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    Education

    Within the Trenches

    A podcast based on the experience of being a 9-1-1 dispatcher.

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    Copyright: © 2026 Within the Trenches Media

    • Apple Podcasts
    • Google Play
    • Spotify
    Latest Episodes:
    Within the Trenches Ep 268 Jun 23, 2019
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 268 features Mike, Communications Supervisor for an emergency center in Northern California.

    Supported by: INdigital

    Episode topics –

    • Mike's 9-1-1 story

    • Visiting dispatch as a kid and how it made an impact on him

    • Early calls and what we learn from them

    • Calls that stick - 9-1-1 audio

    • Tubbs fire

    • The loss of a loved one

    • And much more

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 267 Jun 23, 2019
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 267 features Melissa, 9-1-1 Director at the Roswell Police Department out of Georgia.

    Supported by: INdigital

    Episode topics –

    • Melissa's 9-1-1 story

    • Her first call & dark humor, a way to move forward after a hard call

    • Peer support

    • The Georgia Association of Women in Public Safety

    • And much more

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 266 Jun 22, 2019
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 266 was recorded at the 2019 Michigan Public Safety Telecommunications conference. This episode features Melissa, dispatcher with Birmingham Police Department.

    Supported by: INdigital

    Episode topics –

    • Melissa's 9-1-1 story

    • Transitioning from the field to dispatch

    • And much more

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 265 Jun 22, 2019
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 265 was recorded at the 2019 Michigan Public Safety Telecommunications conference. This episode features Sara, dispatcher and 2019 Young Hero Award recipient and Frances, senior dispatcher, both with Roscommon.

    Supported by: INdigital

    Episode topics –

    • Sara's 9-1-1 story

    • Young Hero Award story

    • Frances's 9-1-1 story

    • Bringing back and sharing conference knowledge

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 264 Jun 20, 2019
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 264 was recorded at the 2019 Michigan Public Safety Telecommunications conference. This is a live audience episode of Open Mic. This is the last half of Imagine Listening where we visit the lighter side of 9-1-1 and share funny and outrageous stories.

    Supported by: INdigital

    Episode topics –

    • Open Mic stories

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 263 Jun 20, 2019
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 263 was recorded at the 2019 Michigan Public Safety Telecommunications conference. This is a live audience episode of Imagine Listening featuring the stories of the #IAM911 movement. This is a hard episode and a WARNING that this is not intended for a younger audience as it contains adult language and adult content. IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES YOU ARE LISTENING AT YOUR OWN RISK. THE FOLLOWING STORIES ARE ALL TRUE AND COULD BE A TRIGGER.

    Supported by: INdigital

    Episode topics –

    • #IAM911 stories

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 262 Jun 18, 2019
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 262 takes a look back at where the podcast on the national stage started. From humble beginnings to what it is today.

    Supported by: INdigital

    Episode topics –

    • Reflecting on where it all began

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 261 Jun 15, 2019
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 261 was recorded at the 2019 WIPSCOM conference. This is a live audience episode of Open Mic. This is the last half of Imagine Listening where we visit the lighter side of 9-1-1 and share funny and outrageous stories.

    Supported by: INdigital

    Episode topics –

    • Open Mic stories

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 260 Jun 11, 2019
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 260 was recorded at the 2019 WIPSCOM conference. This is a live audience episode of Imagine Listening featuring the stories of the #IAM911 movement. This is a hard episode and a WARNING that this is not intended for a younger audience as it contains adult language and adult content. IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES YOU ARE LISTENING AT YOUR OWN RISK. THE FOLLOWING STORIES ARE ALL TRUE AND COULD BE A TRIGGER.

    Supported by: INdigital

    Episode topics –

    • #IAM911 stories

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 259 Jun 10, 2019
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 259 was recorded at the 2019 WIPSCOM conference. This episode features Emily, dispatcher with Monroe County and Erika, dispatcher and CTO with Juneau out of Wisconsin.

    This is an episode you do not want to miss!

    Supported by: INdigital

    Episode topics –

    • Emily's 9-1-1 story

    • Erika's 9-1-1 story

    • Attitude in the Comm Center and improving that attitude

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

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