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    Business

    Association Chat Podcast

    Association Chat is a podcast dedicated to exploring the world of professional associations and member-based organizations.

    Host KiKi L’Italien engages with industry leaders, association executives, and innovative thinkers to discuss emerging trends, best practices, and challenges facing the association community. From membership engagement strategies to digital transformation, this podcast offers valuable insights for anyone working in or interested in the association sector.

    Join the conversation and connect with a community of association professionals who are shaping the future of member-based organizations.

    You can sign up for the Association Chat newsletter, magazine, and other resources at www.AssociationChat.com.

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    Latest Episodes:
    Interview with Nir Eyal, Author of Hooked and Indistractable Dec 19, 2019
    Show notes

    Here is the rough cut of the live interview I did with author Nir Eyal last month in DC for the Association Chat Patreon patron book club members!

    We discovered that the digital file from my mic was corrupted and so the sound is a little fuzzy when I'm talking. That said, it's Nir that everyone wants to hear from and his audio is perfect!

    As always, a special thanks goes to Paul Gannon and Frank Gannon (Thoughtcast Media) for their time and talents in capturing the video/audio for this special episode. I also want to thank Mercer for providing the space in DC for the interview.

    "Association Chat Interviews the Author of Hooked and Indistractable, Nir Eyal"

    Want to join Association Chat? It's a free community + podcast for association professionals that's 10-years-old!

    #assnchat #CMGR #eventprofs 😀


    Associations and the Future of Work Dec 06, 2019
    Show notes

    In this episode, KiKi interviews Jane Oates, president of WorkingNation.

    WorkingNation is a nonprofit campaign founded in 2016 by venture capitalist Art Bilger to expose hard truths about the looming unemployment crisis and bring the country together to create and amplify solutions for a changing economy.

    An educator and policy expert, Jane was appointed by President Barack Obama as Assistant Secretary of the Department of Labor for Employment and Training in June 2009. Jane led the Employment and Training Administration (ETA) in its mission to design and deliver high-quality training and employment programs for our nation's workers.

    Prior to her appointment, Jane served as Executive Director of the New Jersey Commission on Higher Education and Senior Advisor to Governor Jon S. Corzine. For a decade before, Jane served as Senior Policy Advisor to Massachusetts Senator Edward M. Kennedy.

    Jane began her career as a teacher in the Boston and Philadelphia public schools and later as a field researcher at Temple University's Center for Research in Human Development and Education. She received her BA in Education from Boston College and an M.Ed in Reading from Arcadia University.

    In this episode, KiKi interviews Jane about the role associations play in facing workforce challenges and some of the great examples of associations collaborating with other institutions to lead the way in overcoming those challenges for their industries.

    Please enjoy this episode of Association Chat discussing the future of work and associations' role in that future with the president of WorkingNation Jane Oates.


    Community, Dinner, and Politics: Exploring the Lost Art of Civil Discourse Dec 02, 2019
    Show notes

    In this episode, KiKi interviews Philippa Hughes, a social sculptor, creative placemaker, and cultural strategist. Hughes designs art-fueled projects "connecting people who would not normally meet in meaningful, humanizing dialogue."

    Her current project, "Looking for America" is on tour and features discussions on what it means to be American.

    Hmmm...might she have something intriguing to teach association executives who are charged with connecting people and providing a safe place for civil discourse?

    Looking for America is a project in collaboration with New American Economy, American University School of Public Affairs, and CuriosityConnects.us. It is a new initiative exploring immigration and American identity in six dynamic communities across the United States through public art, storytelling, and dialogue.

    In each community, Looking for America partners with local cultural institutions to curate art exhibitions featuring immigrant and U.S.-born artists who answer the question, "What does it mean to be American in your community?" Community members from different backgrounds and political identities are invited to engage with each exhibition and offer their own perspectives and stories over a shared meal.


    How to Read People and Diffuse Crisis Oct 27, 2019
    Show notes

    Host KiKi L'Italien interviews two experts to tell us what we can learn about convincing others from a crisis communications expert and hostage negotiator!

    Communications expert Adele Cehrs and former FBI special agent and hostage negotiator Chip Massey talks with Association Chat about advanced communications skills every leader needs.

    Body language can be super revealing. But did you know that FBI hostage negotiators do about 90% of their work over the phone, where body language isn't even a factor? They use the power of their voice to connect with others and get what they're after. It's like closing a sale over a call.

    Whether you're diffusing a crisis situation or trying to get a new client, everyone wants to get better at reading people. Learn some super comms skills in this interview with Association Chat!


    Why Demographics are Broken and Values Are the Future of Data Oct 25, 2019
    Show notes

    KiKi L'Italien interviews David Allison about "Valuegraphics," the focus of his recent book and the research that could (should) change the way you talk to your audiences.

    David Allison describes Valuegraphics as a replacement system for understanding how groups of people behave.

    If you are interested in marketing, segmenting, targeting anyone to do anything; this podcast should be of interest to you!

    David knows how to undertstand, reach and motivate target audiences more effectively and efficiently.

    – Dorian Carroll, the VP of Mobile Shopping for Amazon

    THE FIRST 10: How to Get People To Do What You Want Oct 20, 2019
    Show notes

    "How to Get People To Do What You Want" – Listen in as KiKi L'Italien interviews Adele Cehrs and Chip Massey about how to communicate to get what you want and their upcoming event in NYC called Convince Me!

    "The First 10" features the first 10 minutes of the full podcast. To listen to the entire full-length interview, become an Association Chat Patreon Patron.

    #assnchat #associations


    THE FIRST 10: Talking with David Allison about Valuegraphics Oct 18, 2019
    Show notes

    Are demographics destroying your organization's future?

    Generation X, Millennials, and Gen Z is for amateurs. Plus, the stereotypes don't work.

    KiKi L'Italien interviews David Allison about "valuegraphics," the focus of his recent book and the research that could (should) change the way you talk to your audiences.

    "The First 10" features the first 10 minutes of the full podcast. To listen to the entire full-length interview, become an Association Chat Patreon Patron.

    #assnchat #associations #eventprofs #np #hr #cmgr


    How to Sell Community (or ANYTHING) to Your Association Members Sep 13, 2019
    Show notes

    In this episode, Association Chat host KiKi L'Italien interviews Rachel Sheerin, an international keynote speaker and trainer who is dedicated to helping us all grow, sell and thrive.

    At a time when our world needs new solutions for new problems in every industry, collaborating and working together is more important than ever.

    And associations have been doing this by providing the communities and relationships that have led the way on these innovations for years. But with more competition for our time and attention than ever before, it takes a more thoughtful approach to sell people on the idea of the work that goes into a community and the value that goes in and out of it.

    This week we're taking a look at community and how to best position it as a benefit an opportunity so that members and prospective members see the value in their engagement – whether it be as a volunteer, Board member, chapter member, or something else entirely!

    Recently named Speaker of the Year by NACE and featured in Inc Magazine, Rachel's high-energy keynotes and programs have served conference and annual meeting audiences from Spain to Seattle, and will soon be seen on the TEDx stage!

    Rachel's keynotes and training have been raved about by a lot of awesome associations like MPI, ESPA, WRPA and more, and her corporate clients – folks like The Ritz Carlton, Hilton, Berkshire Hathaway and more.

    Rachel loves associations - she currently serves as International Director of Education for WIPA, is a long time NACE member and likes her margaritas on the rocks.

    *This is value for value – if you enjoy the weekly content, community, and special episodes coming from Association Chat, please consider becoming a Patreon patron to help support this effort! There are a lot of hours and expense that go into making this happen and your support at any level makes a difference. https://www.patreon.com/associationchat


    Exploring Event Technology Stacks - an AWTC + Association Chat Jam Session! Sep 06, 2019
    Show notes

    In this episode, the Association Women Technology Champions (AWTC) and Association Chat joined forces for a session on Event Technology Stacks!

    Events and meetings are central to associations, but often the technology supporting them is anything but centralized. Today, a successful event often requires a cornucopia of systems, from exhibit management systems to registration systems.

    This is the Event Technology Stack.

    The quality of your Event Technology Stack can dramatically affect your bottom line and attendee experience.

    This episode was unique and offered an interactive, frank discussion with leading experts in association events to learn about how to build and perfect your Event Technology Stack.


    The Entrepreneurial Mindset for Nonprofits Aug 29, 2019
    Show notes

    In this episode, Association Chat host KiKi L'Italien interviews Guillermo Ortiz de Zarate about the success of an intrapreneur, creation and innovation from the inside of an organization. As the Chief Innovation and Information Officer for NCARB, Ortiz de Zarate has relied upon agile and lean startup methodologies to project manage big changes to the processes NCARB uses to certify future architects. He has also helped build Lineup, a software platform that helps organizations efficiently manage talent and form teams with diverse strengths.


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