Within the Trenches

Latest Episodes:

Within the Trenches Ep 318 Apr 16, 2020

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 318 features funny Open Mic stories of those who attended the 2020 CalNENA conference.

Sponsored by RapidDeploy - Facebook | LinkedIn | Twitter | Web

Supported by INdigital

Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web

Episode topics –

Open Mic stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 317 Apr 09, 2020

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 317 features the #IAM911 stories of those who attended the 2020 CalNENA conference. ***WARNING - IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES YOU ARE LISTENING AT YOUR OWN RISK.***

Sponsored by RapidDeploy - Facebook | LinkedIn | Twitter | Web

Supported by INdigital

Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web

Episode topics –

#IAM911 stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 316 Apr 03, 2020

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 316 features funny Open Mic stories of those who attended the Industry Leaders Forum at the 2020 CalNENA conference.

Sponsored by RapidDeploy - Facebook | LinkedIn | Twitter | Web

Supported by INdigital

Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web

Episode topics –

Open Mic stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 315 Apr 01, 2020

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 315 features the #IAM911 stories of those who attended the Industry Leaders Forum at the 2020 CalNENA conference. ***WARNING - IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES YOU ARE LISTENING AT YOUR OWN RISK.***

Sponsored by RapidDeploy - Facebook | LinkedIn | Twitter | Web

Supported by INdigital

Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web

Episode topics –

#IAM911 stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 314 Mar 27, 2020

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 314 features Stacy, Chief of Emergency Communications, with Manatee County Department of Public Safety, and Brooks, VP of GIS at RapidDeploy. In this episode we visit Next Generation 9-1-1, dispatch stories, and the importance of not only GIS for routing calls but how developing software for 9-1-1 can be impacted by a line of code.

Sponsored by RapidDeploy - Facebook | LinkedIn | Twitter | Web

Supported by INdigital

Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web

Episode topics –

Stacy's 9-1-1 story
Brook's journey into 9-1-1
The importance of GIS (Geographic Information System) in routing calls and location accuracy
Developing software in 9-1-1 and the importance of coding at 100%
and much more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 313 Mar 18, 2020

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 313 features Director Karima Holmes with the Office of Unified Communications. In this episode we talk about Karima's journey from dispatch to Director and what it takes to bridge the gap between dispatch and multiple agencies. It's an episode you do not want to miss.

Sponsored by RapidDeploy - Facebook | LinkedIn | Twitter | Web

Supported by INdigital

Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web

Episode topics –

Karima's 9-1-1 story
Bridging the gap between dispatch and multiple agencies
and much more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 312 Mar 13, 2020

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 312 features three 9-1-1 professionals of the Office of Unified Communications (DC911.) In this episode I spoke with Jettia, Calltaker, Greg, EMS/Fire dispatcher, and Mike, Law Enforcement dispatcher and they not only share their 9-1-1 experience but the unique challenges that come with a large center commanding many agencies.

Sponsored by RapidDeploy - Facebook | LinkedIn | Twitter | Web

Supported by INdigital

Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web

Episode topics –

Jettia's 9-1-1 story
Greg's 9-1-1 story
Mike's 9-1-1 story
Unique challenges between multiple agencies
and much more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 311 Mar 03, 2020

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 311 features Leah, Executive Director with the Alabama 9-1-1 Board, Sara, Senior Consultant with 911Authority, and Megan, Dispatch supervisor at Decatur County Communications and the first recipient of the Wendy Day Memorial Scholarship.

Supported by INdigital

Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web

Episode topics –

A recap of what has been going on with the 911derwomen group
Empowering women through the Wendy Day Memorial Scholarship
Megan's 9-1-1 story
and much more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 310 Feb 26, 2020

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 310 features Congresswoman Norma Torres who represents California's 35th District. In this episode we recap what has been going on since we last spoke, the status of the 911SAVES Act, and much more!

Supported by INdigital

Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web

Episode topics –

A recap and update from our last episode
The status of the 911SAVES Act
The Congresswoman's thoughts on state and county reclassification
A call to action

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 309 Feb 21, 2020

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 309 features Tracy Eldridge, Community Engagement Manager with RapidSOS and the NG9-1-1 Institute's 2020 9-1-1 Industry Professional of the Year recipient and February spotlight for the 911derWomen group. In this episode we recap Tracy's moment right before receiving her award and take a trip back to her first award, along with her triumph in public safety.

Supported by INdigital

Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web

Episode topics –

A trip back to Tracy's first award in 5th grade
Challenges & struggles in public safety as the lone female in some cases
That moment, right before receiving her award in DC
The future of women in 9-1-1, leading the way

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

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