Unlocked by Matt Landau

Latest Episodes:

EP67: Michelle Williams of Atlantic Vacation Homes Jul 01, 2020

Show notes

In this episode of Unlocked, Matt and Michelle Williams of Atlantic Vacation Homes and the VRMA Board of Directors change up the format and tackle a host of pressing vacation rental industry problems round-robin style. Dependence on listing sites, poor diversity, bad actors and bad regulation, tech madness and a whole lot more.

Please visit our sponsors, which made this episode possible:

Breezeway's operations platform makes it easy to ensure quality, safety, and cleanliness across your properties so you can deliver an amazing guest experience. https://www.breezeway.io/

PointCentral, the leader in business grade smart property solutions designed for rental properties. PointCentral's technology helps vacation rental managers increase property safety, reduce operational costs and improve guest satisfaction. https://www.pointcentral.com/vrmb/

With over 1M Property Owners, Thousands of Property Managers, Hundreds of Software Partners and counting, RentalGuardian is one of the most complete and trusted travel and damage protection platforms in the industry. https://rentalguardian.com/

Other links and people mentioned in this episode:

Atlantic Vacation Homes: https://www.atlanticvacationhomes.com

VRMA: www.vrma.org

VRMA Covid-19 Resources: https://www.vrma.org/page/covid19

EP66: Matthew Tesdall of Family Time Vacation Rentals Jun 24, 2020

Show notes

Matthew and his wife Angela came to vacation rentals accidentally in the wake of the financial crisis and have since built a powerhouse business from Central Oregon to Southern Utah. In this virtual sit-down, Matthew gives a masterclass on the workings of a true lifestyle business where family is everything, employees are like family, and guests keep coming back. The two Matts also delve into Listing Site Non-Dependence and how to build resiliency against hard times like those we currently face.

Please visit our sponsors, which made this episode possible:

Breezeway's operations platform makes it easy to ensure quality, safety, and cleanliness across your properties so you can deliver an amazing guest experience. https://www.breezeway.io/

Other links and people mentioned in this episode:

Family Time Vacation Rentals: https://www.familytimevacationrentals.com

The Famous 'Orange Car' Logo: https://www.familytimevacationrentals.com/images/logo.png

Learn More About Listing Site Non-Dependence: www.vrmb.com

EP65: Viktoria Ujj of Sunny Maui Vacations Jun 17, 2020

Show notes

Viktoria Ujj spent 16 years in leadership roles at luxury hotels around the world before settling in Maui and developing Sunny Maui Vacations. In this virtual sit-down with Matt, she talks about the tough realities facing the Hawaiian vacation rental market and how she is using all of her hospitality knowledge to keep her business and her 'Ohana' strong for a brighter future.

Please visit our sponsors, which made this episode possible:

Breezeway's operations platform makes it easy to ensure quality, safety, and cleanliness across your properties so you can deliver an amazing guest experience. https://www.breezeway.io/

Other links and people mentioned in this episode:

Sunny Maui Vacations: https://sunnymauivacations.com/property-management/

Budapest Episode of The Vacation Rental Show: https://youtu.be/57zQEw0bCIU

VRMA Covid-19 Cleaning Guidelines: https://www.vrma.org/page/covid-19-cleaning-guidelines-1639

Hawaii Tourism Authority Travel and Quarantine information: https://www.hawaiitourismauthority.org/news/alerts/covid-19-novel-coronavirus/

EP64: Rafat Ali of Skift Jun 10, 2020

Show notes

Rafat Ali created Skift, the travel industry insider source for news, insight and trends. In this episode of Unlocked, Rafat and Matt explore a post-covid world and what it means for vacation rentals, travel, and business survival.

Please visit our sponsors, which made this episode possible:

Breezeway's operations platform makes it easy to ensure quality, safety, and cleanliness across your properties so you can deliver an amazing guest experience. https://www.breezeway.io/

Other links and people mentioned in this episode:

Skift: www.skift.com

Skiff's Daily Newsletter: https://skift.com/newsletters/

VRMA's Safe Home: https://www.vrma.org/page/covid-19-cleaning-guidelines-1639

Finish Big by Bo Burlingham: https://www.amazon.com/-/es/gp/product/B00AMOO9VK/ref=dbs_a_def_rwt_bibl_vppi_i3

Small Giants by Bo Burlingham: https://www.amazon.com/-/es/Bo-mBurlingham/dp/014310960X

Murder Hornets: https://www.nytimes.com/2020/05/02/us/asian-giant-hornet-washington.html

EP63: Heleena Sideris of Park City Lodging Jun 03, 2020

Show notes

Heleena Sideris brings the best elements of her non-profit background to her family vacation rental business in Park City. In this virtual sit-down with Matt, she explores the bright post-covid future of outdoor destinations like Park City and talks about finding meaning and creating community with vacation rentals.

Please visit our sponsors, which made this episode possible:

Breezeway's operations platform makes it easy to ensure quality, safety, and cleanliness across your properties so you can deliver an amazing guest experience. https://www.breezeway.io/

Other links and people mentioned in this episode:

Park City Lodging: https://www.parkcitylodging.com

Protecting Open Spaces with Park City Lodging: http://thestarthrowers.com/park-city-lodging-utah/

The Vacation Rental Show Park City: https://youtu.be/UesUtMlEMXc

VRMB: www.vrmb.com

Navis: https://www.naviscrm.com/services/call-center/

EP62: Chip Conley of the Modern Elder Academy May 27, 2020

Show notes

Chip Conley has disrupted the hospitality industry on more than one occasion. First as 26 year old founder of Joie de Vivre Hospitality, which transformed an inner-city motel into the second largest boutique hotel brand in America. Many years later he would get a call from Brian Chesky to join Airbnb as the head of Global Hospitality and Strategy.

In this episode of Unlocked, Chip joins us virtually from Baja California Sur and shares insight on the future of hospitality and the role of vacation rentals in a post covid world. He also talks to us about his current effort, The Modern Elder Academy and the roles wisdom, culture, and emotional intelligence play in business.

Please visit our sponsors, which made this episode possible:

Breezeway's operations platform makes it easy to ensure quality, safety, and cleanliness across your properties so you can deliver an amazing guest experience. https://www.breezeway.io/

Other links and people mentioned in this episode:

Modern Elder Academy: https://www.modernelderacademy.com

Extended bio and link to Chip's five books: https://www.modernelderacademy.com/chip-conley

Airbnb: https://www.airbnb.com

VRMB: www.vrmb.com

EP61: Toby Babich of Breckenridge Resort Managers May 22, 2020

Show notes

Toby Babich not only runs a successful vacation rental and management business, he has taken over as president of the VRMA during this difficult time for the industry.

In a virtual sit-down with Matt, he provides insight into how different vacation rentals are doing, gets into how he has kept his own business afloat and lays out what the VRMA has in the works for the industry.

Please visit our sponsors, which made this episode possible:

Breezeway's operations platform makes it easy to ensure quality, safety, and cleanliness across your properties so you can deliver an amazing guest experience. https://www.breezeway.io/

Other links and people mentioned in this episode:

VRMA: www.vrma.com

VRMA SafeHome Cleaning Guidelines: https://www.vrma.org/safehome

VRMB: www.vrmb.com

Breckenridge Resort Managers: https://www.breckenridgeresortmanagers.com

EP60: Dana Lubner of Effortless Rental Group May 20, 2020

Show notes

In Dana's relatively short time in the vacation rental industry, she has emerged as an advocate and leader for responsible, professional rentals in a tough market. By pioneering 'The Good Neighbor Summit' in Denver, Dana learned how getting public and private stakeholders together can change the narrative about the industry and generate positive press.

In our first season 5 episode, she sits down with Matt remotely to talk about the summit and what it has meant for her business, as well as dogs, quarantine zoom dance parties and what the future holds.

Please visit our sponsors, which made this episode possible:

Breezeway's operations platform makes it easy to ensure quality, safety, and cleanliness across your properties so you can deliver an amazing guest experience. https://www.breezeway.io/

Other links and people mentioned in this episode:

Effortless Rental Group: https://effortlessrentalgroup.com

Cooper, Lola, Hendrix and Jake: https://effortlessrentalgroup.com/about-vacation-rental-property-management-company/

VRMB: vrmb.com

The Good Neighbor Summit: https://www.9news.com/article/news/local/short-term-rental-owners-gather-for-good-neighbor-summit/73-2689a391-3691-40b1-8c78-f70b2cff00e5

COVID19 Update with Tammy Rowe of Mangofish Studios Apr 29, 2020

Show notes

Film producer Tammy Rowe has been working with Matt now for about 5 years. Along with her partner Stuart Hooper, Tammy has a production company based in Panama and works all over the world producing non-fiction broadcast and online content.

The chat with Tammy dives into some of the values she (a Millennial!) looks for in her purchases including her travels, the platforms she uses to research, and her current documentary film all about...Banjoes?

Links referenced in Episode:

Treasure Rome Episode of Sense of Place: https://youtu.be/pWHfkIbM0cI

Mangofish Studio: mangofish.studio

John McEuen: The Life I've Picked

Permission not to be productive: https://www.nytimes.com/2020/04/01/style/productivity-coronavirus.html

COVID19 Update with Stuart Hooper of Mangofish Studios Apr 20, 2020

Show notes

Friend, colleague, and producer of all Matt's media "concerns," Stuart Hooper has a production company based in Panama and works all over the world producing non-fiction broadcast and online content. Along with his partner Tammy, he has been producing The Vacation Rental Show and the Unlocked Podcast, as well as almost anything else Matt dreams up for a few years now.

The chat with Stuart episode explores some of the pressing issues with OTAs in the post-COVID19 world, how technology used for collaboration in film may cross-over to vacation rental marketing, and what it's like living in a soon-to-be vacation rental that he built from the ground-up.

Links referenced in Episode:

The Vacation Rental Show, Lindsborg, Kansas: https://www.vrmb.com/the-vacation-rental-show-lindsborg-kansas/

Sense of Place ft. Bob Garner in Casal dei Fichi, Italy: https://www.vrmb.com/sense-of-place-le-marche-italy/

Mangofish Studios: mangofish.studio

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