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My Stylish Idaho Jun 18, 2010

Show notes

Hugh Griffith from Boise asks Jared and Robert, what happens when you swap radio buttons and checkboxes with more stylish graphic replacements?

Hagan Rivers’ Escaping Navigation Hell, Live! Jun 11, 2010

Show notes

Web applications can get wild. You know the kind; something that's on your corporate intranet with an obscure purpose, hundreds of screens and some kind of navigation kudzu growing in every direction. Hagan Rivers is one of our favorite wranglers of such apps.

Listen to a sample of Hagan's Escaping Navigation Hell from the Web App Masters Tour in this episode of the SpoolCast.

Testing Without Solutions Jun 04, 2010

Show notes

Our guest Jon Wold from Oslo brings up a really great point about test results: It’s hard to report on problems without providing suggestions for correcting the problems you observe in testing. Tune in to get Jared and Robert's suggestions on the topic.

Stephen Anderson’s Designing Seductive Business Apps: Live! May 19, 2010

Show notes

It's becoming common to see behavioral cues in everyday web applications. Stephen Anderson is the first person we think of when it comes to these kinds of interactions. Stephen is an independent consultant and creator of the Mental Notes, a set of reference cards with design insights from the world of psychology.

Stephen is one of the most popular speakers at the Web App Masters Tour and we want to share a sample of his talk, Designing Seductive Business Apps.

Steve Portigal’s Deep Dive Interviewing Tips Revisited May 11, 2010

Show notes

We tell our clients this constantly: the organizations who are most successful are the ones who are on intimate terms with how and why their customers use their product. But how? To answer that question, we invited our friend Steve Portigal to host a UIE Virtual Seminar recently on the topic of interviewing. In this podcast we revisit the topic and answer several remaining questions from his seminar.

Going Social Apr 30, 2010

Show notes

It seems we've failed to offend our international audience sufficiently, so this week we'll try again by chatting with Jay Vidyarthi, a designer hailing form Montréal, Québec, Canada. Jay is working on a project with social design aspects. He's helping design a site where the goal is to build "an involved and contributing community of users." He wants to know if there are any user experience techniques to encourage participation.

Bill Scott’s Desiging for Interesting Moments: Live! Apr 23, 2010

Show notes

Bill Scott's Designing for Interesting Moments was one of the highlights of the first stop on UIE's Web App Masters tour, in San Diego. We wanted everyone to benefit from his research into web interactions, so we're bringing you this audio and visual sample.

Crumlish and Malone Design the Social In Apr 09, 2010

Show notes

As soon as we saw Erin Malone and Christian Crumlish’s new book, Designing Social Interfaces, we knew you’d want to hear about their rich collection of social patterns and principles.

Growing in UX Apr 02, 2010

Show notes

This week, Mohammed Alaa calls in from Egypt with questions about convincing stakeholders of the value of UX and about improving his own UX skills. Robert Hoekman and Jared Spool are back with another episode of Userability!

Care and Feeding the Corporate Cash Cow with Ken Kellogg Mar 29, 2010

Show notes

Ken Kellogg, the Director of User Research at Marriott International, sits down with Jared Spool to discuss the process of design and research that lay beneath a web site that generated $6.5 billion in revenues in 2009.

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