American Banker Podcast

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**American Banker Podcast**

Thoughtful discussions about current topics, moderated by American Banker editors.

Latest Episodes:

'Millennials can see through this': How banks' marketing to Gen Y misfires Aug 13, 2019

Show notes

April Rudin, CEO of the Rudin Group, offers advice on tailoring marketing to younger audiences and women.

How banks can fend off Amazon and Google Aug 06, 2019

Show notes

Banks are right to fear the big tech companies that are eyeing financial services, according to Monish Kumar at Boston Consulting Group, who offers suggestions on how traditional lenders can protect their turf.

'It should just work': Why banks need a single standard for data sharing Jul 30, 2019

Show notes

Don Cardinal of FDX and Olivier Helleboid of Intuit explain the FDX and OFX standards, how they're turning them into one standard and what that standard will be able to do for banks.

Karen Mills and the case for open banking Jul 23, 2019

Show notes

The former head of the Small Business Administration and current Harvard professor says data sharing can be transformational for banks.

How banks can protect against account takeover Jul 16, 2019

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Trace Fooshee, senior analyst at Aite Group and former head of fraud strategy at SunTrust, explains fraudsters' latest tactics and the best methods of self-defense.

How MUFG's 'digital hybrid' bank raised $7B in deposits Jul 09, 2019

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Pierre Habis, president of PurePoint Financial, explains how the digital bank and small network of paperless branches are meeting consumers' needs.

Is facial recognition safe for financial institutions to use? Jul 02, 2019

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Authentication by selfie is becoming more popular in financial services, but the technology has become controversial for its potential for bias. Notre Dame professor Kevin Bowyer explains what his studies of this issue have found.

How Citizens Bank is rethinking mobile and online banking Jun 25, 2019

Show notes

Bruce Van Saun, CEO, shares details of the new digital channels the bank is building for consumers and small-business customers.

How HSBC is spending its $17 billion tech budget Jun 11, 2019

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Jeremy Balkin, head of innovation at HSBC Bank USA, shares how the bank is investing in retail innovation, including a $350 million core system.

How Heritage Bank is rolling out its first AI chatbot Jun 04, 2019

Show notes

Lincoln Parks, director of marketing at Heritage Bank, explains the bank's cautious yet forward-thinking approach to its new virtual assistant, and how to avoid social media snafus.

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