We Got Your Mac

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Give Me One Good Reason: Use Cases for Apple Vision Pro Oct 15, 2024

Show notes

In this episode, Victoria catches up with Tom for an update on his ongoing deployment project. As Tom's team starts to wrap up the project, they need to address concerns and strategies around application compatibility.

Next, Victoria is joined by colleagues Matt, Cheryl, and Phalgun from SHI to recap their recent experience with the Apple Vision Pro in London. They share their thoughts on the device's capabilities, potential use cases, and the overall impact of spatial computing on various industries. They discuss the excitement and possibilities that Vision Pro brings to the table, as well as some of the challenges and considerations for its adoption in the enterprise.

Discussed in this episode:

Challenges in deploying Macs and iPads.
Application compatibility concerns and solutions.
Encouraging platform adoption without forcing it.
Lessons learned from Apple's AI tools and chip architecture.
Initial impressions and expectations of Apple Vision Pro.
Vision Pro educational content and applications.
Vision Pro cost considerations and return on investment.

The Good, the Bad, and the FUD: Apple Intelligence and Microsoft Recall Aug 06, 2024

Show notes

In this episode of "We Got Your Mac," we delve into the latest AI tools from Microsoft and Apple, exploring their implications for organizations using Macs at scale. We're joined by cybersecurity experts Brad Bowers and Jonathan Care to separate the fear, uncertainty, and doubt (FUD) from the facts. They discuss the different approaches taken by Microsoft and Apple, the potential security and privacy concerns, and provide practical advice for organizations considering adopting these new technologies.

Tune in for a deep dive into the world of end-user computing and the evolving role of Apple in enterprise settings. For more episodes and other content, visit WeGotYourMac.com.

This episode of We Got Your Mac is presented in collaboration with SHI’s Security Posture Review. SHI’s Security Posture Review takes the guesswork out of determining your current state of network security. From external vulnerability to remote access assessments, we rank the current status of your network – from all angles. Visit SHI.com/SecurityReview to learn more today!

Discussed in this episode

Introduction to the new AI-powered tools from Microsoft and Apple and their relevance to organizations using Macs.
Security and privacy concerns related to data storage, malware risks, and potential misuse by employers.
Concerns about employee monitoring and surveillance using AI tools.
Recommendations for organizations adopting these AI tools.
Broader implications for data governance in AI strategies.

Accessibility for All: Apple’s Role in Inclusive Tech Jul 09, 2024

Show notes

In this episode, Victoria and Scott sit down with Beau Ray, a cybersecurity expert at Stratascale, to discuss how Apple's accessibility features have transformed his work and personal life. Beau shares his experiences navigating the tech world with a visual impairment and highlights the importance of inclusive design. From text-to-speech capabilities to system-wide customizations, discover how Apple's commitment to accessibility is making a significant impact.

Tune in for a deep dive into the world of end-user computing and the evolving role of Apple in enterprise settings. For more episodes and other content, visit WeGotYourMac.com.

This episode of We Got Your Mac is presented in collaboration with SHI’s Mac Readiness Assessment. For a limited time, eligible customers who complete the assessment get a free trial of top-tier MDM solutions like Jamf Pro or Kandji. Visit SHI.com/MacAssessment today to see how SHI can unlock the full potential of your Apple fleet.

Discussed in this episode:

Beau's personal journey with visual impairment
The role of Apple's accessibility features in his daily life
The impact of the pandemic on accessibility for people with disabilities
Specific Apple tools and features that enhance accessibility
The importance of involving diverse communities in tech development
Future innovations and AI technologies that could further improve accessibility

Return of the Mac: Apple Integration and Employee Choice Jun 25, 2024

Show notes

In this episode, Victoria and Kevin kick off Season 2 with an exciting new format. Join us as we begin to follow an Apple deployment project in the retail sector, exploring the challenges and successes of integrating Apple devices in a traditionally Windows-dominated environment. Victoria sits down with Tom Rice to discuss the initial stages of the project and what we can expect throughout the season.

Later, Rachel Schiff shares her journey from being a Windows user to becoming proficient with Mac, and how she leverages Apple products to enhance her work efficiency.

Tune in for a deep dive into the world of end-user computing and the evolving role of Apple in enterprise settings. For more episodes and other content, visit WeGotYourMac.com.

Discussed in this episode:

Apple deployment in retail: Replacing legacy POS systems with Apple devices
Employee choice: The shift towards allowing employees to choose their preferred devices
Challenges and integration: The technical and logistical challenges of integrating new Apple devices with existing legacy IT systems
Transition to Mac: Highlighting the learning curve and the eventual productivity gains
Apple ecosystem benefits: The seamless integration and efficiency of using Apple products across different devices for both professional and personal use

We Got Your Recap: Top Takeaways from Season 1 on Mac Adoption Feb 20, 2024

Show notes

In this episode, we recap the first season of "We Got Your Mac" by SHI. Hosted by Victoria Barber, the episode reflects on the valuable learnings from the previous 11 episodes, where experts discussed the considerations for Mac adoption, common concerns and misconceptions, and tips for getting started. From discussing the total cost of ownership to the importance of training and support, the episode provides a comprehensive overview of what it takes to successfully deploy Mac at scale. Join us as we delve into the key takeaways and valuable advice shared by industry experts throughout the entire season.

An Apple a Day: Mac User Stories on UX, Productivity, and the Apple Ecosystem Feb 06, 2024

Show notes

There’s no doubt the transition to Apple products has revolutionized professional and personal productivity. In this episode, we hear from several industry experts here at SHI who share their experiences transitioning to Apple from other platforms, the influence of Apple technology on job performance and professional image, and the challenges and benefits of using Apple products in various work settings. The diverse experiences of our guests reflect the versatility, adaptability and power of the Apple ecosystem. Plus, we explore the latest developments, including the introduction of Apple's Vision Pro device. Join as we discuss:

The impact of using Apple products on personal and professional productivity
The evolution of Apple technology in the professional world
Personalization and flexibility with Apple products for work, travel and collaboration

The Mac vs. PC War Is Over. Now Your Biggest Challenge Is Adoption Jan 09, 2024

Show notes

The Mac vs. PC war is over. Now your biggest challenge is adoption. We’re joined by Steve Weiner, Principal Architect of the Advanced Solutions Group at technology solutions provider SHI, to discuss Microsoft and Mac in the workplace. As we explore the challenges and opportunities of integrating both platforms, Steve shares insights on unified endpoint management, the app gap, productivity and security apps, and the importance of change management in adoption. Join us for a deep dive into the dynamic landscape of technology in the workplace and how organizations can navigate the intersection of Microsoft and Mac. Discussed in this episode:

IT's lean towards Windows and how that is changing
The comfort and reliability that employees seek in using Mac in the workplace
Unified Endpoint Management (UEM) and App Management
Microsoft's approach to managing Macs and PCs and the changing attitudes towards Mac accessibility
Apple's consumer education, addressing the app gap, and understanding the importance of change management

Mac & Microsoft: Are you Intune with managing Apple devices? Nov 28, 2023

Show notes

This week we’re investigating how to integrate Mac into a Windows environment and provide Mac users with the same level of service/support and experience as Windows users. With many organizations adopting a cloud-first approach to end-user computing, does the platform really matter and is it much different managing Mac devices compared to their Windows cousins? Matt Carey from SHI’s Modern Workplace Services team joins the WGYM team to explain how SHI is supporting a growing number of Mac users and how he works with customers to develop strategies to manage Mac devices on Windows-centric networks.

Trick or Treat: Unmasking Mac Security Myths for Business Users Oct 31, 2023

Show notes

With organizations facing an ever-evolving threat landscape, how safe is it to equip your knowledge workers with Macs? This week, Victoria and Kevin put Field CISO, Brad Bowers, in the hot seat. The trio meticulously dissects the impact of Apple's growing market share on its vulnerability to cyber threats and explore the nuanced reasons why organizations opt for Macs not just for status but for enhanced security. Brad provides helpful insights on Mac's operating system and hardware security, and a comprehensive overview of the distinct elements in the Mac security ecosystem. Discussed in this episode:

The implications of Apple's rising market share on its susceptibility to cyber threats
Debunking misconceptions about Mac's impervious security and revealing the driving factors behind organizations' adoption of Mac systems
Analyzing the nuanced differences between Mac and Windows vulnerabilities, and exploring the unique security measures integrated into Mac's operating system and hardware.

Mac in a Windows World: Support Strategies for Success Oct 17, 2023

Show notes

How can you seamlessly support Mac users in Windows-dominated workplaces and enhance cross-platform collaboration? In this enlightening episode, host Victoria Barber sits down with Tom Rice, a seasoned expert in Mac integration and support. Together, they explore solutions for supporting Mac users in mixed environments, debunk common misconceptions about Mac adoption in Windows settings, and share insights into optimizing support strategies for a harmonious user experience. Discussed in this episode:

Overcoming barriers to Mac adoption in Windows environments, from network concerns to resistance from IT departments.
Strategies for Mac and Windows admins to expand their skill sets and effectively support Mac deployments at scale.
The importance of assessing in-house skills, considering support strategies, and leveraging augmented support professionals for successful Mac integration in Windows-dominated workplaces.

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