This Week Health: Conference

Latest Episodes:

Keynote: Smooth EHR Transitions and Enthusiastic AI Adoption with Heather Nelson and Sue Schade Aug 08, 2024

Show notes

August 8, 2024: Sue Schade, Principal of StarBridge Advisors, interviews Heather Nelson, SVP and CIO at Boston Children's Hospital, about the transformative power of technology in healthcare. Heather shares insights from Boston Children's recent transition to an all-Epic EHR system, highlighting the significance of internal resource utilization and the challenges of governance and willingness to change. She emphasizes the importance of connected care, the role of AI in driving transformation, and the future of ERP systems. How does Boston Children's approach to integrating advanced technologies like 5G networks and Gen AI impact patient care and operational efficiency? What are the broader implications of unifying practice and platforms in a complex healthcare environment? Heather's reflections on leadership, resource management, and continuous improvement offer a comprehensive view of navigating large-scale IT implementations in healthcare. Tune in to explore the strategies behind Boston Children's innovative tech solutions and their journey toward enhancing patient and provider experiences.

Key Points:

02:18 Boston Children's Hospital Overview
03:18 Transition to EPIC: Project Mosaic
12:23 Future Plans: ERP Modernization
23:17 AI Sandbox
30:59 Top Priorities for the Future

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TownHall: Addressing Health Disparities Through Innovation with Albert Villarin and Michael Poku Aug 06, 2024

Show notes

August 6, 2024: Dr. Albert Villarin, VP and CMIO of Nuvance Health, hosts Dr. Michael Poku, Chief Clinical Officer at Equality Health, to explore the transformative role of social determinants of health and AI in healthcare. Dr. Poku delves into how non-medical factors significantly influence health outcomes and discusses Equality Health’s mission to narrow health disparities in Medicaid populations. How can AI be harnessed to address the social determinants of health effectively? What are the practical applications of SDOH data in improving health equity? Dr. Poku outlines principles for leveraging SDOH data, emphasizing the integration of actionable data across care continuums and empowering community-based organizations. How can technology and the human touch be balanced to maintain humanity in healthcare? This episode invites listeners to consider the potential of AI to transform healthcare while preserving the essential human connection in patient care.

Key Points:

01:36 Understanding Social Determinants of Health
03:54 Leveraging AI to Address SDOH
11:46 Future of Equality in Healthcare

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Keynote: Patient Engagement and The Evolving Role of the CIO with Tressa Springmann Aug 01, 2024

Show notes

August 1st, 2024: Tressa Springmann, SVP, CIO, and CDO for LifeBridge Health, explores the dynamic and evolving role of the CIO in healthcare. Tressa shares her unique journey from biochemistry research to healthcare IT leadership, emphasizing mentorship's critical role and adaptability's importance in career development. As they discuss digital transformation, Tressa highlights LifeBridge Health's innovative digital front door strategy and its unexpected successes, such as the touchless check-in process that streamlined operations and enhanced patient engagement. How does the CIO balance the need for technological innovation with organizational change management? What are the challenges and opportunities presented by AI in healthcare? And how can healthcare organizations ensure effective digital transformation while maintaining high standards of care and patient satisfaction? Tressa’s insights provide a roadmap for navigating these complex issues, making this episode a must-listen for healthcare leaders aiming to drive impactful change.

Key Points:

01:24 Meet Tressa Springmann: Career Journey
02:01 The Evolving Role of the CIO
08:33 Digital Transformation in Healthcare
17:59 AI and Technology Governance
23:46 Empowering Patients and Clinicians

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Solution Showcase: ServiceNow on Automation and Efficiency with Drew Koerner and Muhammad Siddiqui Jul 31, 2024

Show notes

July 31, 2024: Bill Russell hosts a solution showcase with Drew Koerner, Healthcare CTO at ServiceNow, and Muhammad Siddiqui, CDO and CIO of Reid Health, on the transformative power of digital automation in healthcare. The conversation delves into the practical applications of ServiceNow in healthcare IT, addressing how it streamlines workflows, reduces manual tasks, and enhances patient care experiences. How can automating routine processes improve efficiency in healthcare systems? What role does ServiceNow play in unifying disparate systems and creating a centralized hub for healthcare operations? The guests explore the integration of ServiceNow with EHR systems like Epic and Workday, highlighting real-world examples such as optimizing discharge processes and managing medical devices.

Key Points:

00:34 The Importance of Provider Experience
01:11 Digital Transformation with ServiceNow
02:38 ServiceNow in Action: Real-World Applications
06:04 Innovative Use Cases and Future Plans
12:46 Conclusion and Final Thoughts

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TownHall: Nursing Shortages, Virtual Nursing, and Burnout with Kelsey Reed and Jake Lancaster Jul 30, 2024

Show notes

July 30, 2024: Jake Lancaster, CMIO of Baptist Memorial, and Kelsey Reed, Director of Patient Care from Phoebe Putney Health System, delve into the critical issue of nursing shortages and burnout. How are healthcare organizations like Phoebe addressing the exacerbated challenges post-pandemic? What innovative strategies are being implemented to support overburdened nurses? Kelsey Reed shares Phoebe's journey of adopting virtual nursing to offload administrative tasks, enhance patient care, and improve nurse engagement. How effective are these virtual models in practice, and what have been the measurable impacts on quality metrics and patient satisfaction? She also discusses how she is rolling out technology like MEDITECH Expanse Point of Care to lessen the burden on nurses by enabling documentation from smartphone devices.As Phoebe continuously looks ahead, what other cutting-edge initiatives are being planned to further support healthcare staff and improve patient outcomes?

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Key Points:

01:01 Kelsey Reed on Nursing Shortages
03:22 Implementing Virtual Nursing at Phoebe
15:18 Addressing Nursing Burnout and Turnover
19:35 Future Innovations at Phoebe

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Keynote: Educating Families, Third-Party Risk, and Cybersecurity Compliance with Alan Cain Jul 25, 2024

Show notes

July 25, 2024: Alan Cain, the CISO of the Rail Delivery Group in the UK joins for this Keynote episode. With his extensive background in cybersecurity, he discusses the lessons that can be found in UK cyber regulations when applied to healthcare systems. Alan's insights into supply chain management, third-party risk, and the importance of proactive monitoring raise essential questions about the robustness of current cybersecurity practices. What measures can organizations take to ensure continuous compliance rather than mere certification? Alan also touches on the human element of cybersecurity, including the significance of educating clients and their families. How does this holistic approach contribute to overall security? This episode prompts listeners to reflect on their cybersecurity strategies and the importance of a collaborative and comprehensive approach.

Key Points:

00:00 Meet Alan Cain: Background and Expertise
01:48 Cybersecurity in the Rail Industry
04:12 Supply Chain Management and Third-Party Risk
11:12 Training and Education in Cybersecurity
18:56 Final Thoughts and Key Takeaways

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Solution Showcase: Exploring Cloud Solutions With CDW, Children’s Health, and Cook Children’s Jul 24, 2024

Show notes

July 24, 2024: Tom Stafford (Healthcare CTO at CDW), Chris Akeroyd (Executive VP and CIO of Children’s Health), and Theresa Meadows (SVP and CIO of Cook Children’s) join Bill for a Solution Showcase. They discuss how initial cloud enthusiasm meets real-world challenges, such as data retrieval issues and vendor lock-in, and how these experiences shaped their current strategies. What lessons can be drawn from early cloud adoption missteps, and how do healthcare organizations ensure security and flexibility in their cloud architecture today? As they navigate the shift from traditional data centers to cloud-based solutions, how do they balance innovation with the practical needs of healthcare delivery?

Key Points:

00:52 Early Cloud Adoption Challenges
02:26 Strategic Cloud Migration
04:47 Cloud Security and Governance
16:25 Staff Transition and Training
22:15 Future of Data Centers and Cloud

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Interview In Action: Empowering Clinicians and Seamless Integration with Michael Robinson Jul 23, 2024

Show notes

July 23, 2024: In this Executive Interview Bill Russell is joined by Michael Robinson, VP of Healthcare Solutions for the Americas at Omnissa, to explore the evolution of Omnissa. How does Omnissa's independence from Broadcom enable greater agility and innovation in healthcare IT solutions? What impact will their emphasis on a seamless, secure, and efficient digital foundation have on both patient and employee experiences? The discussion delves into the integration of generative AI in healthcare, the benefits of a holistic platform over point solutions, and the critical alignment with EHR vendors like Epic. As healthcare systems strive for pre-pandemic financial stability, can these advanced technologies truly streamline operations and enhance user experiences without increasing complexity? Listen in to discover how Omnissa is positioning itself as a pivotal player in transforming healthcare IT.

Key Points:

00:00 Michael Robinson and Omnissa's Mission
03:46 Transition and Contracts
05:45 Efficiency and AI
09:16 Clinician Experience and Closing Remarks

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TownHall: Navigating Tough Vendors and Finding Real Partners with Sue Schade and Pam McNutt Jul 23, 2024

Show notes

July 23, 2024: Sue Schade, Principal of StarBridge Advisors, interviews Pam McNutt, SVP and CIO at Methodist Health System, to delve into her 31-year tenure and the evolution of the organization. They explore what has driven Methodist's growth in the competitive Dallas-Fort Worth market and the impact of AI on both clinical and administrative operations. How do AI advancements in biomedical engineering and physician productivity tools shape the future of healthcare? Pam also addresses the pressing issue of vendor partnerships amidst widespread acquisitions—how do CIOs balance financial prudence with technological innovation? The conversation highlights Methodist's strong family culture and Pam's advocacy for healthcare IT policy involvement. What role should CIOs play in shaping industry regulations?

Key Points:

00:00 Guest Introduction: Pam McNutt
01:25 Pam McNutt's Journey at Methodist Health
05:18 Current Priorities and Innovations at Methodist
12:13 Vendor Relationships and Challenges
16:48 Workforce Challenges and Future Outlook

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UnHack (the Podcast): Regulation Realities - Navigating New Norms in Cybersecurity Jul 22, 2024

Show notes

UnHack (the Podcast): Regulation Realities - Navigating New Norms in Cybersecurity

July 22, 2024: In this episode of Unhack the Podcast, Drex DeFord brings together top healthcare CISOs to discuss the evolving landscape of cybersecurity regulations and how healthcare organizations prepare to meet these new requirements. Featuring insights from Jason Elrod, Jigar K., Greg Garneau, and Aaron Weismann, the discussion covers challenges such as impending regulations, government mandates, and the importance of standardizing cyber performance goals. Special guest Sarah Richardson joins the conversation to provide additional perspectives on regulatory impacts and strategies for maintaining robust cybersecurity practices in healthcare.

Key Chapters: