The So What from BCG

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When Shopping and Entertainment Collide Mar 15, 2023

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In Indonesia, consumers began mixing together several orders of McDonald’s soft serve ice cream into a dessert mashup. Videos of this quirky development quickly went viral, and the trend spread to Thailand. Rather than worry about losing control over its carefully crafted image, McDonald’s encouraged the activity by creating an online video ad campaign around their customers’ videos. Welcome to the crazy world of shoppertainment, which BCG projects will grow into a $1 trillion market in Asia by 2025.

This podcast uses the following third-party services for analysis:
Chartable - https://chartable.com/privacy
This podcast uses the following third-party services for analysis:
Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp

The Return on Inclusion Is Real—and Measurable Mar 01, 2023

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Nadjia Yousif, BCG’s chief diversity officer, explains how an inclusive workforce creates happier employees who are more likely to stay—and she has the numbers to back her up.

Executives and leadership extol the virtues of teamwork. Inclusion is just that—the feeling of being part of something larger than yourself. Nadjia Yousif says that if people feel included, they will be happy, feel a greater sense of well-being, and stick around. This is not fluffy conjecture but a core finding of a BCG survey of 27,000 employees in 16 countries.

Capitalism and Communities of Color Feb 15, 2023

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James Lowry has devoted most of his professional life trying to bring corporations and minority communities closer together. While Lowry views many of the corporate diversity efforts in the 1960s and 1970s as charity, he says companies are finally starting to create business-driven initiatives supported with resources and leadership commitment. Lowry talks about how corporations and communities alike benefit from supplier diversity, leadership diversity, financial inclusion, racial equity, and minority business enterprises. He also looks back at that a career that spans volunteering in the Peace Corps, working with Bobby Kennedy in Bedford-Stuyvesant, a troubled Brooklyn neighborhood back in the 1960s, and roaming the corridors of corporate power.

Responsible AI to the Rescue Feb 01, 2023

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Artificial intelligence has generated both business rewards and reputational risk for companies. Consumers and customers have legitimate concerns over the use of AI in business. The best way to address those concerns, says Steven Mills, the chief AI ethics officer for BCG X, is to develop responsible AI principles that set forth how organizations will and will not deploy AI—and what they will do when they fall short of these principles. By working closely with employees, consumers, and customers on these principles, organizations can generate confidence with these key stakeholders. This approach is valuable whether or not governments adopt regulations governing the use of AI.

Software Is Eating Your Car Jan 18, 2023

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In 2011, venture capitalist Marc Andreessen famously declared that “software is eating the world,” meaning it would disrupt traditional industries. Alex Koster, who leads BCG’s automotive technology and software business, explains just how fundamentally software is altering an industry, whose main product, the car, has changed relatively little in 100 years. In self-driving vehicles, for example, the cabin will offer an immersive experience for riders. Besides the consumer experience, the rise of electric and self-driving cars will likely encourage cooperation between the auto and tech industries and force cities to reimagine the role of streets and public space.

The Digital Divide Is Everybody’s Business Jan 04, 2023

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Three decades after the development of the commercial Internet, nearly half the world’s 8 billion people do not have access to high-speed Internet. For Vaishali Rastogi, BCG’s global leader of its technology, media, and telecommunications practice, closing this gap is an economic, social, and moral imperative. It’s also personal, a reflection of her broader interest in inclusion. For the past 30 years Vaishali has trailblazed a professional career in Asia as a woman, and she now works in industries where women remain minorities.

Looking Under the Hood of the Wealth Machine Dec 21, 2022

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Over the past 20 years, assets under management of financial firms have nearly quadrupled to more than $110 trillion, powered by the growth in equity values. Dean Frankle—who leads BCG’s asset and wealth management in Western Europe, South America, and Africa—foresees a more textured and nuanced future for the industry. Alternative asset classes, such as toll roads and other infrastructure, could account for up to half of the industry’s revenue. Passive investing will continue its growth as the emergence of personalized indexes takes hold. And climate and sustainability will increasingly shape investment decision-making.

Economic Uncertainty Can Be Your Friend Dec 07, 2022

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Linear thinking is valuable when the environment is relatively stable and familiar. But in uncertain economic times, executives also need to think expansively about the future, analyzing a range of potential scenarios. Alan Iny discusses how executives can prepare for uncertainty rather than be overwhelmed by it.

What COP 27 Means for Africa Nov 23, 2022

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COP27, the global climate conference in Egypt, represented a mix of accomplishments and frustrations. Wealthy nations agreed to establish a fund to help pay for the loss and damage that their emissions have imposed on poor countries in Africa and elsewhere.

And yet the current levels of emissions from the North remain stubbornly high, and will continue to affect nations in the South. Several members of BCG’s COP27 delegation discuss what the conference means for Africa—the need for resilient infrastructure and communities, the need for the private sector to do more, and the dangers that both climate change and climate action impose on women.

Can Our Green Future Also Be Fair? Nov 09, 2022

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We often hear that the climate transition must also be a just transition. But how can we make that happen when, for example, coal remains both the largest source of energy in the world and a source of steady income for miners in many countries? Keshlan Mudaly, a BCG principal in Johannesburg, South Africa, unpacks the many tradeoffs and dilemmas that confront public and private leaders in their quest to lower carbon emissions.

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