems by Christian Madsbjerg
    • Elon Musk wants to colonize Mars with SpaceX

    Track Changes is the weekly technology and culture podcast from Postlight, hosted by Paul Ford and Rich Ziade. Production, show notes and transcripts by EDITAUDIO. Podcast logo and design by Will Denton of Postlight.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


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