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    Business

    Top Founders

    What if you knew data behind the fastest growing SaaS companies today? Each morning join Nathan Latka as he spends 15 minutes interviewing SaaS founders. You’ll learn how SaaS CEO’s launched their startup and grew it into a real SaaS business. SaaS Founders range from bootstrapped to funded, MVP to 10,000 customers, pre revenue to pre IPO.

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    Copyright: © (C) The Latka Agency LLC

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    Latest Episodes:
    730: How Two JP Morgan Men Sell $600k+ In Baby Clothes Jul 24, 2017
    Show notes

    Cam Miller and Akin Onal, the founders of MORI/BabyMori.com. Cam is the chief growth officer and co-founder at MORI. He is responsible for building out their essential babies' brand and the creative use of marketing and technology. This summer, he represented the brand as one of the 500 startups at Mountain View Accelerator. Prior to MORI, he studied an MBA at London Business School, had various roles in Australia, France and the UK, and studied engineering business development finance and event management.

    Famous Five:

    • Favorite Book? – The Lean Startup (Cam)
    • Most recent read book – Bhagavad Gita
    • Favorite online tool? — Slack (Akin)
    • How many hours of sleep do you get?— 7-7/5 (Akin)
    • If you could let your 20-year old self, know one thing, what would it be? – "I wish I got into entrepreneurship a bit sooner"

    Time Stamped Show Notes:

    • 01:08 – Nathan introduces Cam and Akin to the show
    • 01:47 – Cam and Akin met at JP Morgan
    • 02:12 – There are a lot similarities between what they were doing at JP Morgan and what they are doing now
    • 02:19 – MORI is a direct-to-consumer business model
    • 02:33 – MORI has over 10K customers over 50 countries acquiring 1000 additional customers per month
    • 02:57 – The non-subscription model is what MORI have on most countries
    • 03:05 – MORI has really high repeat orders per month
    • 03:13 – MORI is looking to relaunch a new and improved subscription model
    • 03:31 – The sleeping bag has been their bestseller for the last 6 months
    • 03:51 – A repurchase is when the same customer buys the same item, but a bigger size
    • 04:35 – Half of the revenue per month comes from repeat customers
    • 05:15 – The sweet spot on sales for repeat customers ends around 2-2.5 y/o
    • 05:45 – Average cart price is $100
    • 06:26 – MORI uses Klaviyo and MailChimp for their upsell
    • 07:21 – The website's product recommendation is manual
    • 08:35 – 2016 topline sales was around $500K
    • 09:00 – 2017 goal is $4M topline
    • 10:03 – Cam and Akin have pivoted over 1 and half years
    • 10:09 – MORI had a subscription model before the e-commerce
    • 10:24 – After launching the latest collection in an ecommerce platform, sales went up
    • 11:32 – The subscription is only for a specific product
    • 13:20 – A repeat customer is the one who goes to the site to buy again
    • 13:33 – The subscription model is almost phased out
    • 14:22 – A lot of the products on the site are bundled, but they're not part of the subscription
    • 14:45 – The customer cohort of MORI outgrows them
    • 15:53 – Paid acquisition last month was $50K
      • 16:14 – They've recently launched a retargeting program
    • 17:00 – MORI just closed a $2M round which was an equity round
    • 17:28 – LTV
    • 18:14 – LTV is measured on the growth trade and not on revenue
    • 18:31 – Pre-money valuation
    • 19:45 – The Famous Five

    3 Key Points:

    1. The right model for your business can be proven by an increase of revenue.
    2. Keep in mind that your revenue growth is NOT the only basis of your LTV.
    3. Start entrepreneurship as early as possible.

    Resources Mentioned:

    • The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences
    • Klipfolio – Track your business performance across all departments for FREE
    • Hotjar – Nathan uses Hotjar to track what you're doing on this site. He gets a video of each user visit like where they clicked and scrolled to make the site a better experience
    • Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments
    • Host Gator– The site Nathan uses to buy his domain names and hosting for the cheapest price possible
    • Audible– Nathan uses Audible when he's driving from Austin to San Antonio (1.5-hour drive) to listen to audio books

    Show Notes provided by Mallard Creatives


    729: Will Edelman Digital Creator Lead New AI Marketing World? Jul 23, 2017
    Show notes

    David Dunne. He's the CEO and co-founder of Velocidi, a marketing intelligence company that harnesses data for leading brands and agencies. In the 7 years since founding Velocidi, it enables marketers to make data-driven decisions that optimize marketing spend. David is currently leading the firm's next chapter into artificial intelligence.

    Famous Five:

    • Favorite Book? – Selling the Invisible
    • What CEO do you follow? – Richard Branson
    • Favorite online tool? — Tidal
    • How many hours of sleep do you get?— 5-6
    • If you could let your 20-year old self, know one thing, what would it be? – "Hurry up, things are changing fast, you have to move faster"

    Time Stamped Show Notes:

    • 01:07 – Nathan introduces David to the show
    • 01:41 – Velocidi focuses on how AI can speed up insights
    • 01:48 – Velocidi's technology has always been enabling the process of analysts driving the insights
    • 02:22 – The analysts are Velocidi's customers
    • 02:39 – Velocidi is a SaaS business selling licenses
    • 03:01 – Pricing starts at $3K a month
    • 03:23 – Average monthly RPU is around $6K
    • 03:44 – Velocidi charges by the amount of data streams
    • 04:20 – Velocidi uses API calls to bring in the data
    • 04:42 – Velocidi was launched in 2010
    • 05:19 – There are people who are with David in building Velocidi
    • 05:44 – David was a part of a global business
    • 06:11 – David was happy with Edelman, but he wanted to reinvent himself
    • 07:46 – David was 43 when he started Velocidi
    • 09:26 – Every entrepreneur takes risks
    • 09:51 – David has always separated personal assets with work
    • 10:15 – Velocidi was capital intensive for the first few years
    • 10:56 – Velocidi has initially raised $3M from friends and families
    • 11:01 – Velocidi just closed a $12M round
    • 11:18 – David has ambitious plans for growing the business
    • 11:49 – More capital allows you to have more options
    • 12:10 – CAC
    • 12:21 – Most of Velocidi's customers are large global agencies
    • 12:31 – Velocidi is expanding into other industries
    • 13:45 – LTV to CAC ratio
    • 13:58 – David tries to look at some of the classic businesses for comparison
    • 15:19 – Velocidi focuses on what they can give to customers
    • 16:04 – Velocidi keeps their customers for at least 5 years
    • 16:54 – Some of Velocidi's customers have thousands of customers and there's a lot of room to grow
    • 17:39 – Velocidi is innovating their product at a much faster rate
    • 17:55 – The innovations depend on the customer's' needs
    • 18:21 – Velocidi is expanding their automated self-serve platform this year
    • 18:40 – Velocidi has hundreds of customers
    • 19:19 – Self-service means different things
    • 20:08 – Analysts have been using excel and powerpoint
    • 20:42 – Velocidi delivers the core-data and the clients tailor the data
    • 21:11 – The quality of the data alongside a creative makes Velocidi's clients standout
      • 23:01 – David believes that data with creative is a better creative
    • 23:55 – Average MRR
    • 25:36 – David won't sell Velocidi
    • 26:53 – The Famous Five

    3 Key Points:

    1. Entrepreneurs will always take risk—what matters is how big of a risk you're willing to take.
    2. Focus on what you CAN commit to your customers.
    3. Things change faster than you think; so KEEP moving and don't get left behind!

    Resources Mentioned:

    • The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences
    • Klipfolio – Track your business performance across all departments for FREE
    • Hotjar – Nathan uses Hotjar to track what you're doing on this site. He gets a video of each user visit like where they clicked and scrolled to make the site a better experience
    • Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments
    • Host Gator– The site Nathan uses to buy his domain names and hosting for the cheapest price possible
    • Audible– Nathan uses Audible when he's driving from Austin to San Antonio (1.5-hour drive) to listen to audio books

    Show Notes provided by Mallard Creatives


    728: With $24m Raised, Why is He Buildling FinTech On Back of Advisors? Jul 22, 2017
    Show notes

    Aaron Klein. His career has largely been in the intersection of finance and technology. As co-founder and CEO at Riskalyze, he led the company twice to being one of The World's Top 10 Most Innovative Companies in Finance by Fast Company Magazine. Today, over 150 riskalyzers served thousands of advisors. Aaron has served as a Sierra College trustee and in his spare time, co-founded a school project for orphans and vulnerable kids in Ethiopia. Investment News has honored him as one of the industry's 40 Under 40 executives.

    Famous Five:

    • Favorite Book? – Extreme Ownership
    • What CEO do you follow? – Ben Horowitz
    • Favorite online tool? — Twitter, Evernote and Uber
    • How many hours of sleep do you get?— 7
    • If you could let your 20-year old self, know one thing, what would it be? – "The most important skill that you will ever have in starting a company is making great hiring decisions"

    Time Stamped Show Notes:

    • 01:15 – Nathan introduces Aaron to the show
    • 02:07 – Riskalyze's mission is to empower the world to invest fiercely
    • 02:20 – An average consumer struggles to invest and understand the concept of investing
    • 02:39 – Warren Buffett said "Stock for the one thing the American consumer refuses to buy when they were at their cheapest and only wants to buy at their most expensive"
    • 02:48 – Riskalyze invented risk numbers that they can create for short-term
      • 03:06 – Riskalyze's focuses on the short term
      • 03:43 – The harm usually comes from short-term decisions
    • 03:58 – Riskalyze needs a context to understand how to make a good short-term decision
    • 04:11 – Investors who don't use Riskalyze would normally ask if the 2% down on their portfolio is still okay
      • 04:18 – 8% of that portfolio is actually normal
    • 04:56 – "We tend to stereotype people based on their age"
      • 05:12 – The typical questions in the industry would often base on the age of the investor
    • 05:41 – Riskalyze has a team of academics who delve into the data and methodology behind the risk number
    • 06:00 – Riskalyze's technology helps the advisor assess how much risk they can handle in a quantitative-objective way
    • 06:27 – Riskalyze works with financial advisors and helps their investors become more successful
    • 06:45 – Riskalyze is a SaaS business
    • 06:48 – Riskalyze is launching their auto-pilot platform
    • 07:19 – Pricing starts at $145 a month
    • 07:36 – Riskalyze was launched in 2011
    • 07:41 – Prior to Riskalyze, Aaron was in a brokerage firm and saw firsthand how poorly average investors thought about risk
    • 07:54 – Aaron told his financial advisor friend about the risk and they founded Riskalyze
      • 08:07 – Equity was 50/50 at first
      • 08:27 – They've raised and brought in investors along the way
    • 09:03 – Investors have seen a good return of up to 10X
    • 09:48 – Riskalyze is currently focused on going to financial advisors first
    • 09:59 – Riskalyze was capital efficient
    • 10:02 – First round of funding was around $420K all equity
    • 10:23 – Riskalyze is a substantial business and their ARR was a multiple of the capital deployed
    • 10:40 – Total funds raised to date is $24M
    • 11:10 – Team size is 175 from 90 last October
    • 11:24 – Based in Auburn, California
    • 12:21 – Riskalyze currently serves 19K advisors
      • 12:25 – There's no free plan
    • 12:42 – Advisors are known to be money efficient
    • 12:59 – Riskalyze tried a free version
      • 13:23 – The plan was originally $99 a month
      • 13:40 – After they tested to push the price up, their conversion rate tripled
    • 14:10 – Gross annual churn
    • 14:32 – Riskalyze typically loses an advisor to retirement or death
      • 14:48 – Riskalyze found a solution for retirement
    • 15:33 – Aaron doesn't have the number for their net expansion RPU yet
      • 15:50 – Riskalyze rolled out their advisor product in March 2013
      • 15:53 – Then, they went into hyper-growth mode, from 380 customers to 2000
      • 16:24 – They lost track of the data with only 4 people
    • 16:50 – Cost to acquire new customers
    • 17:10 – LTV
    • 18:00 – Nathan recommends Klipfolio as a dashboard for Aaron
    • 18:15 – Aaron rolled out a premier tier of Riskalyze in February which is $225
    • 19:18 – Average MRR
    • 21:30 – Aaron shares why Warren Buffett recommends investing in Vanguard
      • 21:31 – Vanguard fits the people who are in their 70s and 80s
    • 22:04 – Buffett also said that going to an advisor isn't necessary
    • 22:18 – Aaron believes that Vanguard should still be a part of a person's portfolio; but what about someone who is a risk 45 and Vanguard is a risk 78?
    • 24:45 – Nathan never went to an advisor as he found them fishy
    • 25:15 – Aaron doesn't have any financial advisors at the moment but he will in 2-3 years
      • 25:20 – Aaron believes that an advisor can help him maximize the money that he has for the future
      • 26:08 – The reason to use an advisor
      • 26:32 – Riskalyze wants people to get risk aligned with the risk they can handle
    • 26:48 – Advisor charges a flat fee based on the investor's asset
    • 27:34 – The value of human vice
    • 29:14 – The Famous Five

    3 Key Points:

    1. If an average consumer knows his risk number, he will be more confident to invest.
    2. An advisor will not only help you manage your money, but show you how you can grow it.
    3. Focus on your hiring—this will contribute to a fast-growing company.

    Resources Mentioned:

    • The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences
    • Klipfolio – Track your business performance across all departments for FREE
    • Hotjar – Nathan uses Hotjar to track what you're doing on this site. He gets a video of each user visit like where they clicked and scrolled to make the site a better experience
    • Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments
    • Host Gator– The site Nathan uses to buy his domain names and hosting for the cheapest price possible
    • Audible– Nathan uses Audible when he's driving from Austin to San Antonio (1.5-hour drive) to listen to audio books

    Show Notes provided by Mallard Creatives


    727: Why People Pay Him $10m+/year or $4 on Every $10 in Ads Managed Jul 21, 2017
    Show notes

    Andrew Fischer. He's a seasoned entrepreneur with extensive business development and sales experience in digital media and enterprise software or SaaS. He's recently launched Choozle, a simple and digital marketing platform in the fall of 2012. Based in Denver, Colorado, Choozle is the world's fastest growing digital advertising platform.

    Famous Five:

    • Favorite Book? – The Hard Thing About Hard Things
    • What CEO do you follow? – Jeff Green
    • Favorite online tool? — Evernote
    • How many hours of sleep do you get?— 7
    • If you could let your 20-year old self, know one thing, what would it be? – "I will probably reinforce the message of focus"

    Time Stamped Show Notes:

    • 01:04 – Nathan introduces Andrew to the show
    • 01:35 – Choozle is the fastest growing digital advertising platform because of Inc Magazine's annual ranking
      • 01:45 – It will be Choozle's first year in Inc
    • 02:02 – Choozle became profitable last year
    • 02:16 – Choozle was launched in 2012
    • 02:25 – Revenue is between $5-10M
    • 02:29 – Team size is around 32
    • 02:36 – Choozle raised a small round
    • 02:54 – Choozle is a SaaS that installs on an agency level
    • 03:07 – The lowest level of subscription is $99 for an agency with one client and up to $2K a month for unlimited accounts
    • 03:21 – Average pay per customer is $300 a month
    • 03:25 – Choozle has 250 clients
    • 03:30 – Choozle offers hybrid-managed services
    • 03:51 – Choozle is also an ad-tech company, so they take a percentage of media
    • 04:03 – Media shares start at 40%
    • 04:17 – Choozle is a premium player in the space
    • 04:53 – 2016 revenue
    • 05:00 – 2017 target revenue
    • 05:34 – Majority of Choozle's revenue are coming from Q3 and Q4
    • 05:51 – Choozle has raised $8.5M to date
    • 06:02 – Choozle's grace capital is from non-traditional services like a family office
    • 06:29 – The goal when they had a raise was to build a sustainable company
      • 06:51 – The raise was an equity-based investment
    • 07:02 – Average churn is 5-7% per month
    • 08:03 – Andrew is currently happy with their churn rate
    • 08:32 – LTV to be
    • 08:52 – CAC
    • 09:22 – Average payback period
    • 09:34 – Choozle has 10 full-time salespeople, total team size is around 30
    • 11:25 – The Famous Five

    3 Key Points:

    1. The digital advertising space is quite saturated and the churn rate of a SaaS businesses is quite high.
    2. Aim for your company to not just be profitable, but sustainable as well.
    3. Don't limit who you allow as investors in your company.

    Resources Mentioned:

    • The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences
    • Klipfolio – Track your business performance across all departments for FREE
    • Hotjar – Nathan uses Hotjar to track what you're doing on this site. He gets a video of each user visit like where they clicked and scrolled to make the site a better experience
    • Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments
    • Host Gator– The site Nathan uses to buy his domain names and hosting for the cheapest price possible
    • Audible– Nathan uses Audible when he's driving from Austin to San Antonio (1.5-hour drive) to listen to audio books

    Show Notes provided by Mallard Creatives


    726: This $500k/mo+ Entrepreneur Says Key is Minimizing Expenses Jul 20, 2017
    Show notes

    Heather Marie. She's the founder and CEO of Shoppable, a technology company that helps media companies, brands and retailers bring the checkout experience to anywhere a consumer discovers or engages with their products. While with Shoppable, she won the 2013 Women in Digital Award from L'Oreal, was named 1 of the 10 Most Powerful Millennials in Manhattan by Gotham Magazine, and 1 of the 11 Tech Gurus Changing the Luxury Game by Refinery29. The company was a 2014 Webby Award Honoree for Online Shopping, a 2016 Webby Honoree for Technical Achievement and named one of the 100 Brilliant Companies by Entrepreneur Magazine.

    Famous Five:

    • Favorite Book? – Never Eat Alone
    • What CEO do you follow? – Jennifer Hyman
    • Favorite online tool? — Boomerang for Gmail
    • How many hours of sleep do you get?— 6
    • If you could let your 20-year old self, know one thing, what would it be? – "Just how long everything takes"

    Time Stamped Show Notes:

    • 01:07 – Nathan introduces Heather to the show
    • 02:07 – Shoppable creates a technology that helps people buy what they see online
    • 02:37 – People see products in every place
    • 02:50 – Shoppable created a patent pending technology that provides different locations to shop that is outside the traditional retail shop
    • 03:20 – Heather started the company in 2011
    • 03:36 – Heather pitched Shoppable to a number of different retailers
    • 03:49 – Shoppable launched a technology with The Wall Street Journal
    • 04:00 – The Wall Street Journal branding was able to bring in a bunch of retailers and advertisers
    • 04:40 – Shoppable has grown to under 30M products across the whole platform
    • 05:28 – Shoppable brings the technology to where the consumers already are
    • 05:40 – com uses Shoppable on their website and customers can buy directly from the website
    • 07:24 – Shoppable brings the technology to different types of companies
    • 07:40 – Shoppable is also integrated with publications such as WSJ, Condé Nast and others
    • 07:58 – Shoppable is a SaaS company and charges annually for licenses
    • 08:20 – Average customer pay is 5 figures
    • 09:11 – Prior to Shoppable, Heather was at post acquisition of com
    • 09:26 – Heather was a founding member of Affinity Labs
    • 10:21 – Heather got into Affinity right after college
    • 10:39 – The exit with Monster was all cash with an additional incentive
    • 10:49 – Heather made it for 2 years after the acquisition, doing research on Shoppable
    • 11:45 – Heather had to make Shoppable work
    • 12:01 – Heather knew that she would start her own company
    • 12:21 – Heather had debt that she was able to pay off after the acquisition
    • 12:55 – Heather kept a part of the money for Shoppable
    • 13:40 – Heather also had to downsize her condo to keep her expenses low
    • 15:13 – There are ways you can increase your buffer
    • 15:33 – Heather had to change her habits
    • 16:22 – Shoppable has raised $5M
    • 16:33 – The last round was a year ago
    • 16:43 – Heather isn't selling to Shopify
    • 16:55 – Shoppable is above breaking even
    • 17:24 – Team size is 20 and they are all based in New York
    • 17:53 – Heather went on a business trip to NY and on her second day, she thought that Shoppable was made for NY
    • 18:31 – Shoppable has around 438 merchants and 2000 brands
    • 18:38 – One merchant could have hundreds of brands
    • 19:15 – Average ARR
    • 21:13 – The Famous Five

    3 Key Points:

    1. As an entrepreneur, you need to know how to manage money well.
    2. Building a company requires research and an action plan—especially if that company is your first and last shot at building one.
    3. Be aware that things in business and in life may take longer that what you're expecting.

    Resources Mentioned:

    • The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences
    • Klipfolio – Track your business performance across all departments for FREE
    • Hotjar – Nathan uses Hotjar to track what you're doing on this site. He gets a video of each user visit like where they clicked and scrolled to make the site a better experience
    • Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments
    • Host Gator– The site Nathan uses to buy his domain names and hosting for the cheapest price possible
    • Audible– Nathan uses Audible when he's driving from Austin to San Antonio (1.5-hour drive) to listen to audio books
    • Show Notes provided by Mallard Creatives

    725: How This $3.5m Real Estate Guy Jumped into Group Coaching Jul 19, 2017
    Show notes

    Charlie Gaudet. He's the best-selling author of The Predictable Profits Playbook. He's a keynote speaker and creator of predictable profits methodology—the most reliable way to systematically generate predictable profits for small businesses. He's been an entrepreneur since the age of 4, creating his first multi-million dollar business at 24 and has helped others generate millions through his strategy. He's received a lot of awards, recognitions and has given business advice around the world including INC, Forbes and Fox Business as well on podcast and radio. He was named one of the American Geniuses Top 50 Industry Influencers. He's a crossfitter, Brazilian jiu-jitsu fighter and 3-time wrestling state champion. He lives in New Hampshire with his wife, 3 adorable kidpreneurs, and 1 badass dog.

    Famous Five:

    • Favorite Book? – Losing My Virginity
    • What CEO do you follow? – Richard Branson and Jeff Bezos
    • Favorite online tool? — Infusionsoft
    • How many hours of sleep do you get?— 6
    • If you could let your 20-year old self, know one thing, what would it be? – Charlie would tell himself to stay in line and pick one particular craft to master

    Time Stamped Show Notes:

    • 00:53 – Nathan introduces Charlie to the show
    • 02:08 – Charlie is no longer in real estate
    • 02:38 – Charlie grew his real estate company to $3-4M before getting out of it
      • 02:46 – They built 2 roads and 30 homes
    • 02:54 – Charlie was in Episode 343
    • 03:21 – Charlie wasn't having fun in real estate so he shifted
    • 03:32 – Charlie has always been growing businesses
    • 03:48 – Someone came to Charlie asking him to help grow his business and paid him $500 an hour
      • 03:54 – It was in 2009
      • 04:18 – Charlie went to $500 from hour to $2500 an hour
      • 04:36 – Charlie realized that there is value in coaching
    • 04:49 – Charlie ended up making 1.1M when he changed his model
    • 05:35 – In 2016, 90% of Charlie's income was percentage-based
    • 06:05 – Charlie is going to a more scalable model in 2017
    • 06:34 – Having the business that is dependent on Charlie won't be good in the long run
    • 06:53 – Charlie can build a system around his coaching model
    • 07:40 – Charlie had a client in the financial space
      • 07:44 – Charlie created 4 emails in the financial space for a 12-hour promotion that made $212K
      • 07:56 – The client is a small business company
    • 08:12 – Charlie had a client who was selling to lawyers who also brought in $200K from the 4 emails that Charlie curated
    • 08:32 – In some cases, Charlie would get a percentage of top line revenue and for others, he would still get paid per hour
    • 09:20 – The baseline payment will still depend on the client
    • 09:38 – Charlie is highly recommended by his clients
    • 10:26 – Charlie will also bring outside expertise to help him
    • 10:53 – When Charlie got into a marketing promotion, they controlled the whole promotion
    • 11:30 – Something is always bound to happen and Charlie tries to have a contingency plan
    • 12:00 – Charlie has made most of their money from the incentive-based model
    • 12:20 – Recently, Charlie found out that lost $75K from the incentive-based model
    • 13:33 – Most of Charlie's clients are using Infusionsoft
      • 13:39 – For every email that they blast out, they have built in tracking
    • 14:331 – Nathan is confused as to why Charlie would switch from the real estate to incentive-based coaching, which is hard to predict
    • 14:37 – Charlie's company is named Predictable Profits for a reason
    • 15:26 – Charlie has different coaches delivering value
    • 15:56 – Group coaching can work on a scalable format
    • 18:25 – The Famous Five

    3 Key Points:

    1. If you lose interest in what you are doing; decide if it's time to take the leap and pivot to something new.
    2. Something is always bound to happen, so a contingency plan is necessary.
    3. If you focus on just one craft, you can grow consistently and exponentially.

    Resources Mentioned:

    • The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences
    • Klipfolio – Track your business performance across all departments for FREE
    • Hotjar – Nathan uses Hotjar to track what you're doing on this site. He gets a video of each user visit like where they clicked and scrolled to make the site a better experience
    • Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments
    • Host Gator– The site Nathan uses to buy his domain names and hosting for the cheapest price possible
    • Audible– Nathan uses Audible when he's driving from Austin to San Antonio (1.5-hour drive) to listen to audio books
    • Show Notes provided by Mallard Creatives

    724: The $70m+ Recruiting Company You've Never Heard Of Jul 18, 2017
    Show notes

    Colin Day. He's the chairman and CEO of a company called iCIMS which he founded in 2000 with a vision to deliver applicant tracking software, emphasizing easy-to-use, unparalleled, customer service. iCIMS is the largest stand-alone provider of talent acquisition software in the industry and stands among Forbes top 100 fastest growing private cloud companies in the country

    Famous Five:

    • Favorite Book? – Good to Great
    • What CEO do you follow? – Satya Nadella and Marc Benioff
    • Favorite online tool? — Office 365
    • How many hours of sleep do you get?— 8
    • If you could let your 20-year old self, know one thing, what would it be? – "Trust your gut and trust your instincts"

    Time Stamped Show Notes:

    • 01:08 – Nathan introduces Colin to the show
    • 01:47 – iCIMS know they're winning by customer base
    • 02:02 – iCIMS is next to Oracle
    • 02:37 – iCIMS has a bedrock product that is their applicant tracking system
    • 03:07 – iCIMS is a SaaS business
    • 03:39 – iCIMS has multiple products, but the main product is the tracking system
      • 03:52 – It handles compliance around data
    • 04:14 – Pricing varies
    • 04:21 – Recruitment becomes an important part of a company when they reach 100 employees
    • 04:37 – iCIMS has price buckets that fit the smaller market, mid-sized and high-end markets
    • 05:10 – How Colin started a SaaS business in 1999
    • 05:17 – Colin graduated from Cornell with a degree in Psychology
    • 05:23 – Colin wanted to do something entrepreneurial
    • 05:38 – Colin's first client was from New Jersey
    • 05:56 – Colin was logged into Comrise's proprietary system
    • 06:21 – Colin then thought to buy the rights to Comrise's proprietary system to start his own company
    • 06:48 – Colin started as a recruiter in 1997
    • 07:36 – The CEO of Comrise believed in Colin
    • 08:43 – Colin saw an opportunity and bought the system
    • 08:57 – The CEO of Comrise loaned Colin the capital for iCIMS
    • 09:40 – When Colin was working as a recruiter, they couldn't find enough technology to work
    • 09:55 – It was a "hey day" when Colin spun out
    • 10:20 – The capital was called a payroll loan
      • 10:48 – Colin will call the CEO every time he needed money
    • 11:11 – Colin didn't negotiate equity upfront
    • 11:37 – iCIMS was charging monthly
    • 12:23 – Current team size is around 650
    • 12:33 – In November, they'll be moving from New Jersey to Old Bell Labs HQ
    • 13:06 – iCIMS has grown without any outside money other than the loaned capital
    • 13:17 – iCIMS has brought in a private equity company
    • 14:14 – The money from the private equity company went directly towards the equity and not on the operational side of the company
    • 14:29 – Besides getting an outside investor, it is also a good choice to get a private equity company
    • 15:22 – Colin has a desire to win
    • 16:12 – iCIMS's mandate is to convince the world to be contrarian
    • 16:51 – Colin wants iCIMS to be the definition of winning
    • 17:30 – Colin tries to always stay focused
    • 18:18 – CAC
    • 18:43 – Average annual contract price is around $30K
    • 19:50 – Average MRR
    • 20:40 – The Famous Five

    3 Key Points:

    1. Don't be afraid to ask someone about their business plan.
    2. Always desire to win and stay focused – it works.
    3. Trust your instincts; don't doubt yourself.

    Resources Mentioned:

    • The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences
    • Klipfolio – Track your business performance across all departments for FREE
    • Hotjar – Nathan uses Hotjar to track what you're doing on this site. He gets a video of each user visit like where they clicked and scrolled to make the site a better experience
    • Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments
    • Host Gator– The site Nathan uses to buy his domain names and hosting for the cheapest price possible
    • Audible– Nathan uses Audible when he's driving from Austin to San Antonio (1.5-hour drive) to listen to audio books
    • Show Notes provided by Mallard Creatives

    723: He Sold His Company to Richard Branson, Then Oil Tanked Him Jul 17, 2017
    Show notes

    Scott Duffy. He's the co-host of Business & Burgers and a contributor at Entrepreneur.com. He's also listed as one of the top 10 keynote speakers of Forbes and Entrepreneur. He started working for bestselling author and speaker, Tony Robbins. He's been a part of early stage exits and worked with big brands like CBSSport.com, NBC internet, Fox.com. He sold his last company to Richard Branson's Virgin Group. He's the best-selling author of the book called Launch!.

    Famous Five:

    • Favorite Book? – You Are a Badass at Making Money
    • What CEO do you follow? – Dave Meltzer
    • Favorite online tool? — Skype
    • How many hours of sleep do you get?— 5.5 to 6 hours
    • If you could let your 20-year old self, know one thing, what would it be? – "You don't win by hard work alone"

    Time Stamped Show Notes:

    • 01:02 – Nathan introduces Scott to the show
    • 01:51 – Scott wants to tell The Top tribe that it is all about being real and integrity
    • 02:01 – Scott is doing a lot of work regarding mindset
    • 02:05 – Scott has a new book coming out called Breakthrough
      • 02:26 – It is being published by Entrepreneur Press
      • 02:30 – Scott was working on the timeline
    • 02:54 – Scott shares a story about failing
      • 02:58 – Scott had a business called Smart Charter
      • 03:04 – Scott was looking for distribution and ended up making a deal with Virgin
      • 03:16 – Scott was putting in $10K-15K of his personal money
      • 03:33 – Scott closed a deal and they moved to their new office
      • 04:12 – Scott is now officially a part of the Virgin Group
    • 04:42 – Scott wasn't paying himself nothing before he sold the company
    • 04:54 – Prior to Smart Charter, Scott was a part of Sports 1 USA
    • 05:20 – Majority of Scott's savings went to Smart Charter
    • 05:51 – Instead of taking money out out Smart Charter, Scott decided to go all in
    • 06:18 – Scott now has equity with Virgin
    • 06:57 – Scott sold Smart Charter in 2008
    • 07:10 – Scott learned that the biggest job of an entrepreneur has nothing to do with business
      • 07:19 – The most important job for an entrepreneur is to protect himself
    • 07:44 – Smart Charter had an equity pool prior to Virgin
    • 08:22 – The possible deal from Virgin
    • 09:17 – In a matter of weeks, everything changed with Virgin/Smart Charter
    • 10:05 – On Scott's first day with Virgin, he knew that if he messed up, there wouldn't be another chance
    • 10:28 – Scott's superpower is in getting distribution for early stage companies
    • 10:51 – As a small company, dealing with big companies does not make you better
    • 11:19 – The deal with Virgin didn't turn out the way Scott thought it would
    • 12:26 – As an entrepreneur, Scott thinks he was played
    • 12:53 – Entrepreneurs have to know how to repackage the things that have happened to them
    • 13:09 – Business & Burgers is a search for the best burger in America and offers a side of great business advice
      • 13:14 – They hit the best restaurant and talk to the top local entrepreneur
      • 13:35 – Next episode is Daymond John from Shark Tank
    • 15:20 – The Famous Five

    3 Key Points:

    1. Don't be discouraged; sometimes, you just have to learn things the hard way.
    2. Entrepreneurs need to know how to protect themselves.
    3. Take time building relationships – relationships are everything.

    Resources Mentioned:

    • The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences
    • Klipfolio – Track your business performance across all departments for FREE
    • Hotjar – Nathan uses Hotjar to track what you're doing on this site. He gets a video of each user visit like where they clicked and scrolled to make the site a better experience
    • Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments
    • Host Gator– The site Nathan uses to buy his domain names and hosting for the cheapest price possible
    • Audible– Nathan uses Audible when he's driving from Austin to San Antonio (1.5-hour drive) to listen to audio books
    • Show Notes provided by Mallard Creatives

    722: This Machine Learning Agency did $800k Last Year Jul 16, 2017
    Show notes

    Michael Segala. He's the CEO and co-founder of a company called SFL Scientific, a data science consulting firm that specializes in big data solutions. He's for leveraging machine learning in analytics techniques to arrive at insights to numerous industries— from healthcare to stock market predictions. Before founding the company, Michael worked as a data scientist in some of the well-known companies such as Compete Inc., Akamai Technologies and he also holds a PhD in Particle Physics from Brown University.

    Famous Five:

    • Favorite Book? – The Challenger Sale
    • What CEO do you follow? – Larry Page and Sergey Brin
    • Favorite online tool? — Slack
    • How many hours of sleep do you get?— 6
    • If you could let your 20-year old self, know one thing, what would it be? – "Diversify my education, learn more than just science from the early set, it will help you out"

    Time Stamped Show Notes:

    • 01:09 – Nathan introduces Michael to the show
    • 01:56 – The founding members of SFL Scientific are particle physicists
      • 02:41 – They have a deeper understanding of the problem—from the academic and business perspective
    • 02:58 – SFL Scientific is completely bootstrapped with $2K as their initial funds
    • 03:07 – SFL Scientific got their first client only a few weeks after their launch
    • 03:24 – The first client was a group of people from Stanford studying sleep apnea
      • 03:30 – Sleep apnea is a disease that makes you stop breathing for a couple of minutes while sleeping and can lead to death
      • 03:46 – The group's idea is to take the sound and record it through an iPhone app at night
      • 03:59 – The group hired SFL Scientific to build an entire suite of AI machine-learning product solution
      • 04:04 – SFL Scientific also got an FDA resolution for the product
    • 04:30 – SFL Scientific is a complete professional-based consulting firm
      • 04:40 – They write specific algorithms for the clients depending on their needs
    • 05:18 – SFL Scientific got their first client in 2015
    • 05:24 – Michael is now 31
    • 05:44 – The pricing depends
      • 06:17 – For a high-level R&D-based projects, the charge is hourly
    • 06:34 – SFL Scientific does R&D-based projects with minimum requirements
    • 07:10 – Most clients don't understand the scope of the project so SFL Scientific asks business questions or strategy
      • 07:45 – SFL Scientific provides the possible end result
    • 08:08 – First year revenue is low 6 figures
    • 08:27 – SFL Scientific has 3 co-founders
      • 08:38 – Michael does more on the sales stuff such as talking with client, one handles the technical and the other handles the implementation of behind-the-scenes coding
      • 09:14 – Equity is almost equal with Michael getting 34%
      • 09:37 – The first 2 years, they invested back into the company most of what they got
      • 09:53 – They had some very low salaries
    • 10:27 – SFL Scientific almost broke a million in 2016
    • 10:42 – 2017 revenue might go over and above a million
    • 10:57 – Team size is 10
    • 11:30 – SFL Scientific currently has a dozen clients
    • 11:38 – One of the clients takes up around 20% of the revenue and Michael knows that it is dangerous
    • 12:00 – SFL Scientific has no churn yet
    • 12:08 – SFL Scientific mitigates a couple of ways the employees can work on multiple projects at a time
    • 12:24 – SFL Scientific doesn't invest only in one problem—go vertical to diversify the risks
    • 13:12 – Looking at data science in general, the challenges are unanimous
    • 13:34 – SFL Scientific is capable of understanding and solving cases from different industries
    • 14:07 – Nathan just finished Thinking in Systems
    • 15:48 – If you don't have decent data to support a model that is accurate to a certain degree, you're not going to get anywhere
    • 17:03 – SFL Scientific looks at the potential of a project
    • 17:16 – Michael is most excited with the health industry in terms of AI and machine learning
    • 19:15 – The Famous Five

    3 Key Points:

    1. Consider yourself lucky when you're completely bootstrapped and you end up getting your first client only after a few weeks of launching.
    2. It's quite risky to only solve one problem as a company; diversify your services so you have a greater chance of surviving.
    3. Study different fields and see how you can solve cases from these different industries.

    Resources Mentioned:

    • The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences
    • Klipfolio – Track your business performance across all departments for FREE
    • Hotjar – Nathan uses Hotjar to track what you're doing on this site. He gets a video of each user visit like where they clicked and scrolled to make the site a better experience
    • Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments
    • Host Gator– The site Nathan uses to buy his domain names and hosting for the cheapest price possible
    • Audible– Nathan uses Audible when he's driving from Austin to San Antonio (1.5-hour drive) to listen to audio books
    • Show Notes provided by Mallard Creatives

    721: 543 Upvotes Got Him on HackerNews Front Page Jul 15, 2017
    Show notes

    Owen Sadeghpour. A year ago, he was the technical employee or founder at an earlier company and has raised over $50M. Now, he's working at a successful company. He's also got a different project called You Exec.

    Famous Five:

    • Favorite Book? – Blue Ocean Strategy and How to Win Friends and Influence People
    • What CEO do you follow? – Jeff Bezos
    • Favorite online tool? — Squarespace
    • How many hours of sleep do you get?— 6-10
    • If you could let your 20-year old self, know one thing, what would it be? – "The older you get the more you realize that human relationships are 50% of your work"

    Time Stamped Show Notes:

    • 01:05 – Nathan introduces Owen to the show
    • 01:46 – You Exec is a community of professionals that are looking to improve their careers or the way they have relationships with people
    • 01:57 – You Exec creates incredible resources for free and for paid members
    • 02:13 – The paid members have the advantage of more features than the free members
    • 02:26 – Paid members pay $4/month
    • 02:43 – You Exec also takes insightful books, like The Lean Startup, and summarizes them
    • 03:30 – You Exec's content is usually posted on many different channels
      • 03:35 – Some of these channels include Medium, LinkedIn and Facebook
    • 03:56 – You Exec has a mailing list that people subscribe to
    • 04:25 – You Exec used to be something else
    • 04:33 – As a technical person, Owen would write technical articles which were posted on Hacker News, a Y-combinator news stream
      • 04:43 – Owen's article landed on the front page
      • 04:59 – Owen's first article was Google and Facebook Ad Traffic is 90% Useless
    • 05:20 – Nathan shares how he found Owen and what piqued his interest in him
    • 05:50 – Owen has been a follower of Hacker News
    • 06:02 – The first article wasn't intentionally made to blow up
      • 06:49 – When Owen submitted the article, it got 30 upvotes only after a few minutes
      • 07:03 – The readers were mostly looking at the tools that Owen featured
      • 07:16 – By the time Owen got 50-60 points, Owen noticed that it wasn't getting on the front page which was supposed to happen
      • 07:27 – Owen got some coffee and after 6 hours, he got tons of emails and the article was on the front page
      • 08:20 – Owen's objective in creating the article was to share with engineers that they're wasting their money
      • 09:10 – The article got a total of 30K views
    • 09:47 – Owen wants people to see You Exec's value; that's why they sign up
    • 09:51 – Owen doesn't share You Exec's numbers
    • 10:40 – You Exec has around 1k signups on the paid membership
    • 11:11 – Owen has Google Analytics on while working so he saw where the referrals are coming from
    • 11:56 – The first article still gets around 10 readers a day
    • 12:20 – Owen focuses on insights to bring traffic
    • 12:50 – Owen is passionate in improving patients' lives
    • 13:08 – Owen believes that a media company is great, but his passion lies in helping individuals
    • 13:44 – You Exec also pays for resources
      • 14:25 – When You Exec pushes out a weekly newsletter, they include references to the creditor
      • 14:50 – The article should save You Exec's members hours of work
    • 15:25 – You Exec pushes out all the sources of things
    • 16:44 – The Famous Five

    3 Key Points:

    1. Create something of value and people will stick with you.
    2. More and more people are finding ways to shave hours off their workload WITHOUT sacrificing their quality of work.
    3. Relationships with your colleagues are KEY to having a great work experience.

    Resources Mentioned:

    • The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences
    • Klipfolio – Track your business performance across all departments for FREE
    • Hotjar – Nathan uses Hotjar to track what you're doing on this site. He gets a video of each user visit like where they clicked and scrolled to make the site a better experience
    • Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments
    • Host Gator– The site Nathan uses to buy his domain names and hosting for the cheapest price possible
    • Audible– Nathan uses Audible when he's driving from Austin to San Antonio (1.5-hour drive) to listen to audio books
    • Show Notes provided by Mallard Creatives

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