Tyler Tech Podcast from Tyler Technologies

Latest Episodes:

7 Ways Criminal Investigations Benefit from Innovative Technology Mar 22, 2021

Show notes

It often dominates the headlines. Modern criminals, cyber and otherwise, are using modern ways to conduct crime. So here’s the problem we are looking at in this episode: if modern criminals are more sophisticated than ever, how can federal law enforcement use technology to keep us safe?

Well, to help us answer that question, we turn to Skip Bland, a development executive, with Tyler Technologies. Skip has an incredible background, including:

More than 30 years of military security, law enforcement, and counterintelligence experience.
Upon joining the U.S. Air Force in 1984, he guarded nuclear weapons storage areas and aircraft at strategic commands near Oxford, England, and later in Adana, Turkey.
From there he spent a decade with the Air Force Office of Special Investigations (AFOSI), which identifies, investigates, and neutralizes serious criminal, terrorist, and espionage threats to the USAF and Department of Defense, thereby protecting national security.

Skip is a wealth of information and helps us carefully navigate this very important topic.

Here's the 7 Ways Criminal Investigations Benefit from Innovative Technology:

To fight modern crime, you need modernized investigative solutions
Integrated solutions support collaboration across the investigative landscape
Internal tracking of investigative activity leads to better outcomes
Law enforcement reporting and analytics lead to better insights
Informant tracking solutions streamline informant interactions
Tracking LE officials’ training and behavior enables accountability
Mobile case management empowers the field operator

5 Key Public Sector Themes for 2021 Mar 07, 2021

Show notes

2020 is over. And now that we’re well into Q1 of 2021, we share the five key themes we are talking about and tracking this year in the public sector. And how has the pandemic impacted these key themes?

The perfect person to educate us on this topic is Tyler’s Editorial Manager, Meredith Trimble. Meredith has an extensive background in the public sector, writes and produces the Tyler blog, and is a guest contributor for publications like GovLoop, ELGL, and the American City & County.

Go to the Tyler Tech Blog

Get in touch with Meredith: Meredith.trimble@tylertech.com

Vocational Rehabilitation: Helping Clients Go Back to Work Feb 22, 2021

Show notes

Vocational Rehabilitation. It’s a vital service for individuals and communities, but to be effective, VR counselors must have the right tools to help.

To help us understand what vocational rehabilitation is, who is eligible, and what success looks like for both the individual and community, we turn to John Harper. John is the Chief Subject Matter Expert at Encorpe, and has 25 years working in vocational rehabilitation.

He has a Master’s degree in vocational rehabilitation counseling, a licensed professional counselor, a certified rehabilitation counselor, and spent many years in the Missouri Vocational Rehabilitation agency.

Learn more about Tyler Technologies Vocation Rehabilitation Solutions

5 Tips for Improving Social Media in the Public Sector Feb 08, 2021

Show notes

GenZ wants information from their local government via social media. What does that mean for those in the public sector? Get 5 very practical tips on how to improve your social media from Heather Daniels, Tyler's Sr. Social Media Specialist. They are:

Invest in talent.
Define a social media strategy.
Be intentional with social media usage.
Always create relevant content.
DEI work is everyone's work

(Plus a bonus tip on unleashing valuable content you may be overlooking!)

Heather spent several years in the public sector with cities like Los Angeles and Missouri City, Texas, and shares her insight with us.

Tyler Technologies

Heather Daniels

Jeff Harrell

School Transportation: Getting Students Home Safely with Kim Rentner Jan 25, 2021

Show notes

It is no secret schools are facing lots of challenges, especially in the last year with the pandemic. What are some of the unique challenges school transportation is facing? Getting students safely from point A to point B is more challenging than you think.

Here to help us navigate this issue is Kim Rentner. Kim is an Industry Engagement Consultant at Tyler Technologies, and she works with Transportation Directors, Business Managers and Superintendents to find solutions that are the best fit for their unique situations.

Kim has spent 23 years in K-12 transportation. She has served in various roles such as Northern Regional Director for the Illinois Association for Pupil Transportation, Safety Officer, Third Party Tester and Director of Transportation. She is an official NAPT (Nation Association for Pupil Transportation) instructor. Kim is passionate about student safety and loves sharing that passion with others. She’s the perfect person to help us understand school transportation issues.

Tyler Tech Resource Center

How Each Generation Wants to Engage with Local Government Jan 11, 2021

Show notes

We kick off Season Two of the Tyler Tech Podcast with a "best of" compilation of the breakthrough research separating myth from truth in how each generation wants to engage with their local government.

Generational expert Jason Dorsey walks us through each generation, hand-picking the biggest discoveries from the research, giving local government leaders incredible insight as they work to engage with their community.

More content available at the Tyler Tech Resource Center.

Tips to Build Cyber Resilience in the Public Sector Dec 28, 2020

Show notes

The threat environment is high and cyber incidents seem to be on the rise. The public sector has not been immune to cyber attacks. Get some great information plus six tips to build cyber resilience in your organization from Ron Barnier, one of Tyler Technologies' cybersecurity experts.

Tyler Technologies

Tyler Technologies Resource Center

How Automation Helps Veterans Dec 14, 2020

Show notes

Veterans have been impacted by the pandemic but automation and technology are helping them access the benefits they deserve. Find out how the Kansas Commission on Veterans Affairs leverages automation to take care of Veterans in need. Especially those who cannot access services and benefits on their own. Semper Gumby!

The High Cost of Fractured Technology: Part Two Nov 30, 2020

Show notes

We complete the two-part series, diving into the challenges of a GovTech Stack that does not stack up. Tyler internal expert Mike Teeters helps us understand who and how the Government Tech Stack gets implemented, and addresses the questions of whether or not there is a certain order to implementation.

The High Cost of Fractured Technology: Part One Nov 16, 2020

Show notes

Engaging with citizens is more critical than ever. The desire for a seamless experience is high, and the pandemic has put an ever-increasing dependance on technology. Tyler internal expert Mike Teeters helps us understand the concept of a Government Technology Stack and why it is so important to local government.

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