Within the Trenches

Latest Episodes:

Within the Trenches Ep 308 Feb 19, 2020

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 308 features Olivia Mead, Founder & CEO of Yoga for First Responders. In this episode Olivia shares her love, drive, and inspiration for yoga, and how she and her organization are changing the lives of those in public safety.

YFFR - Facebook | Twitter | Instagram | Web | YouTube

Supported by INdigital

Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web

Episode topics –

Growing up with yoga through her father
A journey of practice and discovery
Building mental toughness & emotional adaptability
A personal #IAM911 story
Exploring yoga for 9-1-1 call takers and dispatchers

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 307 Feb 14, 2020

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 307 features Paula, 9-1-1 dispatcher with Muskogee County EMS out of Oklahoma. In this episode Paula shares her 9-1-1 story along with a raw post on social media after a traumatic call she took.

Supported by INdigital

Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web

Episode topics –

Paula's 9-1-1 story
From a server at Chili's to dispatch
A raw post on social media that hit home for those in public safety

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 306 Feb 10, 2020

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 306 features Jim Brown, retired 9-1-1 dispatcher and reclassification advocate. In this episode Jim shares stories from his days in dispatch, an officer involved shooting that he will never forget, and he shares his work on reclassification in the state of West Virginia.

Supported by INdigital

Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web

Episode topics –

Jim's 9-1-1 story
Transitions and technology from the 70's & 80's to now
The call that left Jim practically crawling to his car
Reclassification in WV, county-by-county

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 305 Feb 06, 2020

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 305 features Nicole, Training and Administrative Supervisor with Chelsea Emergency Management and Communications. This episode was recorded live from the 2020 NENA SBP Conference in Austin, Texas.

WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY BE A TRIGGER. LISTEN AT YOUR OWN RISK.

Supported by INdigital

Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web

Episode topics –

Nicole's 9-1-1 story
The Boston Marathon Bombing
The call that broke Nicole

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 304 Jan 29, 2020

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 304 features Monica Million, President of NENA. This episode was recorded live from the 2020 NENA SBP Conference in Austin, Texas.

Supported by INdigital

Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web

Episode topics –

The importance of NENA SBP & CIF
9-1-1 around the world
International 9-1-1 Coalition

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 303 Jan 22, 2020

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 303 features Leah, Executive Director of the Alabama 9-1-1 Board. This episode was recorded live from the 2020 NENA SBP Conference in Austin, Texas.

Supported by INdigital

Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web

Episode topics –

Leah's 9-1-1 story
An unforgettable first 9-1-1 call
From dispatch to Executive Director of Alabama
911der Women and beyond

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 302 Jan 15, 2020

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 302 features April Heinze, 911 and PSAP Operations Director with NENA. In this episode we talk about how YOU can get involved and make a difference in the 9-1-1 industry as well as the importance of the upcoming Standards and Best Practices Conference and Stress, Wellness, & Resiliency: A NENA Critical Issues Forum.

Supported by INdigital

Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web

Episode topics –

April's transition from INdigital to NENA
April's new role responsibilities and how it relates to dispatch
How YOU can make a difference in 9-1-1
Stress, Wellness, & Resiliency: A NENA Critical Issues Forum

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 301 Jan 08, 2020

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 301 is the first episode of 2020 and was recorded at the 2019 IPSTA Conference in Illinois. This episode features Edna, Telecommunicator with Chicago OEM and Pat, Dispatcher of the Year and Telecommunicator with Chicago OEM.

Supported by INdigital

Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web

Episode topics –

Pat and Edna's 9-1-1 story
Starting out at the same time
The change in 9-1-1 technology
Dispatcher of the Year Award
Calls that stick

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 300 Dec 31, 2019

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. This is the final episode of 2019 and we are going out with a bang. Episode 300 was recorded at the 2019 IPSTA Conference. This episode is known as an Open Mic session and it features funny and outrageous 9-1-1 stories and experiences. I want to thank everyone who attended the session and for doing the job you do. Thank you!

Supported by INdigital

Episode topics –

Open Mic Stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 299 Dec 20, 2019

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 299 was recorded at the 2019 IPSTA Conference. This episode features the stories of those who make up the #IAM911 movement in the state of Illinois.

Supported by INdigital

Episode topics –

#IAM911 Stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

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