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    Business

    Think Fast Talk Smart: Communication Techniques

    One of the most essential ingredients to success in business and life is effective communication.

    Join Matt Abrahams, best-selling author and Strategic Communication lecturer at Stanford Graduate School of Business, as he interviews experts to provide actionable insights that help you communicate with clarity, confidence, and impact. From handling impromptu questions to crafting compelling messages, Matt explores practical strategies for real-world communication challenges.

    Whether you’re navigating a high-stakes presentation, perfecting your email tone, or speaking off the cuff, Think Fast, Talk Smart equips you with the tools, techniques, and best practices to express yourself effectively in any situation. Enhance your communication skills to elevate your career and build stronger professional relationships.

    Tune in every Monday and Thursday for new episodes. Subscribe now to unlock your potential as a thoughtful, impactful communicator. Learn more and sign up for our Newsletter at fastersmarter.io.

    Advertise

    Copyright: ©Think Fast Talk Smart LLC

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    Latest Episodes:
    299. Choose The Right Channel: How Stanford Finds Its Voice Jun 22, 2026
    Show notes

    How to communicate with impact when the stakes are high.

    Communication isn't about getting information out. It's about making sure it gets through. In an era of fragmented attention and endless platforms, the challenge isn't finding ways to speak—it's finding ways to connect.

    According to Farnaz Khadem, Vice President of University Communications at Stanford, great communicators start with three questions: What's the goal? Who's the audience? And what does the data tell us? Whether guiding a university through a crisis, helping experts share their ideas with broader audiences, or deciding where a story should be told, she believes effective communication centers around understanding people. "People want to know what's actually happening," she says. "And if what is happening is you don't know what is happening, you have to tell people you don't know."

    In this episode of Think Fast, Talk Smart, Khadem joins host Matt Abrahams to discuss the importance of preparation, transparency, and active listening when communicating during uncertainty. From navigating the opportunities and risks of AI to crafting stories that create genuine connection, she shares practical lessons for building trust, adapting to changing audiences, and communicating effectively when the stakes are highest.

    Episode Reference Links:

    • Farnaz Khadem
    • Ep.22 Under Pressure: How to Communicate Clearly and Timely During a Crisis

    Connect:

    • Premium Signup >>>> Think Fast Talk Smart Premium
    • Email Questions & Feedback >>> hello@fastersmarter.io
    • Episode Transcripts >>> Think Fast Talk Smart Website
    • Newsletter Signup + English Language Learning >>> FasterSmarter.io
    • Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
    • Matt Abrahams >>> LinkedIn


    Chapters:

    • (00:00) - Introduction
    • (01:01) - Communication Fundamentals
    • (02:21) - Choosing the Right Channel
    • (04:01) - Building Communication Networks
    • (05:13) - Coaching Better Communicators
    • (07:07) - Crisis Preparation
    • (09:10) - Crisis Response
    • (11:03) - The Power of Storytelling
    • (12:51) - AI in Communications
    • (15:52) - The Final Three Questions
    • (21:06) - Conclusion

    ********
    Thank you to our sponsors.
    These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

    Unleash your Superhuman potential with AI that meets you where you work. Learn more at superhuman.com

    Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.


    298. Quick Thinks: How to Look Confident, Composed, and Credible Jun 18, 2026
    Show notes

    The nonverbal habits that make you look confident, composed, and authentic before you even speak.

    How you carry yourself can shape how others perceive your confidence, credibility, and authenticity—often before you say a word. In this Quick Thinks episode of Think Fast, Talk Smart, Matt Abrahams shares practical, research-backed techniques for strengthening your presence through body language, posture, gestures, and eye contact. Learn how to stand and sit with confidence, move with purpose, use your hands effectively, and avoid common nonverbal habits that can distract from your message. Whether you're presenting to an audience, leading a meeting, or navigating everyday conversations, these simple strategies can help you communicate with greater composure and impact.

    Episode Reference Links:

    • Ep.12 It's Not What You Say, It’s How You Say It: How To Communica…
    • Ep.137 When Words Aren't Enough: How to Excel at Nonverbal Communication

    Connect:

    • Premium Signup >>>> Think Fast Talk Smart Premium
    • Email Questions & Feedback >>> hello@fastersmarter.io
    • Episode Transcripts >>> Think Fast Talk Smart Website
    • Newsletter Signup + English Language Learning >>> FasterSmarter.io
    • Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
    • Matt Abrahams >>> LinkedIn


    Chapters:

    • (00:00) - Introduction
    • (00:37) - Be Big, Balanced, and Still
    • (01:31) - The Right Speaking Stance
    • (02:16) - Moving with Purpose
    • (03:07) - Presence While Seated
    • (03:53) - What to Do with Your Hands
    • (04:38) - Gesturing Beyond Your Shoulders
    • (05:27) - Effective Eye Contact
    • (06:12) - Thinking While Speaking
    • (06:57) - Bringing It All Together
    • (07:44) - Practice Through Recording
    • (08:30) - Conclusion

    ********
    Thank you to our sponsors.
    These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

    Unleash your Superhuman potential with AI that meets you where you work. Learn more at superhuman.com

    Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.


    297. Agency Over Anxiety: Communicating in Uncertain Times Jun 15, 2026
    Show notes

    Why the most effective communicators help people see not just what's changing, but why it matters to them.

    For Sinéad Bovell, effective communication isn’t just about explaining what’s coming next—it’s about giving people the confidence and agency to engage with it.
    Bovell is a futurist, founder of the tech education company WAYE, and an expert advisor to the United Nations AI Advisory Body. Known for making complex topics accessible to broad audiences, she has spent years helping leaders, organizations, and young people understand the implications of artificial intelligence and other transformative technologies. Her approach starts with a simple principle: meet people where they are and connect big ideas to what matters in their lives. “If you scare people too much, if you disempower them, they do unsubscribe from the very activities you need them to lean into.”
    In this episode of Think Fast, Talk Smart, Bovell joins host Matt Abrahams to discuss how to communicate complexity without overwhelming people and why skills like adaptability and judgment are becoming more valuable in the age of AI. From making emerging technologies more accessible to building trust through relevance and empathy, they discuss what it takes to help audiences engage with change rather than fear it.

    To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.

    Episode Reference Links:

    • Sinéad Bovell

    Connect:

    • Premium Signup >>>> Think Fast Talk Smart Premium
    • Email Questions & Feedback >>> hello@fastersmarter.io
    • Episode Transcripts >>> Think Fast Talk Smart Website
    • Newsletter Signup + English Language Learning >>> FasterSmarter.io
    • Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
    • Matt Abrahams >>> LinkedIn


    Chapters:

    • (00:00) - Introduction
    • (01:00) - Explaining Complex Ideas
    • (03:48) - The Future of Soft Skills
    • (06:52) - Talking About AI Without Fear
    • (10:33) - Storytelling for Young Audiences
    • (12:46) - Reaching Young Audiences
    • (15:01) - Career Pivots & Reinvention
    • (16:53) - Becoming a Better Communicator
    • (18:59) - The Final Three Questions
    • (25:09) - Conclusion

    296. AMA: Speaking Out, Staying Grounded, and Managing Up Jun 11, 2026
    Show notes

    Practical communication strategies you can use immediately at work and beyond.

    How do you speak up when a conversation is moving faster than you can think? What should you do when emotions threaten to derail your listening? And how can you give honest feedback to a boss who doesn’t seem interested in hearing it?

    In this Ask Matt Anything episode of Think Fast, Talk Smart, host Matt Abrahams answers listener questions from the Think Fast Talk Smart Learning Community on some of the most challenging workplace communication scenarios. From practical techniques for inserting your ideas into fast-paced meetings to strategies for managing emotions and delivering feedback upward, Matt shares actionable advice to help you communicate with greater confidence, clarity, and impact.

    Episode Reference Links:

    • Think Fast Talk Smart Learning Community

    Connect:

    • Premium Signup >>>> Think Fast Talk Smart Premium
    • Email Questions & Feedback >>> hello@fastersmarter.io
    • Episode Transcripts >>> Think Fast Talk Smart Website
    • Newsletter Signup + English Language Learning >>> FasterSmarter.io
    • Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
    • Matt Abrahams >>> LinkedIn


    Chapters:

    • (00:00) - Introduction
    • (00:34) - Speaking Up in Meetings
    • (03:14) - Listening Through Emotion
    • (06:30) - Giving Feedback Upward
    • (10:07) - Conclusion

    ********
    Thank you to our sponsors.
    These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

    Unleash your Superhuman potential with AI that meets you where you work. Learn more at superhuman.com

    Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.


    295. Culture Club: Communicating Values That Scale Jun 08, 2026
    Show notes

    Why the best leaders treat uncertainty as a chance to learn, not a failure to avoid.

    Most companies are built to grow. Far fewer are built to stay true to their purpose as they do.

    Eric Ries is an entrepreneur, creator of the Lean Startup movement, and author of Incorruptible: Why Good Companies Go Bad and How Great Companies Stay Great. For Ries, innovation starts with a simple reality: nobody can predict the future. “If you're going to do something fundamentally new,” he says, “how are we supposed to forecast” what success will look like? Instead of relying on certainty, leaders should focus on learning. “If you cannot fail, you cannot learn.”

    In this episode of Think Fast, Talk Smart, Ries and host Matt Abrahams explore how leaders can communicate through uncertainty, turn setbacks into valuable insights, and build cultures rooted in trust. From the power of the build-measure-learn feedback loop to the importance of making “deposits” in a company’s culture bank, Ries shares practical strategies for creating organizations that innovate, adapt, and stay true to their values as they grow.

    To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.

    Episode Reference Links:

    • Eric Ries
    • Eric’s Book: Incorruptible
    • Ep.56 Lean Messaging: How Simple Messages Really Stick
    • Ep.54 Leadership and Ethics: How to Communicate Your Core Values

    Connect:

    • Premium Signup >>>> Think Fast Talk Smart Premium
    • Email Questions & Feedback >>> hello@fastersmarter.io
    • Episode Transcripts >>> Think Fast Talk Smart Website
    • Newsletter Signup + English Language Learning >>> FasterSmarter.io
    • Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
    • Matt Abrahams >>> LinkedIn


    Chapters:

    • (00:00) - Introduction
    • (00:53) - Lean Startup Fundamentals
    • (02:35) - Business Plans vs. Reality
    • (05:03) - Learning from Failure
    • (06:43) - Why Companies Go Bad
    • (09:21) - The Culture Bank
    • (12:23) - The Final Three Questions
    • (18:43) - Conclusion

    ********
    Thank you to our sponsors.
    These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

    Unleash your Superhuman potential with AI that meets you where you work. Learn more at superhuman.com

    Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.


    294. Ask & You Shall Receive: Questions For Better Negotiations Jun 04, 2026
    Show notes

    Do you really win the negotiation if it means losing the relationship?

    You might think that successful negotiation means getting what you want here and now. But Stan Christensen says this short-sighted view is selling many negotiators short.

    Christensen is a professional negotiator, host of the All Things Negotiation podcast, and instructor of one of Stanford's most popular courses on the subject. His core insight: most negotiations happen with people you’ll see again — which means success isn’t about claiming victory, it’s about building long-term, mutually beneficial relationships. “Most people think of negotiation statically,” he says. “It's you and I. There's a fixed pie. We're trying to get more for ourself and less for the other party. In reality, 95% of negotiations are gonna be with people you see again, so I define success as contributing to the value of the long-term relationship.”

    In this episode of Think Fast, Talk Smart, Christensen and host Matt Abrahams explore what it takes to negotiate well — from the power of listening and asking questions to managing emotions and communicating for collaboration. Whether you're negotiating a business deal or just deciding where to go to dinner, Christensen shows why every negotiation is an opportunity to strengthen the relationship.

    Episode Reference Links:

    • Stan Christensen
    • All Things Negotiation Podcast
    • Ep.15 The Art of Negotiation: How to Get More of What You Want
    • Ep.204 Tough Talks: Turn Tension Into Trust

    Connect:

    • Premium Signup >>>> Think Fast Talk Smart Premium
    • Email Questions & Feedback >>> hello@fastersmarter.io
    • Episode Transcripts >>> Think Fast Talk Smart Website
    • Newsletter Signup + English Language Learning >>> FasterSmarter.io
    • Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
    • Matt Abrahams >>> LinkedIn


    Chapters:

    • (00:00) - Introduction
    • (00:43) - What Is Negotiation?
    • (01:22) - Negotiating Every Day
    • (02:24) - The Power of Listening
    • (03:57) - Asking Better Questions
    • (05:58) - Handling Emotions
    • (06:56) - Authentic Emotion
    • (07:54) - Body Language Matters
    • (08:45) - Collaboration in Negotiation
    • (10:23) - Framing Conversations
    • (11:48) - Setting the Agenda
    • (13:10) - Co-Creating Structure
    • (14:46) - A Common Negotiation Mistake
    • (15:25) - Why Start a Podcast
    • (16:29) - Learning from Guests
    • (17:26) - The Final Three Questions
    • (22:53) - Conclusion

    ********
    Thank you to our sponsors.
    These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

    Unleash your Superhuman potential with AI that meets you where you work. Learn more at superhuman.com

    Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.


    293. 5 Leadership Lessons From Stanford: Me2We 2026 Jun 01, 2026
    Show notes

    What it takes to lead as a communicator and communicate as a leader.

    Leadership isn’t just about making decisions — it’s about how you communicate them. As Matt Abrahams puts it, “Communication is operationalized leadership.”

    At a recent Me2We event, in connection with Stanford GSB's Executive Education LEAD program, Abrahams held a live discussion with four of the podcast’s most popular guests: Celine Teoh, facilitator of the GSB’s famous Interpersonal Dynamics course; Huggy Rao, organizational behavior professor and co-author of The Friction Project; legendary Stanford basketball coach Tara VanDerveer; and Dave Dodson, lecturer and author of The Manager's Handbook.

    In this special live episode of Think Fast, Talk Smart, the panel shares frameworks and lessons for leading and communicating more effectively. From Teoh’s five A’s for inviting dissent to Rao’s warning against “jargon monoxide,” from VanDerveer’s relationship-first approach to Dodson’s case for leading like a teacher, this conversation explores what it takes to communicate as a leader — and lead as a communicator.

    Episode Reference Links:

    • Celine Teoh
    • Tara VanDerveer
    • Huggy Rao
    • Huggy’s Book: The Friction Project
    • David Dodson
    • David’s Book: The Manager’s Handbook
    • Ep.194 Live Lessons in Levity and Leadership: Me2We 2025 Part 1

    Connect:

    • Premium Signup >>>> Think Fast Talk Smart Premium
    • Email Questions & Feedback >>> hello@fastersmarter.io
    • Episode Transcripts >>> Think Fast Talk Smart Website
    • Newsletter Signup + English Language Learning >>> FasterSmarter.io
    • Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
    • Matt Abrahams >>> LinkedIn


    Chapters:


    292. Headspace Habits: Lessons for Calm, Confident Communication May 28, 2026
    Show notes

    The hidden habits behind calm, confident communicators.

    What does it really take to become a more confident communicator? In this special collaboration between Think Fast, Talk Smartand Headspace, host Matt Abrahams shares practical, mindful strategies for speaking with clarity, managing anxiety, listening more deeply, and connecting more authentically with others.

    Across five short lessons, Matt outlines how to calm speaking nerves, become a better listener, structure your ideas clearly, engage any audience, and strengthen your presence — whether you’re leading a meeting, giving a presentation, or navigating everyday conversations.

    Whether you’re speaking to a crowd or having a one-on-one conversation, these tools can help you communicate with more confidence, calm, and connection.

    Episode Reference Links:

    • Headspace

    Connect:

    • Premium Signup >>>> Think Fast Talk Smart Premium
    • Email Questions & Feedback >>> hello@fastersmarter.io
    • Episode Transcripts >>> Think Fast Talk Smart Website
    • Newsletter Signup + English Language Learning >>> FasterSmarter.io
    • Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
    • Matt Abrahams >>> LinkedIn


    Chapters:

    • (00:00) - Introduction
    • (00:46) - Speaking Anxiety
    • (05:52) - Mindful Communication
    • (11:01) - Clarity & Structure
    • (14:38) - Creating Engagement
    • (20:14) - Building Presence
    • (25:16) - Conclusion

    ********
    Thank you to our sponsors.
    These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

    Unleash your Superhuman potential with AI that meets you where you work. Learn more at superhuman.com

    Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.


    291. Hello, Stranger: Why Curiosity Beats Charisma Every Time May 25, 2026
    Show notes

    What keeps us from being more social? Nick Epley calls it a “mind-reading mistake.”

    We all think about what others think, particularly what they think about us. The problem, says Nick Epley, is that we’re almost always wrong.

    Epley is a professor of behavioral science at the University of Chicago Booth School of Business and author of A Little More Social: How Small Choices Create Unexpected Happiness, Health, and Connection. What keeps people from engaging authentically, connecting deeply, and enjoying a meaningful social life? It comes down to an error of social cognition, “A mind-reading mistake,” Epley says. “If I don't think you want to talk to me, I won't try. And I'll never find out that I'm wrong about that.”

    In this episode of Think Fast, Talk Smart, Epley and host Matt Abrahams explore why we hold ourselves back from meaningful conversation, and what happens when we don’t. From taking an interest in others to sharing more freely about ourselves, Epley shares strategies for being a little more social — and making your life considerably better as a result.

    To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.

    Episode Reference Links:

    • Nick Epley
    • Nick’s Book: A Little More Social
    • Ep.133 From Good to Super: How Supercommunicators Unlock the Language of Connection

    Connect:

    • Premium Signup >>>> Think Fast Talk Smart Premium
    • Email Questions & Feedback >>> hello@fastersmarter.io
    • Episode Transcripts >>> Think Fast Talk Smart Website
    • Newsletter Signup + English Language Learning >>> FasterSmarter.io
    • Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
    • Matt Abrahams >>> LinkedIn


    ********
    Thank you to our sponsors.
    These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.


    This episode is brought to you by Babbel. Think Fast Talk Smart listeners can get started on your language learning journey today- visit Babbel.com/Thinkfast and get up to 55% off your Babbel subscription.


    Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.


    Chapters:

    • (00:00) - Introduction
    • (01:31) - Problems with Body Language
    • (04:15) - Perspective Getting
    • (07:14) - Asking Better Questions
    • (08:41) - Moving Beyond Small Talk
    • (10:13) - Why We Hold Back
    • (11:33) - Advice For Introverts
    • (15:17) - A Little More Social
    • (18:34) - The Final Three Questions
    • (24:45) - Conclusion

    290. Quick Thinks: How to Have Better Conversations About Aging May 21, 2026
    Show notes

    How can we approach aging with more joy, empathy, and meaningful connection?

    We often talk about lifespan, or how long we live, but Kerry Burnight believes the more important question is how fully we live along the way.

    Burnight is a gerontologist, former professor of geriatric medicine, and author of Joyspan: The Art and Science of Thriving in Life's Second Half. Drawing from decades of experience working with older adults, she discusses why adopting a “growth aging mindset” can change the way we think about getting older, and why autonomy matters just as much as safety in conversations with aging loved ones. As she puts it, “it’s not just the big moments, it’s the little moments, too.”

    In this Quick Thinks episode of Think Fast Talk Smart, Burnight and host Matt Abrahams explore the role of listening, storytelling, and empathy in effective communication across generations. Through memorable examples and actionable advice, Burnight offers a compassionate framework for talking about — and thinking about — aging differently.

    Episode Reference Links:

    • Dr. Kerry Burnight
    • Kerry’s Book: Joyspan
    • Ep.176 From Stereotypes to Synergy: Communicating Across Generations

    Connect:

    • Premium Signup >>>> Think Fast Talk Smart Premium
    • Email Questions & Feedback >>> hello@fastersmarter.io
    • Episode Transcripts >>> Think Fast Talk Smart Website
    • Newsletter Signup + English Language Learning >>> FasterSmarter.io
    • Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
    • Matt Abrahams >>> LinkedIn


    Chapters:

    • (00:00) - Introduction
    • (00:37) - Aging Mindsets
    • (03:05) - Give of the Day
    • (06:33) - Difficult Aging Conversations
    • (14:00) - Explaining Complex Ideas
    • (15:29) - Conclusion

    ********
    Thank you to our sponsors.
    These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

    Unleash your Superhuman potential with AI that meets you where you work. Learn more at superhuman.com

    Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.


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