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    Technology

    The Simmer

    The Simmer explores and explains hot topics in restaurant technology and the future of hospitality. It’s led by two industry veterans with a lot of opinions. Kristen Hawley has spent over a decade covering the beat for her newsletter Expedite and top titles including Fast Company, Business Insider, Bon Appetit, Eater, and Food & Wine. Brandon Barton is CEO of Bite, an industry-leading intelligent kiosk ordering software provider with nearly two decades of experience in restaurant tech. Each episode, the hosts interview some of the smartest people in hospitality to dissect what’s happening now

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    Copyright: © The Simmer

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    Latest Episodes:
    Yusha Hu, Co-founder and CEO, Sightline OS Sep 16, 2026
    Show notes

    Few people would call supply chain a sexy part of the restaurant business — not even Yusha Hu, who’s made a career out of it. Yusha spent time at Chipotle and Sweetgreen before launching Sightline OS for AI-powered supply chain management. In this episode we discuss AI, food safety, and what happens when the stack of cups runs out.


    Michelle Fischer, CEO, TripleSeat Sep 01, 2026
    Show notes

    Events and private dining have become vital revenue streams for many restaurants, but booking — or just inquiring about — an event can be a clunky and confusing experience. In this episode, we discuss restaurant events and why they’re important, how booking works now and how we got here, plus a better model for the future. (Brandon has particularly strong opinions on this one!)



    Adam Weisblatt, Co-Founder, Last Word Hospitality Aug 18, 2026
    Show notes

    Adam Weisblatt is not a tech guy, he says, but he *is* a restaurant guy. As co-founder of Los Angeles-based Last Word Hospitality, Adam helps to run seven distinct restaurants (with more on the way) in Southern California. His new book, For the Love of Restaurants, details the ups and downs of opening one of those restaurants, Found Oyster, in East Hollywood. In this episode, we talk about openings, operations, and what Adam wants every restaurant tech company to know.


    Joel Montaniel, CEO, SevenRooms Aug 11, 2026
    Show notes

    Would SevenRooms CEO Joel Montaniel have considered a delivery app an ideal acquirer when he started the reservations and customer relationship management platform in 2011? Probably not! But a year after DoorDash (which didn’t exist in 2011) acquired SevenRooms, its role inside the reservations industry is getting clearer. In this episode, we talk about consumer reservation fatigue, SevenRooms’ new, DoorDash-backed features, and Joel’s vision for a more open ecosystem.



    Maddy Shannon, Head of Product, SpotOn Jul 28, 2026
    Show notes

    Maddy Shannon started her career as a Bain consultant before pivoting to the back office at some of the country’s most prestigious restaurants. It’s given her a nuanced perspective on the right balance of tech and hospitality that we appreciate. In this episode, we discuss personalization, good restaurant AI, and the modern point of sale system as the technological heart of a restaurant.



    Randall Hom, Co-Founder & CEO, Hostie Jul 14, 2026
    Show notes

    Hostie, an AI-powered “restaurant concierge” headquartered in the Bay Area, just announced $12 million in Series A funding. Randall Hom is Hostie’s co-founder and CEO. He’s also a San Francisco restaurateur who knows firsthand the challenges of engaging with human guests in the age of artificial intelligence. In this episode, we discuss guest preferences and engagement, AI for restaurants and “the city.” Which city? You’ll have to listen to find out.


    Reservations Wars, June Edition Jun 23, 2026
    Show notes

    In this special episode, Kristen and Brandon discuss two major developments in the reinvigorated reservations wars: American Express moves to acquire European booking platform TheFork for $700 million and DoorDash-owned SevenRooms launches a tool (and a stake in the ground) to make it much easier for restaurants to aggregate reservations from multiple sources. Together, these moves represent a big shift in the business. When the Amex deal closes, it’ll have more bookable restaurants than OpenTable. Meanwhile, SevenRooms wants to force its competitors' hands, making it much easier for restaurants to use multiple booking channels. Watch this space!



    Joshua Sharkey, Founder & CEO, Meez Jun 16, 2026
    Show notes

    Kristen and Brandon have shaken out the cobwebs and are back with a new episode of The Simmer featuring friend-of-the-pod, Joshua Sharkey, founder and CEO of Meez, a culinary operating system and recipe management tool. Pre-Meez, Josh spent time in the kitchens of several restaurants, including New York’s Tabla and Bouley. In this episode, we cover recipe scaling and sourcing (and more nonsexy but totally essential back-office tech) plus a whole lot about AI and how it’s primed to change how we all interact with everyone and everything.



    The Simmer Live: Judy Thelen, Co-founder and CEO, Beli Apr 14, 2026
    Show notes

    A Simmer first! This LIVE edition was recorded on April 10 at the Boston University Hospitality Leadership Summit. We’re joined by Judy Thelen, co-founder and CEO of white-hot social restaurant list-keeping and recommendations app Beli. In this episode, we talk about professional criticism, Beli’s plans to work with restaurants, and its big bet that we really just want to hear from people we trust.



    Noah Glass, CEO, Olo (Round 2) Apr 07, 2026
    Show notes

    We love repeat guests on The Simmer! In his return to the podcast, Olo founder and CEO Noah Glass explains the next phase of his company’s evolution: the Olo Network. In this episode, we talk about Olo’s move from publicly traded company to privately held asset last year, plus the power of an ordering network and why Olo coined a new term — “second-party ordering” to describe its big bet on the future.



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