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    Management

    B2B Vault: The Biz To Biz Podcast

    B2B Vault: The Biz-to-Biz Podcast with Allen Kopelman 

    Welcome to B2B Vault: The Biz-to-Biz Podcast — the go-to show for business owners, entrepreneurs, and innovators who want to stay ahead of the curve in today’s rapidly evolving business world. 

    Hosted by Allen Kopelman, a seasoned entrepreneur and fintech expert with over 25 years of experience, this podcast dives deep into the strategies, technologies, and industry shifts that are transforming how businesses operate, grow, and scale. 

    Each episode explores timely topics such as: 

    • Business Technology & Innovation: Discover how AI, payment tech, SaaS platforms, and digital tools can drive efficiency and growth. 
    • Fintech & Payments: Learn the ins and outs of payment processing, high-risk merchant services, ACH, surcharging, chargeback prevention, and compliance. 
    • Trends & Tactics: Stay informed on market trends, B2B strategies, emerging platforms, and the future of commerce. 
    • Laws & Regulations: Understand how new rules and legislation impact your bottom line — from Visa/Mastercard changes to privacy laws and fintech regulation. 
    • Expert Interviews: Get valuable insights from industry leaders, authors, technologists, and CEOs who are shaping the future of business. 

    Whether you’re a small business owner, an enterprise leader, or somewhere in between, B2B Vault delivers practical advice, real-world stories, and actionable ideas to help you grow and protect your business. 

    Tune in every week and unlock the tools you need to succeed in the modern business landscape. 

    🔒 B2B Vault – Unlocking the secrets to success in the world of business and fintech! 

    Brought to you by https://nationwidepaymentsystems.com – Payments Powered By People!

    Click here to watch more episodes of B2B Vault: The Biz To Biz Podcast

    Book your demo today!

    Advertise
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    • Spotify

    Latest Episodes:
    Are Companies Using Psychology In Their Marketing? | B2B Vault Podcast | Ep. 176 Jul 20, 2023
    Show notes

    Do you believe companies are using psychology techniques in their marketing plans to drive more sales? Let us know in the comment section below! Thanks for watching and remember to like, comment, subscribe and hit the bell never to miss another upload from B2B Vault! Follow on all social media platforms @B2BVault


    What The Multiverse of Madness Is Going On In The World FinTech? | FinTech | Episode 175 Jul 17, 2023
    Show notes

    In todays episode Allen and Justin discuss the chaos taking place within the FinTech world as of today! lawsuits, the government having no idea what they are doing in regards to the credit card competiton act of 2023, Chipotle to use robots to make quac, Dominos using UberEats, Bank of america fined $250 Million!, Phishing attacks, paying from inside your car, FedNow, and much more. Justin even chimes in with a bit of news from the digital marketing side of things. He talks about the big update to Google Analytics known as GA4, and he asks Allen what he thinks of the new social media app #threads.


    Congress Strikes Again! | B2B Vault | Episode 174 Jul 12, 2023
    Show notes

    In today's episode of B2B Vault Allen & Justin well Allen talks and Justin sits there listening to him throw shots at #dickdurbin and the #usgovernment! The Credit Card Competition Act is a game-changer in the financial industry and in all seriousness shouldn't be taken lightly! Every small business owner should be paying attention to the implications of this act that could shape their financial future. #CreditCardCompetitionAct #smallbiz #smallbusiness #dickdurbin


    Trouble For Buffalo Wild Wings, Toast POS, And Starbucks | Episode 173 Jul 07, 2023
    Show notes

    In this episode of B2B Vault, Allen and Justin discuss their 4gth of July and how much Justin hates fireworks. They talk about the Buffalo Wild Wings Lawsuit, Toast POS adding a fee for pickup orders on top of their monthly fee, Starbucks' POS system going down, and were forced to talk cash.

    📱 Follow us on Twitter for real-time updates and engaging discussions: https://twitter.com/b2bvault

    💻 Connect with us on LinkedIn for industry insights and professional networking: https://www.linkedin.com/showcase/b2b-vault-the-payment-technology-podcast/

    📷 Check out our Instagram for captivating visuals and behind-the-scenes moments: https://www.instagram.com/b2bvault/

    👍 If you found this video informative and thought-provoking, please give it a thumbs up, subscribe to our channel, and hit the notification bell so you never miss an update! 🛎️


    Are P2P Apps Fueling the Drug Trade? | CashApp, PayPal, Venmo | B2B Vault | Episode 172 Jul 03, 2023
    Show notes

    Welcome back to another exciting episode of B2B Vault: The Payment Technology Podcast. In today's thought-provoking discussion, we dive deep into the topic that has been buzzing around the internet lately: "Are P2P Apps Fueling The Drug Trade?" It's Episode 172, and we're about to uncover some fascinating insights!

    In this eye-opening episode, we explore the impact of peer-to-peer (P2P) applications on the drug trade. From the convenience they offer to the potential risks, we'll unravel the intricate relationship between P2P apps and the drug market. Brace yourselves as we embark on a journey through the digital underworld!

    But first, let's address the elephant in the room. Are you curious to know whether P2P apps are inadvertently contributing to the rise of the drug trade? Well, look no further because we've got all the answers for you! We'll be examining the role of these apps, shedding light on the challenges they pose, and discussing potential solutions to mitigate their negative effects.

    Throughout the episode, we'll take a comprehensive look at how P2P apps have revolutionized the way transactions occur. With their ease of use and widespread adoption, these apps have undoubtedly transformed the business landscape. However, we must not turn a blind eye to the potential consequences they might bring.

    By the end of this episode, you'll have a well-rounded understanding of the intricate relationship between P2P apps and the drug trade. We'll discuss the importance of striking a balance between innovation and security, emphasizing the role of collective responsibility in shaping a safer digital future. So, grab your favorite snack, sit back, and prepare to have your mind opened to the complexities of the digital age. Don't miss out on this thought-provoking episode of B2B Vault, as we unravel the question: "Are P2P Apps Fueling The Drug Trade?" Stay tuned for an engaging and insightful discussion that'll leave you pondering long after the episode ends!

    #B2BVault #P2PApps #DrugTrade #DigitalAge #InnovationAndSecurity


    The Future of In-Store Transactions | Payment Trends for Retailers and Restaurants | B2B Vault | Episode 171 Jun 23, 2023
    Show notes

    The Future of In-Store Transactions Payment Trends for Retailers and Restaurants. How has paying in person changed over the last few years. More customers use Apple Pay, Google Pay, other apps, and tap-and-go cards. Contactless payments took off with Covid Scan a QR code and pay Text to pay The next big thing is going to be Kiosks What is driving this? Big companies are doing it and paving the way Customers like the self-service option - yes or no Labor Shortage Trained Staff Place your order and pay on a kiosk How do you think this will go over – Restaurants – Retail Is This an added convenience? Order your Food from a QR Code? Good or Bad? Or would you prefer a kiosk style solution? Robots doing stuff in businesses? Will the price of labor make this a thing or will it be a Fad? Tell us what you think – comment ---- on line and let us know Social Media Links: 📱 Follow us on Twitter for real-time updates and engaging discussions: https://twitter.com/b2bvault 💻 Connect with us on LinkedIn for industry insights and professional networking: https://www.linkedin.com/showcase/b2b-vault-the-payment-technology-podcast/ 📷 Check out our Instagram for captivating visuals and behind-the-scenes moments: https://www.instagram.com/b2bvault/ 👍 If you found this video informative and thought-provoking, please give it a thumbs up, subscribe to our channel, and hit the notification bell so you never miss an update! 🛎️


    Gateway or merchant account? Do I need one or both? | What is a gateway? | B2B Vault | Episode 170 Jun 21, 2023
    Show notes

    Demystifying Payment Processing 101

    Gateway vs. Merchant account

    What is a gateway?

    Popular – gateways – but there are many now - Auth.net – NMI

    What is a merchant account?

    Understanding the difference is crucial for businesses.

    A payment gateway acts as a virtual terminal, sending transaction data between the customer, the business, and the payment processor.

    Uses – virtual terminal - text – email requests, invoicing, e-commerce.

    A merchant account is a “bank account” that allows businesses to accept credit cards,ach, and other electronic payments from customers, and then that money goes into the business operating account.

    Choosing the right gateway and merchant account will ensure smooth – secure – payment processing.

    Also, setting up your security settings, velocity settings on your VT -

    In today’s digital age – understanding how you can get a customized solution for your business is of the utmost importance –

    Today – everyone is looking for a bespoke – custom – payment platform to do everything they need to do.

    So how do you choose your technology?

    Then you need a merchant provider that works with your business type.


    Southeast Acquirers Association Conference | SEAA 2023 | FinTech Friday | B2B Vault | Episode 169 Jun 16, 2023
    Show notes

    SEAA 2023

    Southeast Acquirers Association, Incorporated, is a non-membership, 501(c)(6) trade association. SEAA was formed in 2000 and produced the first SEAA Annual Conference in 2001. Since then, SEAA has hosted thousands of industry professionals and presented hundreds of hours of education networking with the top vendors in electronic payments.

    Sunday night: We had some nice entertainment at the hotel – got to meet up with many old friends at the event every year.

    Shoutouts – Dale Laszing from the GreenSheet, John Shipley, Jamie Garfield, John McCormick, Sonny Wooten, and the rest of the board members of the SEAA!

    Monday: Demo day and in meetings, we looked at some new technology and software and met with and possibly new vendors.

    New and exciting technologies always appear on the scene; we take our time to evaluate each one and then do a test before we get knee-deep into something.

    The exhibit hall has over 130 vendors – to speak with, network, and have food, drinks, coffee, and snacks.

    A lot of talk about Self-Serve Kiosks, Robots for restaurants, and electronic signage where business owners can make a monthly income from that. – Everyone is talking about cash discount and merchants paying 0%.

    On Tuesday: We had the keynote speaker, and there was a tribute to Derek Vowels, who recently passed away – he was president of the SEAA for several years, and Derek and I worked together as he was employed by a few vendors that we work with.

    The main speaker was Mark Walberg – many people thought it was the other Mark Wahlberg – the famous actor and he really played it off with pictures.

    Marks’ story was quite interesting – currently, he is the host of the show Temptation Island – one of my favorite reality TV shows – after a busy day nothing like watching a show that is entertaining with dating drama –

    Mark's talk was about how he was able to connect with people, and that has been part of his success.

    He spoke about Quitting:

    Q - Quit – Get quiet and label your feelings

    U – Unplug – from that feeling for 10 minutes

    I – Instead - do anything that brings you joy

    T - Trust – that you’ll forget to go back and worry

    He also talks about service – we are in a service industry

    We are the best version of ourselves when we are IN SERVICE TO OTHERS

    At Nationwide Payment Systems – we are here to Serve our Clients/Merchants!

    Then he spoke about making presentations:

    1. Set an intention of service
    2. Listen deeply and respond
    3. Call out the elephant – as he did with he is the other Mark Wahlberg
    4. Choose to be passionate – about what you do!

    It was cool to meet Mark, speak with him and his wife later in the day at the cocktail hour, and share a laugh about all the reality tv shows – I recorded the show's first episode already.

    Later that day, we attended – lunch sponsored by American Express – shout out for having vegetarian options –

    We attended several breakout sessions – they were talking about software and referral partnership, and the last one was about Banking as a Service – which we are exploring because this is a service that merchants are definitely leaning towards.

    Social Media Links: 📱 Follow us on Twitter for real-time updates and engaging discussions: https://twitter.com/b2bvault

    💻 Connect with us on LinkedIn for industry insights and professional networking: https://www.linkedin.com/showcase/b2b-vault-the-payment-technology-podcast/

    📷 Check out our Instagram for captivating visuals and behind-the-scenes moments: https://www.instagram.com/b2bvault/

    👍 If you found this video informative and thought-provoking, please give it a thumbs up, subscribe to our channel, and hit the notification bell so you never miss an update! 🛎️


    Visa Trial and Subscription Mandate Explained | Subscriptions, Recurring Billing, and Memberships Get Gut Punched! | B2B Vault | Episode 168 Jun 15, 2023
    Show notes

    Subscriptions, Recurring billing, and Memberships get a gut punch from the FTC.

    The FTC – Federal Trade Commission has proposed a requirement for having a “click to cancel” button available on websites.

    Making it as easy to cancel as it was to sign up in the first place.

    Visa and MasterCard issued a rule – mandate on this back in 2020 – and went into effect in June 2022.

    Here is how it affects businesses:

    If you do NOT have a cancellation button on your site – cardholders can charge back up to 3 payments usually – the cardholder’s bank – card issuer will automatically do this. Now merchants can fight that if they can prove the customer did use the services and has proof and only lose 1 chargeback.

    If you have a cancel button – then it's limited to one chargeback.

    What can and what should merchants do?

    Have a cancel button.

    Enroll in RDR – rapid dispute resolution – cuts down on chargebacks.

    Cancel customers who are not logging in at least once each month or send them an email.

    Businesses will complain about this as they are losing revenue – but if the FTC rule kicks in – they could get hit with a ton of fines for not complying.

    In 2020, a new Visa mandate went into effect that changed the rules of subscriptions. Merchants must allow customers to cancel online, notify them before each payment is processed, and link to the cancellation page in these notifications.

    Full coverage of this mandate can be found here, but here are the key points:

    Merchants must provide a digital receipt when a customer enrolls that includes the agreement terms, timeline, and amounts for future payments.

    Customers must be able to cancel their subscriptions online, even if they didn't enroll online.

    The billing descriptor for recurring charges must clearly indicate the merchant and what the charge is for.

    The customer must be notified by email or text message at least 7 days before a free trial period ends, and this notification must include a link to the cancellation page.

    Mastercard created changes to its rules with largely similar requirements. The last of these changes, which implements the rule about informing new customers about the timeline and amount of future payments, will go into effect on June 9th, 2022.

    Visa Trial and Subscription Mandate Explained:

    Visa Subscription Mandate provides rules for enhanced transaction disclosure, consumer cancellation options, dispute rights, and participation monitoring.

    Social Media Links: 📱 Follow us on Twitter for real-time updates and engaging discussions: https://twitter.com/b2bvault

    💻 Connect with us on LinkedIn for industry insights and professional networking: https://www.linkedin.com/showcase/b2b-vault-the-payment-technology-podcast/

    📷 Check out our Instagram for captivating visuals and behind-the-scenes moments: https://www.instagram.com/b2bvault/

    👍 If you found this video informative and thought-provoking, please give it a thumbs up, subscribe to our channel, and hit the notification bell so you never miss an update! 🛎️


    What is going on at PayPal, Stripe, and Square? | FinTech | B2B Vault | Episode 167 Jun 09, 2023
    Show notes

    What is going on at PayPal, Stripe, and Square?

    So there is a buzz about the following.

    All 3 companies have a new policy

    Processing fees will no longer be refunded to your account when you issue a full or partial refund to your customers.

    They are all doing this to match industry standards.

    What is the industry standard?

    If you are using a Payfac – like PayPal – stripe – square etc. – they are a payment facilitator, and they are the merchant of record – you do NOT have a merchant account.

    When you process a transaction it is authorized and settled.

    If you have a merchant account:

    Transactions are authorized and settled – ONCE DAILY

    So if you make an error – charge someone $100 instead of $10 – you can void the transaction.

    Or a customer pays an invoice and overpays by mistake, uses the wrong card, or cancels an order from your website – you could VOID that transaction because it is in the same batch.

    Social Media Links: 📱 Follow us on Twitter for real-time updates and engaging discussions: https://twitter.com/b2bvault

    💻 Connect with us on LinkedIn for industry insights and professional networking: https://www.linkedin.com/showcase/b2b-vault-the-payment-technology-podcast/

    📷 Check out our Instagram for captivating visuals and behind-the-scenes moments: https://www.instagram.com/b2bvault/


    👍 If you found this video informative and thought-provoking, please give it a thumbs up, subscribe to our channel, and hit the notification bell so you never miss an update! 🛎️


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