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    Technology

    This Week Health: Conference

    “This Week Health: Conference” captures the essence and energy of attending a premier health technology conference designed specifically for health systems. With a rich lineup of shows like UnHack (the Podcast), TownHall, Keynote, and various sponsored content, this channel serves as a gathering place for innovative thinkers and industry leaders to share transformative ideas. Hosted by Bill Russell, Drex DeFord, and Sarah Richardson—all of whom have firsthand experience in the trenches of health IT leadership—each episode fosters the spread of knowledge and the formation of new connections. By bridging geographical divides, we help ensure that breakthroughs in one part of the country can enhance healthcare delivery nationwide. Subscribe today to join a vibrant community working together to make healthcare more connected and informed, accessible wherever you listen to podcasts.

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    Copyright: © 2021 This Week in Health IT

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    Latest Episodes:
    Keynote: Mastering Conflict and the Importance of Building Culture in Teams Oct 31, 2024

    October 31, 2024: Dive into a candid conversation between Bill Russell and Meghan Trevorrow, Chief Operating Officer at This Week Health, as they unravel the nuances of leadership, culture, and what it takes to unify a team. From the challenges of developing leaders in unexpected roles to navigating conflict with integrity, this episode offers a unique look into the importance of clarity and purpose. Whether it’s lessons from sports or the dynamic world of healthcare, Bill and Megan share practical insights that drive lasting cultural change and empower team members to grow.

    Key Points:

    • 00:32 Meet Meghan Trevorrow: Leadership and Culture Insights
    • 01:59 Leadership Challenges in Sports and Healthcare
    • 10:40 Addressing Conflict and Building Trust
    • 17:34 The Importance of Clarity in Leadership
    • 32:09 Final Thoughts and Reflections

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    Interview in Action '24 - Barbara Casey, President, Consulting Services, Pixel Health Oct 30, 2024

    October 30: Today on the Conference channel, it’s an Interview in Action with Barbara Casey, President, Consulting Services at Pixel Health. Barbara and Sarah explore her extensive experience in designing and implementing technology to enhance healthcare, emphasizing empathy and human-centered design. How can we leverage strategic partnerships, like with T-Mobile for 5G, to optimize patient access while balancing operational constraints? The discussion also covers AI-enabled care spaces and sensor-rich environments to reduce caregiver burdens and improve patient outcomes. What challenges do organizations face in adopting these digital solutions? Learn about the importance of systematic IT projects, good design, and change management in future-proofing healthcare IT, creating a collaborative environment for innovation.

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    TownHall: Post-Acute Innovations, EMR Challenges, and Career Journeys with Julia Rosen Oct 29, 2024

    October 29: Today on TownHall Karla Arzola, Chief Information Officer at Rocky Mountain Human Services speaks with Julia Rosen, Chief Information & Technology Officer at PERA Healthcare. They explore Julia’s transition from a large healthcare system to a smaller organization within the post-acute care space. The conversation reveals insights into the differences in resources and financial models, the role of mobile technology in hospice care, and the need for EMR optimization. How can vendors be encouraged to innovate in the post-acute care sector? They also dive into the future of post-acute care technology, highlighting the impact of regulatory changes and the shift towards commercial payers. What impact will moving hospice care payments from Medicare to commercial payers have?

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    UnHack (the Podcast): Bolstering Third-Party Risk Defenses with Vish Gadgil Oct 28, 2024

    October 28, 2024: Vish Gadgil, Co-Chair for HSCC CWG Supply Chain Cybersecurity Task Group, discusses the Supply Chain Risk Management document and how it can help bolster third-party risk defenses. How can small and mid-sized healthcare organizations protect their supply chains when resources are limited? What practical tools are available to help streamline their cybersecurity posture? As cyber incidents loom large, this episode delves into the ongoing risks and strategies that can make or break the security of the healthcare ecosystem.

    Key Points:

    • 04:56 Supply Chain Risk Management Guide
    • 09:18 Key Sections of the Document
    • 12:22 Practical Use and Benefits

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    UnHack (the Podcast): Raising Cyber Standards and Easing Implementation with Erik Decker Oct 25, 2024

    October 25, 2024: Erik Decker, VP and CISO at Intermountain Health, discusses how the HSCC’s HICP document can raise cybersecurity standards and ease implementation. With ransomware attacks on the rise, how can organizations effectively implement cybersecurity hygiene across varied environments, from small clinics to large health systems? Decker also discusses the collaboration with federal agencies to create healthcare-specific cybersecurity performance goals. How does this joint effort set the new standard for healthcare security?

    Key Points:

    • 04:49 The Creation and Impact of HICP
    • 09:04 Approachable Cybersecurity
    • 12:36 Industry and Government Collaboration
    • 14:17 Strategic Direction and Future Mandates

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    UnHack (the Podcast): Future Proofing Your Legacy Technology with Samantha Jacques Oct 25, 2024

    October 25, 2024: Samantha Jacques (VP of Clinical Engineering at McLaren Health Care), a key leader in developing the "Managing Legacy Technology Security" (HIC-MaLTS document, shares insights on risk management, governance, and future-proofing medical devices. Can smaller healthcare systems keep up with these challenges, or are these solutions only accessible to larger organizations? And how can we shift from a device-centric approach to a holistic ecosystem view in healthcare security?

    Key Points:

    • 04:39 Managing Legacy Technology
    • 10:49 Governance and Roles in Technology Solutions
    • 13:41 Support for Small and Mid-Sized Organizations
    • 16:01 Future-Proofing Legacy Devices

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    Keynote: Short Staffed and Under Threat with Miroslav Belote, George Pappas, and Scott Mattila Oct 24, 2024

    October 24, 2024: What happens when a healthcare organization is short-staffed and under cyber threat? Miroslav Belote, Director/ CISO of Valley Health System, George Pappas, CEO of Intraprise, and Scott Mattila, COO of Intraprise, dive into the tension between security and operational needs in healthcare, especially when third-party vendors and remote access are involved. Miroslav, George, and Scott explore the evolving world of integrated risk management, and how automation and AI are transforming cybersecurity strategies.

    Key Points:

    • 06:38 Third-Party Risk Management Challenges
    • 13:09 Integrated Risk Management Approach
    • 20:01 AI for Risk Management
    • 27:59 Assessment Types and Rapid Assessments
    • 38:50 Vendor Risk Management and Engagement
    • 43:46 Business Continuity and Impact Analysis
    • 47:19 Conclusion and Final Thoughts

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    Interview In Action: Better Medication Management and Population Health with Weston Blakeslee Oct 23, 2024

    October 23, 2024: Weston Blakeslee, VP of Population Health at DrFirst, to explore the intersection of medication management, population health, and artificial intelligence. Can medication adherence be improved through predictive models and smart technologies like pill bottle caps? Blakeslee explains DrFirst’s role in bridging the gap between hospital visits and medication adherence, tackling long-standing data quality issues, and exploring innovative solutions in population health.

    Key Points:

    • 02:08 Medication Adherence and Population Health
    • 08:34 Innovative Solutions for Medication Tracking
    • 10:18 AI in Medication Management
    • 12:16 Future of Population Health

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    TownHall: Innovative AI, Health Equity Challenges, and EMR Advances with Kendall Wyatt, MD Oct 22, 2024

    October 22, 2024: Today on TownHall Albert Villarin, MD, VP and CMIO of Nuvance Health, hosts Kendall Wyatt, MD, Former CMIO and Clinical Advisor to explore the far-reaching impact of AI in healthcare. The conversation explores how AI enhances diagnostics, data analytics, and patient care, including addressing social determinants of health. Dr. Wyatt shares success stories from his career as a hospitalist, illustrating how structured data improves clinical outcomes and resource allocation. The challenges of consistent EMR adoption and the importance of trust in AI technologies are examined. How can AI help predict health risks and connect patients to resources? What governance is necessary to prevent AI from reinforcing biases? Dr. Wyatt emphasizes transparency and interconnected data systems, envisioning a future of accessible and reliable healthcare through AI, akin to a 'Dr. Google' with confidence scores.

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    Flourish: The Secrets to Fearless Leadership with Jessica Samuels Oct 21, 2024

    October 21, 2024: In this episode of Flourish, Sarah Richardson welcomes Jessica Samuels, CEO of Evolve Career, Fractional CHRO, and DEIB expert. They discuss the importance of trusting your intuition in career decisions, balancing strategic planning with gut instincts, and the power of resilience in leadership. Jessica shares her journey from corporate leadership to entrepreneurship, the role of mentorship and networking, and her passion for advancing DEIB initiatives in organizations. Tune in for actionable insights on building inclusive cultures, designing your dream career, and balancing self-care with professional growth.

    Key Points:

    • 02:36 Trusting Intuition in Career Decisions
    • 09:31 Fearlessness and Career Transitions
    • 23:57 Sustaining DEIB Momentum
    • 27:12 Balancing Career and Self-Care
    • 37:28 Mentorship and Networking Power

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    Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

    UnHack (the Podcast): Must-Have Free Cybersecurity Tools for Healthcare – Respond and Recover Faster Oct 18, 2024

    October 18, 2024: In this special Cybersecurity Awareness Month episode of UnHack (the Podcast), Drex DeFord speaks with Lisa Bisterfeldt from St. Luke’s Health System about her journey from public health to leading cyber resiliency efforts. They highlight the Health Sector Coordinating Council’s Cybersecurity Working Group (CWG) and its free, scalable resources to help healthcare organizations respond to and recover from cyber incidents.

    Key Points:

    • 01:06 Health Sector Coordinating Council Overview
    • 02:08 Guest Introduction: Lisa's Journey in Cybersecurity
    • 09:17 Collaborative Cybersecurity: Bridging Gaps in Communication
    • 10:38 OCCI: A Practical Tool for Hospital Incident Command
    • 11:43 CHIRP: Enhancing Incident Response Planning
    • 15:47 Executive Checklist: Empowering Healthcare Leaders

    Completely free and incredibly useful stuff that's produced by the Health Sector Coordinating Council's Cybersecurity Working Group:

    • Operational Continuity – Cyber Incident (OCCI)
    • Coordinated Healthcare Incident Response Plan (CHIRP)

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    Keynote: Ransomware Resilience in Healthcare - Strengthening Security with Rubrik and Microsoft Oct 17, 2024

    October 17, 2024: Josh Howell, Sales Engineering Manager (Healthcare East/Central) at Rubrik, and David Houlding, Director of Global Healthcare Security and Compliance Strategy at Microsoft Join Sarah and Bill for a Webinar. They delve into how their integrated approach strengthens cybersecurity and disaster recovery for healthcare organizations. How do cloud migrations and zero-trust architectures enhance security and cost-efficiency, especially in an industry prone to ransomware? The conversation highlights the complexity of modern healthcare environments, from multi-cloud infrastructures to compliance challenges.

    Key Points:

    • 02:37 Microsoft and Rubrik Partnership
    • 09:40 Ransomware Resilience and Data Recovery
    • 21:46 The Importance of Zero Trust Security
    • 26:00 Risk Minimization and Cost Savings
    • 27:50 Disaster Recovery in Cloud Migration
    • 33:06 Security Challenges and Solutions in Cloud Adoption
    • 47:32 The Human Element in Cybersecurity

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    Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

    Interview In Action: Accessing the Future Through Seamless Interoperability with Sagnik Bhattacharya Oct 16, 2024

    October 16, 2024: Sagnik Bhattacharya, CEO of Rhapsody Health, delves into the critical challenges of healthcare interoperability. How can health systems ensure seamless data exchange within clinician workflows, and what role does technology play in overcoming integration bottlenecks? The discussion uncovers the persistent issue of patient data quality and matching—can AI and machine learning truly transform these processes, or are we still far from resolving these complexities? With the rising expectations around AI in healthcare, particularly in radiology and medication management, Bhattacharya highlights the importance of solving that "last mile" integration.

    Key Points:

    • 01:56 Rhapsody's Role in Digital Health
    • 03:51 Data Quality and Patient Identity
    • 06:38 Integration Challenges and Solutions
    • 14:32 AI and Data Science in Healthcare

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    Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

    TownHall: Building Careers and Connections Live from SOAR ‘24 Oct 15, 2024

    October 15: Today on TownHall Karla Arzola, Chief Information Officer at Rocky Mountain Human Services, Erica Williams, Regional Technology Officer - Texas at Ascension, Kendall Brown, Sales Director at CenTrak, and Gretchen Tegethoff, VP, Strategic Relationships at ELLKAY join Sarah live from SOAR. They discuss their career journeys, focusing on the challenges and triumphs they have faced. What role do mentors and role models play in achieving career success? How do leaders ensure that succession planning and mentorship pave the way for future leaders? The episode highlights the significance of self-care and self-investment, addressing questions about maintaining balance in high-pressure roles. As networking and community-building take center stage, the leaders share thoughts on the importance of staying connected. How can healthcare professionals effectively manage their personal and professional development?

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    UnHack (the Podcast): Generating Cyber Resilience Through Collaboration with Errol Weiss Oct 14, 2024

    October 14, 2024: In honor of Cybersecurity Awareness Month, Errol Weiss, CSO of Health-ISAC, shares insights into the challenges and importance of information sharing within the cybersecurity landscape. Why do many organizations hesitate despite the clear benefits? Errol and Drex DeFord discuss overcoming barriers like leadership resistance and legal concerns, as well as practical steps for getting started. They highlight free, industry-wide resources created by HISAC that any organization can leverage to improve its cybersecurity posture.

    HISAC’s free resources are available to help you enhance your security programs. Check them out here:

    • Health Sector Coordinating Council
    • Health Information Sharing and Analysis Center: Health ISAC
    • Measure Effectiveness Documents

    Key Points:

    • 02:05 Errol's Journey
    • 04:51 The Importance of Information Sharing
    • 06:17 Overcoming Barriers to Info Sharing
    • 09:48 Document Overview and Benefits

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    Keynote: Recognizing and Maximizing Opportunities for Growth with Dwight Raum Oct 10, 2024

    October 10, 2024: Dwight Raum, CDIO at Rochester Regional Health, explores the evolving role of technology in healthcare, asking how vital a strong technical foundation is for leaders in an increasingly complex digital environment. With cybersecurity threats and data governance becoming more critical, how can healthcare organizations balance innovation with operational excellence? Dwight reflects on the growing importance of artificial intelligence and automation, questioning how leaders can responsibly integrate AI while maintaining patient safety.

    Key Points:

    • 04:25 The Importance of Architecture
    • 10:22 Innovation and Special Teams
    • 18:54 Organizational Change Management
    • 20:16 Future Trends in Healthcare

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    Interview In Action: Helping Lead System Through Cyber Resilience with Kerri Gallagher Oct 09, 2024

    October 9, 2024: Kerri Gallagher, President and COO of First Health Advisory, dives deep into leadership, culture, and the challenges of cyber resilience in healthcare. Kerri shares her insights on the critical traits she looks for in new hires, balancing technical skills with the ability to collaborate effectively. As healthcare entities face growing cyber threats, how should organizations prepare to mitigate risk? Last, Kerri discusses the importance of being proactive, from comprehensive assessments to prioritizing actions for cybersecurity resilience.

    Key Points:

    • 01:09 Building a Culture of Excellence
    • 06:04 Cyber Resilient Digital Health
    • 11:56 Beyond the Next Too
    • 15:28 Engaging with First Health Advisory

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    TownHall: Social Determinants of Health and Reducing Readmissions with Carrie McHenry Oct 08, 2024

    October 8: Today on TownHall Brett Oliver, MD, CMIO at Baptist Health speaks with Carrie McHenry, Care Transition Manager at Clarion Hospital (PA). They discuss Clarion Hospital’s award-winning care coordination program and its achievements like drastically reducing readmission rates for COPD and pneumonia. Carrie explains the practical steps taken to assist patients post-discharge, focusing on social determinants of health. They explore the ease of tracking patients' needs and outcomes using tools in their MEDITECH Expanse platform— including Business and Clinical Analytics, and the importance of community-based resources and trust in rural healthcare. What are the keys to reducing hospital readmissions? How can technology and local knowledge be leveraged for better patient outcomes? What future expansions and challenges lie ahead for such healthcare programs?

    MEDITECH's Population Health solutions

    Learn more about MEDITECH Expanse

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    Keynote: The Fireside Chat Webinar with Colin Banas, Lacy Knight, and Jake Lancaster Oct 03, 2024

    October 3, 2024: Colin Banas, CMO at Dr. First, is joined by Lacy Knight, CMIO of Piedmont Healthcare, and Jake Lancaster, CMIO of Baptist Memorial, to host a powerful webinar. They explore key issues such as the growing ubiquity of ambient listening and the need for better interoperability. Will AI's integration into healthcare lead to a reduction in physician workloads, or does it risk "de-skilling" the medical profession? How can organizations balance innovation with maintaining clinical rigor in training new doctors? As AI technologies progress, are they replacing jobs or simply shifting the skill sets required?

    Key Points:

    • 10:23 Future of Integration
    • 21:35 Interoperability Challenges in Healthcare
    • 27:22 Challenges in Healthcare Data Interoperability
    • 37:06 AI Governance in Healthcare
    • 41:22 Rapid Cycle Implementation Process
    • 46:53 Impact of AI on Healthcare Jobs

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    Interview In Action: All things SOAR with Rebecca Woods, Dawn Whitney, & Maureen Nylin Oct 02, 2024

    October 2, 2024: Rebecca Woods, Founder and CEO of Bluebird Leaders, Maureen Nylin, Portfolio Manager at Oracle, and Dawn Whitney, Founder and CEO of ElevateX Leadership Collective, discuss the significance of building deep, authentic connections in healthcare leadership. What happens when female leaders in IT and healthcare break away from daily technology talk to focus on trust and friendships? How do vulnerability and transparency help executives overcome the isolation often felt at the top? Rebecca shares insights into balancing exponential business growth with maintaining the intimacy of leadership networks, while Maureen and Dawn reflect on the importance of authentic relationships and the power of community. This episode explores how such relationships influence leadership, personal growth, and even sales cycles without explicitly talking about technology itself.

    Key Points:

    • 02:19 Rebecca Woods on Bluebird Leaders
    • 03:06 Perspective on Authenticity
    • 04:34 The Future of SOAR

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    Townhall: Overcoming Barriers through Telehealth and Innovative Thinking with Carrie Nelson Oct 01, 2024

    October 1, 2024: Carrie Nelson, MD, CMO, at KeyCare, delves into the complex challenges facing modern healthcare systems and the evolving role of telehealth. Dr. Nelson explores the impact of healthcare access problems, like the daunting 38-day appointment wait, alongside the growing physician shortage. She reflects on the distinct dynamics between in-person and virtual care, asking whether providers are truly prepared to embrace "virtualists" alongside "officeologists" to optimize patient outcomes. How can healthcare leaders drive change in a system resistant to innovation while maintaining the personal touch that patients value?

    Key Points:

    • 03:09 Challenges and Opportunities in Telehealth
    • 06:53 Success Stories and Growth at KeyCare
    • 09:29 Addressing Access and Equity in Telehealth
    • 18:27 Future of Telehealth and Leadership Insights

    Keynote: Going Beyond “One Size Fits All” Care and Creating a Culture of Growth with Tanya Townsend Sep 26, 2024

    September 26, 2024: Tanya Townsend, Chief Information and Digital Officer at Stanford Children's Health, explores change management and rapid innovation. How does one effectively manage large-scale healthcare IT transformations while ensuring patient-centric solutions? What are the challenges of balancing technological innovation with clinician burnout, particularly with the rise of AI and ambient voice technologies? What lessons can other leaders take from her approach to fostering collaboration and adapting to rapid technological change?

    Key Points:

    • 01:45 Tanya Townsend's Journey in Healthcare IT
    • 4:56 Patient-Centric Technology in Pediatrics
    • 10:30 Emerging Technologies and AI in Healthcare
    • 17:37 Leadership and Organizational Culture
    • 23:23 Insights on AI and Machine Learning
    • 26:04 Career Reflections and Mentorship

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    TownHall: Mergers, Advanced Degrees, and ERP Upgrades with John Kenagy Sep 24, 2024

    September 24: Today on TownHall Sue Schade, Principal at StarBridge Advisors speaks with John Kenagy, SVP & Chief Information & Administrative Officer at Legacy Health. The discussion covers John's extensive career in healthcare IT, his recent law degree, and its application to his CIO role. They delve into current priorities at Legacy Health, including an impending ERP upgrade and managing financial containment amidst economic constraints. The conversation also touches on Legacy's impending integration with Oregon Health and Science University and explores the challenges and opportunities this presents for the organization and its staff. Finally, John shares insights on ongoing technological initiatives. What lessons can CIOs take from John's diverse educational background? How can healthcare organizations successfully navigate financial challenges post-COVID? What are the best practices for managing cultural shifts during mergers and acquisitions in healthcare?

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    UnHack (the Podcast): Finding the Essential Information In a Fast-Changing World Sep 23, 2024

    September 23, 2024: Drex DeFord interviews several healthcare cybersecurity leaders to explore how professionals stay ahead of evolving cyber threats amidst a flood of information. Can tapping into community knowledge and aggregating threat intelligence from organizations like HISAC and Gartner truly provide an edge in cybersecurity? What role do internal IT teams play in cybersecurity intelligence, and how can organizations strengthen business continuity and resilience in the face of ransomware and other cyber threats?

    Key Points:

    • 5:28 Greg Garneau (Hospital Sisters Health System)
    • 7:44 Joy Poletti (Mosaic Life Care)
    • 11:44 Steven Ramirez (Renown Health)
    • 13:19 Teresa Tonthat (Texas Children’s)
    • 17:17 Shawna Hofer (St. Luke’s Health System) Wrap Up

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    Keynote: Raising an Industry-Shaping Culture Through Game-Changing Leadership With Theo Theodosiou Sep 19, 2024

    September 19, 2024: Theo Theodosiou, Founder and Chief Practice Officer of theo Transformation Advisory, dives into how intentionality shapes a successful organizational culture, and why is it crucial for leaders to embody and propagate core values. What strategies can leaders use to effectively prioritize amidst an overwhelming number of initiatives? The episode also addresses the illusion of returning to pre-pandemic performance and the importance of embracing future-focused strategies. How can we balance immediate needs with long-term goals and how they might better align their efforts with a vision that ensures organizational relevance and impact?

    Key Points:

    • 02:33 The Three Platforms of Transformation
    • 04:21 The Power of Sponsorship
    • 14:30 Exploring Organizational Culture
    • 21:55 Enterprise Transformation and Leadership
    • 34:33 Closing Thoughts and Reflections

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    Interview In Action: Reinforcing Security, Raising Standards, and Rallying Support with Dan Dodson Sep 18, 2024

    September 18, 2024: Dan Dodson, CEO of Fortified Health Security, explores Fortified’s contributions to healthcare cybersecurity. How does Fortified's Central Command platform address these challenges, and in what ways can it simplify the management of cybersecurity tools? Dan discusses the evolution of cybersecurity in healthcare, the importance of building strong client relationships, and the role of Central Command in operationalizing cyber technologies.

    Key Points:

    • 01:27 Dan’s Background and Fortified’s Mission
    • 05:32 Central Command Platform
    • 08:41 The Horizon Report
    • 10:36 229 Community and Collaboration

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    TownHall: Continuous Education, Embedded Training, and Feedback Strategies with Bobby Zarr Sep 17, 2024

    September 17: Today on TownHall Karla Arzola, Chief Information Officer at Rocky Mountain Human Services speaks with Bobby Zarr, Vice President of Healthcare at uPerform. They delve into the intricacies of managing EHR updates, streamlining onboarding, providing continuous embedded education, and ensuring effective communication across healthcare organizations. How can organizations scale their training operations for new hires and ongoing education? How can healthcare organizations effectively communicate changes and updates to clinicians? What are some innovative methods for gathering and analyzing feedback from users?

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    Flourish: Transforming Leadership and Navigating Change - Kim Hodgkinson’s Journey to Healthcare CFO Sep 16, 2024

    September 16, 2024: Join Sarah Richardson as she sits down with Kim Hodgkinson, a strategic and operational CFO with extensive leadership experience in healthcare. From her unconventional path in physics to her role in healthcare finance, Kim shares how curiosity, problem-solving, and a commitment to growth have shaped her career. Hear her personal story of honoring her family legacy, her views on the future of healthcare, and actionable tips for embracing change five minutes at a time. This conversation is a must-listen if you’re looking for inspiration and practical advice to take your career to the next level.

    Key Points:

    • 00:00 Introduction to Flourish and Guest Kim Hodgkinson
    • 02:42 Kim Hodgkinson's Personal Journey and Career Insights
    • 07:41 Challenges and Rewards in Healthcare Finance
    • 27:19 The Power of Continuous Learning
    • 28:31 Transforming Your Life Five Minutes at a Time
    • 33:36 Overcoming Obstacles and Embracing Change

    Stay connected, stay curious, and keep flourishing.

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    Keynote: It Takes a Village: Gaining Deep Community Insights with Peter Marks and Tim Skeen Sep 12, 2024

    September 12, 2024: Tim Skeen, EVP and Enterprise CIO of Sentara, and Peter Marks, VP and CIO of WakeMed, about the role of healthcare CIOs and the challenges they face in an increasingly complex digital landscape. The discussion delves into the importance of data governance, enterprise architecture, and the growing need for integration across clinical, operational, and social determinants of health. The conversation also explores imaging partnerships, the future of mobile clinics, and the impact of workflow efficiency.

    Key Points:

    • 02:27 Security Concerns and Vendor Management
    • 06:09 Data Management and Analytics
    • 13:13 Engaging the Medicaid Population
    • 17:43 Mobile Clinics and Community Outreach
    • 26:21 Imaging and Radiology Insights
    • 33:17 Workflow Optimization and Future Outlook

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    Solution Showcase: Health IT's Future- VMware Cloud Foundation and AI with Mary Washington Hospital Sep 11, 2024

    September 11, 2024: In this Solution Showcase from VMware Explore in Las Vegas, we sit down with Michael Miller, Enterprise Solutions Technical Architect at Mary Washington Hospital, and Marjorie Abdelkrim, U.S. Healthcare Solutions Lead at VMware by Broadcom. The discussion covers key innovations in VMware Cloud Foundation 9, the role of AI in healthcare, and the importance of disaster recovery and IT resilience in a post-COVID world. Learn how these technologies transform healthcare operations, improve patient care, and enable organizations to do more with less.

    Key Points:

    • 00:00 Introduction and Sponsor Message
    • 00:45 Exploring VMware Cloud Foundation
    • 04:19 Healthcare Technology Innovations
    • 20:17 Future of AI in Healthcare

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    TownHall: The Fragile Healthcare Balancing Act with Zafar Chaudry and Majdi Daher: Part Two Sep 10, 2024

    September 10, 2024: Dr. Zafar Chaudry, SVP and CDIO of Seattle Children’s, interviews Majdi Daher, Founder of Denali Advanced Integration, questioning how healthcare systems can reconcile the need for technological advancement with the challenge of growing expenses. Are we ready to balance the hype of AI with its practical benefits, and how do we decide between building in-house solutions versus adopting external services? The discussion delves into the fragmentation of healthcare services and shifting towards more centralized or standardized support. Listeners are invited to consider how the healthcare industry can address these issues while ensuring compassion and profitability.

    Key Points:

    • 00:46 Challenges in Healthcare Costs
    • 02:29 Build vs Buy: Technology Solutions
    • 07:25 Shared Services and Cost Reduction
    • 13:45 Future of Healthcare Technology Investments
    • 19:40 Conclusion and Final Thoughts

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    Keynote: The Shifting CIO Role and AI Environmental Impact with Donna Roach and Cherodeep Goswami Sep 05, 2024

    September 5, 2024: Donna Roach, CIO of the University of Utah Health, and Cherodeep Goswami, CIO of the University of Wisconsin Health. As CIOs face the dual challenge of being strategic visionaries and operational stewards, how do they balance innovation with the practicalities of daily operations? As ambient technology becomes indispensable in healthcare, is it worth the investment despite its costs? How can healthcare IT leaders ensure that their innovations today don’t become the environmental burdens of tomorrow?

    Key Points:

    • 02:33 Evolving Role of the CIO
    • 05:49 Workforce Well-being and Remote Work Challenges
    • 12:45 Ambient Listening Technology in Healthcare
    • 16:13 Champion Challenger Model and Risk Management
    • 20:01 Architecture and Sustainability in IT

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    TownHall: The Fragile Healthcare Balancing Act with Zafar Chowdhury and Majdi Daher: Part One Sep 03, 2024

    September 3, 2024: Dr. Zafar Chaudry, SVP and CDIO of Seattle Children’s, interviews Majdi Daher, Founder of Denali Advanced Integration, to explore the evolving dynamics between healthcare providers and payers, delving into the challenges that technology introduces in an already complex system. How do providers balance innovation with the necessity of cost-cutting? Can the healthcare industry truly afford to adopt AI when even basic technology investments are a struggle? Has technology improved patient outcomes, or has it merely driven costs higher?

    Key Points:

    • 00:44 Meet the Hosts and Guest
    • 05:18 Financial Struggles of Healthcare Providers
    • 06:33 Technology and Healthcare Costs
    • 13:35 Advice for CIOs and CTOs
    • 21:30 Balancing Innovation and Costs

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    Keynote: The Sales Paradox: Motivation, Mental Health, and Strategic Partnerships with Ian Koniak Aug 29, 2024

    August 29, 2024: Ian Koniak, Founder and CEO of Untap Your Sales Potential, discusses the nuanced world of selling to the CIO. What does transitioning from a transactional salesperson to a strategic partner take? How do the pressures of sales quotas impact mental health, and how can sales professionals find fulfillment beyond monetary success? Ian shares his journey from a high-performing, yet unfulfilled sales career to building a purpose-driven coaching business, offering insights into the discipline, empathy, and mindset required to thrive in enterprise sales.

    Key Points:

    • 03:27 From Salesperson to Strategic Partner
    • 11:02 Sales Strategies and Personalization
    • 17:39 Hyper-Personalization in Sales
    • 22:41 From Sales Rep to Sales Coach
    • 29:17 Scaling a Coaching Business

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    Townhall: Public Vs Private Care and Building Teams Prepared for Change with Khalid Turk Aug 27, 2024

    August 27, 2024: Khalid Turk, Chief Health Information Technology Officer at the County of Santa Clara, to explore the profound challenges and opportunities facing public healthcare systems. Khalid's insights delve into the unique struggles of competing with private sector giants like Stanford Healthcare and Kaiser Permanente while operating with limited resources. As public sector healthcare evolves, how do we balance the promise of cutting-edge innovations with the fundamental need for human-centered care?

    Key Points:

    • 07:04 Leveraging Technology for Better Patient Outcomes
    • 10:41 AI and Innovation in Healthcare
    • 17:46 Governance and Collaboration
    • 22:37 Future Trends in Healthcare
    • 27:33 Speed Round and Closing Remarks

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    UnHack (the Podcast): Journey of the CISO: Advice From the Past and Discussions of the Future Aug 26, 2024

    August 26, 2024: Drex DeFord dives into the often unexpected journeys of healthcare CISOs, unraveling how their varied career paths—from helpdesk roles to legal backgrounds—have shaped their current positions. Discussion focuses on how these leaders navigated the evolving landscape of cybersecurity, and what advice helped them on their journey. Drex is joined by Shawna Hofer, CISO of St. Luke in the wrap-up segment further to discuss these issues and their personal experiences.

    Key Points:

    • 3:56 Dee Young (UNC Health)
    • 6:46 Hugo Lai (Temple University Health)
    • 9:39 Michael Meis (University of Kansas Health System)
    • 13:41 Jesse Fasolo (St. Joseph’s Health)
    • 17:27 Doug Fee (Moffit Cancer Center)
    • 20:56 Aaron Weismann (Main Line Health)
    • 23:04 Shawna Hofer (St. Luke’s Health System) Wrap Up

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    Keynote: Unifying Health Systems and Cleveland Clinic’s Global Reach with Sarah Hatchett Aug 22, 2024

    August 22, 2024: Sarah Hatchett, the SVP and CIO at the Cleveland Clinic, explores the intricacies of leadership, innovation, and the evolving role of technology in healthcare. Sarah shares her experiences of leading through the pandemic, reshaping IT priorities, and Cleveland Clinic's global reach. How can health leaders foster innovation within a high-stakes environment and how can organizations ensure they are not just keeping the lights on but also driving meaningful change?

    Key Points:

    • 02:22 Navigating the Interim CIO Role
    • 07:43 IT Initiatives and Innovations at Cleveland Clinic
    • 14:50 Global Expansion and Collaboration
    • 27:37 Future of Healthcare IT and Leadership Advice

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    Flourish: From Corporate Leader to Entrepreneur: Karen Marie Joswick on Transforming Healthcare Aug 19, 2024

    August 19, 2024: In this episode of Flourish, Sarah Richardson chats with Karen Marie Joswick, Founder of Benevolence Health and a leader in healthcare innovation. Karen shares her journey from established healthcare roles to starting her own company, focusing on value-based care and strategic operations. How can leaders navigate the complexities of healthcare transformation? What role does resilience play in driving change? Tune in to explore Karen’s insights on these questions and more, as she discusses the future of healthcare and the importance of strong networks in achieving success.

    Chapters:

    • 00:32 Meet Karen Marie Joswick
    • 02:27 Karen's Career Journey and Insights
    • 06:21 Challenges and Innovations in Healthcare
    • 14:54 Personal Reflections and Future Vision

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    Keynote: Digital Realities, Navigating Regulatory Changes, and Fostering Leadership with Joy Grosser Aug 15, 2024

    August 15, 2024: Joy Grosser, CIO at SSM Health delves into her unique journey into healthcare IT, prompting reflections on how different backgrounds shape leadership in technology. Grosser then highlights the impact of diverse backgrounds on strategic decision-making. How do operational experiences shape a CIO's approach to technology? The conversation delves into the importance of digital transformation, exploring how AI and machine learning can enhance patient care and operational efficiency. What are the critical steps to ensure a successful digital transformation in healthcare? The episode also tackles the pressing issue of cybersecurity, examining how healthcare organizations can stay resilient amid evolving threats. How can leaders balance risk and security in today's digital age? Grosser offers valuable insights on leadership development, team building, and navigating complex regulatory environments, encouraging listeners to consider how they can foster innovation and compliance within their own teams.

    Key Points:

    • 02:29 Joy Grosser's Journey in Healthcare IT
    • 08:40 Cybersecurity Challenges in Healthcare
    • 11:49 Digital Transformation and Patient Experience
    • 19:30 Leadership and Future Vision

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    Keynote: Smooth EHR Transitions and Enthusiastic AI Adoption with Heather Nelson and Sue Schade Aug 08, 2024

    August 8, 2024: Sue Schade, Principal of StarBridge Advisors, interviews Heather Nelson, SVP and CIO at Boston Children's Hospital, about the transformative power of technology in healthcare. Heather shares insights from Boston Children's recent transition to an all-Epic EHR system, highlighting the significance of internal resource utilization and the challenges of governance and willingness to change. She emphasizes the importance of connected care, the role of AI in driving transformation, and the future of ERP systems. How does Boston Children's approach to integrating advanced technologies like 5G networks and Gen AI impact patient care and operational efficiency? What are the broader implications of unifying practice and platforms in a complex healthcare environment? Heather's reflections on leadership, resource management, and continuous improvement offer a comprehensive view of navigating large-scale IT implementations in healthcare. Tune in to explore the strategies behind Boston Children's innovative tech solutions and their journey toward enhancing patient and provider experiences.

    Key Points:

    • 02:18 Boston Children's Hospital Overview
    • 03:18 Transition to EPIC: Project Mosaic
    • 12:23 Future Plans: ERP Modernization
    • 23:17 AI Sandbox
    • 30:59 Top Priorities for the Future

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    TownHall: Addressing Health Disparities Through Innovation with Albert Villarin and Michael Poku Aug 06, 2024

    August 6, 2024: Dr. Albert Villarin, VP and CMIO of Nuvance Health, hosts Dr. Michael Poku, Chief Clinical Officer at Equality Health, to explore the transformative role of social determinants of health and AI in healthcare. Dr. Poku delves into how non-medical factors significantly influence health outcomes and discusses Equality Health’s mission to narrow health disparities in Medicaid populations. How can AI be harnessed to address the social determinants of health effectively? What are the practical applications of SDOH data in improving health equity? Dr. Poku outlines principles for leveraging SDOH data, emphasizing the integration of actionable data across care continuums and empowering community-based organizations. How can technology and the human touch be balanced to maintain humanity in healthcare? This episode invites listeners to consider the potential of AI to transform healthcare while preserving the essential human connection in patient care.

    Key Points:

    • 01:36 Understanding Social Determinants of Health
    • 03:54 Leveraging AI to Address SDOH
    • 11:46 Future of Equality in Healthcare

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    Keynote: Patient Engagement and The Evolving Role of the CIO with Tressa Springmann Aug 01, 2024

    August 1st, 2024: Tressa Springmann, SVP, CIO, and CDO for LifeBridge Health, explores the dynamic and evolving role of the CIO in healthcare. Tressa shares her unique journey from biochemistry research to healthcare IT leadership, emphasizing mentorship's critical role and adaptability's importance in career development. As they discuss digital transformation, Tressa highlights LifeBridge Health's innovative digital front door strategy and its unexpected successes, such as the touchless check-in process that streamlined operations and enhanced patient engagement. How does the CIO balance the need for technological innovation with organizational change management? What are the challenges and opportunities presented by AI in healthcare? And how can healthcare organizations ensure effective digital transformation while maintaining high standards of care and patient satisfaction? Tressa’s insights provide a roadmap for navigating these complex issues, making this episode a must-listen for healthcare leaders aiming to drive impactful change.

    Key Points:

    • 01:24 Meet Tressa Springmann: Career Journey
    • 02:01 The Evolving Role of the CIO
    • 08:33 Digital Transformation in Healthcare
    • 17:59 AI and Technology Governance
    • 23:46 Empowering Patients and Clinicians

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    Solution Showcase: ServiceNow on Automation and Efficiency with Drew Koerner and Muhammad Siddiqui Jul 31, 2024

    July 31, 2024: Bill Russell hosts a solution showcase with Drew Koerner, Healthcare CTO at ServiceNow, and Muhammad Siddiqui, CDO and CIO of Reid Health, on the transformative power of digital automation in healthcare. The conversation delves into the practical applications of ServiceNow in healthcare IT, addressing how it streamlines workflows, reduces manual tasks, and enhances patient care experiences. How can automating routine processes improve efficiency in healthcare systems? What role does ServiceNow play in unifying disparate systems and creating a centralized hub for healthcare operations? The guests explore the integration of ServiceNow with EHR systems like Epic and Workday, highlighting real-world examples such as optimizing discharge processes and managing medical devices.

    Key Points:

    • 00:34 The Importance of Provider Experience
    • 01:11 Digital Transformation with ServiceNow
    • 02:38 ServiceNow in Action: Real-World Applications
    • 06:04 Innovative Use Cases and Future Plans
    • 12:46 Conclusion and Final Thoughts

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    TownHall: Nursing Shortages, Virtual Nursing, and Burnout with Kelsey Reed and Jake Lancaster Jul 30, 2024

    July 30, 2024: Jake Lancaster, CMIO of Baptist Memorial, and Kelsey Reed, Director of Patient Care from Phoebe Putney Health System, delve into the critical issue of nursing shortages and burnout. How are healthcare organizations like Phoebe addressing the exacerbated challenges post-pandemic? What innovative strategies are being implemented to support overburdened nurses? Kelsey Reed shares Phoebe's journey of adopting virtual nursing to offload administrative tasks, enhance patient care, and improve nurse engagement. How effective are these virtual models in practice, and what have been the measurable impacts on quality metrics and patient satisfaction? She also discusses how she is rolling out technology like MEDITECH Expanse Point of Care to lessen the burden on nurses by enabling documentation from smartphone devices.As Phoebe continuously looks ahead, what other cutting-edge initiatives are being planned to further support healthcare staff and improve patient outcomes?

    MEDITECH's Nursing solutions

    Learn more about MEDITECH Expanse

    Key Points:

    • 01:01 Kelsey Reed on Nursing Shortages
    • 03:22 Implementing Virtual Nursing at Phoebe
    • 15:18 Addressing Nursing Burnout and Turnover
    • 19:35 Future Innovations at Phoebe

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    Keynote: Educating Families, Third-Party Risk, and Cybersecurity Compliance with Alan Cain Jul 25, 2024

    July 25, 2024: Alan Cain, the CISO of the Rail Delivery Group in the UK joins for this Keynote episode. With his extensive background in cybersecurity, he discusses the lessons that can be found in UK cyber regulations when applied to healthcare systems. Alan's insights into supply chain management, third-party risk, and the importance of proactive monitoring raise essential questions about the robustness of current cybersecurity practices. What measures can organizations take to ensure continuous compliance rather than mere certification? Alan also touches on the human element of cybersecurity, including the significance of educating clients and their families. How does this holistic approach contribute to overall security? This episode prompts listeners to reflect on their cybersecurity strategies and the importance of a collaborative and comprehensive approach.

    Key Points:

    • 00:00 Meet Alan Cain: Background and Expertise
    • 01:48 Cybersecurity in the Rail Industry
    • 04:12 Supply Chain Management and Third-Party Risk
    • 11:12 Training and Education in Cybersecurity
    • 18:56 Final Thoughts and Key Takeaways

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    Solution Showcase: Exploring Cloud Solutions With CDW, Children’s Health, and Cook Children’s Jul 24, 2024

    July 24, 2024: Tom Stafford (Healthcare CTO at CDW), Chris Akeroyd (Executive VP and CIO of Children’s Health), and Theresa Meadows (SVP and CIO of Cook Children’s) join Bill for a Solution Showcase. They discuss how initial cloud enthusiasm meets real-world challenges, such as data retrieval issues and vendor lock-in, and how these experiences shaped their current strategies. What lessons can be drawn from early cloud adoption missteps, and how do healthcare organizations ensure security and flexibility in their cloud architecture today? As they navigate the shift from traditional data centers to cloud-based solutions, how do they balance innovation with the practical needs of healthcare delivery?

    Key Points:

    • 00:52 Early Cloud Adoption Challenges
    • 02:26 Strategic Cloud Migration
    • 04:47 Cloud Security and Governance
    • 16:25 Staff Transition and Training
    • 22:15 Future of Data Centers and Cloud

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    Interview In Action: Empowering Clinicians and Seamless Integration with Michael Robinson Jul 23, 2024

    July 23, 2024: In this Executive Interview Bill Russell is joined by Michael Robinson, VP of Healthcare Solutions for the Americas at Omnissa, to explore the evolution of Omnissa. How does Omnissa's independence from Broadcom enable greater agility and innovation in healthcare IT solutions? What impact will their emphasis on a seamless, secure, and efficient digital foundation have on both patient and employee experiences? The discussion delves into the integration of generative AI in healthcare, the benefits of a holistic platform over point solutions, and the critical alignment with EHR vendors like Epic. As healthcare systems strive for pre-pandemic financial stability, can these advanced technologies truly streamline operations and enhance user experiences without increasing complexity? Listen in to discover how Omnissa is positioning itself as a pivotal player in transforming healthcare IT.

    Key Points:

    • 00:00 Michael Robinson and Omnissa's Mission
    • 03:46 Transition and Contracts
    • 05:45 Efficiency and AI
    • 09:16 Clinician Experience and Closing Remarks

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    TownHall: Navigating Tough Vendors and Finding Real Partners with Sue Schade and Pam McNutt Jul 23, 2024

    July 23, 2024: Sue Schade, Principal of StarBridge Advisors, interviews Pam McNutt, SVP and CIO at Methodist Health System, to delve into her 31-year tenure and the evolution of the organization. They explore what has driven Methodist's growth in the competitive Dallas-Fort Worth market and the impact of AI on both clinical and administrative operations. How do AI advancements in biomedical engineering and physician productivity tools shape the future of healthcare? Pam also addresses the pressing issue of vendor partnerships amidst widespread acquisitions—how do CIOs balance financial prudence with technological innovation? The conversation highlights Methodist's strong family culture and Pam's advocacy for healthcare IT policy involvement. What role should CIOs play in shaping industry regulations?

    Key Points:

    • 00:00 Guest Introduction: Pam McNutt
    • 01:25 Pam McNutt's Journey at Methodist Health
    • 05:18 Current Priorities and Innovations at Methodist
    • 12:13 Vendor Relationships and Challenges
    • 16:48 Workforce Challenges and Future Outlook

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    UnHack (the Podcast): Regulation Realities - Navigating New Norms in Cybersecurity Jul 22, 2024

    UnHack (the Podcast): Regulation Realities - Navigating New Norms in Cybersecurity

    July 22, 2024: In this episode of Unhack the Podcast, Drex DeFord brings together top healthcare CISOs to discuss the evolving landscape of cybersecurity regulations and how healthcare organizations prepare to meet these new requirements. Featuring insights from Jason Elrod, Jigar K., Greg Garneau, and Aaron Weismann, the discussion covers challenges such as impending regulations, government mandates, and the importance of standardizing cyber performance goals. Special guest Sarah Richardson joins the conversation to provide additional perspectives on regulatory impacts and strategies for maintaining robust cybersecurity practices in healthcare.

    Key Chapters:

    • 00:05 Introduction
    • 00:35 Cyber Regulation in Healthcare
    • 03:48 Jason Elrod CISO Multicare
    • 08:37 Jigar Kadakia CISO Emory Healthcare
    • 11:22 Greg Garneau CISO Hospital Sisters Health System
    • 16:11 Aaron Weismann CISO Main Line Health
    • 18:40 Wrap Up with Sarah Richardson
    • 34:37 Outro

    Remember, Stay a little paranoid.

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    Keynote: NFL's Digital Athlete Project, Change Champions, and Health Insights with Jennifer Langton Jul 18, 2024

    July 18, 2023: Reid Stephan, VP and CIO of St. Luke’s Health System, interviews Jennifer Langton, the Senior Vice President of Health and Innovation at the NFL. The conversation delves into Jennifer's fascinating career journey, the transformative Digital Athlete Project, and the innovative use of AI to enhance player health and safety. How is the NFL working to leverage data to predict and prevent player injuries? What are the implications of integrating vast amounts of data for player health? Jennifer shares her passion for technology and explains the intricacies of implementing these advanced systems. The episode also explores the challenges of change management in a competitive environment and the broader implications of these technologies beyond sports. What can healthcare leaders learn from the NFL's approach to data-driven insights and injury prevention?

    Key Points:

    • 00:00 Meet the Host and Guest
    • 01:35 Jennifer Langton's Career Journey
    • 04:54 The NFL's Digital Athlete Project
    • 11:24 Insights and Applications in Healthcare
    • 24:36 Future Opportunities and Final Thoughts

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    TownHall: Nurse Navigation and Chronic Care with Brooke Brown and Karla Arzola Jul 16, 2024

    July 16, 2024: In this episode of TownHall, Karla Arzola, CIO of Rocky Mountain Human Services, welcomes Brooke Brown, nurse navigator at Magnolia Regional Center, to discuss the challenges and successes of implementing a nurse navigation program for congestive heart failure patients. How does bridging the gap between inpatient and outpatient care improve patient outcomes? What are the key factors driving hospital readmissions, and how can healthcare providers better support patients in managing chronic conditions at home? Brooke shares insights into the effectiveness of follow-up calls and personalized care plans, emphasizing the importance of patient education and continuous support. As the conversation unfolds, Brooke reflects on the collaborative efforts required to build a successful program and the potential for expanding these practices to other chronic conditions. What lessons can be learned from Magnolia's approach, and how can other healthcare organizations replicate their success?

    Key Points:

    • 00:00 Meet Brooke Brown: Nurse Navigator
    • 02:18 The Nurse Navigation Program
    • 07:04 Empowering Patients Through Education
    • 10:26 Leveraging Technology for Better Outcomes
    • 15:38 Future Directions and Closing Remarks

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    Flourish: Joe Scarlett on Ethical Leadership, Empowerment, and Transforming Tractor Supply Jul 15, 2024

    July 15, 2024: In this episode of Flourish, host Sarah Richardson sits down with Joe Scarlett, former CEO and chairman of Tractor Supply Company. Joe shares his journey from leading Tractor Supply through its IPO to founding the Scarlett Leadership Institute. He discusses the importance of ethics in business, empowering employees, and leveraging data for strategic decisions. Joe also offers insights on building a strong business culture, overcoming leadership challenges, and the future of business leadership. You can tune in for actionable advice and inspiring stories from a seasoned leader.

    Key Points:

    • 00:32 Introduction to Joe Scarlett's Career
    • 01:34 The Scarlett Leadership Institute
    • 03:37 Ethics and Empowerment in Business
    • 08:49 Transforming Tractor Supply Company
    • 12:56 Leadership Insights and Future Outlook
    • 19:23 Corporate Jet: Southwest Airlines

    Stay connected, stay curious, and keep flourishing.

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    Keynote: Mentorship, Diversity, and Upcoming SOAR Event with Rebecca Woods Jul 11, 2024

    July 11, 2024: Rebecca Woods, CEO & Founder of Bluebird Leaders, dives into the inspiring journey and mission behind Bluebird Leaders. Rebecca shares the origins of Bluebird, stemming from her experiences as a young CIO and the need to create a supportive community for women in healthcare IT. How can healthcare leaders better support women in IT and healthcare? What impact does mentorship and networking have on career growth? The discussion delves into the SOAR conference, focusing on "Healthy You, Healthy Leader," and integrating personal well-being with professional development. This episode explores the broader implications of mentorship, collaboration, and holistic health in shaping future leaders.

    Key Points:

    • 00:00 Introduction and Overview
    • 00:58 The Genesis of Bluebird Leaders
    • 02:08 SOAR Conference and Future Plans

    Want to join This Week Health at this year's SOAR event? Register now: https://thisweekhealth.com/soar/

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    Townhall: Empowering the Clinician Holistic Healthcare Solutions with Michael Ng and Reid Stephan Jul 09, 2024

    July 9, 2024: Reid Stephan, VP and CIO of St. Luke’s Health System, and Michael Ng, CEO and Co-Founder of Ambience Healthcare, dive deep into the transformative potential of AI co-pilots in healthcare, specifically focusing on ambient scribing. How can AI scribing shift the balance, allowing clinicians to spend more time on patient care? The discussion explores the diverse needs across specialties and the challenge of creating tailored solutions for each. What does it mean for AI scribing to move beyond a point solution to a comprehensive platform addressing pre-charting and post-visit workflows? How can healthcare leaders ensure they select the right AI partner to achieve these goals? This episode examines the current state of AI scribing and envisions a future where AI drives comprehensive care transformation, improving clinician satisfaction and patient outcomes.

    Key Points:

    • 00:42 Meet Michael Ng: Journey and Mission of Ambience Healthcare
    • 02:25 The Impact of Ambient Scribing on Healthcare
    • 05:36 Challenges and Innovations in AI Scribing
    • 12:50 Future of AI in Healthcare and Conclusion

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    Keynote: Leadership Longevity, Team Building, and Smooth Implementations with Michael Restuccia Jul 04, 2024

    July 4, 2024: Michael Restuccia, SVP and CIO of Penn Medicine, explores the complexities and triumphs of leading a major academic medical center's IT department for over 17 years. How does one maintain momentum and innovation over such a long tenure? Michael delves into the importance of building a strong, mission-driven team and fostering a collaborative culture, especially in a hybrid work environment. They discuss the challenges of balancing budgets, the evolution of electronic health records, and the cautious yet optimistic approach to integrating AI in healthcare. What qualities make a successful team member in such a demanding field, and how do you retain top talent amidst fierce competition? Michael also shares insights into how technology can reduce administrative burdens for clinicians, improve patient care, and drive operational efficiency. This conversation provides a deep dive into the strategic thinking required to navigate the ever-evolving landscape of healthcare IT.

    Key Points:

    • Leadership Challenges
    • Team Building
    • Budget Management
    • EHR Evolution
    • Technology Integration

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    Keynote: Legacy Systems, Clinician Burnout, and Change Management with David Ingham Jun 27, 2024

    June 27, 2024: David Ingham, CIO at Allina Health, discusses topics surrounding legacy systems and clinician administrative burden. They explore the dual role of Allina One employees and delve into Dave's unique journey from phlebotomist to CIO. The discussion raises important questions: How can the healthcare system minimize the administrative burdens on clinicians? What strategies are effective in reducing "pajama time" for healthcare providers? How can hospitals leverage AI and other technologies to enhance patient and clinician experiences while mitigating risks? David shares insights on the challenges of maintaining a legacy EMR system, the critical role of organizational change management, and the ambitious goal of improving patient rest in hospitals. The episode underscores the importance of balancing technological innovation with patient care and clinician support.

    Key Points:

    • Technology Integration
    • Legacy Systems
    • Clinician Administrative Burden
    • Patient Care Improvement
    • Change Management

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    UnHack (the Podcast) - Cybersecurity Synergy: Strengthening CISO and CTO Partnerships in Healthcare Jun 24, 2024

    UnHack (the Podcast): Cybersecurity Synergy: Strengthening CISO and CTO Partnerships in Healthcare

    June 24, 2024: In this episode of UnHack the Podcast, host Drex DeFord dives deep into the critical relationship between CISOs and CTOs in healthcare. Featuring insights from top cybersecurity leaders, the discussion explores how these key roles can collaborate effectively amidst inherent conflicts. Learn how empathy, open communication, and strategic compromise can lead to stronger cybersecurity programs and better patient outcomes. Don’t miss the post-podcast wrap-up with Shana Hofer as she and Drex analyze the key takeaways and share practical advice for fostering trust and maintaining a balanced relationship.

    Key Points:

    • 0:00 UnHack (the Podcast) 20240624
    • 00:05 Introduction
    • 00:47 The Importance of CISO-CTO Relationships
    • 05:43 Michael Meis (University of Kansas Health System): Healthy Friction
    • 08:27 Hugo Lai (Temple University Health): Proactive Relationship Building
    • 09:13 Dr. Jesse Fasolo (St. Joseph Health): Building Effective Relationships
    • 12:52 Dee Young (UNC Healthcare): Pivotal CISO-CTO Partnership
    • 15:48 Recap with Shawna Hofer (St. Luke’s Health System)
    • 30:38 Outro

    Remember, Stay a little paranoid.

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    Keynote: Bridging Gaps with Virtual Care and Genomics in Rural Health with Brad Reimer Jun 20, 2024

    June 20, 2024: Brad Reimer, CIO of Sanford Health, discusses his perspective on the evolving role of technology in rural healthcare. They explore the distinctions between the CIO and CDO roles and the importance of cohesive relationships within the C-suite. What are the key differences between traditional IT roles and modern digital leadership? Brad and Bill delve into the challenges and innovations in virtual care, remote patient monitoring, and the transformative potential of AI and computer vision. How can emerging technologies bridge the healthcare gap in rural areas, and what are the economic impacts of virtual care on patients' lives? The conversation also highlights the integration of genomic data into patient care and the delicate balance of adopting new technologies within budget constraints. How do organizations prioritize innovation while maintaining financial prudence? This insightful discussion sheds light on the future of healthcare delivery in rural settings and the strategic vision required to drive meaningful change.

    Key Points:

    • Technology integration challenges
    • Virtual care innovation
    • Digital divide solutions
    • Rural Healthcare
    • Fostering Innovation

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    TownHall: Refining Digital Health and Thinking Outside the Box With Joey Seliski and Ashis Barad Jun 18, 2024

    June 18, 2024: Reid Stephan, VP and CIO of St. Luke's Health System, interviews Dr. Ashis Barad MD, CDIO, and Joey Seliski, Director of Operations and Strategy (Digital Health), from Allegheny Health Network. They discuss the transformative potential of ambient listening technologies like AI scribes, questioning how these tools can improve note quality and diagnosis accuracy without merely increasing clinician workload. What does it mean to truly humanize healthcare through technology, and how can we balance the excitement of digital health innovations with the necessity of practical, ROI-driven implementations? Ashis and Joey share their experiences and predictions, diving into the evolving role of clinicians in an AI-enhanced landscape and the impact of personalized patient engagement on care outcomes.

    Categories: Digital Health & Emerging Technology

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    Flourish: Redefining Success - Lisa Esch's Story of Transformation and Fractional Leadership Jun 17, 2024

    Flourish: Redefining Success - Lisa Esch's Story of Transformation and Fractional Leadership

    June 17th, 2024: In the first episode of 'Flourish,' host Sarah Richardson explores the forefront of healthcare innovation with guest Lisa Esch, a seasoned digital transformation and strategy executive. The discussion covers Lisa's journey from her role at NTT Data Services to founding Advisory.Studio, focusing on the challenges and opportunities of fractional executive work. They delve into the issues of ageism, the importance of networks in career transitions, and the potential of generative AI in transforming healthcare operations. Key topics include the significance of a clear value proposition for startups, the impact of emerging technologies, and strategies for reducing administrative burdens in healthcare.

    Key Points:

    • 0:00 Flourish: Redefining Success: Lisa Esch's Story of Transformation and Fractional Leadership
    • 00:33 Introduction to the Guest
    • 04:31 Navigating Ageism in the Workplace
    • 06:27 The Rise of Fractional Work
    • 15:15 Challenges and Opportunities for Startups
    • 24:12 Point Solutions and Business Transformation
    • 25:37 The Role of the CIO in AI Strategy
    • 28:09 The Evolution of EMRs and Organizational Change
    • 29:14 The Importance of a Clear AI Strategy
    • 31:59 Speed Round: Healthcare Technology and Automation
    • 34:33 Challenges and Hopes for Healthcare Interoperability
    • 36:41 Conclusion and Final Thoughts

    Stay connected, stay curious, and keep flourishing.

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    Keynote: Merging Cultures, AI Innovations, and Epic Milestones with Jason Joseph Jun 13, 2024

    June 13, 2024: Jason Joseph, Chief Information and Digital Officer at Corewell Health, talks about the monumental digital transformation following the merger of Spectrum Health and Beaumont. How does Corewell navigate the complex integration of cybersecurity, infrastructure, and core applications? What challenges arise in standardizing workflows across diverse hospital systems, and how does the organization plan to optimize its One Epic ecosystem? Jason also explores the role of AI in healthcare, pondering its potential to revolutionize call centers, home health, imaging, and patient and clinician experiences. What are the implications of ambient computing for clinicians, and how does it alleviate their documentation burdens? Finally, Jason reflects on leadership qualities vital for driving innovation in healthcare IT, emphasizing accountability, humility, and teamwork. As Corewell lays the foundation for future advancements, what strategic initiatives will shape its path forward?

    Key Points:

    • Digital Transformation Milestones
    • One Epic Ecosystem
    • AI Integration Strategies
    • Leadership in Healthcare IT
    • Patient and Clinician Experience

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    TownHall: AI Governance, Practical Applications, and Financial Constraints with Clara Lin Jun 11, 2024

    June 11, 2024: Zafar Chaudry, CDO & CIO at Seattle Children's, speaks with Clara Lin, CMIO and Associate VP at Seattle Children's. They explore whether AI is a real help or just hype by discussing its practical applications and the risks involved. How can AI be integrated without compromising patient safety? What governance structures are essential to mitigate AI-related risks? How do we balance the high costs of AI innovation with the financial constraints of healthcare systems? The episode also highlights the evolution of AI use cases, emphasizing the need for a strong governance framework and the importance of clinician involvement in designing and implementing of AI solutions.

    Categories: Emerging Technologies & Governance

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    Keynote: AltaMed's Digital Shift, Managed Care, and Clinical Informatics with Dr. Eric Lee Jun 06, 2024

    June 6, 2024: Dr. Eric Lee, the Medical Director of Clinical Informatics at AltaMed, engages in a deep dive into the integration of technology and healthcare services at one of the nation's largest federally qualified health centers. They explore how AltaMed leverages its position to manage care for a vast and diverse patient base across L.A. and Orange Counties. How does the implementation of technological innovations like EPIC's Chronicles claims loader and digital tools address quality measures and improve patient outcomes? What strategies does AltaMed employ to navigate the challenges of Medi-Cal expansions and the integration of clinical informatics? These questions are explored, shedding light on the practical implications of digital transformation in a healthcare setting focused on underserved communities.

    Key Points:

    • Digital Transformation Journey
    • Managed Care Challenges
    • Clinical Informatics Integration
    • Serving Impoverished Communities
    • Adapting EHR Systems

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    Interview in Action: Unified Security and Budget Constraints with George Pappas and Scott Mattila Jun 05, 2024

    June 5, 2024: George Pappas, CEO, and Scott Mattila, CSO, from Intraprise Health delve into the intricacies of healthcare security. They explore how Intraprise Health aims to simplify and unify risk management for healthcare organizations. With a strong emphasis on automation and comprehensive service offerings, they tackle the pressing question: How can healthcare entities maintain high-level security amidst ever-evolving threats and budget constraints? The discussion also highlights the challenges faced by operational leaders in maintaining continuous security post-certification, and the critical need for a holistic approach to risk unification. Drex DeFord facilitates this insightful conversation, prompting reflection on how organizations can prioritize and manage diverse security needs effectively

    TownHall: Transitioning from a Fragmented Pharmacy to Simple Semantic Data with Colin Banas, MD Jun 04, 2024

    June 4: Today on TownHall we are taking a look back at a previously released episode. In this episode Mark Weisman, CIO and CMIO at TidalHealth interviews Colin Banas, MD, Chief Medical Officer at DrFirst, Inc. about the importance of having accurate medication lists for patients. How can we get to medication list interoperability in a fragmented pharmacy participation landscape? Is relying on pharmacy techs the answer and what are their drawbacks? On a journey to absolve the complexities in today’s interoperability, Dr.First’s mission is to utilize AI so that data is semantically interoperable first and foremost. What does the future look like with this technology in place?

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    Keynote: Transforming Healthcare Through WayFinding AI Technology with Glen Tullman May 30, 2024

    May 30, 2024: Glen Tullman, CEO of Transcarent, explores the paradigm shift in healthcare through innovative uses of AI and human interaction. How does the introduction of Transcarent’s new AI product WayFinding redefine patient navigation and care delivery? Can this technology-driven approach significantly lower healthcare costs while improving the quality of service? As they delve into the impact of generative AI on privacy and the seamless integration of diverse healthcare services, the discussion prompts listeners to consider whether the healthcare industry is ready for such a transformation. This conversation not only highlights the potential of AI in healthcare but also questions its implications on the traditional healthcare models.

    Key Points:

    • WayFinding: AI Technology
    • Bold Innovation
    • Patient Experience
    • Clinician Workload
    • Healthcare Finance

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    TownHall: Digital Transformation, AI, and Data Management with Joel Vengco May 28, 2024

    May 28: Today on TownHall Sue Schade, Principal at StarBridge Advisors talks with Joel Vengco, SVP and Chief Information & Digital Officer at Hartford HealthCare. They discuss Joel’s journey in his role, Hartford HealthCare’s commitment to digital transformation, and the strategies involved in modernizing their infrastructure. Joel shares insights on the importance of data management, the role of AI in healthcare, and the unique leadership structure he's implemented to drive innovation. Tune in to hear about Hartford HealthCare's approach to being within "zero miles" of their community and how they're leveraging technology to enhance patient care and operational efficiency. What ethical considerations should be prioritized when integrating AI in healthcare? How can a culture of continuous learning be fostered in the face of rapid technological advancements?

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    Keynote: Governance, Culture, and Cancer Care Innovations with Buddy Hickman May 23, 2024

    May 23, 2024: Delve into the nuanced world of healthcare technology through the lens of Buddy Hickman, the Chief Digital and Information Officer at Roswell Park Comprehensive Cancer Center. As Buddy shares insights from his first 100 days at Roswell and reflects on his extensive experience in the field, they explore the unique challenges and innovations specific to cancer care technology. How does governance influence the efficiency and effectiveness of IT in healthcare? What role does digital transformation play in enhancing patient care at a cancer center? And, as healthcare technology evolves, what are the implications for data management and AI in improving patient outcomes? These thoughtful considerations frame our discussion, providing an inside look at the intersection of technology and patient care in specialized medical settings.

    Key Points:

    • Governance in Healthcare
    • Cancer Center Challenges
    • AI and Data Management
    • Upcoming Health Professionals
    • Overburdening IT

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    TownHall: Employee Engagement and Fostering Collaboration with Pamela Saechow May 21, 2024

    May 21: Today on TownHall Karla Arzola, Chief Information Officer at Rocky Mountain Human Services speaks with Pamela Saechow, CEO at Ellit Groups and former CIO. Originating from Laos and emigrating to the U.S. at a young age, Pamela's story is filled with rich experiences from across various healthcare organizations, where she has been a relentless advocate for patient care and technological innovation. As a leader, how does one rebuild a disengaged and high-turnover team from the ground up? What are the secrets behind successful employee engagement committees, and how do they consistently foster an inclusive and collaborative environment? Pamela shares insightful strategies on how to create a culture that values diversity and continuous learning. How crucial is the role of knowledge sharing within an IT department, and what are the most effective ways to implement that?

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    UnHack (the Podcast): From Sports to Christmas Movies - Unhack Cybersecurity with Analogies May 20, 2024

    May 20, 2024: Join host Drex DeFord on "Unhack the Podcast" as we explore the art of communicating complex cybersecurity issues through engaging and relatable analogies. Hear from a lineup of seasoned CISOs from top healthcare organizations as they share their unique stories, ranging from boxing metaphors to cinematic references, to illustrate the nuances of cyber risk, resilience, and strategy. Whether it's understanding risk-based prioritization with bar fight analogies or increasing cybersecurity budgets with fortune cookies, this episode offers a creative twist on technical explanations. Dive into these insightful narratives and learn how to convey technical security concepts in terms everyone can grasp.

    1. Nate Couture, CISO at University of Vermont Medicine

    2. Kathy Alexion, formerly the CIO at the Bill and Melinda Gates Foundation

    3. Brian Cayer, CISO at USC Keck Medicine

    4. Gary Chan, CISO at SSM

    5. Jason Elrod, CISO at MultiCare

    6. Steven Ramirez, CISO at Renown

    7. Shauna Hofer, CISO at St. Luke's in Boise

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    Keynote: Defending Health Data: The Rubrik & Microsoft Alliance for Cyber Resilience May 16, 2024

    May 16, 2024: In this Keynote, we feature the Rubrik/Microsoft Webinar. This webinar will provide insights from Ryan Baker (Rubrik), Rick Bryant (Rubrik) and David Houlding (Microsoft) on the latest cybersecurity threats and trends. Learn how Rubrik and Microsoft's combined forces offer a unique approach to data security and discover how leading health systems are successfully implementing these solutions. By attending this webinar, you'll equip yourself with the knowledge to lead your organization through the complexities of healthcare cybersecurity, ensuring the protection of sensitive patient data. Healthcare IT professionals face increasing cyber threats. With patient data at risk, the need for advanced, reliable security solutions has never been more critical. Rubrik and Microsoft have teamed up to offer an integrated solution that addresses these challenges head-on. Together, they provide a robust, scalable platform for healthcare data protection.

    Key Points:

    • CyberSecurity
    • Data Security
    • Scalable Platforms

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    TownHall: Precision Health, Bioconvergence and Succession Readiness with Paul Browne May 14, 2024

    May 14: Today on TownHall Sue Schade, Principal at StarBridge Advisors talks with Paul Browne, SVP and Chief Information Officer at Henry Ford Health System. As he shares his journey through the healthcare technology industry and the strategic plan at Henry Ford, key questions surface. How are we redefining patient and workforce engagement in this digital age? How does the idea of 'precision health' disrupt traditional healthcare models and what does this mean in building a more personalized patient-care approach? And importantly, as we innovate healthcare cost structures and experience labor cost rises, how does the role of CIO evolve in terms of workforce development and succession readiness?

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    Keynote: Generating Meaningful and Long Lasting Outcomes With Christopher Longhurst May 10, 2024

    May 10, 2024: In this episode of Keynote, Dr. Christopher Longhurst, Chief Medical Officer and Chief Digital Officer at the UC San Diego, in a deep dive into the transformative impact of AI in healthcare. Chris shares insights into real-world applications of AI, emphasizing the importance of process redesign and ongoing monitoring in achieving meaningful outcomes. From enhancing patient care through AI-driven sepsis detection to the ethical considerations in deploying AI in clinical settings, the conversation delves into the complexities and potential of AI in revolutionizing healthcare delivery. Thought-provoking questions emerge: How can healthcare leaders navigate the AI journey amidst resource constraints? What role does transparency play in ensuring the safe and ethical integration of AI? And what implications does AI have for the future of healthcare delivery and patient outcomes?

    Key Points:

    • AI and Clinicians
    • Process Redesign
    • Patient Outcomes
    • Clinician Burnout
    • AI Patient Monitoring

    AI principles

    • UCSD Health - https://healthinnovation.ucsd.edu/our-principles
    • White House statement endorsed by UCSD - https://www.whitehouse.gov/briefing-room/blog/2023/12/14/delivering-on-the-promise-of-ai-to-improve-health-outcomes/

    Sepsis AI

    • Press release - https://today.ucsd.edu/story/study-ai-surveillance-tool-successfully-helps-to-predict-sepsis-saves-lives
    • Nature paper https://www.nature.com/articles/s41746-023-00986-6 (“Impact of a deep learning sepsis prediction model on quality of care and survival”)
    • Nature editorial https://www.nature.com/articles/s41746-024-01066-z (“Integrating AI into Health Systems: More Than Just the Algorithm”

    Generative AI pilot to answer patient messages

    • Original announcement April 17, 2023 - https://www.fiercehealthcare.com/health-tech/himss23-epic-taps-microsoft-integrate-generative-ai-ehrs-stanford-uc-san-diego-early
    • Press release on outcomes study, April 15, 2024 - https://today.ucsd.edu/story/study-reveals-ai-enhances-physician-patient-communication
    • JAMA Open paper - https://jamanetwork.com/journals/jamanetworkopen/fullarticle/2817615 (“AI-Generated Draft Replies Integrated Into Health Records and Physicians’ Electronic Communication”)

    Jacobs Center for Health Innovation

    • JCHI website - https://healthinnovation.ucsd.edu/
    • San Diego Union Tribune article about the JCHI launch - https://www.sandiegouniontribune.com/news/health/story/2023-05-05/ucsd-health-plans-home-for-cutting-edge-innovation-at-jacobs-medical-center

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    TownHall: Epic Implementation, Staff Retention, and AI to Improve IVR with Robert Eardley May 07, 2024

    May 7: Today on TownHall Sue Schade, Principal at StarBridge Advisors talks with Robert Eardley, SVP and Chief Information Officer at University Hospitals. They discuss EHR migrations, current focuses at UH, and future plans in healthcare technology. We delve into the major projects at University Hospitals, including application decommissioning and legacy data management, the move to Azure, and an impressive EPIC stabilization and benefit achievement stabilization initiative. Specifically, how is the hospital utilizing an interactive voice agent (IVA) system to enhance patient interactions? How are they overcoming workforce challenges in an increasingly digital world? Dive into these captivating topics and more in our enlightening discussion with Robert.

    Read the article mentioned in this episode: https://www.beckershospitalreview.com/ehrs/university-hospitals-projects-100m-annual-benefit-from-ehr-install.html?origin=CIOE&utm_source=CIOE&utm_medium=email&utm_content=newsletter&oly_enc_id=7098A7394467F7R

    Keynote: Digital Transformation, AI, and the Future of Pediatric Care with Shakeeb Akhter May 03, 2024

    May 3, 2024: Shakeeb Akhter, Chief Digital & Information Officer of Children's Hospital of Philadelphia, delves deep into the intricate workings and developments at the oldest pediatric institution in the country. Ahkter unfolds the tripartite mission of research, education, and high-quality clinical care of Children's Hospital. The conversation explores how they are utilizing AI and Automation, digitizing care models, and enhancing digital experience to improve patient care and healthcare accessibility. Moreover, Akhtar provides insight into their successful implementation of digital workflow, transformation and data-driven approach—a leading example for many healthcare institutions. So, when we think about harnessing data for improving healthcare, what image does Children's Hospital of Philadelphia bring to mind?

    Key Points:

    • AI and Automation
    • Digitization of Care
    • Data-Driven Healthcare
    • Effective Workflow Implementation

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    Keynote: Welcome to This Week Health Sarah Richardson May 01, 2024

    May 1, 2024: In this special keynote of This Week Health, Bill Russell talks with Sarah Richardson, the newly appointed President, 229 Executive Development Community for This Week Health. She brings a vibrant energy and wealth of expertise from her extensive career in healthcare technology. They discuss her motives behind the transition and touch on the importance of fostering effective networking and collaboration in the industry. As they delve deeper into our conversation, they ask thought-provoking questions like, why does the healthcare industry need continual executive development? What transportation does Sarah's background in technology and hospitality sector offer to the industry? And how does her move align with her passion for creating positive changes in the industry?

    Key Points:

    • Sarah’s Role Transition
    • Executive Development
    • Transformative Leadership
    • Power of Collaboration

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    TownHall: International Consulting, Mergers and Acquisitions, and Change Management with Russ Hinz Apr 30, 2024

    April 30: Today on TownHall Jeffrey Cleveland, Chief Medical Information Officer, SE Region at Advocate Health speaks with Russ Hinz, Vice President Strategic Partnerships at Advocate Health. We delve into Hinz's journey from a nurse to a strategic leader in one of the largest not-for-profit healthcare systems in the country, highlighting the significant role of mergers and acquisitions as well as his contributions to the improvement of technology integration within the healthcare setting. The discussion further unpacks Russ's guiding principles for successful leadership, the challenges in harmonizing digital health records platforms during mergers, and invaluable insights into the current trends, challenges, and opportunities in the IT space both nationally and internationally. Why are people and process changes the focus of integrations over technology? Can European countries leapfrog the U.S in terms of utilizing digital health records without policy incentives?

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    Keynote: Cultivating Real Impact Through Leadership and Focus with Chuck Podesta Apr 26, 2024

    April 26, 2024: In this episode, Chuck Podesta, CIO of Renown Health, delves into the intricacies of healthcare IT leadership, particularly the challenges of budget management and the responsible implementation of emerging technologies like AI. Podesta shares his experiences and strategies for transitioning from a 7% to a 4% budget, emphasizing the importance of aligning IT investments with organizational goals. He also discusses the need for education, governance, and collaboration to ensure the successful integration of AI into healthcare systems. Thought-provoking questions arise: How can CIOs balance budget constraints while driving innovation? What role should education play in preparing healthcare leaders for the AI revolution? How can organizations navigate the pressure to adopt trendy technologies while prioritizing value and patient care?

    Key Points:

    • Healthcare IT Budgeting
    • Responsible AI Implementation
    • Organizational Governance
    • Leadership
    • At Home Solutions

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    Interview in Action @ HIMSS '24: The Acceleration of Healthcare with Jason Taylor Apr 24, 2024

    April 24: In this insightful episode, Drex DeFord, President, 229 Risk & Security at This Week Health is joined by Jason Taylor, Senior Vice President, Growth with Panda Health, who delves into the complexities and nuances of integrating digital health solutions within healthcare systems. With a rich background in tech and a deep understanding of healthcare's unique challenges, Jason shares his journey from IBM to leading efforts at Panda Health to demystify digital health for providers. But what drives a tech veteran to pivot towards healthcare, and why choose the path less traveled? Jason's narrative reveals a mission-driven approach, emphasizing the real, tangible impact digital health can have on both providers and patients. How does Panda Health stand out in a crowded marketplace, and what strategies are they employing to expand their reach and effectively serve health systems of varying sizes? Furthermore, Jason touches on the importance of collaboration within the healthcare industry, a sector where sharing knowledge can significantly uplift the entire community. This episode not only sheds light on Panda Health's innovative solutions and mission but also sparks a broader conversation on the future of digital health and its potential to transform patient care.

    Categories: AI Machine/Learning, Leadership, Cloud

    TownHall: The Benefits and Challenges of AI in Medical Imaging with Larry Sitka Apr 23, 2024

    April 23: Today on TownHall Lee Milligan, MD, Chief Executive Officer at Asbury HealthTech Partners interviews Larry Sitka, EVP & CSIO Enterprise Imaging and AI at PaxeraHealth. Larry shares his insights on the revolutionary integration of AI in medical imaging, along with its challenges and risks. What does it take to get an AI product through FDA approval? What are the expected benefits of introducing AI into medical imaging? What does Larry perceive as some of the security risks of AI in today’s world? Furthermore, we explore the broader implications of AI in healthcare, particularly in improving diagnostic accuracy and patient outcomes. This episode not only highlights innovative strides in AI but also prompts a deeper discussion on the future of healthcare technology.

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    UnHack (the Podcast): Cybersecurity Threats and AI Solutions in Healthcare Featuring Shawna Hofer Apr 22, 2024

    Join host Drex Deford on this inaugural episode of "Unhack the Podcast" as he welcomes Shawna Hofer, CISO at St. Luke's in Boise, for an enlightening conversation on the evolving landscape of AI in healthcare cybersecurity. In this episode, Shawna shares her insights on how AI technologies are transforming both threat dynamics and defense mechanisms within the healthcare sector. Dive into real-world examples of AI applications, learn about the challenges and opportunities these innovations present, and discover what healthcare organizations can do to stay ahead in a rapidly changing cybersecurity environment. Whether you're a cybersecurity professional, healthcare administrator, or tech enthusiast, this discussion will equip you with valuable knowledge on the intersection of AI and healthcare security.

    Key Points:

    • AI in Cybersecurity: Exploration of how AI is used by both defenders and attackers in healthcare cybersecurity.
    • Threat Actors: Insight into the diverse groups targeting U.S. healthcare, including nation-states and ransomware criminals.
    • AI for Defense and Offense: Discussion on AI’s role in automating defensive cybersecurity tasks and enhancing offensive strategies.
    • Impact of Data Breaches: How AI processes stolen data to identify vulnerabilities and potential targets in healthcare systems.
    • Shawna Hofer’s Insights: Key strategies and experiences from Shawna Hofer, CISO at St. Luke's, regarding AI's integration into cybersecurity efforts.

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    Keynote: Unpacking the Practical Impacts of Generative AI on Clinician Workflow with CT Lin Apr 19, 2024

    April 19, 2024: In this episode, Dr. CT Lin, CMIO of UC Health, engages in a thought-provoking discussion about the integration of generative AI in healthcare workflows, sharing insights from his conversations with industry experts. He explores the nuances of clinicians' perceptions of AI-generated notes, the potential impact on patient care, and the delicate balance between automation and human expertise. CT delves into the challenges of customization, the importance of teamwork in optimizing EHR usage, and strategies for mitigating clinician burnout. As the conversation unfolds, listeners are prompted to consider the evolving role of technology in healthcare and its implications for clinician well-being and patient outcomes. How can AI enhance efficiency without compromising quality? What strategies can healthcare organizations implement to foster effective collaboration and innovation? And how can clinicians navigate the complexities of automation while preserving their expertise and autonomy?

    Key Points:

    • AI Voice
    • AI Acceptance
    • Patient Transparency
    • Clinician Burnout

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    Interview in Action @ ViVE '24: IT Solutions with CTG's Christine Blanchard Apr 18, 2024

    April 18: We sat down with Christine Blanchard, Managing Director at CTG, to explore the company's pivotal role in transforming healthcare through technology. How has CTG managed to stay at the forefront of healthcare IT solutions for over 35 years? What are the key strategies that have enabled them to effectively address the diverse needs of their clients in healthcare systems, payers, and life sciences? Moreover, Christine discusses the recent initiatives CTG has undertaken to enhance patient engagement and streamline healthcare operations through advanced IT solutions. This episode not only provides a deep dive into CTG's successful strategies but also offers insights into the future of healthcare IT as envisioned by one of its leading players.

    CTG - https://www.ctg.com/

    Interview in Action @ HIMSS '24: Phishing in Healthcare with Mick Coady Apr 17, 2024

    April 17: In this Interview in Action, Bill Russell talks with Mick Coady, CTO from Armis, to discuss the innovative solutions and strategies Armis employs to tackle the complex challenges of healthcare cybersecurity. How does Armis prioritize and address the myriad of threats facing healthcare institutions today? What makes their approach to asset discovery and vulnerability management stand out in a crowded field of cybersecurity solutions? Furthermore, we explore how Armis recent acquisition of CTCI is set to revolutionize the way healthcare organizations prompt and respond to cyber threats. This conversation not only sheds light on the technical prowess of Armis but also offers a glimpse into the future of healthcare cybersecurity, where predictive models and actionable threat intelligence could significantly alter the landscape of digital health security.

    Categories: Cybersecurity/Privacy

    TownHall: AI, Cloud Integration, and Cautionary Evaluation with Hamed Abbaszadegan, MD Apr 16, 2024

    April 16: Today on TownHall, Brett Oliver, Family Physician and Chief Medical Information Officer at Baptist Health talks with Hamed Abbaszadegan, MD, Physician Executive at Stanson Health. We reconnect with our most popular guest from last year as he navigates us through the complexities of AI and machine learning, natural language processing, and the advancement of large language models. What does AI actually look like in the healthcare industry currently? How are health systems integrating it into their processes and where are they being hesitant? Is the cloud an essential part of this technological evolution and what does it mean for AI in healthcare this year? Could we be stepping into an era of 'cautionary evaluation'? Listen in to get answers to these thought-provoking questions and much more

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    Interview in Action @ HIMSS and VIVE '24: Innovation With Didi Davis and Erica Williams Apr 16, 2024

    April 17: These interviews in action feature Drex DeFord, President, 229 Risk & Security at This Week Health with Didi Davis, VP, Informatics, Conformance & Interoperability of The Sequoia Project from HIMSS 2024 and Sarah Richardson, SVP, Chief Digital & Information Officer of Tivity Health is joined by Erica Williams, Regional Technology Officer of Ascension at ViVE 2024. Didi diving deep into the intricacies of healthcare IT, interoperability, and the transformative work being done at The Sequoia Project. With a rich background spanning 34 years in healthcare IT and a passion for improving data usability. But what does it truly take to make data more usable in the healthcare sector, and how can the Sequoia Project's initiatives, like the Interoperability Matters and the newly launched Data Usability Taking Root, pave the way for a more interconnected healthcare ecosystem? Moreover, how do these efforts contribute to the broader goals of provider-to-provider exchange, public health communication, and empowering consumers in their healthcare journey? Also, Erica Williams navigates through the complexities and aspirations of modern healthcare systems, Erica shares her professional development journey, emphasizing the unpredictable yet invaluable learnings from ViVE. The conversation takes a deep dive into the critical challenge of interoperability within healthcare systems. But how does this quest for interoperability intersect with the enhancement of clinician experiences, from physicians to nurses? And in what ways can ambient solutions and AI components revolutionize the provider landscape?

    Interview In Action @ HIMSS 24’: TEFCA, FHIR, and the Path to Seamless Data Exchange in Healthcare with Semira Singh Apr 15, 2024

    April 15, 2024: In this episode of This Week Health, Bill Russell interviews Samira Singh, Director of Informatics for Providence, at HIMSS 2024. They delve into the intricacies of value-based care contracts, data exchange frameworks like FHIR, and the evolving landscape of healthcare interoperability. With discussions ranging from the challenges of closing care gaps to the future potential of standardized data sets, listeners are invited to ponder the role of regulation in driving healthcare standards, the impact of FHIR on bidirectional data exchange, and the necessity of financial data inclusion in interoperability efforts. How can professionals navigate the complexities of value-based care while ensuring data accuracy and accessibility for providers and payers alike? Can standardized frameworks like TEFCA pave the way for a more streamlined and efficient healthcare ecosystem? And how might the integration of financial performance reporting reshape the provider-payer relationship in the era of value-based care contracts?

    Keynote: AI Made Practical: Cost, Efficiency, and Clinician Experience with Michael Pfeffer Apr 12, 2024

    April 12, 2024: In this engaging keynote conversation, Dr. Michael Pfeffer, CIO at Stanford Healthcare, discusses the transformative potential of artificial intelligence (AI) and data analytics in healthcare. Delving into topics like ambient clinical listening, generative AI, and computer vision, Dr. Pfeffer emphasizes the importance of collaboration and innovation in harnessing the power of technology to improve patient care. Thought-provoking questions arise, such as: How can AI enhance clinical decision-making while maintaining transparency? What are the ethical considerations of using AI in healthcare? And how can organizations prioritize their technological investments to maximize impact? Lastly, Michael discusses his thoughts on what makes a good leader in an industry as large as healthcare.

    Key Points:

    • AI Made Practical
    • Ambient Clinical Listening
    • Generative AI
    • Computer Vision
    • Leadership in Innovation

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    Interview in Action @ HIMSS '24: The Safety of Healthcare Data with Vernon O'Donnell Apr 11, 2024

    April 11:This interviews in action features Drex DeFord, President, 229 Risk & Security at This Week Health with Vernon O'Donnell, President of Field Operations at Hypori. In this episode, they delve into the intricacies of cybersecurity in the healthcare sector. As they navigate through Vernon's journey from the military to leading Hypori mission, we uncover the critical role of cybersecurity in protecting sensitive healthcare data. How does Hypori’s innovative approach to cybersecurity redefine the safeguarding of data on edge devices, and what implications does this have for the healthcare industry at large? Vernon sheds light on the unique challenges and opportunities in transitioning cybersecurity technologies from defense to healthcare applications. How does Hypori’s solution ensure the protection of both enterprise intellectual property and individual privacy, especially in the context of HIPAA compliance? Moreover, we explore the significance of user experience in the adoption of cybersecurity technologies in healthcare. What lessons has Hypori learned from its defense background, and how are these insights shaping its offerings for the healthcare community? This episode not only highlights the evolving landscape of healthcare cybersecurity but also prompts us to consider the balance between technological innovation and user-centric design in protecting our most valuable data.

    Categories: Cloud, CyberSecurity & Privacy

    Demo:https://go.hypori.com/Hypori80secs

    Interview in Action @ HIMSS 24’: DAX Copilot’s Impact on Efficiency and Clinician Burnout with Kenneth Harper Apr 11, 2024

    March 22: In this Interview in Action at HIMSS 2024, Bill Russell interviews Kenneth Harper, VP and GM from Nuance Communications. Harper discusses the revolutionary impact of DAX Copilot in healthcare documentation, highlighting its seamless integration into Epic and its ability to save clinicians valuable time. But with the democratization of technology, how do we ensure quality and accuracy? As organizations rush to adopt similar solutions, what distinguishes true innovation from mere imitation? Moreover, as AI continues to evolve, what new frontiers lie ahead in healthcare augmentation and automation?

    Solution Showcase: How Baptist Health Enhanced Clinician Experience by Saving 7 Million Clicks with DrFirst Apr 10, 2024

    April 10, 2024: In this engaging episode from VIVE 2024 in Los Angeles, we delve into the transformative journey of Baptist Health Jacksonville under the leadership of Stacey Johnston, Chief Application Officer, and their remarkable achievement of a ten-star EPIC implementation. The conversation also focuses on the clinician experience, specifically medication reconciliation (MedRec) challenges, as Colin Banas, Chief Medical Officer with DrFirst, outlines the persistent hurdles despite advancements in interoperability and digitization. How can the gaps in medication history be filled, and what solutions can address the semantic interoperability problem to prevent manual data transcription errors? This episode not only sheds light on the complexities of healthcare IT implementations and optimizations but also presents innovative solutions to longstanding challenges in clinical workflows.

    Key Points:

    • Ten-Star EPIC Implementation Success
    • Post-Live Optimization Strategies
    • Medication Reconciliation Challenges
    • Improving Medication History Accuracy
    • AI-Driven Process Enhancements

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    TownHall: Burnover, Virtual Training, and Culture of Wellness with Liz Griffith Apr 09, 2024

    April 9: Today on TownHall Jake Lancaster, Chief Medical Information Officer at Baptist Memorial Health Care talks with Liz Griffith, Director of EHR Education at uPerform. In their conversation they delve into the intertwined issues of burnout and turnover in the healthcare sector, a phenomenon Liz Griffith dubs as "burnover." Liz, with her extensive background in healthcare technology and EHR satisfaction research, sheds light on how the pandemic has drastically altered the landscape of training within healthcare systems. But how exactly do EHR systems contribute to this burnover? And more importantly, what innovative solutions can mitigate these challenges? How can healthcare systems better align their priorities with the needs of frontline workers to combat burnover effectively?

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    Interview in Action @ HIMSS '24: AI & Governance with Justin Coran, Steven Ramirez, and Perry Welch Apr 09, 2024

    April 9: First, we join Justin Coran, Chief Analytics Officer at Renown Health, and Steven Ramirez, Chief Information Security & Technology Officer at Renown Health, at the HIMSS conference. The duo shares their ambitious initiatives for the year, focusing on transitioning to a multi-cloud environment with AWS and Azure, and the importance of building a sustainable infrastructure that ensures security and prevents data leakage. They emphasize the critical role of analytics maturity in healthcare systems, highlighting the integration of artificial intelligence and machine learning to revolutionize clinical and administrative operations. Governance and data literacy emerge as pivotal themes, underscoring the need to prepare the workforce for an AI-driven future. Then, we dive in with Perry Welch, Chief Sales Officer at Airwavz Solutions, a company at the forefront of solving in-building connectivity challenges within healthcare facilities. As hospitals and healthcare institutions evolve into sprawling complexes, the issue of reliable cellular service becomes increasingly critical, not just for convenience but for essential medical operations. Welch delves into how Airwavz addresses this problem by creating custom-designed, carrier-agnostic networks that ensure seamless communication within these complex environments.

    Categories: Cloud, AI / Machine Learning

    Interview in Action @ HIMSS 24’: From Healthcare Problems to Innovative Solutions with Andy Chu Apr 08, 2024

    April 8, 2024: In this episode Bill Russell sits down with Andy Chu, Chief Product Officer at Providence Digital Innovation Group, to delve into the intricacies of healthcare product development. Andy explains the mission of his role, emphasizing problem-solving and innovation within Providence's digital landscape. Through thoughtful discussion, Andy articulates the complex process of identifying healthcare challenges, generating solutions, and ultimately building sustainable platforms. As the conversation unfolds, listeners gain insight into Providence's strategic approach to product development, including the significance of external validation, platform integration, and the long-term sustainability of ventures. Engaging questions arise: How does Providence navigate the vast landscape of healthcare problems? What factors influence the decision to pursue a particular solution? What challenges do health systems encounter in product development, and how can they be mitigated? Through Andy’s expertise and experiences, this episode offers a thought-provoking exploration of the dynamic intersection between technology and healthcare.

    Keynote: The Impact of Cross System Communication with Brett Oliver, Lacy Knight, and Matthew Sullivan Apr 05, 2024

    April 5, 2024: In this episode, Brett Oliver, CMIO of Baptist Health System KY & IN, Lacy Knight, CHIO at Piedmont Healthcare, and Matthew Sullivan, CMIO of Atrium Healthcare, have open discussion around a variety of topics. Is AI at its current stage worth the challenges it poses in terms of cost, efficiency, and interoperability. They delve into the complexities of adopting AI platforms, the need for standardization in imaging technologies, and the role of clinical decision support in enhancing patient care. Thought-provoking questions arise, such as: How can healthcare organizations balance the rising costs of AI implementation with the imperative to drive down overall healthcare expenditures? What strategies can be employed to overcome the challenges of integrating disparate imaging systems and ensuring seamless data exchange? How can CMIOs leverage their influence to navigate organizational complexities and drive technological innovation in healthcare?

    Key Points:

    • Smooth AI Integration
    • Imaging Standardization
    • Clinical Decision Support
    • Cross System Communication
    • Large vs. Small System Issues

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    Interview in Action @ HIMSS 24’: Meditech Expanse’s Impact With Dara Bartels Apr 04, 2024

    March 4, 2024: In this episode of This Week Health, Bill Russell discusses Meditech’s new advancements in EHR data systems with Dara Bartels, CEO of Mile Bluff Medical Center. They discuss the evolution of their EHR system, highlighting challenges faced with dual systems, interoperability issues, and clinician burden. The conversation focuses on the implementation of Meditech Expanse coupled with Google Health's search and summarization capabilities, offering insights into how it streamlines workflow, enhances data accessibility, and reduces burnout for both patients and clinicians. Throughout the dialogue, Dara navigates through the complexities of EHR integration, shedding light on potential future advancements and addressing the crucial role of technology in revolutionizing healthcare delivery

    Interview in Action @ HIMSS '24: Data-Driven Healthcare with Kevin Field Apr 03, 2024

    April 4, 2024: In this insightful episode, Drex DeFord, President, 229 Risk & Security at This Week Health delves into the transformative world of healthcare data management with Kevin Field, President of Clearsense, recorded at HIMSS 2024. With a rich background in healthcare technology and a pivotal role at Clearsense, Kevin shares his journey from leading Epic implementations to focusing on making healthcare data a valuable asset. But what does it truly take to organize and utilize vast amounts of data from disparate systems effectively? How can healthcare organizations leverage this data to make informed decisions, and what role does data governance play in ensuring consistency and trustworthiness of data? Moreover, Kevin discusses the challenges and solutions in integrating legacy systems and the importance of creating a common data language within organizations. The conversation also explores the potential of AI and how foundational good data quality is for its application in healthcare. Through a blend of technology and advisory practices, Clearsense aims to empower healthcare providers with reliable, actionable insights. But how does this approach change the dynamics of data management and decision-making in healthcare? Join them as they uncover the complexities and innovations shaping the future of healthcare data management.

    Interview In Action @ HIMSS 24’: Creating a Seamless Patient Experience with Ray Lowe & Kevon Kothari Apr 02, 2024

    April 2: In this Interview in Action from HIMSS ‘24 Ray Lowe, SVP of AltaMed, and Kevon Kothari, Chief Growth Officer at Certify, delve into the realm of patient experience. They discuss all things workflow optimization, shedding light on Certify's efforts to streamline patient intake processes and enhance the overall healthcare journey. Thought-provoking questions arise: How can technology like facial recognition improve accessibility for elderly patients? What role does automation play in optimizing workflows within healthcare facilities? And how do such innovations integrate with existing systems like EPIC, filling gaps and enhancing patient engagement? These questions prompt reflection on the evolving landscape of healthcare technology and its impact on patient care.

    TownHall: The Benefits of Epic Site Visits with Peter Marks & Sacheen Mallette Apr 02, 2024

    April 2: Today on TownHall, Reid Stephan, VP and CIO at St. Lukes speaks with Peter Marks, Vice President and CIO at WakeMed and Sacheen Mallette, Director Application Services at WakeMed. They delve into the inception, execution, and remarkable benefits of organizing annual visits to Epic's corporate offices. How has this unique strategy fostered a deeper collaboration and understanding between WakeMed and Epic? How critical is C-suite involvement on these trips? Can a visit really make a difference in how healthcare technology is leveraged? From revenue cycle enhancements to operational efficiencies, find out the tangible benefits and outcomes of WakeMed's strategic initiatives with Epic.

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    Keynote: Understanding the Patient Experience and Integrating New Technologies with Cris Ross Mar 29, 2024

    March 29, 2024: Join Cris Ross, CIO of the Mayo Clinic, as they delve into the future of health IT. From the integration of AI in radiology to the potential for patient dialogue with medical records, Ross shares insights on the transformative power of technology in healthcare. But as we embrace these advancements, how can we ensure patient-centricity remains at the core? And with the rapid evolution of technology, what challenges and opportunities lie ahead for aspiring IT professionals entering the healthcare sector? Cris also shares his personal experience as a patient in Healthcare and the changes it made in his perspective. Join the conversation as they explore the intersection of technology and patient care, and contemplate the ethical implications of AI integration in healthcare.

    Key Points:

    • Patient Focused Innovation
    • System Integration
    • Healthcare Trends
    • Virtual Workspace Community
    • Workplace Necessities

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    Interview in Action @ HIMSS '24: UPMC's Epic Implementation with Chris Carmody & Tyler Bryson Mar 28, 2024

    March 28: Live from HIMSS, Chris Carmody, CTO & Senior Vice President for UPMC, and Tyler Bryson, Corporate Vice President, Health & Public Sector Industries, US for Microsoft, delve into the innovative partnership between UPMC and Microsoft, focusing on the transformative power of AI in healthcare. Chris Carmody shares insights into how leveraging Microsoft's AI platforms has revolutionized their clinical analytics, particularly during the COVID-19 pandemic. The conversation explores the critical role of data analytics in improving patient outcomes and operational efficiencies. How does UPMC's approach to AI and data analytics serve as a model for other healthcare institutions? What implications does this partnership have for the future of healthcare technology, and how might it influence patient care and operational strategies? This episode not only sheds light on UPMC's journey with AI but also prompts us to consider the broader impacts of technology on healthcare systems.

    Categories: AI / Machine Learning, EHR

    Solution Showcase: The Journey of Automation at Children's Health with SureTest Mar 27, 2024

    March 26, 2024: Live from ViVE, Bill Russell joins Children’s Hospital CIO Chris Akeroyd and SureTest’s President & COO Mark Scruggs to talk about testing automation. How does the intersection of automation and healthcare redefine the roles of IT professionals within the industry, particularly in relation to human versus automated processes in testing and quality assurance? What strategies can be employed to build trust in automated systems among healthcare professionals, ensuring these technologies are viewed as partners in efficiency rather than replacements? How does the integration of automated testing in healthcare IT impact the overall quality of patient care, from diagnosis to billing accuracy? As healthcare systems expand through acquisitions, how can automation serve as a scalable solution to integrate and optimize operations across newly acquired facilities?

    Key Points:

    • Automation in Healthcare
    • Testing and Efficiency
    • Building Trust in Automation

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    TownHall: AI Adoption, Risks, Operational Automation and Predictions with Vik Patel Mar 26, 2024

    March 26: Today on TownHall, Brett Oliver, Family Physician and Chief Medical Information Officer at Baptist Health talks with Vik Patel, Chief Operating Officer at Tido. As we navigate through the complexities and potentials of AI adoption within health systems, Vik challenges listeners to think critically about the current landscape. How can AI not only enhance clinical applications but also streamline operational workflows in ways previously unimagined? And with the rapid evolution of AI technologies, what are the risks and considerations health systems must weigh to protect patient data and ensure the unbiased, accurate performance of AI models? This episode doesn't just scratch the surface; it delves deep into the practicalities and futuristic possibilities of AI in improving patient care, operational efficiency, and the overall healthcare landscape.

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    Interview In Action @ HIMSS 24 ​​Ordr's Impact, Healthcare IT, and Cybersecurity Evolution with Wes Wright Mar 25, 2024

    March 26: In this episode of This Week Health, Wes Wright, Chief Healthcare Officer at Ordr, discusses cyber security. They explore the transformative power of Ordr's technology in addressing the critical needs of healthcare IT infrastructure. How does Ordr's asset visibility tool redefine the approach to network security, and what implications does this have for healthcare providers' ability to protect sensitive data? With the advent of Ordr AI CAASM, how will the landscape of cyber asset attack surface management evolve, and what does this mean for the future of healthcare cybersecurity? As Ordr paves the way for rapid, comprehensive network visibility, we're prompted to reflect on the broader implications: How will such technologies shape the strategies for managing healthcare IT infrastructure, and what lessons can be learned about the importance of network segmentation and vulnerability management?

    Keynote: Cedars-Sinai’s Technological Transformation: ERP Systems and Beyond with Craig Kwiatkowski Mar 22, 2024

    March 22, 2024: Craig Kwiatkowski, CIO of Cedars-Sinai, shares the intricate balance of spearheading technology initiatives at one of the leading healthcare institutions in this keynote. As Kwiatkowski reflects on his journey from VP of application portfolio to the CIO chair, we delve into the transformative strides Cedars-Sinai has taken under his guidance, especially the monumental ERP system implementation. This conversation prompts us to ponder: How does a massive ERP project not only revolutionize back-office operations but also indirectly impact patient care? Furthermore, as we pivot to 2024's horizon, Kwiatkowski shares insights on prioritizing projects that center on not just technological advancements but the human element—patients and caregivers alike. But in the whirlwind of innovation, how does Cedars-Sinai remain anchored in operational excellence and ensure technology serves its foundational mission of healthcare delivery?

    Key Points:

    • ERP System Implementation
    • CS Connect Platform
    • AI and Innovation

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    Interview in Action @ ViVE '24: Overcoming Provider Burnout and the Role of AI with Jeffrey Blade and Jason Swoboda Mar 21, 2024

    March 21: Join Sarah Richardson as she interviews Jeffrey Blade, VP of Applications with Fairview Health Services. Are operational efficiency and provider burnout being addressed at the forefront of healthcare innovation? What role do startups and mature companies play in filling the white space with new products? Then, Sarah engages with Jason Swoboda, Director of Innovation with Tampa General, and they dive deep into the heart of healthcare transformation. They discuss the potential of ambient listening technology to alleviate the burden on our healthcare providers. This episode not only highlights the importance of partnerships and the exchange of ideas but also touches on the personal side of technology with fun insights into who these healthcare leaders would choose as their fictional life coaches. Join us as they uncover the strategies that are setting the stage for the future of healthcare.

    Interview in Action @ ViVE '24: Innovating for Impact with Jeffrey Sturman and Joshua Titus Mar 21, 2024

    March 21: In this ViVE interview in action Join Jeffrey Sturman, CIO of Memorial Healthcare, and Joshua Titus, CEO/Founder of Gozio, as they delve into the transformative power of networking and innovation within the healthcare industry. How does embracing novel ideas and technologies promise to ease the complexities of healthcare management and patient experience? Jeff Sturman shares his insights on the imperative of thinking differently to improve healthcare workflows, leveraging technologies like CLEAR for MyChart interactions, and the potential of touchless monitoring and virtual nursing. The discussion shifts to Joshua Titus's perspective on the distinctions between consumers and patients in healthcare interactions, highlighting the importance of seamless, mobile-first experiences. But, in this digital transformation journey, how do we ensure that healthcare keeps pace with consumer expectations, drawing lessons from other industries? And as AI begins to play a more integral role, what are the implications for personalization and efficiency in patient care? Join as we unpack these critical questions, shedding light on the path to a more integrated and user-friendly healthcare future.


    Solution Showcase: Navigating Application Rationalization and Application Archiving with Clearsense Mar 20, 2024

    March 20, 2024: In this solution showcase with Tanya Wrathell, Manager of IT Operations for one of the largest non-profit, faith-based health organizations, they delve into the complexities and strategic approaches to application archiving and rationalization within a sprawling healthcare system spanning 27 states. How did their partnership with Clearsense help to ease the transition? Wrathell shares invaluable insights into their journey towards becoming an Epic shop, revealing the nuanced decision-making processes involved in decommissioning outdated systems and embracing a single-instance EHR implementation. As we navigate through the discussion, questions arise: What are the tangible ROIs of archiving and decommissioning applications replaced by a unified EHR system? How does the organization's approach to data migration versus archiving impact end-user experience and access to crucial patient information? And, in the ever-evolving landscape of healthcare IT, how does the organization plan to leverage archived data for analytics and predictions?

    Key Points:

    • EHR Implementation Journey
    • Archiving vs. Migration Decisions
    • End-User Experience Considerations
    • Application Decommissioning Challenges
    • Vendor Relationship Management

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    TownHall: Hospital at Home, Digital Patient Access, and AI Enhancements with Jane Moran Mar 19, 2024

    March 19: Today on TownHall Sue Schade, Principal at StarBridge Advisors welcomes back Jane Moran, Chief Information and Digital Officer at Mass General Brigham. Jane delves into her role and the impactful advancements her team is setting in motion for the future of healthcare technology. Jane's unique position, having transitioned from a non-healthcare background into leading digital initiatives at one of Massachusetts' most significant health systems, sets the stage for an examination of innovative approaches to patient care and satisfaction. How does a perspective from fintech and consumer goods translate to healthcare, and in what ways are these insights driving Mass General Brigham's strategies to enhance patient and researcher experiences? We explore the potentials and challenges faced in expanding Hospital at Home programs, the pivotal role of digital technologies in reducing administrative burdens for clinicians, and the leverage AI offers in automating clinical documentation and improving patient engagement. Moreover, Jane sheds light on the delicate balance between innovation and ethical considerations in AI deployment.

    Learn more about Hospital at Home and Mass General Brigham: https://www.beckershospitalreview.com/healthcare-information-technology/home-based-cares-role-in-flattening-the-curve-of-healthcare-costs.html

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    Interview in Action @ ViVE '24 - Pete D'Addio, Steve Eckert, & Zane Burke Mar 19, 2024

    March 19: Today on the Conference channel, it’s a triple Interview in Action live from ViVE 2024. First, Sarah Richardsonspeaks withSteve Eckert, Chief Technology Officer at Cook Children’s Health Care System. How does one navigate the overwhelming influx of projects while maintaining a stable, financially sound organization? Eckert discusses the delicate balance of innovation and operation, shedding light on the art of saying 'no' in a way that propels growth rather than hindrance. Furthermore, the conversation pivots towards the invaluable insights gained from networking and the pursuit of groundbreaking technologies at the conference.


    Next, Bill speaks with Zane Burke, CEO and Board Member of Quantum Health. How does Quantum Health's unique approach to healthcare navigation redefine the way providers, employers, and patients interact within the healthcare ecosystem? What drives a leading healthcare network like Vanderbilt to embark on this pioneering journey, and how does it align with their commitment to patient care?


    Last, Drex speaks with Pete D’Addio, Director of Enterprise Technology at Moffitt Cancer Center. Pete shares insights on how Moffitt is navigating the complexities of providing specialized care, emphasizing the importance of creating a seamless and compassionate experience for cancer patients. The discussion raises several thoughtful questions: How does the integration of technology in healthcare settings impact patient outcomes, especially in specialized care like oncology? In what ways can technology simplify the journey for patients undergoing emotionally and physically taxing treatments?

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    Interview in Action @ ViVE '24: Cybersecurity in the Zero Trust Age with Kate Pierce and Tamer Baker Mar 18, 2024

    March 18, 2024: In this 2024 ViVE IIA double feature health leaders Kate Pierce, Senior vCISO at Fortified Health Security, and Tamer Baker, CTO at Zscaler. Pierce delves into the complex landscape of healthcare cybersecurity, with a particular focus on third-party risks, the implications of the Change Healthcare breach, and the burgeoning field of zero trust. How are health systems navigating the murky waters of third-party risks, and what lessons can be drawn from recent breaches to fortify defenses? Then, Tamer explores the role of zero trust in safeguarding health data and systems in an era where traditional security perimeters no longer suffice. Further, the discussion sheds light on the significance of HHS's Cybersecurity Performance Goals and their potential impact on healthcare's cyber resilience. Through engaging conversations with experts Kate Pierce and Tamer Baker, this episode not only poses critical questions about the current state and future of healthcare cybersecurity but also offers valuable insights into the strategic approaches being adopted by leaders in the field.

    Keynote: Leading the Charge with Technology Integration in Healthcare Systems with Donna Roach Mar 15, 2024

    March 15, 2024: In this insightful episode Donna Roach, CIO at University of Utah Health, engages in a deep conversation about the challenges and opportunities surrounding the implementation of innovative technology in healthcare settings. They delve into the intricacies of rolling out new systems to ambulatory doctors, the critical role of budgetary reviews, and the importance of demonstrating efficiency. Through anecdotes and practical examples, they explore the impact of technology on patient experiences and the evolving landscape of virtual care. Thought-provoking questions emerge, such as, "What technology will be indispensable in healthcare a decade from now?" and "What attributes contribute to the success of healthcare leaders in navigating complex technological transitions?" Join the discussion as they unpack the future of healthcare technology and the imperative for collaborative problem-solving.

    Key Points:

    • Technology Implementation Challenges
    • Budgeting and Innovation
    • Essential CIO Attributes
    • Changing Role of the CIO
    • Prioritizing Indispensable Technology

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    Interview in Action @ ViVE '24 - Mike Smith, KLAS and David Ting, Tausight Mar 14, 2024

    March 14: Today on the Conference channel, it’s a double Interview in Action live from ViVE 2024. First, Bill speaks with Mike Smith, VP of Business Development at KLAS.As the healthcare landscape rapidly transforms, understanding how technological solutions are performing becomes paramount for advancing patient care. Mike shares how KLAS, through extensive provider feedback and analysis, identifies the "best in class" vendors, shining a light on who's excelling and who's faltering in delivering value to healthcare systems. In a world where technological categories are perpetually evolving, how does KLAS stay ahead, creating and adapting categories to fit the nuanced needs of healthcare providers? Next, Drexspeaks withDavid Ting, Founder and Chief Technology Officer at Tausight. They delve deep into the complexities and advancements surrounding the integration and security of health information. As we explore the pressing question of how we can protect one of healthcare's most valuable commodities, PHI, from the incessant threat of cyberattacks, David sheds light on their innovative partnership with CrowdStrike and the pivot towards an event-driven database structure. How does Tausight leverage technology to not just react to threats but anticipate them by understanding the intricacies of PHI data movement and storage?

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    TownHall: Value-Based Analytics and Being Data Driven with David Vawdrey Mar 12, 2024

    March 12: In this TownHall Bill sits down with David Vawdrey, Chief Data and Informatics Officer at Geisinger. His insights into the complex world of data analytics, especially in the healthcare sector, provide a valuable lens into some of the current struggles and future ambitions in the industry. How does Geisinger turn a sea of data into a meaningfully useful resource? Can modern technology help healthcare providers transition from a fee-for-service model to a value-based model more efficiently, and what does a truly data-driven healthcare system look like?

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    Interview in Action @ ViVE '24: Sameer Sethi, Hackensack Meridian Health & Jason Rose, Clearsense Mar 11, 2024

    March 11, 2024: In this Interview In Action double feature Sameer Sethi of Hackensack Meridian Health and Jason Rose of ClearSense explore the topics ranging from AI data organization analytics to improving platform technology in healthcare. How is Hackensack Meridian leveraging AI and RPA to predict patient needs and improve decision support within the clinical workflow? What role does Google's cloud platform play in accelerating access to vital health data? Then, Jason Rose addresses how ClearSense enables significant cost savings and operational efficiencies by streamlining data management and supporting value-based care initiatives. Dive into a discussion that navigates the intersection of technology and healthcare, revealing practical applications of AI that promise to reshape patient care, operational workflows, and the broader health ecosystem.

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    Keynote: Highlights from ViVE Interviews in Action Mar 08, 2024

    March 8, 2024: Live from ViVE, Drex DeFord and Sarah Richardson hit the floor to interview healthsystem leaders across the board. Sharing top of mind and any innovative ideas, this episode covers quickfire answers to some prevalent questions. Highlights include interviews with Daniel Nigrin (CIO for MaineHealth), Theresa Meadows (CIO for Cook Children's), Jeffrey Blade (VP of Applications for Fairview Health Services), Jason Swoboda (Director of Innovation for Tampa General), Steve Eckert (CTO for Cook Children’s), Pete D’Addio (Director of Enterprise Technology for Moffitt Cancer Center), Terri Couts (CIO for Guthrie Clinic), Kate Pierce (Senior vCISO for LGH), Jeffrey Sturman (CIO for Memorial Healthcare), and Erica Williams (Regional Technology Officer for Ascension).

    Key Points:

    • Top of Mind at ViVE
    • New Tech and Innovation
    • Clinician Burnout

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    Interview in Action @ ViVE '24 - Daniel Nigrin, MD, MaineHealth & Scott D'Entremont, Parlance Mar 07, 2024

    March 7: Today on the Conference channel, it’s a double Interview in Action live from ViVE 2024. First, Drex speaks with Daniel Nigrin, MD, Chief Information Officer at MaineHealth. The complexities of advancing healthcare systems post-pandemic take center stage as well as the interplay between established vendors and emerging innovators at conferences like ViVE. Does this synergy hint at a new era of collaboration in health technology, offering a beacon of hope for more agile and innovative healthcare solutions? Next, Billspeaks withScott D’Entremont, Chief Revenue Officer at Parlance Corporation. Delving deep into how Parlance leverages its AI platform to streamline patient access, we discuss the critical role of efficiency, the reduction of system waste, and the intricacies of implementing conversational AI within contact centers. Is the current healthcare landscape ready to embrace such technological advancements for improved patient navigation?

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    Interview in Action @ ViVE '24 - Terri Couts, Laura O'Toole, and Michael Matthews Mar 06, 2024

    March 6, 2024: In this episode of This Week Health, it’s a double Interview In action with Terri Couts from the Guthrie Clinic and then Laura O’Toole of Suretest & Mike Mattews at Yale New Haven. They delve into the transformative journeys of healthcare institutions as they navigate through the complexities of modern IT challenges and innovations. From the expansive operations of the Guthrie Clinic to the intricate automation projects at Yale New Haven Health, our guests share their firsthand experiences. How does Guthrie Clinic defy the common perception of a 'clinic' with its extensive network and multifaceted services? What drives their focus towards IT efficiency and the creation of a data lake, and how do they manage the balance between cost and quality in healthcare IT? Yale New Haven Health's exploration into automation and its impact on operational efficiency and patient care further enriches our understanding. What lessons can we learn from their approach to automation in clinical systems, and how does this reflect on the broader trends in healthcare technology? These discussions not only provide insights into the challenges faced but also highlight the innovative strategies employed to overcome them.

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    TownHall: AI Implementation, Clinician Burnout, and Meaningful Encounters with Josh Glandorf Mar 05, 2024

    March 5: Today on TownHall Sue Schade, Principal at StarBridge Advisors speaks with Josh Glandorf, Chief Information Officer at UC San Diego. Josh provides a comprehensive outline of UC San Diego Health's current initiatives, technology projects as well as talk about their future goals. They get into the innovative roles artificial intelligence is playing in current healthcare scenarios. They also navigate through how UCSD is tackling physician burnout and enhancing healthcare cybersecurity. But, how does UC San Diego ensure the responsible and ethical use of AI? And how do they tackle workforce challenges in the new age of hybrid remote work? Tune in to learn more about these and to better understand the strategic and technological approach they are adopting to revolutionize the healthcare sector.

    Read more on subjects from this episode:

    • Karandeep Singh, MD, Named Inaugural Chief Health AI Officer at UC San Diego Health
    • The Future of AI is Now

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    Interview in Action @ ViVE '24 - Theresa Meadows and Toby Gouker Mar 04, 2024

    March 4: Today on the Conference channel, it’s a double Interview in Action live from ViVE 2024. First, Drex speaks with Theresa Meadows, Senior Vice President & Chief Information Officer at Cook Children’s Health Care System. Delving into the realities of clinician burnout, her efforts towards a happier, more effective workforce are prominent. Theresa discusses a problem-based approach focusing on mitigating burnout and improving workflow efficiency. With a myriad of tech innovations floating around, how does one zero in on effectively targeting pain points? Next, Drexspeaks withToby Gouker, EVP, Government Health at First Health Advisory. As part of a company that strengthens digital health through cybersecurity practices, policy design, and resilience initiatives, Toby provides an insightful overview of the challenges and strategies involved in their operations. How do cyber threats affect the industry's strides towards improved patient care? Why is the matter of cybersecurity within healthcare gaining more relevance due to continuous technological advancements? What plans are set in motion to ensure a safe digital transition?

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    Keynote: Bridging Mass Data to Rich Insights and Predictive Analytics with Shez Partovi Mar 01, 2024

    March 1, 2024: Join Shez Partovi, the Chief Innovation & Strategy Officer and Chief Business Leader Enterprise Informatics at Philips as they navigate the next curve of the health tech evolution. They delve into the ocean of data within the modern health landscape, raising the reflective debate: How do we transform mass data into real insights? With an in-depth look into the recent guidance AI is showing, especially in medical imaging, they consider what this future technology can unveil. What light does this shed on a path for untangling modern complexities in care? They challenge the goals, the 'what now' and the courses set out for an average health player by Partovi's deep assessment and front-line sites. Facing ahead, it's all about streamlining the healthcare process with technology without neglecting the patient.

    Key Points:

    • Interpreting Mass Data
    • Reaching Underserved Communities
    • Creating a Positive Customer Interaction
    • AI Interpreting Health Records
    • Allocating Resources Effectively

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    TownHall: Medication List Interoperability & Adherence in Health IT with Colin Banas, MD Feb 27, 2024

    February 27, 2024: Today on TownHall we are taking a look back at a previously released episode. In this episode, Jake Lancaster, Chief Medical Information Officer at Baptist Memorial Health Care interviews Colin Banas, Chief Medical Officer at DrFirst, Inc. about medication list interoperability and medication adherence. How does DrFirst use data and AI to fill the gaps in medication lists? How do they fit into the medication adherence equation? What are some current challenges in medication data that Colin recognizes?

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    UnHack (The Health Industry Cybersecurity Strategic Plan) with Greg Garcia Feb 26, 2024

    February 26th, 2024: In this special Sneak Peek for Season 1 of UnHack (the podcast) with Drex DeFord, we are excited to discuss The Healthcare and Public Health Sector Coordinating Council (HSCC) 5 year strategic plan with Greg Garcia, Executive Director. This conversation was just too good and timely to wait, so we are sharing it with you today! With this 5 year plan, the goal is to make it easy for hospitals to work together for effective cyber defense. So, are all organizations in the healthcare spectrum ready to rise to the call in implementing it? And how does this dovetail with the burgeoning areas of practice such as hospital-at-home, healthcare on-demand, and artificial intelligence, among others? We all have a part to play in achieving the strategic goals for safer, more effective healthcare delivery in an increasingly digital and interconnected world.

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    Keynote: Balancing Technology Advancements and Legacy Data with Christian Carmody Feb 23, 2024

    February 23, 2024: Christian Carmody, CTO & SVP at UPMC, delves into the profound transformation of analytics and data use within healthcare, tracing the journey from the late 1990s to the present day. How has the advent of cloud technology redefined the way healthcare data is processed, and what does this mean for patient care? They explore the significant shift from traditional, time-consuming data aggregation methods to the rapid, cloud-enabled processes that now support predictive modeling and AI-driven analytics at UPMC. The discussion raises critical questions about the ongoing challenges of integrating legacy systems and the innovative solutions being implemented. How are AI and generative AI being leveraged to enhance patient outcomes, and in what ways are these technologies addressing the complexities of unstructured data and social determinants of health? Join us as they consider the implications of these advancements for the future of healthcare and patient management.

    Key Points:

    • Cloud Technology Impact
    • AI Ethics in Patient Care
    • Data Aggregation Challenges
    • Creating Team Culture
    • Managing Company Growth and Cuts

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    Conference Campaign: Revolutionizing Healthcare Testing with SureTest's Automation Solutions Feb 22, 2024

    February 22, 2024: Amid ongoing growth and technological advancements, CEO of SureTest, Laura O'Toole, discusses the company's significant progress over the past year, including strategic partnerships and client successes with automation in healthcare testing. SureTest, known for its innovative EHR testing platform, has expanded its library and improved its services to save healthcare systems countless hours and resources. The solution, designed to streamline EHR and third-party application testing, is now aiding organizations like UNC and Novant in achieving new levels of efficiency and quality. Exciting developments include the adoption of testing automation during EHR implementation phases, enhancing the effectiveness of transitions to platforms such as Epic. Visit SureTest at ViVE, booth 1301, for a comprehensive demonstration and to engage with clients who have transformed their testing processes using SureTest's solutions.

    Key Points:

    • Captain’s Campaign for Cures
    • Growth of SureTest
    • Testing Automation Journey
    • Moving to Epic
    • Automation in production

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    Alex's Lemonade Stand Foundation and the Fight Against Pediatric Cancer with Liz Scott Feb 21, 2024

    February 21, 2024: In this stirring episode, they delve into the extraordinary life and legacy of Alex Scott, who at the tender age of four, chose to combat childhood cancer with a lemonade stand. We welcome Liz Scott, her mother and Co-Executive Director of the foundation born from Alex's dream, Alex's Lemonade Stand Foundation. This one-of-a-kind charity continues Alex's mission of raising funds for cancer research. Throughout our conversation with Liz, we raise pertinent questions, exploring the collective power of small acts to bring significant change. What inspired Alex to start her lemonade stand? What impact did the stand have on her family and the larger community? And how has this venture evolved to a national foundation influencing pediatric cancer research? Join us as we discover answers to these and reflect on the indelible mark left by a child's determination to make a difference.

    Key Points:

    • Alex's Inspiring Vision
    • Fundraising for Cancer
    • Altering Pediatric Research
    • Captain Campaign

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    TownHall: Overhauling a Contact Center and Developing a New Campus with Dustin Hufford Feb 20, 2024

    February 20: Today on TownHall Sue Schade, Principal at StarBridge Advisors speaks with Dustin Hufford, SVP and CIO at Cooper University Health Care. With an impressive tenure since 2019, Dustin gives us an insightful overview of Cooper's current focus and future outlook. Given Cooper's exceptional growth and financial strength, how does Dustin plan to align IT strategies with Cooper's overall growth trajectory? With Cooper on the brink of integrating a second hospital, how will Dustin navigate the technological implications of such a significant expansion? As traditional workflows give way to increasingly flexible and powerful technologies, how does Dustin plan to leverage these changes in the service of better patient care? Join us for an engaging exploration of these questions and more.

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    Keynote: Ambient Solutions and Privacy in Modern Healthcare with Seth Hain Feb 16, 2024

    February 16, 2024: In this keynote episode of This Week Health, Seth Hain, SVP of R&D at Epic, delves into the transformative power of ambient technologies in healthcare and the profound impact of artificial intelligence on patient care and clinician experience. They explore the nuances of integrating AI into healthcare workflows, from the reduction of menial tasks to the enhancement of patient-physician interactions. How does AI already contribute to healthcare efficiency, and what does the future hold for its role in diagnostics, treatment planning, and patient engagement? They also ponder the ethical considerations of patient data privacy in the age of AI-driven healthcare solutions. This episode invites listeners to reflect on the evolving relationship between technology and healthcare, and the potential of AI to revolutionize patient outcomes and clinician workflows without compromising personal data security.

    Key Points:

    • Ambient Technologies Impact
    • Future Healthcare Predictions
    • Patient Data Privacy
    • Data Security
    • Experimenting with AI

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    TownHall: Technical Debt, Patient Adoption, and AI with Rick Schooler Feb 13, 2024

    February 13: Today on TownHall Sue Schade, Principal at StarBridge Advisors speaks with Rick Schooler, CIO at Lee Health. In this episode Sue and Rick discuss the use of AI and new technology, the fostering of a consumer-centric strategy, the need for governance and digitalization in healthcare, and the challenges faced in regard to remote work arrangements. Throughout the conversation, Rick offers insightful advice to vendors, emphasizing the importance of honesty and understanding client needs. Above all, he urges provider organizations to have effective policies for the adoption of AI. Moreover, Rick discusses technical debt, a subject that he passionately believes should not be overlooked. Maintenance and upgrades hold high importance, and an eye should always be on the future to keep up with rapidly changing technologies. Finally, they shed light on patient adoption, a less discussed but substantial part of the healthcare transformation journey. Is your health system ready to navigate these complexities?

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    Keynote: AI Announcements, Patient Engagement, and the Future of Emergency Medicine with Kevin Maloy Feb 09, 2024

    February 9th, 2024: In this episode of This Week Health Dr. Kevin Maloy, Assistant Professor of Emergency Medicine at Georgetown University School of Medicine. As they explore the innovative applications of OpenAI API in medical projects, questions arise about the potential of conversational technologies to redefine patient engagement and the traditional call center model. How can the integration of AI in call centers shift the focus towards patient-oriented outcomes? With the advent of GPT and other AI models, what are the implications for prompt engineering and the ease of accessing medical information? And as healthcare IT evolves, how might the ambient listening technologies and AI-assisted documentation change the landscape of emergency medicine and patient care? This episode not only highlights the current projects and insights from Dr. Maloy also prompts a broader discussion on the future intersection of AI, healthcare, and patient interaction.

    Key Points:

    • Patient Engagement Centers
    • Ambient Listening Technology
    • AI Advancements
    • Responsible Technology Use
    • Unique Emergency Medical Challenges

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    TownHall: Mission Trip to Tanzania with Sanjeev Sah Feb 06, 2024

    February 6: Today on TownHall Karla Arzola, Chief Information Officer at Rocky Mountain Human Services speaks with Sanjeev Sah, SVP, IT Strategy & Cyber at CommonSpirit Health. Sanjeev shares his humanitarian journey from Nepal to Tanzania. How does the mission of providing healthcare in developing countries translate to his work in IT? How is he leveraging technology not just for operational efficiency, but as a tool to save lives and deliver care? Sanjeev discusses the stark contrasts and similarities in operational technology needs between hospitals in developing versus developed countries, and how these insights can provide an atypical perspective on the future of healthcare technologies, such as AI and data-driven decisions.

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    Keynote: Welcome to This Week Health Drex DeFord Jan 31, 2024

    February 2, 2024: In this special keynote of This Week Health, Bill Russell converses with Drex DeFord, the newly appointed president of the 229 Project, Risk and Security. They delve into Drex’s new role at This Week Health and the evolving landscape of cybersecurity in healthcare, discussing its challenges and innovative solutions. The conversation pivots to the importance of community and collaboration in the field, underscoring the critical role of shared knowledge and experience in advancing cybersecurity measures. How can healthcare systems effectively navigate the complexities of cybersecurity? What role does community play in strengthening the collective defense against cyber threats? And how can new approaches in information sharing transform the future of healthcare cybersecurity?

    Key Points:

    • Community and Collaboration
    • Security Innovation
    • Cyber Attacks
    • The 229 Project’s Future

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    TownHall: Navigating Epic and Community Connect Implementation with Laszlo Pook Jan 30, 2024

    January 30: Today on TownHall Karla Arzola, Chief Information Officer at Rocky Mountain Human Services speaks with Laszlo Pook, VP and CIO at National Jewish Health. Laszlo walks us through his journey with National Jewish Health and the various roles he has held, including working in the US Department of Agriculture to help track diseased cattle. He provides insights into the numerous projects they have engaged in at National Jewish including one significant project – implementing Epic’s Community Connect in collaboration with Intermountain Health. How did the implementation of Epic impact their patient care and internal operations? How did they navigate the challenges of system consolidation, and how did the pandemic, having begun after they initiated the project, throw a wrench in their plans? What lessons were learned and what unexpected benefits did they reap?

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    Keynote: Encouraging Positive Innovation and Securing the Future of Healthcare with Hal Baker Jan 26, 2024

    January 26, 2024: Hal Baker, CIO of Wellspan Health, joins Bill to explore the dynamic interplay between technology and patient care, focusing on the integration of electronic health records, ambient listening technologies, and AI advancements. How is Wellspan Health harnessing these technologies to enhance patient experience and clinical efficiency? What insights can Dr. Baker provide from his extensive career in healthcare? The discussion also navigates the challenges and opportunities of implementing healthcare technology while maintaining a patient-centric approach. This episode invites listeners to contemplate the future of healthcare IT: what will be the next significant breakthrough, and how will it transform patient care and clinical practice?

    Key Points:

    • Building a Constructive Culture
    • Patient-Focused IT Solutions
    • Ethical Health Records
    • Generating Lasting Impact
    • Clinician Burnout and AI

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    TownHall: Being Brilliant at the Basics with William Walders Jan 23, 2024

    January 23: Today on TownHall Sue Schade, Principal at StarBridge Advisors speaks with William Walders, SVP and CIO at BayCare Health System. William shares his journey transitioning into his new role and the challenges he faced. He reflects on how his military background shaped his leadership approach, emphasizing on how 'being brilliant at the basics' has been an influential mantra. He touches on the technological strides at BayCare, highlighting the exploration into AI and voice technologies as initiatives towards cost reduction and efficiency improvements. William also spotlights the need for better adoption of technology within the healthcare industry. How can healthcare systems better manage across major transitions? What does it mean for a health system to be "brilliant at the basics"?

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    Keynote: The CIO's New Role in Healthcare and Predictive Medicine with John Halamka Jan 19, 2024

    January 19, 2024: John Halamka, president of the Mayo Clinic, delves into the evolving role of technology in healthcare, particularly focusing on the integration of AI and the transformation of the CIO role. How is AI shaping the future of healthcare, from reducing administrative burdens for doctors to enhancing patient care through predictive algorithms? They explore the challenges and opportunities presented by generative AI, its impact on healthcare professionals, and the ethical considerations that accompany its adoption. They discuss the transition of healthcare from reactive to proactive, with a special emphasis on genomics and molecular medicine. How will these advancements redefine personalized medicine, and what does this mean for the future of patient care? This episode provides a thought-provoking look into the intersection of technology, medicine, and leadership within the healthcare sector.

    Key Points:

    • AI and Clinician Burnout
    • CIO Role Evolution
    • Predictive Healthcare Models
    • Shared Data
    • Cross Country Healthcare

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    TownHall: Making Data Accessible with Traci Follett Jan 16, 2024

    January 16: Today on TownHall Karla Arzola, Chief Information Officer at Rocky Mountain Human Services speaks with Traci Follett, Director Clinical Informatics/Education at Sierra View Medical Center. They discuss the transformative impact that data-driven approaches have had on their organization. How has the accessibility and efficiency of data been revolutionized through the use of their Expanse Business and Clinical Analytics solution? What key improvements have been observed through the utilization of comprehensive dashboards and how has this impacted team resources? What positive influences has this approach brought to tackling clinical and business decisions? We also explore Traci's unique journey from bedside care to a leader in IT and informatics and how this shapes her perspective on the implementation and advancement of these tech solutions.

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    Keynote: TEFCA Release, Information Blocking, and IT Regulation Challenges With Micky Tripathi Jan 12, 2024

    January 12th, 2024: This conversation with Micky Tripathi, National Coordinator for Health Information Technology at ONC, explores the intricate balance between policy, technology, and business within healthcare. How is the intersection of these domains reshaping healthcare IT, and what challenges and rewards come with navigating this nexus? They also touch upon the implications of the 21st Century Cures Act and the role of information blocking in modern healthcare. What does the future hold for health IT professionals in the wake of these regulatory changes, and how will these adjustments impact patient care and provider interactions? Furthermore, the discussion highlights the potential of TEFCA (The Trusted Exchange Framework and Common Agreement) in revolutionizing health information exchange. Could TEFCA be the key to overcoming previous communication barriers in public health emergencies? Join us as we explore these pivotal topics and their implications for the future of healthcare.

    Key Points:

    • Home Based Care
    • Information Blocking Regulations
    • TEFCA and Public Health
    • Patient and Provider Interaction
    • Ethics of Sharing Information

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    TownHall: Knowing Yourself, Your Team, and Your Business with Susan Ibanez Jan 09, 2024

    November 7: Today on TownHall Karla Arzola, Chief Information Officer at Rocky Mountain Human Services speaks with Susan Ibanez, Chief Information Officer at Southeast Georgia Health System. They discuss Susan’s method to building a successful leadership path by knowing yourself, your team, and your organization. Susan discusses adapting to change, understanding the inherent strengths and weaknesses within oneself, and lifelong learning opportunities. What other paths for continual educational growth are there outside of the time commitment of formal education? What key questions does she ask as part of her listening tours? How does she approach conversations with leaders in her organization that work outside of IT staff?

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    Keynote: Weathering Financial Winters and Innovation Improving Patient Care with Neal Patel Jan 05, 2024

    January 5, 2024: Dr. Neal Patel, CIO, Health IT at Vanderbilt University Medical Center, delves into the intricate challenges and advancements in health IT. They explore the impact of AI in healthcare, discussing its potential to alleviate burnout and enhance patient care. How can AI be harnessed to optimize staffing and labor in healthcare facilities? The episode also reflects on the role of virtual care and its integration into patient experience. Furthermore, they examine the delicate balance between technological efficiency and maintaining a personal touch in patient care. The conversation also touches on the importance of data security in AI applications. In what ways can healthcare institutions safeguard patient data while embracing AI's benefits? This episode is a deep dive into the dynamic and evolving landscape of health IT, prompting listeners to consider the future of healthcare technology and its profound impact on both patients and providers.

    Key Points:

    • Virtual Care Integration
    • Data Security Concerns
    • Weathering Financial Winters
    • Quick Technology Implementation
    • Clinician Burnout Alleviation

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    TownHall: Challenges for an Integrated Academic Medical Center & AI Strategy with Jeff Gautney Jan 02, 2024

    January 2: Today on TownHall Sue Schade, Principal at StarBridge Advisors speaks with Jeff Gautney, Senior Vice President and CIO at Rush University System for Health as a follow up to their last conversation in September. They delve into Jeff's diverse career, his approach to integrating artificial intelligence within a healthcare setting, and the challenges of an integrated academic medical center. How can we ensure that AI-driven patient care and future integration is conducted in a safe, efficient, and holistic manner? How does the integration of university functions with healthcare systems add layers of complexity to identity management and more?

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    Interview in Action @ CHIME '23 - Jaun Vado, Executive IT Site Director, RWJBarnabas Health Dec 30, 2023

    December 30: Today on the Conference channel, it’s an Interview in Action live from the 2023 CHIME Fall Forum. On this episode Sarah Richardson, SVP, Chief Digital & Information Officer at Tivity Health speaks with Juan Vado, Executive IT Site Director at RWJBarnabas Health. Juan shares his journey of achieving the 'Most Wired Level 10' status for his organization. This recognition has come from years of strategic efforts, systematic improvements, and digital innovation aimed at transforming patient care. How can we not explore possible implications of this achievement on the overall patient experience? Does it not make patients feel safer knowing they're in the hands of an organization at the forefront of digital healthcare? Juan dives into these very questions outlining how this honor translates into enhancing the patient experience and making their hospital stay feel like being home. We also delve into the exciting future of AI in healthcare. Can successful AI implementation indeed get regulated without a robust governance system?

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    Keynote: CIO Review of '23 Dec 29, 2023

    December 29, 2023: In this end of year keynote episode, several healthcare leaders share their highlights from 2023. From EHR implementations to integrating new AI technologies, there is a lot to celebrate. They share some future prospects, like new hospitals or generative technology, they are looking forward to in 2024. Finally, they share a moment of gratitude, acknowledging something they are thankful for from this season of life. Check out this episode featuring Matt MacVey, Theresa Meadows, Myra Davis, Jeff Tweed, Shakeeb Ahkter, Zafar Chaudry, Joseph Hales, and John Henderson.

    Key Points:

    • 2023 Accomplishments
    • 2024 Prospects
    • Gratitude

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    Keynote: Practical AI In Healthcare Dec 28, 2023

    December 28, 2023: David Baker, CIO at Pacific Dental, Reid Stephan, CIO at St. Luke's, and Lee Milligan delve into the rapidly evolving landscape of AI in healthcare. With a focus on practical AI applications, they discuss the transformative impact of AI in medical imaging, the role of AI in enhancing healthcare operations, and the challenges of integrating AI into clinical practice. How will AI redefine the roles of healthcare professionals and the patient experience? What strategies are being employed to govern AI use in healthcare settings, and what are the ethical implications? These critical questions highlight the intersection of technology and healthcare, offering a glimpse into a future where AI is an integral part of medical care.

    Key Points:

    • AI in Imaging
    • Ethical Implications with AI
    • Balancing innovation and safety
    • Innovation Centers
    • Expectations for Future Clinicians

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    Interview in Action @ CHIME '23 - Barbara Franta, UChicago Medicine Dec 27, 2023

    December 27: Today on the Conference channel, it’s an Interview in Action live from the 2023 CHIME Fall Forum. In this episode Karla Arzola, Chief Information Officer at Rocky Mountain Human Services speaks with Barbara Franta, Executive Director, Applications & Digital Solutions at UChicago Medicine. They discuss AI, CIO priorities from last year, and the future of work. What does the unexpected surge in focusing on AI mean for other priorities like cybersecurity? Barbara also addresses the crucial question of workforce adjustment as AI has the potential to take over certain roles.

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    Keynote: October webinar: Interoperability Outcomes, A Discussion of What’s Possible Dec 26, 2023

    December 26, 2023: Mariann Yeager, CEO of The Sequoia Project, Aneesh Chopra, co founder and president of CareJourney, And Mark Knee, Deputy Director at ONC, delve into the intricacies of healthcare data interoperability, discussing the transformative potential and challenges of the Trusted Exchange Framework and Common Agreement (TEFCA), and its impact on healthcare data sharing across different networks. The conversation highlights the remarkable progress in EHR adoption and the ongoing efforts to bridge gaps in the U.S. healthcare system. The panel also touches on the critical role of AI in healthcare, exploring how it's reshaping data usage and patient care. As we contemplate the future of healthcare IT, one must consider: How will TEFCA's evolution influence patient data accessibility? What are the real-world implications of AI integration in healthcare data analysis? And how will these advancements redefine the landscape of health information exchange?

    Key Points:

    • Clinician Efficiency
    • Ethical Implications with AI
    • Healthcare Data Sharing
    • TEFCA Implementation Challenges
    • Soothing AI Worries

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    Interview in Action @ CHIME '23 - Khalid Turk, County of Santa Clara & Lisa Esch, NTT Data Services Dec 25, 2023

    December 25: Today on the Conference channel, it’s a double Interview in Action live from the 2023 CHIME Fall Forum. First, Saad Chaudhry, Chief Digital and Information Officer at Luminis Health speaks with Khalid Turk, Chief Healthcare Info Tech Officer at County of Santa Clara. What does Khalid like most about a gathering such as CHIME? What is he looking forward to the most in 2024? Next, Sarah Richardson, SVP, Chief Digital & Information Officer at Tivity Health speaks with Lisa Esch, Senior Vice President & Chief of Strategy, Innovation, and Industry Solutions at NTT Data Services. Lisa shares an exclusive, global lens on some of the most pressing issues clients face today and showcases examples of how NTT Data Services is not just highlighting solutions but illustrating its successful implementations. What are some healthcare challenges that Lisa is personally most excited about solving right now?

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    Interview in Action @ CHIME '23 - Inderpal Kohli, VP & CIO, Englewood Hospital Dec 23, 2023

    December 23: Today on the Conference channel, it’s an Interview in Action live from the 2023 CHIME Fall Forum. In this episode Karla Arzola, Chief Information Officer at Rocky Mountain Human Services speaks with Inderpal Kohli, VP and CIO at Englewood Hospital. They discuss the trending topic at this year's CHIME forum: AI. What is top-of-mind for Inderpal and did he have any “aha” moments at the forum’s discussions? What use cases is he looking to solve with AI? What is he looking forward to next year?

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    Keynote: End of Year: Best of TWH Bloopers Dec 22, 2023

    December 22, 2023: In this unique episode of This Week Health, host Bill Russell brings us a playful take on candid moments, outtakes, and chatter that didn't make it to the original interviews. With guest appearances from the interviewees over the last year, they delve into an array of topics while keeping the conversation light-hearted. Are the bloopers sometimes more interesting than the official conversation? Which ideas and quips were too unconventional to make it into the original interview? What kind of insights does Russell's off-the-cuff commentary reveal about the evolution of technology in healthcare? Interestingly, throughout these seemingly silly moments, we notice glimpses of valuable insights that could spark thoughtful discussions on healthcare and technology.

    Key Points:

    • Candid Interview Moments
    • In-the-Moment Outtake
    • Informal Expert Discussions
    • Digital Transformation Insights

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    Interview in Action '23 - Buddy Hickman, Chief Strategy Officer, First Health Advisory Dec 21, 2023

    December 21: Today on the Conference channel, it’s an Interview in Action with George 'Buddy' Hickman, Chief Strategy Officer at First Health Advisory. With a profound understanding of the complexities and the ever-increasing sophistication of cyber attacks, how are health systems responding to this escalating issue? As attacks become more frequent and potent, how is the healthcare sector adapting its strategies for their cybersecurity needs?

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    Interview in Action @ CHIME '23 - Yauheni Solad, MD, CMIO of Digital Health, UC Davis Health Dec 20, 2023

    December 20: Today on the Conference channel, it’s an Interview in Action live from CHIME with Yauheni Solad, MD, CMIO of Digital Health and VP of Innovation at UC Davis Health. A discussion about the potential and pitfalls of generative AI in healthcare took center stage. While Yauheni acknowledges the excitement around AI, he strongly advocates for a pragmatic approach that recognizes AI's limitations and stresses the importance of understanding what you're dealing with before jumping right in. Is AI the silver bullet for healthcare problems? How can we effectively introduce it into clinical operations? Yauheni poses his framework and deep reflections about AI in healthcare to these questions while highlighting the importance of maintaining realistic expectations.

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    Interview in Action @ CHIME '23 - William Wilson, VP & CTO, Stanford Children's Health Dec 18, 2023

    December 18: Today on the Conference channel, it’s an Interview in Action live from the 2023 CHIME Fall Forum. In this episode Karla Arzola, Chief Information Officer at Rocky Mountain Human Services speaks with William Wilson, VP & CTO at Stanford Children's Health. How does such a sizable and diverse team continually deliver projects on time and under budget? As we explored the effects of the pandemic on remote working and patient connection, William speaks on the strategies employed to retain talent and uphold service quality. They also touch on data security and AI implementation. As the conversation steered toward the future, William gave a sneak peek into the organization’s goals of 2024.

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    Interview in Action @ CHIME '23 - Jeff Sturman & Bryce Thompson Dec 16, 2023

    December 16: Today on the Conference channel, it’s a double Interview in Action live from the 2023 CHIME Fall Forum. First, Reid Stephan, VP and CIO at St. Lukes speaks with Jeffrey Sturman, Senior Vice President & Chief Digital Officer at Memorial Healthcare System. They discuss the benefits and importance of the CHIME forum. Jeff highlights the significance of networking and education sessions that allow peers to learn from each other and evolve their skills. Moreover, they delve into the challenges of labor shortages and the potential of using technology, like AI, to alleviate this issue — an essential question for the audience: can we automate processes to free up more time for patient care? Next, Sarah Richardson, SVP, Chief Digital & Information Officer at Tivity Healthspeaks withBryce Thompson, Outreach Products and Strategy Sr Director/Care Transformation Partner at Intermountain Healthcare. They discuss how the organization is simplifying the lives of its clinicians. How is a large health organization like Intermountain leveraging its scale to support smaller divisions?

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    Keynote: Rural Healthcare: Challenges and Opportunities Dec 15, 2023

    December 15, 2023: Darrell Bodnar, CIO of North Country Healthcare, Scott McEachern, CIO at Southern Coos Hospital and Health Center, and Ryan Schoppe, with One Health explore how technology is reshaping patient and clinician experiences in rural settings. How are they tackling the unique obstacles presented by geography and resource limitations? What role does telehealth play in bridging the distance, and how is AI poised to revolutionize rural healthcare? The conversation also highlights the importance of community engagement in EHR implementation and the balance between maintaining legacy systems and embracing new technologies. These questions not only stimulate thought but also reflect the episode's core discussions on improving healthcare delivery in rural communities.

    Key Points:

    • Rural Healthcare Challenges
    • Telehealth Implementation
    • AI in Rural healthcare
    • Small Team Management
    • Cloud Security

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    Interview in Action '23 - Jason Cook, Field CTO Americas, Rubrik Dec 14, 2023

    December 14: Today on the Conference channel, it’s an Interview in Action with Jason Cook, Field CTO Americas at Rubrik. In a rapidly evolving world of cyber threats and cloud data management, how is your organization staying ahead of the curve? Are we becoming more alert to the state of cyber threats or are we still burying our heads in the sand? Jason shares his purview on a multitude of pivotal aspects from data security, tackling the issue of cyber insurance, to the power of AI in reshaping operational dynamics. As moving towards a cloud strategy increasingly becomes the norm, how can we secure our data across diverse platforms? This conversation invites you to deliberate upon your organization's preparedness in the event of a cyber breach and the role of AI in revolutionizing data management and cybersecurity.

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    Interview in Action @ CHIME '23 - Keith Jones, Cone Health & Guru Bhoopala, GAVS Technologies Dec 13, 2023

    December 13: Today on the Conference channel, it’s a double Interview in Action live from the 2023 CHIME Fall Forum. First, Sarah Richardson, SVP, Chief Digital & Information Officer at Tivity Health speaks with Keith Jones, Associate CIO at Cone Health. Managing to minimize risks and possible litigation associated with technology, Cone Health is setting the benchmark for intentional AI implementation. But what influenced their decision to start with nurse scheduling and what challenges did they overcome in this process? Next, Guru Bhoopala, Chief Business Officer at GAVS Technologiesdiscusses incorporating generative AI into services for caregivers and caretakers. In what ways is technology reshaping the cost of care in health systems? Can we expect a surge in the use of generative AI in streamlining hospital processes, and more importantly, preventing claim denials? As we explore the horizon for 2024, we inquire about the bid to introduce AI and automation into cybersecurity defense, another step into the future. Finally, Guru shares his experiences and learnings from CHIME as we listen to the groundswell of opinions in the healthcare industry.

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    TownHall: The Role of Surveillance Systems in Providing Immediate Interventions with Nancy Engeman Dec 12, 2023

    December 12: Today on TownHall Jake Lancaster, Chief Medical Information Officer at Baptist Memorial Health Care talks with Nancy Engeman, Quality Outcomes Coordinator at Golden Valley Memorial Healthcare. They discuss the demanding role of a Quality Outcomes Coordinator, involving the ultimate challenge of providing standard care for every patient despite variables such as experience levels of nurses and doctors or frequency of procedures. How does technology, particularly systems like surveillance, assist in standardizing workflow and better patient care? How might transitioning from traditional paper to digital processes transform healthcare? How does real-time monitoring of patient metrics allow for immediate interventions, advancing patient results beyond current nationwide standards in areas such as maternal care? Nancy also reflects on the challenges and final triumphs of change management during the implementation of surveillance.

    Read more about Golden Valley’s success using MEDITECH’s Surveillance solution to reduce

    maternal complications.

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    Interview in Action @ CHIME '23 - Sheree McFarland, HCA & Angela Maris, Mediant Health Resources Dec 11, 2023

    December 11: Today on the Conference channel, it’s an Interview in Action live from the 2023 CHIME Fall Forum. On this episode Sarah Richardson, SVP, Chief Digital & Information Officer at Tivity Health speaks with Sheree McFarland, CIO - West Florida at HCA Healthcare and Angela Maris, Vice President of Client Services at Mediant Health Resources. They discuss the vibrant, empowering community they've created specifically for women in the field. As they discuss the program's evolution from a small gathering to a major event, one can't help but reflect on the importance of women’s spaces in predominantly male fields. How essential are such spaces in encouraging diversity and inclusivity in these sectors? What does the future hold for this innovative program?

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    Interview in Action @ CHIME '23 - Tressa Springmann & Andrea Daugherty Dec 09, 2023

    December 9: Today on the Conference channel, it’s a double Interview in Action live from the 2023 CHIME Fall Forum. First, Sue Schade, Principal at StarBridge Advisors speaks with Tressa Springmann, SVP, Chief Information & Digital Officer at LifeBridge Health. They discuss the intersection of empathy, technology, and economics, particularly focusing on the role of AI in healthcare. How is LifeBridge Health looking to structure governance around AI?. Next, Reid Stephan, VP and CIO at St. Lukes speaks with Andrea Daugherty, Head of Digital Health at SHI International. How is Generative AI shaping and changing the landscape of digital health and what is its real-world applicability? How is the legislation reacting and adapting towards these technological advancements?

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    Keynote: Balancing Trust and Innovation in AI Technology With Dr. Peter Clardy Dec 08, 2023

    December 8, 2023: In this keynote, Dr. Pete Clardy, Senior Clinical Specialist at Google, discusses the evolving role of AI in healthcare. From his transition from a critical care physician to a tech expert, Clardy explores the impact of AI on medical data organization and patient care. How does AI reshape healthcare providers' approach to patient data? The conversation also delves into generative AI's potential in medical assessments and the crucial balance between technological innovation and data privacy. How can trust be built in clinicians towards AI technology? This discussion offers valuable insights into the future of healthcare in an AI-driven world.

    Key Points:

    • Building Trust In AI
    • Data Privacy Concerns
    • Generative AI Applications
    • Technology Regulations
    • Meditech Innovations

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    Interview in Action @ CHIME '23 - Frederick Holston, Healthcare Strategist, CDW Dec 07, 2023

    December 7: Today on the Conference channel, it’s an Interview in Action live from the 2023 CHIME Fall Forum with Frederick Holston, Healthcare Strategist at CDW. Fred dives into talking about AI, its different facets, and how realistically it may be used in the healthcare industry. The question is - As patients, nurses, and doctors navigate the day-to-day work within a healthcare setting, what role will AI play in practicality? How far removed are we from ensuring the use of advanced tech, such as AI, is still grounded in the underlying principle of care? The conversation shifts towards healthcare labs, their future, and what they're currently seeking. What focal point should these labs be working towards?

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    Interview in Action @ CHIME '23 - Kevin Wiese, CIO & Brad Reimer, CIO Dec 06, 2023

    December 6: Today on the Conference channel, it’s a double Interview in Action live from the 2023 CHIME Fall Forum. First, Sue Schade, Principal at StarBridge Advisors speaks with Kevin Wiese, CIO at BestSelf Behavioral Health. Kevin talks about their mission to improve operational efficiency, become a leaner organization, and use technology to reduce manual tasks. He also shares insights on the use of artificial intelligence in health audits and cybersecurity, provoking thoughts on how technology can minimize risk and audit workloads. Next, Reid Stephan, VP and CIO at St. Lukes speaks with Brad Reimer, CIO at Sanford Health. They discuss the pressing challenges regularly faced by the healthcare industry, such as workforce and clinician burnout. Brad discusses the smaller, accumulative disruptions caused by current technology usage in healthcare. He suggests that reducing this incrementally intrusive technology might also lessen burnout. Are these points of friction within our technology enriching our lives or are they creating added stressors? Brad also discusses the need for human connection as we continue to merge the healthcare and technology industries. How can we embrace innovation but still maintain the fundamental human touch within the patient-caregiver relationship?

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    TownHall: Exploring the Growth, Challenges, and Future of At-Home Care with Christopher McGhee Dec 05, 2023

    December 5: Today on TownHall, Brett Oliver, Family Physician and Chief Medical Information Officer at Baptist Health talks with Christopher McGhee, CEO at Current Health. Post pandemic, how has the at-home market evolved and what are its current challenges? The conversation raises thought-provoking questions: As health systems' financial situations are challenged, are we seeing a cooling of interest in care at home or is it a transition period to a better, more efficient future? How can healthcare organizations adapt to these shifts, preparing for the future without compromising the present? Are bricks-and-mortar health systems ready to offer more consumer-centric services?

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    Interview in Action @ CHIME '23 - Beth Cooper, SVP, Product Engin. & Data Strategy, Tivity Health Dec 04, 2023

    December 4: Today on the Conference channel, it’s an Interview in Action live from the 2023 CHIME Fall Forum. In this episode Karla Arzola, Chief Information Officer at Rocky Mountain Human Services speaks with Beth Cooper, SVP, Product Engineering & Data Strategy at Tivity Health. They discuss the importance of solidifying a data strategy, the integration of AI, and its potential risks and rewards. Beth underlines the utmost importance of AI governance which is central to reducing risk. She also shares that their organization has been working on a project named 'Dark Star', which aims for a complete cloud migration by 2024, along with implementing Snowflake and data governance. How is she prioritizing initiatives during budget season and planning for the years ahead?

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    From the Floor @ HLTH '23: ClearDATA, Privacy Dynamics, DataArt, Health Catalyst, Holon Solutions Dec 03, 2023

    December 3: Walk the floor with This Week Health. Check out the booths you may have missed at the spring health IT conferences. In this episode we feature:

    • Andy Gilbert, Chief Revenue Officer at ClearDATA
    • Graham Thompson, Founder and CEO of Privacy Dynamics
    • Dan Piekarz, Sr. Vice President- Head of Healthcare & Life Sciences at DataArt
    • Dave Ross, CTO at Health Catalyst
    • Jon Zimmerman, CEO of Holon Solutions

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    Interview in Action @ CHIME '23 - Muhammad Siddiqui, Reid Health & Nayan Patel, Avis Advisors Dec 02, 2023

    December 2: Today on the Conference channel, it’s a double Interview in Action live from the 2023 CHIME Fall Forum. First, Saad Chaudhry, Chief Digital and Information Officer at Luminis Health speaks with Muhammad Siddiqui, Chief Digital & Information Officer at Reid Health. They discuss Muhammad’s organization newly implementing 700 new features of Epic within five months thanks to provider-based project management. Next, Sarah Richardson, SVP, Chief Digital & Information Officer at Tivity Health speaks with Nayan Patel, Managing Director, IT Strategy & Performance at Avis Advisors. They talk about his work with U.S. Heart and Vascular and he shares his perspective on labor compression in terms of health IT and the role of humans in decision-making even with AI advancements. Finally, he highlights the need for embracing multilingualism in medical solutions for improving patient interactions.

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    Keynote: Agile Approaches, Patient Care Innovations, and Leadership Diversity with Lori Boisjoli Dec 01, 2023

    December 1, 2023: Lori Boisjoli, CIO of the University of Vermont Health Network, explores the transformational journey of implementing Agile methodologies across IT departments and its impact on healthcare delivery. How does Agile foster a culture of continuous improvement and adaptation in healthcare IT? What challenges and successes has UVM faced in integrating this approach? The conversation then shifts to patient-centric healthcare: what innovative strategies is UVM deploying to enhance patient experiences and accessibility? As a female leader in a prestigious academic medical center, Boisjoli shares her unique perspective on leadership and diversity in healthcare IT.

    Key Points:

    • Agile Methodology Implementation
    • Patient-Centric Healthcare Strategies
    • Leadership Diversity in Healthcare
    • Scheduling efficiency
    • Security and at Home Care

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    Interview in Action @ CHIME '23 - David Higginson, Phoenix Children's Hospital Nov 30, 2023

    November 30: Today on the Conference channel, it’s an Interview in Action live from the 2023 CHIME Fall Forum. On this episode Reid Stephan, VP and CIO at St. Lukes speaks with David Higginson, Chief Operating Officer and Chief Innovation Officer at Phoenix Children's Hospital. They discuss innovative strategies in healthcare, with a focus on home care and utilization of technology according to patients' needs and accessibility. David stresses the importance of gathering patient data between visits and leveraging simple tech solutions, like text messaging, to better identify and resolve issues promptly. The episode also touches on the challenges and benefits of digital patient experience, the role of CIOs as change agents, and the necessity for innovation in healthcare to lower costs and increase quality. Is there a risk in running too quick to full deployment of technology in the home?

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    Solution Showcase: The Future of Efficiency: Erlanger’s Leap into Automated Testing with SureTest Nov 29, 2023

    November 29, 2023: Laura O'Toole, CEO of SureTest, and Cinnamon Mathews, Chief Application Officer at Erlanger Health share about their collaboration with Sue Schade, Principal at StarBridge Advisors. As they navigate through their experiences, they engage in discussions surrounding their industry challenges and the innovative solutions they've implemented. Why is proper staffing such a prevalent issue in the healthcare system? How can automation contribute to higher quality testing and efficient time-saving methods? How does SureTest, with its impressive library of scripts, sparks a significant transformation in the regression testing process? We also explore the crucial distinction between being a vendor and a partner in this sector.

    Key Points:

    • Staffing Challenges
    • Automation Benefits
    • Testing Procedures
    • Application of SureTest
    • Future Opportunities

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    TownHall: Harnessing AI to Address Social Determinants of Health with Nirav Shah, MD Nov 28, 2023

    November 28: Today on TownHall, Reid Stephan, VP and CIO at St. Lukes speaks with Nirav Shah, MD, Medical Director of Quality Innovation and Clinical Practice Analytics at NorthShore University HealthSystem. Nirav takes us on a journey into the development of a specific healthcare solution powered by NLP that yields actionable data drawn from unstructured health records. The cost-effective tool leverages NLP to identify social determinants of health thus revolutionizing the work of social workers within the hospital setting. But what are the most significant challenges of implementing such technology? Furthermore, how was the tool received by the clinical staff and what impact has the system had on patient care outcomes?

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    Interview in Action @ CHIME '23 - Bobby Zarr, VP of Healthcare, uPerform Nov 27, 2023

    November 27: Today on the Conference channel, it’s an Interview in Action live from the 2023 CHIME Fall Forum with Bobby Zarr, Vice President of Healthcare at uPerform. As we delved into the many layers of the healthcare world, Bobby elaborated on uPerform's role in providing just-in-time learning platforms for clinicians, potentially reducing burnout and enhancing satisfaction. Bobby introduces the term 'burnover', which encapsulates the financial implications of clinician burnout. Could uPerform be a key player in addressing this crisis? We also touched upon the changing landscape of healthcare, with fierce competition and an intense post-pandemic recovery process. We also got a glimpse into uPerform's plans for the forum, the networking experiences, and the importance of making new connections. What are the roadblocks and opportunities in incorporating change in an industry already loaded with challenges?

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    Interview in Action @ CHIME '23 - Heather Nelson, Boston Children's & Barbara Casey, Pixel Health Nov 25, 2023

    November 25: Today on the Conference channel, it’s an Interview in Action live from the 2023 CHIME Fall Forum. On this episode Sarah Richardson, SVP, Chief Digital & Information Officer at Tivity Health speaks with Heather Nelson, SVP & CIO at Boston Children's Hospital and Barbara Casey, President, Consulting Services at Pixel Health. Sarah introduces their innovative project, a groundbreaking initiative with Boston Children's to implement a private 5G cellular network in healthcare, a first of its kind, aimed at enhancing connectivity for clinicians, care teams, and physicians. What drives healthcare leaders to pioneer groundbreaking projects like the private 5G cellular network? What have Barbara and Heather enjoyed the most at the forum this year?

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    Keynote: The Future of AI and its Role in Reducing Health Inequities with Ashish Atreja Nov 24, 2023

    24 November, 2023: Ashish Atreja - CIO, CDO at UC Davis Health, one of the key contributors at the heart of the current technological revolution in healthcare joins for this keynote episode. Learn about the emerging field of Artificial Intelligence in healthcare, and hear how technology can improve healthcare outcomes and streamline processes. How can we ensure that innovation doesn't magnify existing health inequities or create new ones? What makes VALID AI stand out and could it be a game-changer in addressing the lack of shared knowledge in the innovation sector? Is generative AI indeed a watershed moment in healthcare? They navigate these complex landscapes of technological upheavals, compliance issues, and intellectual property, and delve into the impact of technological growth on healthcare organizations, and their struggle to keep up. Explore the shift from a 'market plus first' approach to a problem-centered approach and the key problem areas where AI could be utilized for significant improvements.l

    Key Points:

    • Artificial Intelligence
    • Healthcare Innovation
    • VALID AI Program
    • Generative AI Impact
    • Compliance Challenges
    • Problem-centered Approach

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    Interview in Action @ CHIME '23 - Kevin Peck, US Army & Jen Fowkes, McKinsey & Company Nov 23, 2023

    November 23: Today on the Conference channel, it’s a double Interview in Action live from the 2023 CHIME Fall Forum. First, Karla Arzola, Chief Information Officer at Rocky Mountain Human Services speaks with Kevin Peck, Senior CIO at US Army. What role will AI play in the development of the US army's healthcare systems? Next, Timothy Zoph, Senior Advisor at McKinsey & Company speaks with Jennifer Fowkes, Partner at McKinsey & Company. Today, the healthcare industry experiences a storm, marked by rising inflation and labor challenges. Is technology the silver lining we anticipate for these healthcare challenges? Drawing insights from other industries like hospitality and transportation, could "rewiring" for digital and analytics provide the necessary solutions?

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    Interview in Action @ CHIME '23 - Cherodeep Goswami, UW Health & Nassar Nizami, Exact Sciences Nov 22, 2023

    November 22: Today on the Conference channel, it’s an Interview in Action live from the 2023 CHIME Fall Forum. On this episode Sue Schade, Principal at StarBridge Advisors speaks with Cherodeep Goswami, Chief Information & Digital Officer at The University of Wisconsin Health System and Nassar Nizami, Chief Information Officer at Exact Sciences. What's in store for Exact Sciences, a renowned clinical research company mainly known for their product ColoGuard? How is UW Health working towards deploying automation?

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    TownHall: Exploring the Intersections of Innovation, Leadership, and Health Equity with Todd Carlson Nov 21, 2023

    November 21: Today on TownHall Linda Yang, CIO, talks with Todd Carlson, VP of Application Development and Enterprise Architecture at CareSource about leadership in technological advancements in the healthcare insurance industry. How is generative AI shaping the quality and efficiency of healthcare and how does it hold up to the unique challenges of the healthcare industry? Also, we explore the importance of a human-centric design in the development of healthcare systems, the risks and rewards of innovation, and the critical role of strong leadership in promoting innovation while maintaining accuracy and efficiency.

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    Interview in Action @ CHIME '23 - Drew Koerner, Healthcare/SLED Chief Architect, ServiceNow Nov 20, 2023

    November 20: Today on the Conference channel, it’s an Interview in Action live from the 2023 CHIME Fall Forum with Drew Koerner, Healthcare/SLED Chief Architect at ServiceNow. What percentage of a clinician's work being spent on administrative tasks is acceptable, and can it be significantly reduced? How can technology like clinical device management solutions contribute to improving healthcare operations and patient care?

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    Interview in Action @ CHIME '23 - Marshall Pearson, HCA Healthcare & Caitlin Ursini, Notable Nov 18, 2023

    November 18: Today on the Conference channel, it’s a double Interview in Action live from the 2023 CHIME Fall Forum. First, Karla Arzola, Chief Information Officer at Rocky Mountain Human Services speaks with Marshall Pearson, Division Director of Application Services at HCA Healthcare. How do established healthcare systems balance innovation with startup partnerships? Pearson speaks on ongoing projects to streamline processes like physician note-taking through AI, and gives us a glimpse into the promising future of 2024; a journey painted with the hues of process automation and an aspiration to simplify and compact repetitive tasks. Next, Reid Stephan, VP and CIO at St. Lukes speaks with Caitlin Ursini, Strategic Partnerships lead at Notable. Caitlin explains how Notable enhances the capabilities within Electronic Health Records for better optimization. One might wonder, how the rapid advancement in generative AI influenced Notable's strategy? More intriguing is the idea of transforming unstructured data for decision-making - how has this been realized practically? Real-world use cases shed light on the application of this concept, particularly in population health work.

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    Keynote: Andrew Rosenberg on Cloud Strategies, Gene Editing, and AI's Role in Medicine Nov 17, 2023

    November 17, 2023: Andrew Rosenberg, CIO for Michigan Medicine, delves into the evolving landscape of healthcare technology and its profound impact on modern medicine. As Rosenberg unpacks Michigan Medicine's journey, he poses thought-provoking questions: How is cloud computing reshaping healthcare infrastructure, and what does this mean for the future of health data security? The conversation then shifts to the intriguing potential of gene editing – could this be the key to eradicating diseases entirely? Rosenberg also contemplates the role of AI in healthcare, exploring both its transformative potential and the ethical considerations it raises. This episode not only reflects on the current state of healthcare technology but also challenges us to consider its future trajectory and impact on patient care

    Key Points:

    • Cloud Computing Journey
    • Gene Editing Potential
    • Prioritizing AI in Healthcare
    • Cybersecurity in Health
    • Healthcare Infrastructure Resilience

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    Interview in Action @ CHIME '23 - Amie Teske, Founder & CEO, amieteske.com Nov 16, 2023

    November 16: Today on the Conference channel, it’s an Interview in Action live from the 2023 CHIME Fall Forum. On this episode Reid Stephan, VP and CIO at St. Lukes speaks with Amie Teske, CEO and Founder at amieteske.com. They discuss her journey in the health tech industry and her insights on the changing dynamics in the field. They also explore the significant transformations in the industry, with a focus on the concept of digital health. At its core, the conversation raises the essential question: What really is digital health, and how does it impact the interactions between healthcare providers and patients? This interview delves into the implications and applications of digital health within the healthcare continuum. Amie also discusses her role in mentoring, coaching, and advising health tech sales companies on improving their sales strategies

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    Solution Showcase: Harnessing Tech from Patient Transport Efficiency to Simulation Training with CDW Nov 15, 2023

    November 15, 2023: In this solution showcase, our guest Todd Larson, Consultant at HonorHealth, offers insightful anecdotes based on his mixed experiences in law enforcement and healthcare. His military background encourages an innovative approach to healthcare, specifically in information centralization and operational efficiency. What drove the conception of the Command Center? How has it evolved? Larson nudges us to think about our healthcare models and how we're potentially lagging behind. As we move through various topics, Larson emphasizes the crucial role of technology in healthcare. However, is technology a help or a hindrance? Does it streamline processes or does it add another layer of complexity? The future of healthcare is undeniably digital, but how well are we adapting to this change? Let's explore further in this conversation.

    Key Points:

    • Innovation in Healthcare
    • Role of Technology
    • Healthcare Transformation
    • Patient Transport Efficiency
    • Simulation Training Benefits
    • CDW

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    TownHall: Putting Family at the Center of Elder Care with Eric Rogers Nov 14, 2023

    November 14: Today on TownHall Sue Schade, Principal at StarBridge Advisors speaks with Eric Rogers, Chief Information Officer at Hebrew SeniorLife. They discuss Hebrew SeniorLife’s patient and family-centered approach to elder care. Eric discusses the importance of building strong relationships with family members who act as proxies in care decisions, the role of the innovative MEDITECH Expanse family and patient portal, and the strategies for successfully onboarding patients and families onto various technologies. He also underlines the challenges and strategies of managing patients as they transition through different settings, acuity levels, and stages of life within a diverse care environment. Lastly, Eric provides a forward-looking perspective on the future of patient and family engagement, underlining the significance of harnessing technology, AI, telemedicine, and groundbreaking research for revolutionizing elder care.

    Learn more from Eric Rogers on the foundational elements needed to deliver quality senior care across a continuum and what the future of elder care looks like.

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    Interview in Action @ CHIME '23 - Theresa Meadows, CIO & SVP, Cook Children's Health Care System Nov 13, 2023

    November 13: Today on the Conference channel, it’s an Interview in Action live from the 2023 CHIME Fall Forum. On this episode Sue Schade, Principal at StarBridge Advisors speaks with Theresa Meadows, CIO & SVP at Cook Children's Health Care System.They discuss keynotes at the forum, including about how to foster relationships, build teams, and exercise compassion. Theresa also highlights the importance of artificial intelligence in healthcare and the strides they are making to harness it safely and effectively. The conversation gravitates towards the use of AI initiatives such as remote monitoring and ambient listening for process improvement and improving caregiving—is this the future of healthcare?

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    Keynote: Data Autonomy, Diverse Communities, and Preventative Medicine with Sophy Lu Nov 10, 2023

    November 10, 2023: Sophy Lu, SVP / CIO of Northwell Health, shares about patient ownership of health records and the possibilities that open up when one can freely share their data. How does this autonomy in data sharing translate to receiving care tailored to personal preferences, and what barriers does the diversity and socio-economic disparities pose to this vision? The discussion delves deep into the challenges of implementing comprehensive EHR systems and the pressing need for preventative medicine, touching upon the role of technology in reaching underserved communities. What does it truly mean to implement person-centered design in healthcare, and how does the ideal scenario where technology assists unnoticed, contribute to this vision? The conversation takes a critical look at billing, revenue cycle, and regulatory matters stifle innovation. As Sophy shares her ambitious timeline for implementing EHR and associated technological transformations, one cannot help but wonder: how will these changes redefine care delivery, and what does it mean for the future of healthcare?

    Key Points:

    • Patient Data Ownership
    • Socio-economic healthcare obstacles
    • Diverse Community Engagement
    • Preventative Medicine Focus
    • EHR Implementation Challenges

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    TownHall: Fostering Health Equity, Advocacy, and Innovation with Jose Torres-Vega Nov 07, 2023

    November 7: Today on TownHall Karla Arzola, Chief Information Officer at Rocky Mountain Human Services speaks with Jose Torres-Vega, Information Technology Manager, Volunteer Non-Attorney Advocate & Volunteer Lobbyist at Colorado Cross-Disability Coalition. Born and raised in Guatemala, Jose's journey weaves through an impressive palette of identities - a disability advocate, a multilingual attorney, an IT manager, and a policy influencer. Amidst the digital and health inequities exacerbated by COVID-19, how has Jose leveraged his diverse skillset to promote health equity in rural Colorado? As Jose narrates his experiences in fighting for civil rights, leading technological innovation in nonprofits, and working closely with the local government, we are prompted to reflect on pivotal questions. Can technology be harnessed to democratize access to healthcare and resources? In what creative ways can we bridge the physical and digital divide plaguing our communities? Avowing from personal experience, Jose exemplifies how disability inclusion in technology can foster transformative solutions and policies.

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    Interview in Action @ HLTH '23 - Frank Harvey, CEO, Surescripts Nov 06, 2023

    November 6: Today on the Conference channel, it’s an Interview in Action live from HLTH with Frank Harvey, CEO of Surescripts. They discuss the challenges of physician burnout and the role of data collection in healthcare. The conversation highlights the need for solutions to reduce administrative tasks for physicians and the potential of expanding the care team to include pharmacists. They also explore the integration of AI in healthcare and emphasize the importance of careful implementation. Can data collection and AI help alleviate physician burnout? How can expanding the care team improve patient care?

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    Keynote: Breaking Barriers: Remote vs In-Person and Building Partnerships with Alistair Erskine Nov 03, 2023

    November 3rd, 2023: Alistair Erskine, Chief Information and Digital Officer / VP for Digital Health at Emory, delves into the transformative impact of large language models and ambient listening technologies. As healthcare professionals increasingly adopt AI tools for note-taking and summarizing patient interactions, what are the implications for efficiency and patient understanding of medical information? The conversation explores how these technologies not only cut down the time spent on documentation but also hold the promise of making medical notes more accessible to patients by converting them to a fifth-grade reading level. What qualities and shared visions set apart a productive partnership, and how does this relationship contribute to advancing healthcare’s mission of saving lives and providing equitable care?

    Key Points:

    • AI in Healthcare Documentation
    • AI Recorded Medical Notes
    • Innovative staff engagement
    • Vendor and Partner Relationships
    • Navigating remote work

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    Interview in Action @ HLTH '23 - Zeev Neuwirth, MD, Author & Former Chief Clinical Executive Nov 02, 2023

    November 2: Today on the Conference channel, it’s an Interview in Action live from HLTH with Zeev Neuwirth, MD, Author of Beyond the Walls & Former Chief Clinical Executive. They discuss the transformative changes happening in American healthcare and the opportunities for a renaissance in the industry. Dr. Neuwirth highlights the importance of the digital revolution, the business model revolution, and the humanistic revolution in healthcare. Can healthcare leverage the power of AI and analytics to unlock the value of data? How can business models and payment systems be transformed to drive positive change? And how can humanism shape the future of healthcare delivery? Join us as we dive deep into these questions and explore the path towards a better healthcare system.

    Unlock the full potential of AI in Healthcare with experts David Baker, Lee Milligan, and Reid Stephan on Nov 2nd, 1 PM ET. Learn to navigate budget constraints and enhance operational efficiency in healthcare IT. Don’t miss out on affordable, scalable AI solutions and practical tips for success. Register Here: https://thisweekhealth.com/practical-ai-in-healthcare/

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    Solution Showcase: Navigating Data Recovery and Cyber Resiliency with Rubrik’s Ryan Baker Nov 01, 2023

    November 1, 2023: Ryan Baker, VP of Sales for Rubrik, joins for an in-depth discussion on backup and cyber resiliency. Do traditional backup methods hold up in today's cyber landscape? Are we being proactive or reactive in the fight against cyber threats? Baker provides intriguing information about how cyber resiliency diverges from simple data backup, focusing on Rubrik's approach to securing, protecting and restoring data. With the increasing move towards cloud-based systems and services, how does this change the complexity of data recovery? Explore these thought-provoking topics and more as we dive into the intersection of healthcare and cybersecurity.

    Key Points:

    • Backup vs. Resiliency
    • Cyber Resiliency
    • Cloud Complexity
    • Rubrik's Approach
    • Understanding Threats
    • Data Recovery

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    TownHall: Enhancing Clinician Satisfaction: Bridging the Gap with Priscilla Frase, MD Oct 31, 2023

    October 31: Today on TownHall Karla Arzola, Chief Information Officer at Rocky Mountain Human Services speaks with Priscilla Frase, MD, CMIO and Hospitalist at Ozarks Healthcare. Priscilla shares her insight into the optimization of Ozark’s MEDITECH Expanse systems to boost patient care and quality. Drawing from her journey on transitioning from traditional paper records to electronic health records, she paints a vivid picture of the role of technology in modern health care. How can we improve EHR satisfaction across various organizations using the same system? What role does user mastery play in the fluctuating satisfaction levels and how can this be addressed? How does she approach optimizing providers' use of the EHRs?

    Learn more from Dr. Frase’s Blog Post: How personalizing Expanse unlocked new opportunities for patient care at Ozarks Healthcare. And, read about additional organizational success as Ozarks Healthcare Expands Behavioral Health Services With MEDITECH Expanse.

    Dr. Frase is a 2024 HIMSS Changemaker in Health Awards finalist. Voting is open until 11/28 at 12:00 PM CST/ You can vote for her here.

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    Interview in Action @ HLTH '23 - Glen Tullman, CEO, Transcarent Oct 30, 2023

    October 30: Today on the Conference channel, it’s an Interview in Action live from HLTH with Glen Tullman, CEO at Transcarent. What difference could it make when health providers are paid in a seamless manner upon delivering care? How might it transform our perception of healthcare if we had instant access to top-quality providers within the palm of our hand? At the center of the dialogue lies the user-friendly Transparent app, a potent resource for any health consumer, encapsulating a directory of healthcare and its associated services. The conversation also dives deep into how Transcarent works with large and mid-sized companies, promisingly filling gaps in their existing health-related solutions.

    Unlock the full potential of AI in Healthcare with experts David Baker, Lee Milligan, and Reid Stephan on Nov 2nd, 1 PM ET. Learn to navigate budget constraints and enhance operational efficiency in healthcare IT. Don’t miss out on affordable, scalable AI solutions and practical tips for success. Register Here: https://thisweekhealth.com/practical-ai-in-healthcare/

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    Keynote: Preventative Healthcare Practices and Implementing Change with Gordon Chen Oct 27, 2023

    October 27, 2023: Gordon Chen, former Chief Medical Officer and Board Member of ChenMed, discusses the organization's mission to transform primary care for underserved populations. He emphasizes the importance of holistic healthcare, focusing on personal, community, nutritional, physical, and spiritual aspects. Chen shares his vision for creating environments where individuals can thrive, with studies showing this could potentially extend lives by 10 to 15 years. How can we reframe our approach to healthcare to promote wellness and connection? What role does community play in our overall health and longevity? Join for a thought-provoking conversation on the future of healthcare and community well-being.

    Key Points:

    • Shifting Healthcare Models
    • Preventative Care Approach
    • Community Well-being
    • Impact of Loneliness
    • Future Vision for Healthcare

    Unlock the full potential of AI in Healthcare with experts David Baker, Lee Milligan, and Reid Stephan on Nov 2nd, 1 PM ET. Learn to navigate budget constraints and enhance operational efficiency in healthcare IT. Don’t miss out on affordable, scalable AI solutions and practical tips for success. Register Here. - https://thisweekhealth.com/practical-ai-in-healthcare/

    Interview in Action @ HLTH '23 - Yauheni Solad, MD, CMIO of Digital Health, UC Davis Health Oct 26, 2023

    October 26: Today on the Conference channel, it’s an Interview in Action live from HLTH with Yauheni Solad, MD, CMIO of Digital Health and VP of Innovation at UC Davis Health. What avenue does UC Davis Health see for AI solutions in healthcare operational challenges? How does Yauheni envision navigating the intricacies of AI integration, especially in the wake of growing issues of trust? How should health systems prioritize technology innovation moving forward?

    Join us for our webinar "Interoperability Outcomes: A Discussion of What’s Possible" on October 5th at 1 PM ET/10 AM PT, discussing challenges in healthcare interoperability. We'll tackle key issues like fragmented technology systems, data privacy, and cost-effectiveness. Engage with top-tier experts to understand the current landscape of healthcare IT, learn data-driven strategies for patient-centered care, and discover best practices for ensuring system security and stakeholder trust. Register Here

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    Interview in Action @ HLTH '23 - Sam Tullman, Head of Clinical Research, Quilt Oct 25, 2023

    October 25: Today on the Conference channel, it’s an Interview in Action live from HLTH with Sam Tullman, Head of Clinical Research at Quilt. The discussion takes a deep dive into the intricacies of continuous behavioral health monitoring using basic mobile cell phone signals and delves into how Quilt can detect a variety of health distress signs such as depression, anxiety, and stress by analyzing behaviors like phone usage and mobility patterns. More than a simple health technology tool, we delve into Quilt's innovative approach which combines an engaging game app with mobile data analytics to promote better health outcomes. So can our phones really predict our mental health emergencies? How might such a tool revolutionize the way providers monitor and treat their patients? And where does the balance between digital innovation and personal health lie?

    Unlock the full potential of AI in Healthcare with experts David Baker, Lee Milligan, and Reid Stephan on Nov 2nd, 1 PM ET. Learn to navigate budget constraints and enhance operational efficiency in healthcare IT. Don’t miss out on affordable, scalable AI solutions and practical tips for success. Register Here: https://thisweekhealth.com/practical-ai-in-healthcare/

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    TownHall: Turning Training Time into Patient Time with Liz Griffith & Bobby Zarr Oct 24, 2023

    October 24: Today on TownHall Sue Schade, Principal at StarBridge Advisors speaks with Liz Griffith, Director of EHR Education and Bobby Zarr, Vice President of Healthcare at uPerform. They reveal how healthcare organizations can optimize available resources, decrease the time clinicians spend on training, and boost user satisfaction in implementing electronic health record (EHR) systems. Amidst the backdrop of current industry challenges, the duo discuss the innovative ways they've helped health systems navigate these complexities - cue, turning training time into patient time. Is the key to overcoming these challenges the integration of personalized, efficient learning rooted in the EHR? We dig deeper into their experiences, learning how the larger healthcare narrative is envisioned through their eyes. How does this transformative approach to EHR education tie into the bigger picture of the ongoing evolution of healthcare technology?

    Articles mentioned in this episode:

    BSW EHR Satisfaction: https://www.uperform.com/news/bsw-improves-ongoing-ehr-education/

    MHealth Fairview eConsent adoption: https://www.uperform.com/blog/virtual-epic-training-podcast/

    UCHealth reducing onboarding time: https://www.uperform.com/ct-lin-podcast/

    Gundersen Health System reducing onboarding time by 66%: https://www.uperform.com/wp-content/uploads/2021/09/Case-Study_Gundersen-Health-System.pdf

    Unlock the full potential of AI in Healthcare with experts David Baker, Lee Milligan, and Reid Stephan on Nov 2nd, 1 PM ET. Learn to navigate budget constraints and enhance operational efficiency in healthcare IT. Don’t miss out on affordable, scalable AI solutions and practical tips for success. Register Here: https://thisweekhealth.com/practical-ai-in-healthcare/

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    Interview in Action @ HLTH '23 - Joe Gagnon, CEO & Board Member, 1upHealth Oct 23, 2023

    October 23: Today on the Conference channel, it’s an Interview in Action live from HLTH with Joe Gagnon, CEO and Board Member at 1upHealth, Inc. Trying to synthesize sprawling healthcare data to make it usable and beneficial to patients is a vast mountain to climb — but that's exactly what Joe is up to. In this interview Joe explores 1upHealth's ambitious attempt to construct a multi-use general-purpose data platform capable of handling anything from claims to clinical data while focusing on the industry adoption of FHIR data standards. What's in store for AI and machine learning when quality data takes center stage? How can 1upHealth's API revolutionize patient access to medical data?

    Unlock the full potential of AI in Healthcare with experts David Baker, Lee Milligan, and Reid Stephan on Nov 2nd, 1 PM ET. Learn to navigate budget constraints and enhance operational efficiency in healthcare IT. Don’t miss out on affordable, scalable AI solutions and practical tips for success. Register Here: https://thisweekhealth.com/practical-ai-in-healthcare/

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    Keynote: Navigating the Convergence of Health Tech and Creating Team Culture with Marty Paslick Oct 20, 2023

    October 20, 2023: Marty Paslick, Chief Information Officer at HCA Healthcare, delves deep into the communal and technological aspects of health IT. They discuss the transformation of IT from a support role to a central strategic partner in health care, as well as the potential pros and cons of this shift. From the deployment of other industries technologies to improve patient care to reducing nurses' administrative burdens Paslick offers enlightening insights. We also learn about their approach to maintaining culture in a large organization and employee engagement strategies. Finally, Bill and Marty also share their past work in programming and the passion they have for the field. Is the ever-evolving nature of technology a challenge or an opportunity for tomorrow's healthcare?

    Key Points:

    • Global Tech Partnerships
    • Organizational Culture Maintenance
    • Employee Engagement Strategies
    • Future Healthcare Predictions
    • Relating and Bonding With Staff

    Join us for our webinar "Interoperability Outcomes: A Discussion of What’s Possible" on October 5th at 1 PM ET/10 AM PT, discussing challenges in healthcare interoperability. We'll tackle key issues like fragmented technology systems, data privacy, and cost-effectiveness. Engage with top-tier experts to understand the current landscape of healthcare IT, learn data-driven strategies for patient-centered care, and discover best practices for ensuring system security and stakeholder trust. Register Here

    Interview in Action @ HLTH '23 - Ron Li, MD, Medical Informatics Director, Stanford Health Care Oct 19, 2023

    October 19: Today on the Conference channel, it’s an Interview in Action live from HLTH with Ron Li, MD, Medical Informatics Director for Digital Health at Stanford Health Care. Playing a crucial role in shaping and implementing new digital health programs, particularly virtual health models at Stanford Medicine, Li discusses the hurdles faced by clinicians in synchronizing with the rapid technological advancements. Does the overabundance of data create a kind of 'information overload' for physicians? How can the balance between human-driven processes and tech intervention be optimized for efficient patient care? As we explore the possibilities of virtual care models, Lee enlightens us on how technologies like AI can revolutionize the future of health informatics. He also shares his intriguing insights into Stanford's Emerging Applications Lab's aims and functions and the intricacies of balancing between virtual and traditional healthcare paradigms.

    Unlock the full potential of AI in Healthcare with experts David Baker, Lee Milligan, and Reid Stephan on Nov 2nd, 1 PM ET. Learn to navigate budget constraints and enhance operational efficiency in healthcare IT. Don’t miss out on affordable, scalable AI solutions and practical tips for success. Register Here: https://thisweekhealth.com/practical-ai-in-healthcare/

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    Solution Showcase: Applying AI Strategies in Regional Health Systems: A Look at NKCH with Notable Oct 18, 2023

    October 18, 2023: Dive deep into this conversation with Justin White, CTO of Notable, and Kristen Guillaume, CIO of North Kansas City Hospital and Meritas Hospital. They share their respective experiences in integrating Artificial Intelligence (AI) into the regional health systems, focusing on the innovative use of AI in enhancing patient experiences and strategy implementations. Does the size of a health system impede significant advancements in the realm of AI? How are AI tools reshaping the workflow within these environments? Listen in as we unravel the seemingly complex world of AI implementation, the expediency of automation, and the ideal balance between human touch and machine intervention in healthcare settings. The talk also sparks thoughts on the need for configuring healthcare practices to suit specific landscapes and the endless scope available for advancements using AI.

    Key Points:

    • AI strategy implementation
    • Patient experience enhancement
    • Data integration challenges
    • Healthcare workflow automation
    • Adoption of AI technologies
    • Strategy for future scenarios

    Unlock the full potential of AI in Healthcare with experts David Baker, Lee Milligan, and Reid Stephan on Nov 2nd, 1 PM ET. Learn to navigate budget constraints and enhance operational efficiency in healthcare IT. Don’t miss out on affordable, scalable AI solutions and practical tips for success. Register Here.

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    TownHall: Stepping into Healthcare, Upskilling Employees, and AI for Administration with Jane Moran Oct 17, 2023

    October 17: Today on TownHall Sue Schade, Principal at StarBridge Advisors speaks with Jane Moran, Chief Information and Digital Officer at Mass General Brigham. What differences did she notice stepping into the healthcare environment after her experience of over twenty years in global organizations outside of healthcare? Jane discusses extensive organizational changes and shares her ambitious strategy to increase efficiency, enhance stakeholder experiences, and streamline operations with the help of technology. We look at the application of AI, not just in diagnostics and treatment, but in administrative functions. What difference can digitized learning and AI make in healthcare processes?

    Unlock the full potential of AI in Healthcare with experts David Baker, Lee Milligan, and Reid Stephan on Nov 2nd, 1 PM ET. Learn to navigate budget constraints and enhance operational efficiency in healthcare IT. Don’t miss out on affordable, scalable AI solutions and practical tips for success. Register Here: https://thisweekhealth.com/practical-ai-in-healthcare/

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