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This Week in Business — Business
This Week in Business

Bringing together top leaders, innovators and renowned faculty from the Wharton School of the University of Pennsylvania discussing topics that matter to consumers and the business world.

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Latest Episodes:

Barometer of Fear: An Insider’s Account of Rogue Trading and the Greatest Banking Scandal in History Aug 14, 2019

Show notes

Alexis Stenfors joins host Dan Loney on Knowledge@Wharton to discuss how he went from being a currency trader at Merrill Lynch in London to being banned from trading after he tried to cover up huge mistakes, costing him around $456 million USD. His story is documented in his book, "Barometer of Fear: An Insider’s Account of Rogue Trading and the Greatest Banking Scandal in History." Alexis is now a lecturer at the University of Portsmouth, teaching economics and finance.

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The Art of Deep Listening Aug 07, 2019

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Despite the fact that 55% of our time is spent listening, deep listening is a skill that only 2% of people really grasp. Oscar Trimboli, Professional speaker, mentor, and author, joins hosts Peter Cappelli and Greg Shea on In the Workplace to discuss his book on how we can practice and apply deep listening, and how doing so can prevent miscommunications and their effects in the workplace such as job turnover and lost sales.

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Defending Our Country, Our Companies, and Ourselves in the Age of Cyber Threats Jul 31, 2019

Show notes

Many security experts believe that the next world war will most likely involve cyberspace. Considering the numbers of hacks and cyber attacks we read about in the news, as well as attacks that impact critical infrastructure like hospitals and banks. All of these events carry real world impact. This activity is taking place in what the Pentagon calls “The Fifth Domain.” A new book called "The Fifth Domain: Defending Our Country, Our Companies and Ourselves in the Age of Cyber Threats" looks how we must think about protecting all of these critical elements. Richard Clarke, co-author of the book, joins host Dan Loney to discuss these considerations on Knowleddge@Wharton. Clarke spent 30 years in the U.S. government, including as White House counter terrorism coordinator under President Bill Clinton and George W. Bush. And he was the first White House Official to be in charge of U.S. cybersecurity.

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Revolutionizing the Customer Support Industry with Helpshift Jul 24, 2019

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Consumers today have a strong preference for messaging as their primary mode of communication. Helpshift has designed an intelligent customer service platform around providing B2C brands with the most seamless digital messaging experience on web and mobile. Linda Crawford, CEO of Helpshift, joins host Doug Collom to discuss her leadership of Helpshift and in other prior customer-service based companies on Bay Area Ventures.

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The Importance of Diversity in Corporate Boards Jul 17, 2019

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A report published by the Alliance for Board Diversity (ABD) and Deloitte, "Missing Pieces", shows that the number of women and minorities on boards at Fortune 500 companies was at an all-time high in 2018. In fact, well over half of Fortune 500 boards have reached diversity levels of at least 30 percent women and minorities on their boards. That’s progress, but the flip side is that means 70 percent of the board is made up of white males. So what can we do? Deb DeHaas, Vice Chairman and National Managing partner of the Center for Board Effectiveness at Deloitte, joins host Laura Zarrow to discuss the implications of this report of Women@Work.

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Losing the Race Against Climate Change Jul 10, 2019

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There is currently a race between the Earth’s rapidly warming temperature and humans discovering ways to fight and adapt to climate change. Jeremy Grantham, Chief Investment Strategist and Chairman of the Board at GMO, joins hosts Nick Ashburn and Sherryl Kuhlman to discuss his mission to help humans "win" the race against climate change, how his generous donations to various research organizations will make an impact, and why not taking this race seriously will be deadly on Dollars and Change.

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How to Pay Off 4 Common Forms of Debt Jul 03, 2019

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Janet Alvarez, Executive Editor of Wisebread and an anchor for WHYY/ NPR, joins host Prof Kent Smetters to discuss her recent Wisebread article called “How to Pay Off These 4 Types of Debt”, including strategies for tackling credit card debt, student loans, and more on Your Money.

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Life and Medicine in the Eleventh Hour - Palliative Healthcare Jun 27, 2019

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When people find out they have a serious illness, it’s natural that they think of doing whatever it takes to prolong their lives. But the very methods of prolonging life sometimes means more pain and suffering for the patient. Host Dan Loney talks with Dr. Sunita Puri, Medical Director of Palliative Care and Support Care Services at Keck Hospital and Norris Cancer Center at the University of Southern California, about her mission to bridge medical care for devastating diseases and providing comfort and relief for the patient. Her new memoir, That Good Night: Life and Medicine in The Eleventh Hour, reflects on her own journey and examines how the field is evolving as patients and family members are looking forward to quality of life over quantity of time.

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A Look into the Food Delivery Industry Jun 19, 2019

Show notes

How often do you order delivery for a meal? According to data from research firm NPD Group Inc. and the U.S. Department of Agriculture, around 82 percent of meals were prepared at home last year, which is up by two percent from a decade ago. But there has also been a huge increase in people getting food delivered for meals. Now, you can get food from just about any type of restaurant and thanks to services like Grubhub, Seamless and Caviar, as well as online ordering systems, it's an option that’s spreading to all parts of the country. Host Dan Loney talks with Heather Haddon, Food and Retail Policy Reporter for The Wall Street Journal, to discuss her reporting on this shifting food delivery industry on Knowledge@Wharton.

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Leading Authentically Jun 12, 2019

Show notes

Dr. Rebecca Newton, Organizational and Social Psychologist and Senior Visiting Fellow at the London School of Economics and Political Science, joins hosts Mike Useem and Anne Greenhalgh to discuss her new book, "Authentic Gravitas: Who Stands Out and Why", which explains how you can be an effective leader without having to change who you are as a person on Leadership in Action.

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