AVANT Technology Insights

Latest Episodes:

Chad Haydar - AI is The Core Piece of The Modern Contact Center May 04, 2022

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In this episode of Technology Insights, we'll be talking about the role of artificial intelligence in the modern content center and the impact it has on the customer experience and your bottom line.

Bill Brower - UCaaS Implementation & CCaaS Study Apr 20, 2022

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In this episode of Technology Insights, we dive into a piece of unified communications that often gets overlooked – implementation. Listen in and learn how to deploy your new unified communication system and make sure your customers are happy with their new purchase.

Warning: Russian Cyber Attacks on The Rise Apr 10, 2022

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Listen in as AVANT's Chief Strategy Officer, Alex Danyluk, and Senior Director of Security, Stephen Semmelroth, two members of the AVANT Analytics team, discuss the recent Russian attacks on Ukraine and the technological impact they're having on a global scale. Plus, they'll outline what the technology partner community is doing in response and what actions you should be taking to help protect your customers from potential Security threats.

Emil Sayegh - Security is a Critical Factor for Cloud Success Apr 06, 2022

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Today we'll be talking about hybrid cloud, security, and Maslow's hierarchy of IT. What's at the bottom of that pyramid? You guessed it - Security.

Mike Stowe: Business SMS - The Change You Need to Know Mar 16, 2022

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In this episode, John Paullin, Senior Analyst of AVANT Analytics, and Mike Stowe, Director of Developer Marketing at RingCentral, will be talking about The Campaign Registry, a reputation authority working with North American mobile operators to help combat the rise in spam SMS. What are the implications for you? What actions need to be taken? Stay tuned to find out.

http://goavant.net/answering-your-questions-about-the-recent-business-sms-change

Ray Watson, Kevin Thomsen, and Bharath Vasudevan: State of Disruption in 2022 Mar 02, 2022

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The pace of change in technology is accelerating, and never has that been truer than in the past 2 years. Join us as we explore the impact of technology disruption on today's business in 2022.

Host: Alex Danyluk, Managing Director of AVANT ANALYTICS

Guests:

Kevin Thomsen – Zoom

Bharath Vasudevan – AlertLogic

Ray Watson – Masergy

Brent Wilford: Getting the Most from UCaaS & CCaaS Dec 29, 2021

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There is a lot of evolution in the UCaaS and CCaaS space these days. In this episode, Brent Wilford, AVANT's Director of Cloud Engineering, talks to Ken Presti about the benefits of convergence, the right place to begin migrations, and how all of this is impacting customer expectations.

Chris Brennan: Convergence of UCaaS & CCaaS Dec 15, 2021

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UCaaS and CCaaS are growing together! In this episode, Ken Presti interviews AVANT's Chris Brennan on what's driving the convergence, how to approach it from a strategic point-of-view, the role of AI and more!

Matt Douglass: SASE, the New Frontier of Security Dec 01, 2021

Show notes

Secure Access Service Edge is a technology framework that combines a variety of security features with higher levels of network performance. In this episode, Ken Presti speaks with Matt Douglass of CBTS about how to get the most out of SASE, given your current IT environment.

Mark Sangster: Defense Against Ransomware Nov 17, 2021

Show notes

What are the key indicators that a ransomware attack is getting underway? In this episode, Ken Presti interviews Mark Sangster, VP, Industry Security Strategies at eSentire. We'll talk about what to look out for, how often to be on the lookout, how to build a response plan and more!

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