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    Business

    Unlocked by Matt Landau

    Unlocked is a podcast series that invites you to be a fly-on-the-wall as VRMB founder Matt Landau interviews some of the world’s most innovative vacation rental professionals. The goal of this podcast series is to share best practices and to remind vacation rental professionals that we have everything we need inside of us to succeed.

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    Latest Episodes:
    EP117: Data and Revenue Management Conference (DARM) Summary Aug 27, 2021
    Show notes

    In this episode, Matt shares his big takeaways from Amy Hinote's Data and Revenue Management Conference in Charleston, South Carolina.

    The first, data and revenue management is THE JUICIEST way for vacation rental owners and managers to make more money doing exactly the same job they have always loved. When you make more money, everyone has more fun.

    Second, asking whether to use manual OR automation is wrong. It should actually be an AND.

    And third, consolidation in the vacation rental sector is REAL, but it shouldn't worry the Limited Edition vacation rental managers. In fact, their positioning is stronger than ever before.

    You can join VRMB Communities here: https://www.vrmb.com/join/


    EP116: What Happens When A Rocket Scientist Becomes A Vacation Rental Professional? Aug 24, 2021
    Show notes

    Bruce Ikelheimer, a recovering rocket scientist, is currently at THE inflection point of vacation rental growth: profitable with his own 2 properties and now beginning to manage other homes, Bruce is now scaling his business Banjoe Vacations without scaling his workload.

    The lessons he is learning as he approaches liftoff are valuable for listeners from all over the industry.

    This episode is brought you by Point Central, the leaders in smart home automation, and Breezeway, the best in class property care and automations platform.

    Links Mentioned in Show:

    • OwnerRez
    • Quickbooks
    • Zapier

    Additional show notes can be found at www.vrmb.com/116


    EP115: Making the Family Vacation Rental Business more Profitable After 30 Years Aug 17, 2021
    Show notes

    This week Matt talks to Stacy Wesson of Cascara Vacation Rentals about the challenges of modernizing and running a family vacation rental business in an era of acquisitions and tech driven hospitality.

    This episode is brought you by Point Central, the leaders in smart home automation, and Breezeway, the best in class property care and automations platform.

    Additional show notes can be found at www.vrmb.com/115


    EP114: You Never Get a Second Chance to Make a 1st Impression (Sarah & T Swap) Aug 13, 2021
    Show notes

    In this special edition, we're airing a favorite episode from the Sarah & T podcast. Sarah and Tim are good friends and their show is a must listen for anyone in the industry. This week, they take a hilarious look at 6 key components to a successful welcome of your guests.


    EP113: How to Spot Big Opportunities in Vacation Rental Consolidation with Eric Broughton of Inhabit IQ Aug 10, 2021
    Show notes

    Eric Broughton is the Chief Strategy officer of Inhabit IQ, which owns a number of vacation rental service providers and has frankly not always had the most forthcoming reputation in the vacation rental industry.

    In his defense, Eric wasn't in his position in those early days, he's relatively new, so this conversation was originally designed to clear up some of the air.

    But as you'll hear, Eric has a very strong understanding about how fragmented industries evolve, the role of private equity on software & consolidation, and what techniques make vacation rentals managers powerful in the next phases of our industry's growth.

    This episode is brought you by Point Central, the leaders in smart home automation, and Breezeway, the best in class property care and automations platform.

    Additional show notes can be found at www.vrmb.com/113


    EP112: Thinking Beyond The Next Fiscal Quarter Aug 03, 2021
    Show notes

    In this episode, Matt sits down with Alex Cruz of Welcome Home Club to talk about long term business health in a time of tempting short term moves.

    This episode is brought you by Point Central, the leaders in smart home automation, and Breezeway, the best in class property care and automations platform.

    Additional show notes can be found at www.vrmb.com/112


    EP111: We Just Got Acquired by a Large Company. These Things Do Not Scale Jul 27, 2021
    Show notes

    In this episode, Matt sits down with Linda Sylvester, formerly of Great Vacation Retreats, to talk about the complex realities of being acquired and the often unglamorous, difficult-to-scale practices she uses to make vacation rental businesses profitable.

    This episode is brought you by Point Central, the leaders in smart home automation, and Breezeway, the best in class property care and automations platform.

    Additional show notes can be found at www.vrmb.com/111


    EP110: How To Create Your Vacation Rental Legacy Jul 21, 2021
    Show notes

    In this episode, Matt sits down with Michelle Hodges of Meyer Vacation Rentals to discuss building on the legacy of a family enterprise and finding creative solutions to the massive staffing problems of a seasonal business.

    This episode is brought you by Point Central, the leaders in smart home automation, and Breezeway, the best in class property care and automations platform.

    Additional show notes can be found at www.vrmb.com/110


    EP109: The Trickiest Challenges of Vacation Rental Housekeeping And How To Solve (Some Of) Them Jul 14, 2021
    Show notes

    In the first episode of our Unglamorous season, Matt sits down with Rocio of Cleancio to discuss the challenges of vacation rental housekeeping and some actionable ideas for solving them.

    This episode is brought to you by Point Central, the leaders in smart home automation, and Breezeway, the best in class property care and automations platform.

    Additional show notes can be found at www.vrmb.com/109


    EP108: Introducing Unglamorous with Matt Landau Jul 06, 2021
    Show notes

    As a way to offset some of the unprecedented hype our vacation rental sector is experiencing, Season 7 of the Unlocked Podcast is going against the grain...pulling back the curtain...taking off the rose-colored glasses...and revealing HOW the vacation rental SAUSAGE is made.

    The theme of the season: Unglamorous!

    Running a vacation rental company is not sexy. It's unpredictable, messy, and incredibly hard, which makes the people who do so profitably REMARKABLE entrepreneurs! Across 15 interviews this season, we want to address the unglamorous: steep challenges with labor, operations, finance, personal health, and burnout. The unsexy side of the hottest sector in travel!

    Our goal this season is to build more realistic expectations about what it takes to get the vacation rental job done.

    Candid Backstory: The idea for this season was rooted in guilt. As vacation rental advocates — champions even — VRMB's tendency is to root for the best in everything. And our proudest feedback is when listeners say they felt encouraged or emboldened to continue pursuing their craft. We are your cheerleaders!

    But is there such a thing as too much positivity?

    Yes! It's called hype.

    And over the last 6 months as our industry has recovered perhaps better than any sector in travel, we've noticed unprecedented levels of attention and headlines: from journalists, producers, travelers, and new potential owners and managers looking to learn more.

    There is danger — when entering some place new for the first time with the wrong expectations.

    If you expect one thing, and the reality is another, you open yourself up to major letdowns. This is true about destination branding too by the way: if guests coming to your destination aren't calibrated, they write negative reviews. We've all learned that experience the hard way.

    So inside VRMB Communities, we started to talk a little more bluntly about how to best champion the industry but to do so accurately.

    The best conclusion?

    Be real. Tell both sides of the story. Show the truth, when it's beautiful and when it's....well...unglamorous.

    We've spent the past 6 seasons showing you the most rosy side of our industry (and we're not about to go completely negative on you or anything) but this season, we want to bring things down to earth and get real. We want to balance out the rose with the dirt it grows in.


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