Veterinary Viewfinder Podcast

Latest Episodes:

Facebook Safety, Secret Groups, & Online Client Confidentiality Apr 04, 2018

Show notes

With the recent Facebook/Cambridge Analytica controversy, many veterinary professionals have been concerned and confused about their online safety and the privacy of their client communications. This week veterinarians Ernie Ward and Cyndie Courtney, and veterinary technician Beckie Mossor explore Facebook usage by veterinary clinics, whether or not Facebook Messenger and other social media interactions are potentially violating veterinarian-client confidentiality, how safe and secure (or not?) are Facebook Secret Groups, and debate the question of should veterinary staff members and clients be Facebook friends. YOU CAN HELP MAKE THE PODCAST BETTER! Please leave us a review on your favorite podcast site, ESPECIALLY iTUNES. We love making this podcast, but we need your reviews to help us grow and improve. You can follow us on FACEBOOK, TWITTER AND INSTAGRAM. join the conversation and share your thoughts about these topics and what you’d like to hear us tackle on Facebook/VeterinaryViewfinder, Twitter @VetViewfinder and Veterinary Viewfinder on the Insta. We’re not asking for much!

Veterinary Staff Unionization, A Different Perspective on VNI, and Pet Medical Marijuana with Liz Hughston, RVT Mar 28, 2018

Show notes

This week we’re delighted to share the microphone with registered veterinary technician specialist, Liz Hughston, MEd., RVT, CVT, VTS (SAIM, ECC). Host veterinarians Ernie Ward and Cyndie Courtney and registered veterinary technician Beckie Mossor embark on a wide-ranging discussion about veterinary staff unionization and collective bargaining, Liz offers her perspective on the Veterinary Nurse Initiative (VNI), and the quartet discuss pet medical marijuana / CBD / cannabis usage. This podcast is a little longer than normal, but I think you’ll want to stick around for the entire conversation! WE NEED YOUR HELP TO MAKE THE PODCAST BETTER! Please leave us a review on your favorite podcast site, ESPECIALLY iTUNES. We love making this podcast, but we need your reviews to help us grow and improve. You can follow us on FACEBOOK, TWITTER AND INSTAGRAM. Join the conversation and share your thoughts about these topics and what you’d like to hear us tackle on Facebook/VeterinaryViewfinder, Twitter @VetViewfinder and Veterinary Viewfinder on the Instagrams. C’mon, brah, we’re not asking for much!

Cooperative Veterinary Care: A New Way of Working with Animals - Monique Feyrecilde, LVT, VTS (Behavior) Mar 21, 2018

Show notes

Cooperative Veterinary Care is the latest concept to help make veterinary patients more comfortable during examinations, testing, and treatments. This week host veterinarians Ernie Ward and Cyndie Courtney, and registered veterinary technician Beckie Mossor are joined by Monique Feyrecilde, LVT, VTS (Behavior). Monique is co-author of a new book debuting this week, Cooperative Veterinary Care with Alicea Howell. Monique writes, "Learning to teach, train and handle animals requires meaningful 2-way communication between the handler and animal. When we can observe, appreciate and respect the lessons we learn from interactions, training effectiveness, success and enjoyment will increase for both the handler and the animal. By embracing science-based, humane techniques, every handler can teach animals and every handler can receive the gift of being taught by animals. My mission is to make that gift of mutual learning available to any handler interested in receiving it." Monique's website: http://www.teachinganimals.com HELP US MAKE THE PODCAST BETTER! Please leave us a review on your favorite podcast site, ESPECIALLY iTUNES. We love making this podcast, but we need your reviews to help us grow and improve. You can follow us on FACEBOOK, TWITTER AND INSTAGRAM. join the conversation and share your thoughts about these topics and what you’d like to hear us tackle on Facebook/VeterinaryViewfinder, Twitter @VetViewfinder and Veterinary Viewfinder on the Insta. C’mon, we’re not asking for much!

Creativity for Veterinary Professionals: Walks, Rest, Mushrooms & More! Mar 14, 2018

Show notes

Imagination, curiosity, and creativity are essential traits, attributes, and skills for successful veterinary professionals (and people). This week host veterinarians Ernie Ward an Cyndie Courtney along with registered veterinary technician Beckie Mossor explore the creative side of veterinary medicine. The trio traverse Thoreau’s take on inspiration and creativity, share tales of imaginative solutions discovered in exam rooms, surgical suites, and strapped onto turtle shells, and simple steps to encourage your creativity. Dr. Ward reveals what a nootropic stack is, shares some of his favorite freaky supplements and rituals, and the gang goes bonkers over people who shut down ideas. This episode is entertaining, educational, an maybe a little weird when Ernie gets in his infrared sauna to meditate and take mushroom extracts. If this episode isn’t worth a 5-star iTunes rating, I don’t know what is. Do us a solid and help us grow by subscribing, sharing, and taking 30-seconds to leave a review on your favorite podcast portal. Hang with us on Instagram, Facebook and Twitter.

Cost of Care Controversies in Veterinary Practice Mar 07, 2018

Show notes

MONEY! What do veterinary professionals do when a client can’t afford the cost of pet care? Are we providing the best veterinary medical care at an affordable price? How do we deal with situations when a client can’t - or won’t - pay for “gold standard care?” Do payment plans work? Should veterinary technicians discuss billing and pricing with clients? Those are a few of the topics our trio tackle this week. Host veterinarians Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor share their experiences and insights in confronting cost of care controversies in veterinary practice. HELP US MAKE THE PODCAST BETTER! Please leave us a review on your favorite podcast site, ESPECIALLY iTUNES. We love making this podcast, but we need your reviews to help us grow and improve. You can follow us on FACEBOOK, TWITTER AND INSTAGRAM. join the conversation and share your thoughts about these topics and what you’d like to hear us tackle on Facebook/VeterinaryViewfinder, Twitter @VetViewfinder and Veterinary Viewfinder on the Insta. C’mon, we’re not asking for much!

Veterinary School Student Seth Williams - "Vet School Unleashed" Podcaster! Feb 28, 2018

Show notes

This week we welcome third-year Missouri veterinary school student Seth Williams. Seth is host of the popular vet school podcast, “Vet School Unleashed,” and has quite an interesting story on how he became a veterinary school student. Seth joins host veterinarians Ernie Ward and Cyndie Courtney with Beckie Mossor, RVT to share his convoluted and circuitous route to veterinary school, and why he started a podcast aimed at veterinary school students. Seth shares that most of his classmates aren’t concerned with student debt (yet!), there's a sense of camaraderie and lack of intra-class competition (yay!), that the #MeToo movement hasn’t affected his veterinary school (yet!), and gives us insight into what veterinary students are looking for in future jobs and mentors. We’d like to thank Seth for being a guest on the Veterinary Viewfinder podcast and sharing his candid opinions and experiences as a veterinary school student. Thanks again, Seth! Good luck in school! HELP US GROW! Please leave us a review on your favorite podcast site, ESPECIALLY iTUNES. We love making this podcast, but we need to hear from you. You can follow us on FACEBOOK, TWITTER AND INSTAGRAM. join the conversation and share your thoughts about these topics and what you’d like to hear us tackle on Facebook/VeterinaryViewfinder, Twitter @VetViewfinder and Veterinary Viewfinder on the Insta. C’mon, we’re not asking for much!

Does National Pet Dental Month Matter Anymore? Veterinary Dentist Dr. Heidi Lobprise Feb 21, 2018

Show notes

Does National Pet Dental Month Matter Anymore? Since 1995, veterinarians have celebrated National Pet Dental Month each February. But has the "holiday" lost its luster? Veterinary dental specialist Dr. Heidi Lobprise weighs in with host Drs. Ernie Ward and Cyndie Courtney along with Beckie Mossor, RVT. The group discuss why veterinary dentistry still isn't being prominently featured in most veterinary school curricula, the role and future of veterinary technicians in pet dentistry, Dr. Lobprise's 2-week dental recheck strategy, and why veterinary professionals should be talking more about chronic inflammation (CI) in our pet patients. WE NEED YOUR REVIEW! Please leave us a review on your favorite podcast site, ESPECIALLY iTUNES. We love making this podcast, but we need to hear from you. You can follow us on FACEBOOK, TWITTER AND INSTAGRAM. join the conversation and share your thoughts about these topics and what you’d like to hear us tackle on Facebook/VeterinaryViewfinder, Twitter @VetViewfinder and Veterinary Viewfinder on the Insta. C’mon, we’re not asking for much!

Dealing with Angry Veterinary Clients Feb 14, 2018

Show notes

You know what we’re talking about because you deal with them, too. Angry, upset, threatening and irate veterinary clients can damage team morale, cause unbearable stress, and adversely affect patient care and client service (for our nice clients). This week, our hosts tackle how they deal with irate clients, how to spot a “secretly angry” client, and steps your team can take to help prevent conflict in the future. Drs. Ernie Ward and Cyndie Courtney along with Beckie Mossor, RVT share stories from their practice lives (Dr. Ward’s gun battles! Beckie witnesses trashed lobby TV’s!), offer advice on addressing anger in the exam room, and explain why “Firing Clients” may not be the correct terminology nor professional mindset we should be using. This is a wide-ranging, highly informative, and provocative conversation your entire practice team should consider listening to as a group. Bonus points if you identify and explain Dr. Ward’s musical choice this week! WE NEED YOUR REVIEW! Please leave us a review on your favorite podcast site, ESPECIALLY iTUNES. We love making this podcast, but we need to hear from you. You can follow us on FACEBOOK, TWITTER AND INSTAGRAM. join the conversation and share your thoughts about these topics and what you’d like to hear us tackle on Facebook/VeterinaryViewfinder, Twitter @VetViewfinder and Veterinary Viewfinder on the Insta. C’mon, we’re not asking for much!

LBGT Issues in the Veterinary Profession, Medical Marijuana, and How Human Feet Led Stephen Cital, RVT to Find His Passion in Veterinary Medicine Feb 07, 2018

Show notes

This week we are thrilled to be joined by the extraordinarily talented and accomplished registered veterinary technician, Stephen Cital, RVT. Stephen shares his journey from human medicine to laboratory animal medicine, how he got into veterinary anesthesia, and why he loves his job more than ever. We also discuss the issues faced by the LGBT community in the veterinary profession, solutions and suggestions to help make our profession more inclusive, and how to spot — and avoid — some of the common everyday pitfalls practitioners fall into with a diverse workforce. This is a high energy conversation you do not want to skip! THANK YOU FOR LISTENING!! PLEASE LEAVE US A REVIEW! Please leave us a review on your favorite podcast site, ESPECIALLY iTUNES. You can also join the conversation and share your thoughts about these topics and what you’d like to hear us tackle on Facebook/VeterinaryViewfinder and Twitter @VetViewfinder.

Does Your Team Work? What Makes the Best Veterinary Clinics Teams Successful? Jan 31, 2018

Show notes

With the 2018 Super Bowl this weekend, we decided to take a deep dive into what makes the best veterinary teams successful. Hosts Drs. Ernie Ward and Beckie Mossor, RVT review some of the common characteristics of the best teams, how to integrate new employees into your clinic team, what are some of the pitfalls of overstepping professional or personal boundaries in the workplace, and more. Learn what "Book Clubs and Bars" have to do with establishing appropriate professional relationships in your clinics. The trio offer advice on what to do with a toxic team member, Dr. Ward shares his love for personality testing his staff, and why written job descriptions, evaluations, mission statements, and appointment scripts are incredibly important for success. This wide-ranging conversation is sure to inspire you to make your team ready for the Big Game... and beyond! THANK YOU FOR LISTENING!! PLEASE LEAVE US A REVIEW! Please leave us a review on your favorite podcast site, ESPECIALLY iTUNES. You can also join the conversation and share your thoughts about these topics and what you’d like to hear us tackle on Facebook/VeterinaryViewfinder and Twitter @VetViewfinder.