VRMA Arrival

Latest Episodes:

Innovating Procurement with Ashley Ching Nov 27, 2023

Show notes

Ashley Ching, the founder and CEO of Inhaven, discussed her professional procurement solution for the vacation rental industry in an interview for the VRMA Arrival podcast. Inhaven helps vacation rental owners and property managers standardize the products in their homes and maintain those standards through a tool called Inhaven Keep. Ching shared her background as a mother of four and a frequent traveler, highlighting the issues she faced with inconsistent and misleading descriptions of vacation rentals.

The conversation delved into the challenges property managers and hosts face when sourcing products for vacation rentals, such as durability and communication with housekeeping teams. Inhaven was born out of the need to simplify and streamline the procurement process for the industry.

Ching explained that Inhaven focuses on essential aspects like the sleep experience, dining, and bathing, which are often overlooked but crucial for guests' satisfaction. They aim to help hosts and property managers set standards for these areas.

The interview also touched upon the success stories of both individual hosts and property managers who benefited from Inhaven's services, saving time and improving the guest experience. The conversation highlighted the focus on consistency rather than following short-term trends.

In terms of future developments, Inhaven plans to continue improving its tools and operational benefits to help property managers and hosts maintain standards and save time. The goal is to professionalize and standardize the vacation rental industry, similar to what the hotel industry did in the past.

Scaling and Adapting with Will Parry Oct 30, 2023

Show notes

In this episode of the podcast, Will Parry, CEO and co-founder of ALTIDO, discusses various aspects of his company. ALTIDO is a hospitality-focused property management company operating in Western Europe, including the U.K., Portugal, Italy, Spain, and France.

Advocating for the Future of Vacation Rentals with David Krauss Sep 25, 2023

Show notes

In this episode, David Krauss, the co-founder and CEO of Rent Responsibly, discusses the role of his organization in the vacation rental industry. Rent Responsibly is a community building and education platform focused on advocacy support and community building within the short-term vacation rental industry.

Krauss talks about his journey into advocacy, starting as a host and later becoming involved in the industry after facing party related issues in his rentals. He emphasizes the importance of organized local communities and the need for strong leadership in addressing industry challenges.

The conversation touches on various aspects of advocacy, including the evolving narratives surrounding short-term rentals, the key elements of effective advocacy (leadership, communication, community engagement, data), and recent examples of successful advocacy efforts in Hilton Head, South Carolina, and Arizona.

Krauss also highlights the importance of education and shares an analogy comparing the challenges faced by the vacation rental industry to the early days of the automobile industry, suggesting that with organized efforts, the industry can mature and be celebrated for its positive contributions to communities.

He encourages property managers to get involved in advocacy efforts, emphasizing that their personal stories and contributions can make a significant impact. Krauss concludes by mentioning the VRMA Advocacy Fund and the importance of supporting industry advocacy initiatives.

Listeners are encouraged to visit the Rent Responsibly website for more information and to consider contributing to the VRMA Advocacy Fund.

Mastering Work-Life Balance with Andy Newman Aug 28, 2023

Show notes

In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to Andy Newman, founder and CEO of Newman Hospitality. The discussion touched on the following topics:

Andy's background: He transitioned from a career in banking and coaching to the short-term rental industry due to his passion for travel and cultural exchanges.
The birth of Newman Hospitality: Andy became an early Airbnb operator and discovered the importance of the short-term rental industry. He attended VRMA conferences, leading to the establishment of Newman Hospitality, which prioritizes hospitality and focuses on employee well-being.
Work-life balance: Andy emphasizes the significance of work-life balance and how it positively impacts employee productivity and retention. He shares his personal journey towards achieving a healthy work-life balance.
Growth strategy: Newman Hospitality experienced triple-digit growth by focusing on diverse geographical locations, real estate partnerships, and long-term client growth.
Advice for property managers: Andy suggests focusing on medium and long-term growth, "weeding the garden" by being selective with clients, and investing in the right people and technology.
Trends in the industry: Andy believes the short-term rental industry is in its early growth stages, with opportunities for those who prioritize hospitality and professionalism. He sees a post-COVID normalization and longer reservations as trends in the market.
Optimism for the industry: Andy expresses a positive outlook for the short-term rental industry, citing happy guests and continued growth opportunities as reasons for optimism.

The Rise of Last-Minute Travel with David Weiss Jul 31, 2023

Show notes

In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to David Weiss, CEO of Whimstay, about why last-minute travel is on the rise, ways property managers can drive incremental revenue, and more.

Maximizing ROI with Dale Smith Jun 26, 2023

Show notes

In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to Dale Smith, CEO of SDDE Smith Group, about his unique way of maximizing ROI from the properties he manages, the biggest trends he's seeing in the industry, and more.

Curated Experiences with Kim Lalande May 30, 2023

Show notes

In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to Kim Lalande, founder and CEO of KEY, about the biggest concierge/experience trends she is currently seeing in the industry, how KEY partners with vacation rental managers, and more.

Dynamic Pricing with Eduardo Mandri Apr 22, 2023

Show notes

In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to Eduardo Mandri, CEO and co-founder of Angel Host, about how dynamic pricing helps optimize revenue, practical strategies for maximizing revenue on vacation rental properties, and more.

Chatting ChatGPT with Bart Sobies Mar 27, 2023

Show notes

In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to Bart Sobies, founder of iBooked.Online, about how artificial intelligence (AI), and specifically generative AI, can help increase operational efficiency for short-term rental property managers.

Noise Issue Solutions with Jim Netska Feb 27, 2023

Show notes

In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to PointCentral Director of Sales Jim Netska about the biggest issues related to noise that property managers are facing, noise regulations, tech solutions for noise, and more.

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