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    Management

    We Fixed It, You’re Welcome

    Armchair quarterbacking isn’t just for sports anymore. We’re taking the same approach to companies: what would you do in their shoes? Each episode, our lively panel will debate a new issue ripped from the headlines involving a different well-known company. Between our instincts, experiences, and unsolicited opinions, we may just come up with gold. At the end, we’ll critique ourselves and see how we did. If we fixed it, you’re welcome! Season 3 launched January 20, 2026. Subscribe to the podcast so you don’t miss a single episode!

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    Copyright: © a7997bf0-4240-11f1-8a75-256f8c709a8a

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    Latest Episodes:
    Revisiting Starbucks' Brand Dilemma Jun 10, 2025
    Show notes

    As we prepare to launch Season 2, we are revisiting some of our most talked about episodes from the first season, starting with Starbucks.

    In this episode of "We Fixed It, You're Welcome," the hosts tackle the challenges facing Starbucks. They discuss the coffee giant's identity crisis, balancing efficiency with community, and navigating recent controversies.

    The conversation explores Starbucks' competitors, loyalty programs, and the impact of cancel culture. The hosts propose a hybrid model, suggesting Starbucks create two distinct experiences: Starbucks Express for quick service and Starbucks Lounge for a community-focused atmosphere.

    They emphasize the importance of data-driven decision-making, gamification of loyalty programs, and tailoring experiences to different locations. The episode concludes with recommendations for Starbucks to lean into its loyalty program, expand it, and separate locations based on customer needs.


    __________________

    Disclaimer:

    A quick disclaimer. We are going into this somewhat cold and nothing we say should be construed as legal advice, financial advice or anything that would get us in trouble. These are our views and opinions. We're here to ask the kinds of questions everyone's thinking. Have an engaging conversation and maybe come to some conclusions that we feel are worth exploring.

    By the end, if we fixed it, you're welcome. All trademarks, IP and brand elements discussed are property of their respective owners.

    Music by Milo W.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    Crowdsourced Fixes: Audience Solutions Explored Jun 03, 2025
    Show notes

    In this episode of "We Fixed It, You're Welcome," the hosts tackle crowdsourced fixes from listeners.

    They explore ideas for Starbucks to introduce healthier, family-friendly drinks and mocktails, leveraging the Teavana brand. The team discusses Costco's checkout process, suggesting ways to streamline it for customers with fewer items. They also address the challenges of magazine subscription cancellations and propose solutions for more sustainable takeout packaging.

    Throughout the episode, the hosts balance creativity with practicality, considering operational challenges and consumer behavior. The discussion showcases the podcast's unique approach of reimagining business practices through collaborative problem-solving.

    https://wefixeditpod.com/

    A quick disclaimer. We are going into this somewhat cold and nothing we say should be construed as legal advice, financial advice or anything that would get us in trouble. These are our views and opinions. We're here to ask the kinds of questions everyone's thinking. Have an engaging conversation and maybe come to some conclusions that we feel are worth exploring.

    By the end, if we fixed it, you're welcome. All trademarks, IP and brand elements discussed are property of their respective owners.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    Indeed's Dilemma: Adapt or Fade May 27, 2025
    Show notes

    In this episode of "We Fixed It, You're Welcome," the hosts tackle the challenges facing Indeed and the broader job board industry. Joined by Katie Walter, CEO of the Fractional Conference, they explore the rise of fractional work and its impact on traditional hiring practices.

    The discussion covers the shortcomings of current job board algorithms, the growing distrust in online job postings, and the shift towards more curated, relationship-based hiring methods. The team proposes solutions for Indeed to regain relevance, including better curation of job listings, embracing the fractional workforce trend, and potentially rebranding to rebuild trust.

    The episode highlights the changing dynamics of the job market and the need for more personalized, meaningful connections between employers and job seekers.

    https://fractionalconference.com/

    A quick disclaimer. We are going into this somewhat cold and nothing we say should be construed as legal advice, financial advice or anything that would get us in trouble. These are our views and opinions. We're here to ask the kinds of questions everyone's thinking. Have an engaging conversation and maybe come to some conclusions that we feel are worth exploring.

    By the end, if we fixed it, you're welcome. All trademarks, IP and brand elements discussed are property of their respective owners.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    Fixing Katy Perry's Brand May 20, 2025
    Show notes

    In this episode of "We Fixed It, You're Welcome," the hosts tackle the brand challenges facing pop star Katy Perry. They analyze her career trajectory, from early success to recent struggles with album sales and tour ticket sales.

    The discussion covers Perry's musical evolution, cultural relevance, and commercial decline, highlighting missteps like collaborating with controversial producer Dr. Luke. The hosts propose strategies for Perry to reconnect with her audience, including embracing authenticity, reassessing her team, and potentially pivoting to more intimate performances.

    They emphasize the importance of self-awareness and adapting to changing market conditions in the music industry. The episode concludes with optimism about Perry's potential for a comeback if she redefines her artistic vision and engages more genuinely with her fanbase.

    Disclaimer:

    A quick disclaimer. We are going into this somewhat cold and nothing we say should be construed as legal advice, financial advice or anything that would get us in trouble. These are our views and opinions. We're here to ask the kinds of questions everyone's thinking. Have an engaging conversation and maybe come to some conclusions that we feel are worth exploring.

    By the end, if we fixed it, you're welcome. All trademarks, IP and brand elements discussed are property of their respective owners.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    Paramount's $69 Million Problem May 13, 2025
    Show notes

    In this episode of "We Fixed It, You're Welcome," the hosts tackle the controversial topic of executive compensation, focusing on Paramount Pictures and its former CEO Bob Bakish's $69.3 million severance package.

    The panel, including guest Erik Akutagawa, discusses the ethics of golden parachutes, their impact on employee morale, and potential solutions to align executive pay with company performance. They explore ideas such as performance-based vesting, clawback provisions, and linking executive outcomes to worker protections.

    The conversation delves into the broader implications of these practices across industries, touching on similar issues in sports and retail. The hosts propose structural reforms to create more accountability and fairness in executive compensation, while acknowledging the challenges of implementing such changes in the current corporate landscape.

    Disclaimer:

    A quick disclaimer. We are going into this somewhat cold and nothing we say should be construed as legal advice, financial advice or anything that would get us in trouble. These are our views and opinions. We're here to ask the kinds of questions everyone's thinking. Have an engaging conversation and maybe come to some conclusions that we feel are worth exploring.

    By the end, if we fixed it, you're welcome. All trademarks, IP and brand elements discussed are property of their respective owners.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    Canada vs. USA: Brand Battles May 06, 2025
    Show notes

    In this episode of "We Fixed It. You're Welcome," the hosts explore cultural and product differences between the United States and Canada. They discuss unique Canadian offerings like specialty sauces at Subway, higher quality fast food, and distinctive snack flavors.

    The conversation delves into consumer preferences, brand loyalty, and government regulations affecting product quality and availability. The hosts examine why some American brands struggle to expand into Canada and vice versa, highlighting the importance of understanding local markets.

    They also touch on the impact of government monopolies on alcohol sales in Ontario and the potential for cross-border product exchanges. The episode concludes with recommendations for Americans to explore Canadian products and for businesses to consider expansion strategies carefully.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    Fixing Subway's Identity Crisis Apr 29, 2025
    Show notes

    In this episode of "We Fixed It, You're Welcome," the hosts tackle the challenges facing Subway, the international sandwich chain. They explore Subway's recent identity crisis, including gimmicky limited-time offers and a shift away from its "eat fresh" image.

    The discussion covers Subway's history, franchisee concerns, and the need to reconnect with core customers. The hosts propose solutions such as doubling down on fresh ingredients, creating a secret menu, and improving marketing strategies.

    They emphasize the importance of consistency, customization, and educating customers about existing offerings. With the recent appointment of Greg Lyons as global chief marketing officer, the hosts express optimism about Subway's potential to revitalize its brand and appeal to a new generation of customers.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    Diversity's Business Case Revisited Apr 22, 2025
    Show notes

    In this episode of "We Fixed It, You're Welcome," the hosts tackle the controversial topic of Target's recent rollback of DEI initiatives. They explore the business implications, political pressures, and customer reactions surrounding this decision. The discussion delves into the evolving landscape of diversity and inclusion in corporate America, examining how companies like Target, Walmart, and Costco are navigating these challenges. The hosts offer insights on rebranding DEI efforts, maintaining brand integrity, and the importance of fostering belonging in business strategies. They conclude with recommendations for Target to salvage its reputation and realign with customer expectations, emphasizing the need for companies to adapt their approach to diversity and inclusion without abandoning core values.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    Shein's IPO: Profit or Peril? Apr 15, 2025
    Show notes

    In this episode of "We Fixed It, You're Welcome" hosts Aaron, Melissa, and Chino tackle the challenges facing fast fashion giants Shein and Temu. They explore the ethical dilemmas of cheap clothing, labor practices, and environmental impact.

    The conversation delves into Shein's IPO plans, the effects of new tariffs, and potential strategies for sustainability. The hosts propose innovative solutions, including transparency in supply chains, pop-up stores for upcycling, and partnerships with designers. They discuss the shift towards thrifting culture and the need for these companies to adapt their business models.

    The episode concludes with suggestions for how Shein and Temu can legitimize their brands and navigate the changing landscape of fast fashion.

    Fast Fashion Under Fire: Shein and Temu

    • Melissa Eaton presents the topic of fast fashion's dominance and scrutiny
    • Shein's IPO announcement and allegations of labor issues and copyright theft
    • Temu's gamified shopping model and viral growth

    Consumer Behavior and Ethical Dilemmas

    • Chino Nnadi shares personal experiences with fast fashion purchases
    • The rise of thrifting among younger generations
    • Balancing cost, convenience, and ethical concerns

    Marketplace Accountability and Transparency

    • Discussion on the responsibility of marketplaces like Shein and Temu
    • Comparison to Amazon and Etsy's efforts to clean up their platforms

    Impact of Tariffs and Inflation

    • Analysis of how increased tariffs affect fast fashion business models
    • Challenges for small businesses relying on cheap overseas supplies

    Sustainability Initiatives and Greenwashing

    • Examination of H&M's "conscious collection" backlash
    • Everlane's transparency in cost breakdown as a positive example

    Recycling and Resale Programs

    • Zara's in-store repair and resale pilot in the UK
    • H&M's take-back boxes for clothing recycling

    IPO Challenges for Shein

    • Discussion on the timing and potential risks of Shein's IPO
    • Regulatory scrutiny and investor confidence concerns

    Proposed Solutions and "Fixes"

    • Suggestion for Shein and Temu to establish retail presence
    • Ideas for pop-up stores focusing on sustainability and DIY fashion
    • Importance of transparency and storytelling in brand building

    __________________

    Disclaimer:

    A quick disclaimer. We are going into this somewhat cold and nothing we say should be construed as legal advice, financial advice or anything that would get us in trouble. These are our views and opinions. We're here to ask the kinds of questions everyone's thinking. Have an engaging conversation and maybe come to some conclusions that we feel are worth exploring.

    By the end, if we fixed it, you're welcome. All trademarks, IP and brand elements discussed are property of their respective owners.

    Music by Milo W.

    Produced by Straight Forward Media Group

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    AI Privacy with Amazon Alexa: Control or Convenience? Apr 08, 2025
    Show notes

    In this episode of "We Fixed It. You're Welcome," the hosts tackle Amazon's AI assistant, Alexa, and its recent privacy policy changes. Joined by guest Christian Johnson of Metis Analytics, they explore the implications of Amazon's data collection practices and the future of AI in our homes.

    The discussion covers the balance between technological advancement and personal privacy, with perspectives ranging from embracing AI's benefits to concerns about data ownership and identity protection. Christian offers insights into edge computing and local AI models as potential solutions, while the hosts debate the ethical considerations of AI development and data usage.

    The episode concludes with recommendations for Amazon to prioritize transparency and user control in their AI offerings.

    https://www.metisos.co/Evolution of Amazon's AI Assistant

    • Discussion of the AI assistant's development since 2014.
    • Mention of over 600 million devices sold and initial financial losses

    Privacy Concerns and Data Collection

    • Recent rollback of privacy protections by Amazon.
    • Introduction of OWL Plus and its implications for data collection.

    Transparency and User Control

    • Importance of clear opt-out choices and positioning privacy as a feature.
    • Comparison with other tech companies' approaches to data privacy.

    AI Development and Data Usage

    • The need for data to train AI models and improve services.
    • Balancing technological advancement with user privacy.

    Generational Perspectives on AI and Privacy

    • Differing views on AI adoption across age groups.
    • Discussion of the trade-offs between convenience and data protection.

    Edge Computing and Local AI Processing

    • Potential for AI processing on local devices to enhance privacy.
    • Christian Johnson's insights on edge servers and personal data control.

    Ethical Considerations in AI Development

    • Debate on the use of personal data for AI training.
    • Concerns about identity protection and data ownership.

    Future of AI and Personal Data Management

    • Exploration of individual language learning models (LLMs).
    • Potential for users to have greater control over their data.

    Amazon's Opportunity for Privacy Leadership

    • Suggestions for Amazon to champion privacy and build trust.
    • Importance of clear communication and user-controlled privacy settings.

    Balancing AI Advancement with Privacy Protection

    • Discussion on the necessity of continuous data collection for AI improvement.
    • Exploring alternatives to centralized data storage and processing.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


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