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Car Dealership Guy Podcast — Automotive
Car Dealership Guy Podcast

The Car Dealership Guy Podcast Network is your front-row seat to the people, companies, and trends shaping the future of automotive retail—delivered across three focused formats:

The Car Dealership Guy Podcast (Tuesdays & Thursdays)

Hosted by Yossi Levi, these deep-dive interviews feature top dealers, operators, and innovators driving the industry forward.

Daily Dealer Live (Mondays, Wednesdays & Fridays)

Our live-streamed show, also released here in audio format, brings real-time news, sharp takes, and high-impact guests—think CNBC for car dealers.

Industry Spotlight

Hosted by Sam D’Arc, this segment highlights standout dealerships and vendors with tactical insights and stories from the front lines.

Follow us on X, LinkedIn, Instagram, Facebook, and YouTube for highlights and behind-the-scenes content from every episode.

Copyright: © CarDealershipGuy LLC

Latest Episodes:

“The Tower is Dead!” Inside the No-Commission 4-Day Work Week (And Why It’s Winning) | Erikka Tiffani, General Manager at Walser Hyundai Brooklyn Park Apr 28, 2026

Show notes

Today I'm joined by Erikka Tiffani, General Manager at Walser Hyundai Brooklyn Park.

In an industry defined by grind and tradition, Erikka breaks down how Walzer has successfully implemented a 4-day work week and a non-commissioned sales model.

We discuss the transition from traditional F&I "boxes" to a one-point-of-contact system that actually maintains high PVR.

This episode is brought to you by:

1. Podium - the AI platform trusted by one in three dealerships. Podium helps dealers consolidate sales, service, messaging, and voice into one connected system that actually runs the work. If your AI isn’t driving real outcomes, it’s time to take a closer look @ here.

2. Nomad Content Studio - The team behind the dealers you actually see on social media. Nomad works in your dealership to build a brand new pipeline of sales driven by social media content. They’re the same team behind names like George Saliba, Benzs & Bowties, and EV Auto—dealers who’ve built national brands and sold more cars in the process. If you want your dealership to be next, head to @ here and book a call.

Check out Car Dealership Guy’s stuff:

For dealers:

CDG Circles ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://cdgcircles.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Industry job board ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

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Request to be a podcast guest ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

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Topics:

02:35 Daycare Worker Who Walked Into A Dealership.

04:50 Why Salesmen Said She Was The Receptionist.

08:20 The GM With A Play Closet In Her Office.

10:55 Why Resumes Lie, Hunger Doesn't.

12:30 The Car Washer Selling 25 Cars A Month.

16:10 The Four-Day Work Week That Works.

18:45 Why Walzer Killed The F&I Box.

23:45 The F&I Gap Nobody Expected.

27:10 Why He Hired Someone "Not Ready."

32:15 The Skill Most GMs Lack.

36:50 When A Customer Refused To Shake Hands.

48:30 Why $5,000 In Printers Had To Go.

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Rowley/Horwitz on Fullpath Sale, Boice on Price Consistency, Almeida on Fixed | Daily Dealer Live Apr 27, 2026

Show notes

Today's show features:

- Stephen M. Rowley, President of Cox Automotive

- Aharon Horwitz is the Co-Founder and CEO of Fullpath

- David Boice, Co-Founder and CEO of Team Velocity

- Ron Almeida, General Manager of Colonial Ford of Plymouth

This episode is brought to you by:

Zurich – Zurich delivers The Zurich Advantage to dealerships nationwide by combining comprehensive F&I products, consultative training, revenue‑generating programs, and wealth‑building profit participation strategies. Grounded in our mission to provide clarity, confidence, and certainty, we help dealers protect what matters, strengthen performance, and build a legacy for the road ahead. Learn more at https://carguymedia.com/4cNTwyu

Team Velocity – Team Velocity helps dealerships deliver faster, smarter, and more connected customer experiences through fully integrated platform technology. From websites and advertising to retention solutions and a native CDP, Team Velocity provides the tools dealerships need to succeed in every stage of the customer journey. Visit https://teamvelocitymarketing.com/ for more information or to request a demo.

Check out Car Dealership Guy’s stuff:

CDG Circles ➤ https://cdgcircles.com/

CDG News ➤ https://news.dealershipguy.com/

CDG Jobs ➤ https://jobs.dealershipguy.com/

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

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Threads ➤ ⁠https://www.threads.net/@cardealershipguy⁠

Facebook ➤⁠ https://www.facebook.com/profile.php?id=100077402857683⁠

Flying Blind: Why "Set It & Forget It" Reinsurance is Costing Dealers Millions | Industry Spotlight Apr 25, 2026

Show notes

In this episode of the Industry Spotlight, joining host Sam D’Arc are Michael Naim, VP at Zurich North America, and Jeff Glanzmann, Dealer Principal at Glanzmann Subaru, to discuss why many dealers are "flying blind" by relying on quarterly PDFs for their most valuable profit centers.

This conversation breaks down how to move from a reactive "set it and forget it" mentality to a data-driven operation that yields massive returns on premium.

Michael and Jeff reveal why transparency in reinsurance is no longer optional and how real-time visibility can actually fix your used car reconditioning and CSI.

This episode of the Car Dealership Guy Podcast is brought to you by Zurich North America.

Zurich.Insurance - Zurich delivers The Zurich Advantage to dealerships nationwide by combining comprehensive F&I products, consultative training, revenue‑generating programs, and wealth‑building profit participation strategies. Grounded in our mission to provide clarity, confidence, and certainty, we help dealers protect what matters, strengthen performance, and build a legacy for the road ahead. Learn more @ here.

Check out Car Dealership Guy’s stuff:

For dealers:

CDG Circles ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://cdgcircles.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Industry job board ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Dealership recruiting ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.cdgrecruiting.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Fix your dealership’s social media ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.trynomad.co⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Request to be a podcast guest ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

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Advertise with Car Dealership Guy ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.cdgpartner.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Industry job board ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Request to be a podcast guest ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Topics:

03:00 Why Dealers Fly Blind On Reinsurance.

04:35 The Quarterly PDF Trap.

06:45 The 120-Day Claim Surprise.

08:30 Why Sloppy Recon Destroys Profits.

10:00 The CSI Boost Nobody Saw Coming.

12:00 The Spinal Surgery Test.

16:30 The 70% Return Dealers Miss.

20:30 Why Your CRM Won't Save You.

22:15 The Dashboard That Forces Honesty.

24:20 Why Keeping Managers Dark Was A Mistake.

33:55 The One Call Every Dealer Must Make.

35:15 The One Number That Matters.

Car Dealership Guy Socials:

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Fixed Ops Friday w/ Don Hall, Morgan Abeyie, Daniel Negalha | Daily Dealer Live Apr 24, 2026

Show notes

Today's show features:

- Don Hall, President & CEO, Virginia Automobile Dealers Association

- Morgan Abeyie, Podium Service AI Product Manager at Podium

- Daniel Negalha, Corporate Fixed Ops Director at McGovern Automotive Group

This episode is brought to you by:

Haig Partners – When it comes to selling your life’s work, trust the advisors who have built a reputation for maximizing value for family-owned dealerships. If you are considering a sale, divestiture or looking to grow, begin a confidential conversation at https://haigpartners.com/.

Podium – Most service departments know exactly what they should be doing — the follow-ups, the declined services, the outbound outreach. They just don't have the bandwidth to do it. Podium's Service AI handles it all, end-to-end, so nothing falls through the cracks. Visit http://podium.com/cdg to see it in action.

Check out Car Dealership Guy’s stuff:

CDG Circles ➤ https://cdgcircles.com/

CDG News ➤ https://news.dealershipguy.com/

CDG Jobs ➤ https://jobs.dealershipguy.com/

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

X ➤ ⁠https://www.twitter.com/GuyDealership⁠

Instagram ➤ ⁠https://www.instagram.com/cardealershipguy/⁠

TikTok ➤ ⁠https://www.tiktok.com/@guydealership⁠

LinkedIn ➤⁠ https://www.linkedin.com/company/cardealershipguy/⁠

Threads ➤ ⁠https://www.threads.net/@cardealershipguy⁠

Facebook ➤⁠ https://www.facebook.com/profile.php?id=100077402857683⁠

“CRM Is Broken!” Why Static Workflows Kill Deals (And How to Engage with Shoppers In Real Time) | Matt Leone, CEO of DriveCentric Apr 23, 2026

Show notes

Today I'm joined by Matt Leone, CEO of DriveCentric.

Matt breaks down why "tech bloat" is killing dealership margins and how shifting from task management to real-time engagement hubs can stop lead leakage across Sales, F&I, and Service.

We also dive into the future of AI agents and why your next "employee" might actually be a machine-learning model.

This episode is brought to you by:

1. Lotlinx – Meet LotGPT, your AI Inventory Strategist built exclusively for car dealers. It reveals competitive insights, shopper behavior, and pricing dynamics, and even identifies underperforming VDPs with merchandising recommendations to boost conversion without cutting prices. Put LotGPT to work for your dealership today, totally free, @ here.

2. CDG Circles – A digital peer group for top auto dealers. Private dealer chats. Vendor reviews. Real insights — confidential, compliant, no travel required. Join dealers representing 3,000+ rooftops @ here.

3. DriveCentric – DriveCentric puts dealerships in the Fast Lane to the Customer with a modern engagement platform built to move faster, connect teams, and keep every customer moving forward. Visit @ here to learn more

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Topics:

02:40 The Bill That Could Ban Chinese Cars.

05:10 Why Australian Dealers Make Zero On New Cars.

07:10 The Threat Destroying Blue Sky Values.

09:25 Why Toyota Stores Trade For 15X Earnings.

12:50 Why US Trucks Are Safer Than China.

18:10 Dealer Profits Still Double Pre-COVID.

21:50 The One Brand Where Bargains Are Appearing.

24:45 The Smart Lever When New Car Gross Drops.

26:40 Why Salespeople Can't Afford The Cars They Sell.

30:50 The Mercedes Turnaround That Made It Hot Again.

45:55 Infiniti Stores Selling For Zero Blue Sky.

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Shepherd on Inventory, Good on CRM Best Practices, O'Koniewski on Ad Compliance | Daily Dealer Live Apr 22, 2026

Show notes

Today's show features:

- Jacob Shepherd, Dealer Principal at Chevrolet of Troy

- Amber Good, Senior Product Marketing Manager at CDK Global

- Robert F. O’Koniewski, EVP and General Counsel at Massachusetts State Automobile Dealers Association, Inc.

This episode is brought to you by:

Haig Partners – When it comes to selling your life’s work, trust the advisors who have built a reputation for maximizing value for family-owned dealerships. If you are considering a sale, divestiture or looking to grow, begin a confidential conversation at https://haigpartners.com/.

CDK Global – CDK Global empowers dealers with the tools and technology they need to build deeper relationships with customers and sell and service more cars. Visit https://www.cdkglobal.com/

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The Pay Cut Ultimatum: How One BMW Store Flipped VSC Penetration (+ the 0% Solution for Cash Buyers) | Industry Spotlight Apr 21, 2026

Show notes

In this episode of the Industry Spotlight, joining host Sam D’Arc are Luke Parker, Finance Manager at BMW Greensboro and Erik Wielgos, Director of Dealer Success at Service Payment Plan to discuss how after a new GM changed the goalposts with a "50% penetration or pay cut" ultimatum, Luke Parker had to find a way to sell VSCs to customers the banks wouldn't touch.

This conversation breaks down the tactical shift from traditional financing to 0% payment plans that drove a 20% surge in F&I performance.

We explore how to handle luxury repair objections, the reality of chargebacks, and the massive untapped opportunity in cash-buyer protection.

This episode of the Car Dealership Guy Podcast is brought to you by Service Payment Plan.

Service Payment Plan - Service Payment Plan, Inc. (SPP) is the industry leader in providing interest-free payment plans for F&I products sold throughout the United States and Canada. SPP enables the auto industry’s leading dealers, administrators, and OEMs to provide their customers with an affordable and customizable method to protect their vehicles. With its 40+-year history of unparalleled service, long-standing partnerships, and integrations with the leading software platforms in the industry, SPP stands at the forefront of the future of automotive retail. Contact us @ DealerSuccess@sppinc.net to learn more

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Fix your dealership’s social media ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.trynomad.co⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

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For industry vendors:

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Industry job board ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

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Topics:

01:35 The Sly GM Move That Forced A Scramble.

03:00 Why Luxury Customers "Don't Buy" VSCs.

07:45 The 0% Fix When Banks Say No.

12:00 How SPP Added 15 Points Overnight.

18:15 The $500 PVR Jump That Changed Everything.

21:15 Why Targeting Subprime Destroys Chargebacks.

24:20 Selling More Than VSCs With SPP.

26:45 Why No Credit Check Is A Compliance Shield.

33:45 The Service Drive Trick That Closes In 3 Minutes.

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Soza on Used Disciplines, Byrd on First Pencils, Lawrence on EVs | Daily Dealer Live Apr 20, 2026

Show notes

Today's show features:

- Lonny Soza, Lonny Soza, Vice President of Fertitta Automotive

- Michael Byrd, Chief Revenue Officer of Informativ

- Alex Lawrence, CEO & Co-Founder of EV Auto

This episode is brought to you by:

Haig Partners – When it comes to selling your life’s work, trust the advisors who have built a reputation for maximizing value for family-owned dealerships. If you are considering a sale, divestiture or looking to grow, begin a confidential conversation at https://haigpartners.com/.

Informativ – Informativ's SmartPencil gives dealers a credit-qualified, lender-specific first pencil the moment a soft pull returns -- VIN-level accurate, optimized for both consumer payment and dealer profit. It eliminates the guesswork that costs deals and speeds up the sales process. See how it works at https://informativ.com/

Check out Car Dealership Guy’s stuff:

CDG Circles ➤ https://cdgcircles.com/

CDG News ➤ https://news.dealershipguy.com/

CDG Jobs ➤ https://jobs.dealershipguy.com/

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

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Facebook ➤⁠ https://www.facebook.com/profile.php?id=100077402857683⁠

Fixed Ops Friday w/Jim Sabino, and Chris McPhillips | Daily Dealer Live Apr 17, 2026

Show notes

Today's show features:

- Jim Sabino, Fixed Operations Director at All American Ford Paramus

- Chris McPhillips, Fixed Operations Director at Nissan, Hyundai, & Genesis of Cool Springs

This episode is brought to you by:

Stream Companies – How much revenue is slipping through the cracks at your dealership? Stream Companies’ Missed Opportunities Report analyzes your strategy and highlights where you can drive more sales, faster. Request your free report today at https://www.streamcompanies.com/MissedOpportunitiesReport/

My Socials:

X ➤ ⁠https://www.twitter.com/GuyDealership⁠

Instagram ➤ ⁠https://www.instagram.com/cardealershipguy/⁠

TikTok ➤ ⁠https://www.tiktok.com/@guydealership⁠

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Threads ➤ ⁠https://www.threads.net/@cardealershipguy⁠

Facebook ➤⁠ https://www.facebook.com/profile.php?id=100077402857683⁠

"Blue Sky is at Risk!" The New Threat to Dealership Values (and the Brands to Buy Now) | Alan Haig, President of Haig Partners Apr 16, 2026

Show notes

Today I'm joined by Alan Haig, President of Haig Partners.

We dive into the shifting landscape of the auto buy-sell market, specifically focusing on how potential Chinese OEM entry could devastate U.S. franchise values.

Alan breaks down the massive valuation gap between "Blue Chip" brands like Toyota and the struggling "Zero Blue Sky" franchises, while revealing why 15x multiples are still happening in today's market.

This episode is brought to you by:

1. Overfuel - Overfuel is the new technical standard in automotive websites, proven to grow sales by 30%+. Whether you need more revenue or better support, they’ve got you covered. Visit @ here and enter code CDG500 to get $500 OFF a new website.

2. Siro - Siro’s AI gives dealerships full visibility into every conversation. It records, transcribes, and analyzes in-person conversations. Proactively flagging compliance issues, missed revenue opportunities, and training gaps. Go to @ here to learn more

3. Haig Partners - Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the standard for dealership M&A data and trends in auto retail. Read it @ here.

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Topics:

02:40 The Bill That Could Ban Chinese Cars.

05:10 Why Australian Dealers Make Zero On New Cars.

07:10 The Threat Destroying Blue Sky Values.

09:25 Why Toyota Stores Trade For 15X Earnings.

12:50 Why US Trucks Are Safer Than China.

18:10 Dealer Profits Still Double Pre-COVID.

21:50 The One Brand Where Bargains Are Appearing.

24:45 The Smart Lever When New Car Gross Drops.

26:40 Why Salespeople Can't Afford The Cars They Sell.

30:50 The Mercedes Turnaround That Made It Hot Again.

45:55 Infiniti Stores Selling For Zero Blue Sky.

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